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Solution Architect at Presidio Networked Solutions
MSP
Mar 29, 2023
Helps to customize the entire user frontend experience and is flexible, reliable, and scalable
Pros and Cons
  • "The extensibility of the solution when it comes to writing your own ABX actions is a valuable feature. You can write it in PowerShell, JavaScript, or Python, which is great."
  • "When it comes to the orchestration workflow, you're on your own. The documentation and resources are very limited, and you have to learn everything on your own."

What is our primary use case?

When I started working with VMware Aria Automation, I used it mostly to automate the server build process. We completely automated the entire VM-build and post-build processes. I then used the tool at another organization in relation to CICD pipelines.

We now see more hybrid cloud scenarios and enrollment of network automation as well.

How has it helped my organization?

VMware Aria Automation reduces the time to market when it comes to deploying new solutions. Usually, it takes three to six weeks to deploy a new solution. Now, with VMware Aria Automation and the automated blueprint, the overall time to market is an hour, depending on approval.

The solutions can be deployed across any cloud, which is a huge advantage when a customer requires machines to be deployed rapidly.

What is most valuable?

The extensibility of the solution when it comes to writing your own ABX actions is a valuable feature. You can write it in PowerShell, JavaScript, or Python, which is great.

I also like the fact that you can pause a build process, do other tasks, come back to it, and continue with the build process.

The ability to customize the entire user frontend experience with the design canvas is great as well.

What needs improvement?

When it comes to the orchestration workflow, you're on your own. The documentation and resources are very limited, and you have to learn everything on your own.

Though the product is very powerful by itself, many who work with it struggle to get up to speed. As a result, they view VMware Aria Automation as the icing on the cake and hold on to their PowerShell scripts on the backend.

I would also like to see more integration with third-party solutions. The documentation regarding integration with third-party tools such as ServiceNow needs to be improved.

Buyer's Guide
VMware Aria Automation
February 2026
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,122 professionals have used our research since 2012.

For how long have I used the solution?

I've been working with this solution for 10 years. My first deployment was back when it was called vCloud Automation Center or vCAC.

What do I think about the stability of the solution?

The stability of the vRA platform itself is very good, but because of Workspace ONE, I would rate the overall stability at seven out of ten.

What do I think about the scalability of the solution?

In terms of scalability, I would rate this solution at eight out of ten.

How are customer service and support?

The technical support team in Ireland is excellent, and they resolve issues on the same day. However, if your ticket ends up at another location, it may take a few days to receive a resolution. Overall, I would rate technical support at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

An experienced person will find the on-premises deployment easy to do. I would rate the initial deployment at nine out of ten for an experienced person. For one who is new to the solution, I would rate it at seven out of ten.

The initial setup may take anywhere between 40 minutes to one hour.

What other advice do I have?

As is the case with any other automation product, VMware Aria Automation also requires a journey. You will need to start slow, build the platform, and make sure you have good out-of-the-gate use cases. You can start with automating basic server requests. If you already have CICD tools in your environment, then you can integrate them and try a few playbooks.

You will definitely need to train your staff so that they can keep moving forward with the tool. It is a complex product, and you will need at least one full-time employee who has experience with scripting and an interest in automation who can be dedicated to this solution.

Overall, VMware Aria Automation is flexible, reliable, and scalable. With VMware Aria Automation as a cloud service, it is even easier to deploy and manage. Therefore, I would give this solution an overall rating of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Abhishek_Agarwal - PeerSpot reviewer
Principal Consultant at a tech vendor with 10,001+ employees
Real User
Nov 30, 2022
Integrates well with leading third-party solutions and is scalable and stable
Pros and Cons
  • "VMware Aria Automation is a very scalable solution because it integrates well with a couple of leading products in the industry. For products that are not already integrated, there are plugins or adapters that can be used with customization."
  • "Automation or scripting should be simplified so that administrators who are not experts can have a better grasp of automation."

What is our primary use case?

We primarily use it to automate workloads.

What is most valuable?

The most valuable features are the multimachine blueprint and advanced designer configuration.

What needs improvement?

Automation or scripting should be simplified so that administrators who are not experts can have a better grasp of automation.

For how long have I used the solution?

