We use it for the automation of VMs. It is performing okay.
Engineer at a tech services company with 501-1,000 employees
The automation of VMs is consistent. The front-end is user-friendly and intuitive.
Pros and Cons
- "I used the technical support during upgrades. They came onsite and are very technical. They are very good"
- "We use it to deploy databases and testing environments. It spins up quickly and also break down fast."
- "It was a complex setup. We had to use the consultant from VMware to make the solution work well."
- "The back-end has a steep learning curve."
What is our primary use case?
How has it helped my organization?
We use it to deploy databases and testing environments. It spins up quickly and breaks down fast.
What is most valuable?
The automation is consistent.
The front-end is user-friendly and intuitive.
What needs improvement?
It is very difficult to make the automation work well. This is not product specific, but more due to environment and procedures that we have in our company.
The back-end has a steep learning curve.
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What do I think about the stability of the solution?
The stability is good.
How are customer service and support?
I used the technical support during upgrades. They came onsite and are very technical. They are very good
Which solution did I use previously and why did I switch?
I am not aware of a previous solution. We moved to vRA because the business wanted quick, repetitive deployments.
How was the initial setup?
It was a complex setup. We had to use the consultant from VMware to make the solution work well.
The upgrade was a very difficult task. We had to break everything down and build it up new in a new version.
What about the implementation team?
We used a consultant from VMware for the deployment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Computer Repairman with 5,001-10,000 employees
Enables server virtualization within our environment and grows with our needs
What is our primary use case?
We use it for server virtualization.
What is most valuable?
It's scalable. As the needs of the university grow, it's growing with us.
What needs improvement?
There is room for improvement but, hopefully, everything is being been addressed already. For example, integrations. VMware is going crazy with M&A and integrations take time, so I can't complain.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
I'm very happy to see the partnership with AWS.
How are customer service and technical support?
Technical support is fantastic. They're responsive with tickets.
Which solution did I use previously and why did I switch?
We used a little bit of everything.
How was the initial setup?
The initial setup was complex. It's improving now.
What other advice do I have?
I'm happy with the product. I would absolutely recommend it to a colleague.
When you compare it to other products in the market, it depends on what you're trying to do.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware Aria Automation
November 2024
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824,067 professionals have used our research since 2012.
Senior Systems Engineer at a tech services company with 1,001-5,000 employees
One of the valuable features is controlling VM standards. I would like to see more detailed documentation.
What is most valuable?
One of the valuable features is controlling VM standards and server sprawl while at the same time providing the ability for end users to self-provision VMs. This is enabled by the blueprint and resource reclamation features.
How has it helped my organization?
We no longer need to waste cycles manually building VMs and experience delays associated with service requests attached to those build functions.
What needs improvement?
More detailed documentation on implementing feature sets and more examples of real world processes would help.
For how long have I used the solution?
We have used this solution for less than three months.
What do I think about the stability of the solution?
We have not encountered any issues with stability yet.
What do I think about the scalability of the solution?
We have not yet looked into scaling out the solution.
How are customer service and technical support?
I have not needed to use technical support yet.
Which solution did I use previously and why did I switch?
I did not previously use a different solution. This is the first automation tool that I have used.
How was the initial setup?
The initial setup was straightforward. However, the more advanced capabilities of the tool are more difficult to understand and implement.
What's my experience with pricing, setup cost, and licensing?
Be informed and reach out to your VMware sales rep to answer questions.
What other advice do I have?
Take as much training as you can before trying to deploy and use the product.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a VMware Partner.
Senior System Engineer at a tech services company with 1,001-5,000 employees
We used a SaltStack agent as a “Convergence” agent which provided us with management, monitoring, and backup capabilities.
What is most valuable?
- Simple and flexible YAML/JSON configuration management framework which allows simultaneous configuration of thousands of systems
- “Reactor" for event-driven infrastructure which must be present in any cloud based solutions and in CloudOps itself
- Powerful and flexible DevOps orchestration solution
How has it helped my organization?
- We decreased deployment CD times from hours to minutes across different cloud providers on several hundred systems.
- We used a SaltStack agent as a “Convergence” agent which provided us with management, monitoring, and backup capabilities.
What needs improvement?
- Backward compatibility
- The speed of fixing bugs
For how long have I used the solution?
We have used this solution for under three years.
What do I think about the stability of the solution?
With the correct infrastructure design, stability issues probably won’t occur. SaltStack supports several features for high availability and fault tolerance.
In terms of SaltStack code/bug issues, it is a very stable product after four years of development from 12,000 developers.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How was the initial setup?
SaltStack is a very straightforward system with very good documentation. There are different solutions for deployments. Many scenarios and best practices are available publicly on the SaltStack site.
Which other solutions did I evaluate?
We evaluated Ansible and Puppet. SaltStack provided a much more robust solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Architect at a tech company with 10,001+ employees
We use it for system deployment with AWS, and for OS and application patching.
