VMware Aria Automation Reviews

We use the solution to spin up VMs. 

VMware Aria Automation supports integration with ServiceNow, Kubernetes, and other tools. It is cloud-agnostic, making it a stronger platform than Ansible. 

Broadcom has acquired the tool, which could lower its pricing. Many customers are moving away from VMware infrastructure towards enterprise systems like Azure or AWS. This shift could be due to two main reasons: pricing and uncertainty about the future, especially regarding how Broadcom will handle licenses and strategy.

I have been working with the product for five to six years. 

Initially, scaling was very difficult as deploying new appliances was completely manual. However, from the vRealize Automation 8.X onwards, it became much easier, allowing for smooth deployment of additional appliances and better scalability.

The support within VMware was really good. However, recently, due to outsourcing to various GSI partners, the core support team has been split, leading to a decline in the quality of technical support. I am not happy with the tool's current support quality. 

The initial setup from scratch is somewhat complex. However, it won't be too challenging for those with a VMware background and a good understanding of virtualized automation. 

Setting up the product itself can be done within a couple of days. However, creating all the blueprints, automation, services, and integrations requires extensive planning and can take at least a few months. Getting the change approval from the stakeholders also takes time. 

The solution is suitable mostly for medium companies. I rate it an eight out of ten. 

The product's most valuable features are ease of automation.

The product's features for hybrid cloud integration could be better. It should allow us to fetch reports from anywhere. Additionally, there should be better options for integration with mobile security platforms.

We have been using VMware Aria Automation for three years.

I rate the platform's stability a six out of ten. It could be better.

We have 89-90 VMware Aria Automation users in our organization. It is suitable for enterprises. I rate the platform's scalability a five out of ten. There could be automated features included for it.

We contacted the technical support team regarding migrating the workload. It is time-consuming and takes them a week to complete. The team could respond faster.

Neutral

I rate the initial setup process a seven out of ten. It takes ten days to complete. We build the platform according to the specific requirements of customers. Later, we transfer operating systems data on virtual machines.

VMware Aria Automation is expensive. They offer a bundle of products included, which we have to pay unnecessarily without a use case. I rate its pricing a ten out of ten.

I rate VMware Aria Automation a seven out of ten.

My primary use case for this solution is to automate the development of the infrastructure. I deployed the VM for the development team.

I like that it is easy to deploy the infrastructure.

I have found 7.4 to be user-friendly but 7.5 is not, in fact, it's a nightmare. They changed everything on the graphic user interface, the mode where the user interacts with the product. 

7.4 is okay but we have had some issues with 7.5. We have issues with the approval process of the request. The link for the approval doesn't work. I opened a ticket with VMware and I still haven't gotten an answer. I don't like the infrastructure.  

I have found the scalability to be good. We share infrastructure with multiple machines and infrastructure servers. 

Technical support isn't great. I opened a ticket with them two weeks ago and have yet to receive an answer. 

We knew that we needed to switch to this solution because our customers asked for it. 

The initial setup was straightforward. It's easy to deploy. 

The upgrade experience was a nightmare. I upgraded from 7.4 to 7.5 and it's been terrible. 

I am the integrator. I do the deployment for our customers. 

Our customers have seen ROI but I don't know the exact numbers. 

I would rate this solution a nine and would advise someone looking into this or a similar solution to invest in VMware Orchestrator. It's behind vRealize Automation for almost everything. You should know vRealize Orchestrator first and then try to deploy, install, and configure vRealize Automation. 

My customers use it to build their private cloud infrastructure.

VMware Aria Automation improves the IT service delivery process. It can automate manual operations, but you need a development team with coding or programming skills to develop blueprints and automation workflows. 

While Aria Automation is a good product for that purpose, we haven't had many customers use it due to its cost and the development skills required. That's a challenge to consider.

Aria Automation can manage some aspects of public clouds, but I have no experience with that. We only use it for private cloud development.

The Blueprints feature is a good one. This feature supports the installation and improvement of automation processes. 

It includes a user-friendly, drag-and-drop interface that assists customers in automating routine tasks without the need for coding. These are simple routines, though.

The self-service functionality allows customers to provision VMs with a single click. They don't need to submit a request to the IT team and wait for them to create the VM. This reduces waiting time for the automation process.

I would like to see better integration capabilities. Maybe if they could develop libraries within Aria Automation for simpler integration with other third-party solutions, instead of just basic integration.