My organization has been working with this solution for about six years.

What do I think about the stability of the solution?

We have had no issues with stability.

What do I think about the scalability of the solution?

VMware Aria Automation is a very scalable solution because it integrates well with a couple of leading products in the industry. For products that are not already integrated, there are plugins or adapters that can be used with customization. 

Because we are a large organization, we probably have more than 30 people who use the solution.

How was the initial setup?

The basic installation is quite easy. If you have all of the prerequisites ready, then within two to three working days the basic foundation can be created.

Two people could probably deploy and maintain one foundation of the solution.

What about the implementation team?

We deployed the solution ourselves.

What was our ROI?

We have definitely seen an ROI because automation is directly related to productivity.

What other advice do I have?

Try to use the maximum level of automation possible within VMware Aria Automation. It will help you to achieve the maximum results. This solution has a lot of other features other than provisioning, like tighter integration with third-party products, ISVs, backup software, and open APIs. To fully utilize the product, you would need to get into these areas along with normal provisioning.

On a scale from one to ten, I would rate VMware Aria Automation at nine.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
VMware Aria Automation
February 2026
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,122 professionals have used our research since 2012.
CTO/CEO at a tech services company with 1-10 employees
Real User
Oct 14, 2021
Saves a lot of time, provides more visibility, and has extensive automation capabilities
Pros and Cons
  • "The automation part is most valuable. Because it is a VMware product, the automation capabilities that come with vRA are pretty extensive. We can integrate and build a lot of features on top of it, which makes it extremely useful for us."

    What is our primary use case?

    We are mainly using it for automation. Our main use case is providing in-house kind of cloud capabilities to the enterprises so they can utilize automated provisioning, backups, etc.

    Different customers have different versions. We are probably using versions 6 and 7.

    How has it helped my organization?

    One of our main customers is a big tech company. We have created automated labs for their products. They have these events in which they wanted to do training on the event site, and they wanted to have on-the-go labs. We utilized vRA to do that. Another customer for whom we are using VMware vSphere and vRA is a government entity. They have other customers or end-users that are different departments of the government. They have provided them cookie-cutter and templates to provision the VMs and do the backups. So, they are using vRA along with vSphere and the stack to provide a kind of government cloud.

    We use the following DevOps for Infrastructure capabilities: the cloud templating standard for VMware Cloud infrastructure and infrastructure pipelining for continuous delivery. Through these capabilities, we have achieved more control, more monitoring capabilities, and more efficiency in terms of delivering solutions with much more confidence and less number of failures. There is also less strain on our human resources, so everything becomes more easily manageable. These features have saved time for our developers. They have saved 30% to 40% of the time. Using DevOps infrastructure has definitely improved reliability.

    vRA has helped to automate deployment for our developers. These automatic deployments have saved time. It has improved the self-service kind of deployments for the development teams. We have our own internal data centers, and we are also doing a lot of customer deployments. In both cases, it has reduced the time that they have to spend communicating internally with other people. They have these cookie-cutter operations that they can utilize. They can provision their own stuff or deploy their infrastructure pretty quickly. So, the dependencies are reduced, and the developers can focus more on their own part rather than calling the infrastructure team to provision or automate something.

    We have been using VMware within our organization and for our customers, and vRA has enabled us to leverage existing VMware processes, systems, and training in our organization to support IT Ops.

    vRA's automated processes have reduced infrastructure provisioning time. There is about a 60% reduction of time in infrastructure provisioning. 

    Our application provisioning time is also reduced by using vRA automated processes. We have Ansible and other stuff with vRA. There is a 60% to 80% reduction in time for application configuration. It has also reduced the time to market for our apps by at least 40%.

    What is most valuable?

    The automation part is most valuable. Because it is a VMware product, the automation capabilities that come with vRA are pretty extensive. We can integrate and build a lot of features on top of it, which makes it extremely useful for us.

    For how long have I used the solution?

    We have been using it in our own data centers and for our customers for almost five years.

    What do I think about the stability of the solution?

    It is pretty stable. This is based on what I have heard or seen for different projects.

    What do I think about the scalability of the solution?