What is most valuable?
- Minion-less deployment of SaltStack. Minion is the client-side tool for SaltStack.
How has it helped my organization?
It’s a configuration management tool. We are using it for system deployment with AWS, patching of OS and applications. Deploying a patch on 200 systems is now just a click.
What needs improvement?
Minion-based deployment is not very smooth. Most of the time, many minions were in a stale state and didn't respond to the salt-master.
For how long have I used the solution?
I have used it for two years.
What do I think about the stability of the solution?
I encountered stability issues. Minions didn’t work well as they moved to the stall state. In that situation, the salt-master can’t connect to the client servers.
What do I think about the scalability of the solution?
I encountered scalability issues.
How are customer service and technical support?
Community-based technical support is good. I never took it directly from SaltStack.
Which solution did I use previously and why did I switch?
I previously used Puppet and found SaltStack to be better in terms of configuration. It’s written in Python, which means easy integration, and the structure is YAML, which is very simple.
How was the initial setup?
Initial setup is straightforward.
Which other solutions did I evaluate?
Before choosing this product, I evaluated Puppet & Chef, but found SaltStack to be better.
What other advice do I have?
I have no advice; it depends on infrastructure & application.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deployment Lead at a tech services company with 10,001+ employees
Self-Service Portal Helps Our Customers Worldwide To Provision Machines.
What is most valuable?
We are part of a Cloud team and vRA self-service portal helps our customers worldwide to provision machines and Day 2 operations automatically without logging tickets and wasting time.
How has it helped my organization?
We are part of a Cloud service provider. It has helped our business to grow and scale.
What needs improvement?
Implementation should not be so complex. Certificate replacement should be easier.
For how long have I used the solution?
Three years.
What do I think about the stability of the solution?
Performance of the service portal seems to be slow at times. Requires a reboot once a month.
What do I think about the scalability of the solution?
We faced no issues with scalability.
How are customer service and technical support?
Technical support is good through Ireland and the US.
Which solution did I use previously and why did I switch?
No, we have been using vRA for three years.
How was the initial setup?
It was complex; the certificate was the worst part.
What's my experience with pricing, setup cost, and licensing?
As an engineer, I didn’t look at the pricing model.
Which other solutions did I evaluate?
No, we are a partner with VMware so that was our choice.
What other advice do I have?
Read the knowledge base articles from VMware.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Lead Technical Architect at a tech services company with 201-500 employees
The Event Broker Subscription is one of the most valuable features. Communication between the Linux appliance and the Windows IaaS components should be faster and smoother.
What is most valuable?
The most valuable features are the EBS (Event Broker Subscription) and NSX integration with BP designer.
How has it helped my organization?
Multiple BPs can be deployed with EBS and PG (Property Group) in a lot less time.
What needs improvement?
IaaS components: I have an assumption that all the IaaS components will be migrated to a Linux appliance, then I think the communication between the Linux appliance and the IaaS components will happen faster and smoother.
For how long have I used the solution?
We have used this version for almost 1.5 years. We previously used version 7.0.
What do I think about the stability of the solution?
Sometimes, we encountered stability issues, but they were negligible.
What do I think about the scalability of the solution?
Sometimes, we encountered scalability issues but they were negligible.
How are customer service and technical support?
Customer Service:
Very Good.
Technical Support:Technical support was good.
Which solution did I use previously and why did I switch?
This is the first product we used.
How was the initial setup?
Installation was straightforward and simple .
What was our ROI?
It’s very helpful for us to have this product. We already gained the benefits after installation and configuration.
Which other solutions did I evaluate?
We did not look at alternatives; this is the ultimate product.
What other advice do I have?
Use it for automation in order to achieve Agility, Efficiency and Control over the IT Service Delivery..
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Services at TUI InfoTec GmbH
It improves the work, making it better. It also makes daily work much easier.
Pros and Cons
- "The solution is intuitive and user-friendly. E.g., you have less number of logins."
- "The stability is okay, but could be improved. We sometimes receive strange errors, which can only be solved with specialists."
What is our primary use case?
We use it to deploy virtual machines and integrate them into our structured environment.
What is most valuable?
The quick provisioning: We get a lot of things done automatically within hours. These things lasts days or weeks in further situations.
The solution is intuitive and user-friendly. E.g., you have less number of logins.
What do I think about the stability of the solution?
The stability is okay, but could be improved. We sometimes receive strange errors, which can only be solved with specialists.
What do I think about the scalability of the solution?
We don't use the scalability.
How are customer service and technical support?
The technical support will handle our requests quickly if understood. However, there are often misunderstandings depending on the information that we provide and they request.
Which solution did I use previously and why did I switch?
We had another product before this, but we moved away from it to use vRealize Automation. The UI, administration possibilities, and the integration of the overall system were better than the former system, which was not up-to-date.
What other advice do I have?
It improves the work, making it better. It also makes daily work much easier.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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