So, integration with backup solutions would be helpful. 

We have been working with this solution for five years. We used to work with the vRealize Automation version, but the name changed earlier.

It was also called VMware DynamicOps Cloud Suite.

I would rate the stability a seven out of ten.

We have medium-sized businesses as our clients for this solution. 

The customer service and support are okay because the quality of the support varies from case to case. 

Neutral

The initial setup is difficult. I would rate my experience with the initial setup a six out of ten, with ten being easy. 

It is difficult because of load balancing and we need to prepare information and certificates, and there's a learning curve involved. In the past, this product didn't require any load balancers to deploy or certificates for deployment, but now it does.

For the setup only, we need two or three days. But for configuration to edit a routine or test a routine, it can take anywhere from maybe one to two weeks.

So, two to three days for setup and then one to two weeks for deployment.

I would rate the pricing a ten out of ten, with ten being very expensive. 

I recommend the solution because we've worked with it for many years, but we only have two or three customers because of the price. So, we can't start many projects.

However, I would recommend this solution for the automation function itself, and how to group and publish those groupings is quite easy for customers to learn with Aria.

Overall, I would rate the solution an eight out of ten. 

I use the solution to provision virtual machines. 

We automated many tool deployments with the help of the product, cutting short manual deployments and eliminating the need for human interaction. Its most valuable features include integrating various tools and working with different products using plugins. 

The tool's automation performance is excellent, and I rate it four point five out of ten. 

Maintaining the product requires effort and a good understanding of the environment, including how to set up the codes and other configurations. Pricing needs to be improved to improve the customer penetration. 

I have been using the product for four years. 

The tool is stable, but you will encounter issues when it hits the upper limit. 

VMware Aria Automation is easily scalable. My company has 15-20 users. 

I have used Red Hat before, and VMware Aria Automation is better. It is considered better due to its extensive experience in the field. The tool has acquired an existing product in the domain for several years.

The product's deployment process is much simpler than it used to be, especially with the latest version. While previous versions had multiple components and pillars, the latest version has significantly reduced complexity, improving the deployment process. It took a few weeks to complete. You would need two to four resources to complete the deployment. 

The tool's integration with the existing VMware infrastructure is easy due to product similarity. 

The solution's ROI is good. It can be enhanced with improvement in prices. 

I rate the overall solution an eight out of ten. 

We have used it for infrastructure management between our hybrid cloud, provisioning and patching, using automation.

The automation functionality has been most valuable. With a click of a button, we are able to automate provisioning, the build of new hardware and apply patches. These are all extremely important and differentiated tasks that can be automated in SaltStack. 

The solution is very easy to code and to set up. It works on a YAML language which is very simple and does not require someone with programming experience to start using it. 

This solution could be integrated with more hardware for an improved offering. 

We have used this solution for five years. 

This is a stable solution. 

This solution is easy to scale.

The support from the customer service team is good. 

The pricing for this solution is roughly 20% lower than the competitive products in the market.

I would advise those considering this solution to ensure they have the necessary in-house talent or access to an external vendor who knows this solution well. It is not a widely used technology so it is important to ensure you can support it. 

I would rate this solution an eight out of ten. 

We primarily use this solution to deploy servers. It is run on our own private cloud that we put into place because our legacy infrastructure did not allow self-service. It was operated by administrators and other people. We have a requirement that disallows us to be open to the outside, which means that we can't interconnect with clouds like Azure.

Whether for legacy purposes or our cloud system, we use it for automation. We automate each and every task, such as deploying servers, network configuration, operating system deployment, and others. Deploying a server has 13 tasks starting with creating the VM and allocating storage on the network, to saving a password in a secure location.

Using this solution has greatly reduced the time it takes to deploy a server. It used to take at least one month, whereas now, to deploy a server takes two hours.

Using this product has changed the processes that the developers follow. It changed things for them but I don't know what they were doing before that.

We have used VRA to improve our security posture, in part because we can avoid relying on administrators and other people. The solution has all of the privileges necessary to deploy what we have to deploy. This means that we have better control over our security and the fact that we have automated the process, we know if it's not working, and we know whether everything is done correctly. If you rely on people, there can be human errors, in particular with respect to the firewalling not being properly done. There are specifics such as whether we had more ports open than necessary, or perhaps not enough. By automating everything, our process, including the security, has really improved the way that we handle the communication between the new server and the rest of the infrastructure.