    I would think that it is scalable. Our clients are usually looking for somebody who can deploy and configure their environments or provide some kind of managed services support. Around 10% to 15% of our customers are on VMware vSphere automation and vRA automation. Internally, there is a 25% utilization. We are planning to expand its usage this year, and we will see how multi-cloud automation can be utilized. We will try to implement things or use cases in a virtual environment, and then we can resell those use cases, provide support for those use cases, or give training to the customers. 

    How are customer service and support?

    I have not worked with them myself, but our customers have VMware support, and we use their TAC accounts to raise an issue and get support.

    Which solution did I use previously and why did I switch?

    Previously, we were mostly using manual processes. The reasons for implementing vRA were more control, visibility, and flexibility. We wanted to move away from manual, human intervention-based processes to automated processes, which would also provide more stability.

    How was the initial setup?

    Its initial setup is of medium complexity. It is not too straightforward, and it is not extremely complex. It can improve. There are technicalities that are involved.

    We have done some deployments that have taken us less than a week. We have also done deployments that have taken us months. On average, it takes three to ten days.

    The deployment strategy depends on the requirements. We like to have a repeatable model, but most of the time, customers have different needs. Wherever possible, we utilize a repeatable model. 

    What about the implementation team?

    In our organization, we have five people who are dealing with VMware infrastructure. Our senior solutions architect has different kinds of certification in VMware solutions. There are two senior engineers and two junior engineers reporting to him. So, we have a team of five people for our internal management and external deployments.

    What was our ROI?

    We have received a return on investment. We are a lean team, and we are able to deliver more. We are able to manage more than what we could manage previously, and we don't have to have lots of people. We are also saving a lot of time, and it is also providing us more visibility.

    Which other solutions did I evaluate?

    I don't think we evaluated other solutions.

    What other advice do I have?

    While implementing a solution like vRA, the most important thing is to understand why you're using it for a use case. If you want to implement a solution to do automation, I would suggest seeing what kind of integrations it provides with different endpoints and plan around it. vRA provides pretty extensive integrations. My advice would be to first just understand why you want to use vRA and then have a strategic roadmap implemented. You should start with a basic implementation and then go on top of it.

    vRA has enabled us to derive value from the cloud more rapidly, but we have not yet fully realized that value. We are planning to use the multi-cloud features more as we go along. It is in the roadmap that we have for this year. Similarly, vRA has enabled us to manage the cloud easily through its entire life cycle, but we have not exploited it fully. We have not utilized it for multi-cloud environments. We have mostly focused on the on-prem environments and on Azure and AWS to a certain extent. We are working on utilizing vRA along with other automations from our tech cloud. There is an internal roadmap that we have for this year in which we want to monitor multiple multi-cloud environments, not only for our own staff but also for our customers.

    We have not used VMware Cloud Templates and iterative development for GitOps much. We have not used the multi-cloud Infrastructure as Code yet. We are planning to use it.

    We have also not used vRA much to extend our security footprint into the cloud. We have done it here and there but not fully and not to the extent that I am happy about.

    I would rate vRA an eight out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1317978 - PeerSpot reviewer
    CTO at Moca Financial
    Real User
    Feb 11, 2021
    Automated deployment for developers, saving time on their release cycles
    Pros and Cons
    • "A lot of its DevOps for infrastructure capabilities improve reliability. Much effort was put in by some customers, like a large automobile manufacturer, a large telecom, and two large banks, to achieve a certain level of capabilities in this space. These DevOps for infrastructure capabilities have saved time for developers. In one use case for a large marketplace, a typical release cycle took about 80 hours and was brought down to three hours by automating deployment for developers. The quicker that deployments happen, the faster that they can do their product release cycles."
    • "With the workflow aspect, which has manual intervention, a policy needs to be approved by somebody. There could be better management of that piece with better templates. It is like a workflow engine, but does not have enough example templates to do certain things. A lot of people waste a lot of time trying to figure out the same thing, and everybody is trying to figure out the same thing, e.g., how to make a MySQL cluster in a Windows environment?"

    What is our primary use case?

    I was part of the VMware team, doing a double role at VMware:

    1. Leading a sales team for the large financial institutions, the top 50.
    2. Defining what the roadmap for vRealize suite should be.

    I worked for a consulting company. We helped a lot of customers with many things for vRA from provisioning workflows automation to approvals and policies management.

    The solution provides a multi-cloud, self-service, infrastructure-as-a-service cloud consumption and delivery layer. vRA 7 was mostly focused on VMware-based internal clouds with a little bit of external clouds. vRA 8 is multi-cloud, which you can host on-prem too. Everybody is moving away to use the cloud, so it is pretty much a done deal that you need to have it.

    How has it helped my organization?

    If you want to start a VM database as a service, then you start a VM, but your customers don't know what size CPU or memories that they want. So, you can also scale it as needed. They can use vRA integration to monitor and scale up or down using the ESXi Server, then VRa works as an integration point.

    A lot of its DevOps for infrastructure capabilities improve reliability. Much effort was put in by some customers, like a large automobile manufacturer, a large telecom, and two large banks, to achieve a certain level of capabilities in this space. These DevOps for infrastructure capabilities have saved time for developers. In one use case for a large marketplace, a typical release cycle took about 80 hours and was brought down to three hours by automating deployment for developers. The quicker that deployments happen, the faster that they can do their product release cycles.

    When you start integrating vRA with the other VMware products, like vRealize Network Insight (vRNI). That is when it starts giving you the capabilities of extending your templates and networks across multiple hybrids and clouds.

    If an organization has the capability of being able to use it in their application deployment lifecycle, then they can use the automated infrastructure deployment, but not many companies do. Not many companies say, "When I am going to deploy, I am also going to create 20 virtual machines and deploy on them." They normally start out by saying that there will be a separate team with managers in infrastructure and a separate team that does this in deployment. I have seen only one place that has done this, out of hundreds.

    What is most valuable?

    Two things help out a lot: 

    1. Policy management.
    2. Integration with other VMware feeds, like ESXi Server. They have a pretty tight integration with those.

    If you are trying to automate your capacity management tasks, moving VMs and resizing them, then you need to integrate down to the policy level by reconfiguring the use of servers. That is where these kinds of integration points help you.

    vRA's multi-cloud self-service cloud consumption and delivery layer comes with centralized policy control and governance.

    VMware cloud templates: These are predefined templates that work across multiple cloud, hybrid, and multi-cloud environments. You can use the same templates across various clouds, even clouds that have AWS, Azure, and Google. So, you can have a blueprint and templates running across all of them.

    vRA is most helpful in managing the whole lifecycle, taking out the server, bringing them back in, handling outages, and managing clusters, networks, and the entire infrastructure security out there as well as putting identity management all in one place. It creates a control point with its single pane of glass. You can control all the networks as well as their configuration and installation from one place, which is a strength of vRA.

    What needs improvement?

    Interoperability is more of an industry problem. There are multiple cloud provisioning tools out there, and vRA is just one of them. There are a lot of components out there, which all do certain things. There are some hard drives, particular types of servers, particular types of routers, load balancers, and firewalls, where some are stronger in one area and some in another. Interoperability between them would be a good thing.

    With the workflow aspect, which has manual intervention, a policy needs to be approved by somebody. There could be better management of that piece with better templates. It is like a workflow engine, but does not have enough example templates to do certain things. A lot of people waste a lot of time trying to figure out the same thing, and everybody is trying to figure out the same thing, e.g., how to make a MySQL cluster in a Windows environment?

    For how long have I used the solution?

    I used vRA for seven to eight years, then I moved out of the VMware world last year in January.

    What do I think about the stability of the solution?

    vRA 8 onwards is very stable. vRA 7 has some clunkiness, but version 8 is very stable.

    What do I think about the scalability of the solution?

    Hardware depends upon the volumes. I had small customers who had two to three clusters of eight servers each to an enterprise customer with 80,000 servers.

    How are customer service and technical support?

    They have a very big community with a lot of support. 

    VMware has its own support, but it depends upon what level of customer you are. Bigger customers obviously get better support than smaller customers. However, bigger customers also try funky things. Smaller customers tend to do things based on the standard, so they normally don't run into problems. The technical support is pretty good.

    How was the initial setup?

    The initial setup is relatively straightforward. 

    From the time that a customer enters into an agreement to using the service, it takes two to three weeks minimum because it takes time to design the whole network.