Implementing VRA has enabled us to leverage other VMware products to support IT ops. We already had VMware products in our organization and adding VRA to the environment has helped make better use of those components. This was not our primary driver but it was a good plus for us later.

VRA has allowed us to save application provisioning time, as well. I estimate that our time to provision has gone from one week to one hour.

The most valuable feature is being able to deploy a virtual machine from a low level. We can automate everything including network configuration, firewall configuration, storage, storage attachment, OS deployment, middleware, and so forth.

We use some of the DevOps features for infrastructure capabilities including VMware cloud templates, infrastructure pipeline for continuous delivery, and interactive development for GitOps use cases. I am not responsible for using these features but they have given us a lot more flexibility in our development. 

The DevOps capabilities have saved time for the developers, although I do not have the exact details. I can say that it is significant. 

Multitenancy management is a little bit difficult to do, so it is an area that can be improved.

We have been using VMware vRealize Automation for more than five years.

The stability of this product is good. We use it on a daily basis.

Scalability-wise, this is a good solution.

We have approximately 100 people using the cloud-based part of the solution, whereas about 10 of them use the legacy system.

We do not currently have plans to increase our usage.

We did not have another similar solution prior to this one. However, VMware did help us to drive value from the cloud quicker than the previous process. VRA gives us more reliability and more flexibility, allowing us to deploy faster through task automation. However, I can't explain specific ways that it may have helped our business.

The initial setup was complex, although I wouldn't necessarily say that it is because of the solution. Rather, there is complexity because of our environment. I was not part of the implementation team so I do not know all of the details.

It took approximately one month to deploy.

Our in-house team was responsible for deployment. We have some VMware experts in the organization. Approximately five people are required for deployment and maintenance. There is a support engineer, a solution architect, and we are responsible for the level-three support.

This is not the type of solution we deploy with the goal of seeing a return on investment. It is mainly used to speed up server deployment and infrastructure deployment. As we are in the banking industry, the fact that we are faster to deliver infrastructure or applications is not part of a return on investment. We deployed the solution in order to provide better quality to our internal clients.

When people out of IT were asking for infrastructure, it took a long time and they were upset. We have started to deploy some shadow IT and the driver behind deploying VRA was to show that we now have the tools to deploy things more quickly. 

This is an expensive product and the high price is starting to become an issue for us.

We are currently using version 7 of the solution but we are transitioning to version 8.

I would rate this solution a seven out of ten.

The primary use case is to deploy an automated self-service portal for virtual machines for testers and developers to use. It is performing well.

It benefits the speed of our development, and the speed of anything we test and send through to production. It helps us get things to market faster. We're able to get the application out and be more agile with it.

It also raises the caveat for people who like VM sprawl. We have people who don't clean up after themselves.

The self service portal: People don't have to come to us to request something. They can just go fill out a form. Within 30 minutes, they have what they requested.

Once you get in there and start to understand the product, it is more intuitive. However, for somebody coming in from the outside, it takes a while to understand it. There is a lot of terminology. I am the primary admin on it, but I have some guys who tend to support me when I'm gone, and they try to find stuff on it. They don't know the best place to look because some of the terms don't make a lot of sense to them. This is more of a training issue than just getting better familiar with the product. I would like them to improve the product training.

We had a stability issue just this morning. This past weekend was patch day, so it was Monday and patches were done Saturday. The form didn't display properly, so I had to reboot the vRA. Due to the HA, we had to reboot the vRA appliances to get it working again. This might be because the database were ripped out from underneath of it and never reconnected. However, this is not a common occurrence.

Version 7.3 seems to be more scalable than previous versions.

I have talked to some folks out of Denver who do a lot of the vRA support. We also use a partner out in the UK who helps to support us. Both are responsive.

We brought in vRA as part of a new product offering for our customers. It's what we have used from the ground up to provision virtual machines.

I worked with the UK partner to set up the 7.3 version. The upgrade process 6.x to 7.3 was a significant effort. I'm hoping that 7.3 to the next version is much smoother.

I'm very interested in the integration with Puppet. However, my organization doesn't have the funding for something like Puppet right now. If VMware would integrate that feature set (Puppet) into vRA. That would be very awesome.

Find out what the requirements are and what do you want do with it, then see if it fits. If you're looking to deploy virtual machines through a self-service portal, this product works well.

Most important criteria when selecting a vendor: It meets our requirements.