    You need to have a basic cloud infrastructure in place. With an existing cloud infrastructure, the initial setup takes a couple of days. Most of the time, it is a deployment where you are also building the cloud with it, then all kinds of things are required, like the network topology, routers, security, etc. That takes time.

    What about the implementation team?

    vRA 8 is normally managed by a single guy.

    What's my experience with pricing, setup cost, and licensing?

    Customers say this solution is costlier compared to its competitors.

    Which other solutions did I evaluate?

    The open source solutions are cheaper, but they lack documentation. They also have trouble keeping the documentation, drivers, etc. up-to-date.

    What other advice do I have?

    For any cloud-related thing, you have to think it through. Things get sticky, like external firewalls. Distribute, network, and plan because you are not going to get it right the first few times.

    vRA is an orchestration engine, like a workflow engine. What it comes down to, because it is more of a generic tool, what are you using it for? I have seen in places that it has helped people in ITOps.

    VMware's goal is to build a long-standing partnership.

    I would rate it as a nine (out of 10).

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Consultant at a government with 5,001-10,000 employees
    Real User
    Jan 20, 2021
    Gives you flexibility to analyze and consume resources
    Pros and Cons
    • "vRA has enabled us to derive value from the cloud faster. It is five to six times faster than traditional solutions."
    • "The initial setup was complex from beginning to delivery. The current version is a bit more complex than version 7 to deploy."

    What is our primary use case?

    The goal was to bring the automation process to our customers using virtual machines. We were looking to do the hybrid connection with AWS. 

    It can run on Linux and several versions of Windows that we have.

    How has it helped my organization?

    It gives you the flexibility to analyze and consume resources.

    vRA provides a multi-cloud, self-service, infrastructure-as-a-service cloud consumption and delivery layer. We have a connection and activation between AWS and Azure. 

    There is the possibility to use the central policy, especially using Active Directory. You can put this process into the company so someone can follow it. I can put this control on-prem and outside of our on-prem, using our cloud solution.

    What is most valuable?

    You can consume resources into the data center and hybrid with AWS.

    I can use the console with the dashboard. I also have access to the portal from Azure.

    We use the cloud blueprints for Linux. I can use different templates on-premise and on the cloud via GCP. We can use traditional templates or develop new templates, using them to manage integration with the solution.

    What needs improvement?

    In the future, I hope to use a portal from GCP.

    For how long have I used the solution?

    I have been using it for approximately five years. During that time, we have used versions 6, 7, and 8.

    What do I think about the scalability of the solution?

    This solution is used by six sysadmins.

    Which solution did I use previously and why did I switch?

    This was our first solution of this type.

    How was the initial setup?

    The initial setup was complex from beginning to delivery. The current version is a bit more complex than version 7 to deploy.

    Our deployment took two days.

    What about the implementation team?

    Six people from our company were involved in setting up vRA.

    What was our ROI?

    vRA has enabled us to derive value from the cloud faster. It is five to six times faster than traditional solutions.

    It is easy to deliver IT support when compared to a traditional solution. With vRA, I click it, open it, and then it is available in a few minutes. It saves time because a traditional solution might take two to three hours where vRA takes a few minutes. It's a big difference.

    Which other solutions did I evaluate?

    We analyzed the market. We also looked at OpenStack, which is similar in its functionality to vRA. We chose vRA because of its integrations. Integrations were more difficult with OpenStack.

    What other advice do I have?

    I would recommend doing an integration with hybrid cloud. With vRA, this is excellent.

    I would rate this solution as an eight (out of 10).

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sr. Technical Specialist at a comms service provider with 1,001-5,000 employees
    Real User
    Dec 8, 2020
    Provides a single pane of glass for management; helping us to have a holistic view
    Pros and Cons
    • "The DevOps for infrastructure capabilities has saved time for our developers by automating processes and reducing provisioning time. Task time has been reduced by 40 percent."
    • "They should concentrate on navigation and service improvements."

    What is our primary use case?

    We were looking to have a single pane of glass (one console) to manage our complete infrastructure. It has helped us integrate having one user interface to manage our infrastructure and application templates.

    vRA's multi-cloud strategy is very important to us as a cloud service provider.

    The hardware that we use is Dell EMC.

    How has it helped my organization?

    The manual efforts of creating a VM for an individual customer has now been eliminated, e.g., creating a template or blueprint. With Orchestrator, we will take that blueprint and build a form for the customer. All this used to be done manually by an administrator, from a network, storage, and compute point of view. The admin's job is simple now versus the way we were doing it before.

    It provides a single pane of glass for management. These types of platforms help us to have a holistic view.

    The solution has helped us to automate deployment for developers. Before developers have to build another virtual machine, they can run code with VMware Code Stream integration. They can verify and download code, which really helps our developers be faster.

    vRA has enabled us to derive value from the cloud more rapidly. We have seen increased services along with more integrations and catalogs. Now, we can create and update policies faster. 

    The solution has freed up our time to concentrate on other things.

    What is most valuable?

    • vRealize Orchestrator
    • Catalog Service

    The policy control is excellent. There are multiple security controls that we can achieve by using this tool. When we were siloed, the policy implementation and control were difficult.

    We use the solution’s following DevOps for infrastructure capabilities:

    • The cloud templating standard for VMware Cloud infrastructure
    • VMware Cloud Templates
    • Infrastructure pipelining for continuous delivery
    • We partially use iterative development for GitOps use cases, as it is not very good.

    These capabilities boosts our administration and management from a technical point of view and help our team maintain the solution. Reliability improved because now the CI/CD and DevOps are integrated and managed under the same team using the same software.

    What needs improvement?

    They should concentrate on navigation and service improvements.

    For how long have I used the solution?

    We have been using it for more than two years.

    How are customer service and technical support?

    From the inception and kick-off meeting, VMware has been very professional from a project management standpoint. They know what their goal is and have all the ground work done. They have a dedicated Project Manager. They know what kind of resources that they need, so it happens in a very timely manner. We don't have any complaints from a VMware product management standpoint, because they are all professionals. 

    I would rate the technical support post-deployment as a 10 out of 10.

    Which solution did I use previously and why did I switch?

    Prior to using any VMware products, we had Cisco UCS Director. 

    Prior to vRealize Automation, we had VMware vCloud Automation Center, or vCAC. It was not a mature product. At that point in time, everything was working in silos and the integration was difficult because the APIs were not mature. After we did the automation upgrade, this embedded everything, so it now has one single URL for accessing all applications. 

    How was the initial setup?

    The initial setup was straightforward. From a product point of view, it is seamless. The code runs. The software is built into all the appliances, then everything is deployed automatically and integrated with the scripts.

    There are commercial implications to start up vRA if a company has no hardware nor knowledge of the product.

    Our deployment was one month. Integration and completion of the migration took another two months. Put together, it took us a total of 90 days to implement and start using it. 

    What about the implementation team?

    For the initial setup, there were four people from my organization involved:

    • One SME from compute and storage
    • One SME from network
    • One SME from application
    • One technical project manager.

    What was our ROI?

    We have seen ROI. The more VMs that we create, the more services that we are creating for our customers. Our delivery times are reduced, so we have more productivity.

    The DevOps for infrastructure capabilities has saved time for our developers by automating processes and reducing provisioning time. Task time has been reduced by 40 percent. 

    When it comes to IT operations, 40 percent of our time has been reduced because of Code Stream.

    What's my experience with pricing, setup cost, and licensing?

    From a budget point of view, the pricing is a bit on the higher side.

    We did need to purchase some new hardware for the cloud because we wanted to upgrade it.

    Which other solutions did I evaluate?

    While we evaluated other options, vRA made it easy and quick for us to go with this solution as an existing VMware customer. With new products, there are training implications. Also, VMware is one of the market leaders.

    What other advice do I have?

    If you are already a VMware, definitely consider the cost implications of going with vRA versus a competitor.

    VMware Cloud Foundation (VCF) is 100 percent mature on the private cloud. We don't have any issues working on it.

    We are using other solutions from VMware to extend our network security.

    Training is a continuous process. 

    I would rate this product a nine out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1300365 - PeerSpot reviewer
    General Manager - Site Reliability and Software Enginee at a comms service provider with 10,001+ employees
    Real User
    Mar 4, 2020
    Easily identify and manage compliance and vulnerability issues in a single, centralized view
    Pros and Cons
    • "SaltStack has given us the ability to deal with systems at scale and rectify issues at scale."
    • "There is a little bit of pain when it comes to libraries and what is needed to run the product."

    What is our primary use case?

    We are using SaltStack SecOps for a rather large fleet of VMs that include a mixture of both Linux and Windows, with many different OS versions for each. It is used to view the compliance of the systems within our infrastructure.

    This product brings all of the rich data that it collects under once central view. It makes the remediation of compliance or security issues quick and easy to understand. Being able to see this data allows us to be agile and we are able to make changes on a massive scale, thus reducing the manpower needed to implement changes. 

    How has it helped my organization?

    SaltStack has given us the ability to deal with systems at scale and rectify issues at scale. This, along with the fact that SaltStack is a event engine, allows teams to be able to to creatively attack problems and view problems within our infrastructure.

    The SecOps product allows us to see where there may be issues, what a current patch level may be at, and what the recommended patch is.

    As far as compliance, SecOps is able to reduce the time it takes us to verify our systems are compliant with policy.

    What is most valuable?

    The most valuable feature is the ability to see both compliance and vulnerabilities in a dashboard view. Being able to see that data in one place is a real game-changer. This, along with the rich metadata from our systems allows us to be able to drill down to very specific facts about each and every system. With this level of insight, we are able to make changes both at scale as well as at an individual system or application level.

    SaltStack SecOps has the ability to react to events and also allows us to start reacting automatically to issues that might be in that infrastructure.

    What needs improvement?

    SaltStack is still growing, and so there are still those growing pains.

    Sometimes in order to get the functionality you want, you need to update to the latest and greatest of the software.  For companies that traditionally like to wait for bugs to be found, this can be a bit painful.   Most of the downsides are because the product is growing and is becoming more and more useful, so I can't complain too much about that.  It's evident that SaltStack is listening to it's customers and wants to create a fully functional piece of software.

    For how long have I used the solution?

    We have been using SaltStack for three months.

    What do I think about the scalability of the solution?

    This product seems to handle our scale issues so far.

    How are customer service and technical support?

    From our experience, there are not very many issues that we've found with the product in of itself. I'm sure that as we need to scale out, there may be some help/guidance that we need to inquire of support/professional services, but I'm confident that those groups within SaltStack will be able to provide the guidance that is needed to be successful.

    Which solution did I use previously and why did I switch?

    Prior to this, we used Puppet/SaltStack open-source. The Puppet solution had scale issues, and SaltStack Open Source didn't have the SecOps product

    Which other solutions did I evaluate?

    We did not evaluate other options before choosing this solution.

    What other advice do I have?

    SaltStack, when viewed in the light that it is an event engine, is a very powerful tool.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Min Chan Myae - PeerSpot reviewer
    Project Manager at Access Spectrum Company Limited
    Real User
    May 8, 2023
    Reliable, helpful support, and scales well
    Pros and Cons
    • "The most valuable feature of VMware Aria Automation is the versatile automation and deployments."
    • "VMware Aria Automation could improve reporting of the policies. They are difficult to customize. We have many policies but they are not able to be modified to what we want."

    What is our primary use case?

    VMware Aria Automation is used for automation.

    What is most valuable?

    The most valuable feature of VMware Aria Automation is the versatile automation and deployments.

    What needs improvement?

    VMware Aria Automation could improve reporting of the policies. They are difficult to customize. We have many policies but they are not able to be modified to what we want.

    For how long have I used the solution?

    I have been using VMware Aria Automation for approximately three years.

    What do I think about the stability of the solution?

    The solution has been stable and smooth in operation.

    What do I think about the scalability of the solution?

    We have one customer using the solution. The solution is best suited for enterprise companies.

    The solution is scalable.

    How are customer service and support?

    The support is good.

    I rate the support from VMware Aria Automation a nine out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup of VMware Aria Automation was not difficult.

    What about the implementation team?

    We did the deployment of the test environment.

    What other advice do I have?

    I would recommend this solution to others.

    I rate VMware Aria Automation an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Buyer's Guide
    Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2026
    Buyer's Guide
    Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.