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it_user746754 - PeerSpot reviewer
Engineer at a tech services company with 10,001+ employees
Video Review
Real User
Needs more stability and is fairly complex, but scales

What is most valuable?

  • Automation
  • Catalog
  • Blueprints

What needs improvement?

Probably more stability and just ensuring everything works out-of-the-box.

There is still a bit of a gap in terms of product maturity based on all the forums and things that we've seen, so we would like it to be much more mature than what we currently have.

What do I think about the stability of the solution?

There's some issues that we've encountered while standing it up.

What do I think about the scalability of the solution?

As of now, it seems like it does scale. However, we haven't hit the point where we are deploying in a large scale.

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VMware Aria Automation
October 2024
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How are customer service and support?

So far, we haven't had too many issues reaching out to tech support.

How was the initial setup?

It's fairly complex. The documentation continuously evolves and the product seems to change every couple months. It's trying to piece together different forums and documentations to figure out how to get a working solution.

What other advice do I have?

Most important criteria for selecting a vendor: Brand recognition, but also VMware being the biggest. We thought that might be the best route in terms of support and community.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user730203 - PeerSpot reviewer
Senior Engineer at a tech services company with 10,001+ employees
Real User
​Self-service and automation reduce the amount of time to build a virtual machine and related costs

What is most valuable?

Self-service and automation. They reduce the amount of time to build a virtual machine and reduce the operation costs.

How has it helped my organization?

The requesters create their own virtual machines now, instead of a series of tickets to get things built.

What needs improvement?

We're still running version 6. When we upgrade to version 7, a lot of our issues should be addressed already. Things like some of the flexibility, and some of the ease of automation.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's extremely scalable.

How are customer service and technical support?

Since we moved to Business Critical Support, it's been very good. I always reach the right person.

Which solution did I use previously and why did I switch?

We needed a self-provisioning front end. So, this was the best option.

How was the initial setup?

Complex. We deployed the original version of vCAC and there wasn't a lot of documentation at the time. There are a lot of disparate parts that have to be deployed on multiple machines that involve a bunch of load bouncers. Issues like that.

We purchased PSO resources.

What's my experience with pricing, setup cost, and licensing?

Licensing's expensive.

Which other solutions did I evaluate?

VM was the only one we really looked at.

What other advice do I have?

The most important criteria when looking at various vendors are reliability, their position within the industry, and the ability to get references from existing customers.

Do a lot of planning upfront because some of the choices you make, when you initially deploy, you'll have to live with in the end. Sizing is the main one.

I would suggest hiring a PSO.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Automation
October 2024
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
it_user730281 - PeerSpot reviewer
Senior Network Server Analyst at a healthcare company with 10,001+ employees
Vendor
An effective Resource Management tool with some performance lag issues

What is most valuable?

The most valuable features are:

  • Seeing how the actual servers are responding
  • CPU times
  • Memory times.

This allows us more scalability in terms of different applications in using specific servers.

How has it helped my organization?

Resource management. That's the biggest thing. We're not scaling solutions too much larger than what they actually should be. We can actually take back a lot of the memory with some of the solutions that we're not necessarily using overall. This kind of management is probably the most beneficial.

What needs improvement?

There is some performance lag, but that could be on our end.

What do I think about the stability of the solution?

Great. I haven't noticed anything.

What do I think about the scalability of the solution?

I would say great. For different solutions, it allows us to scale.

How are customer service and technical support?

I haven't. My company has though. I haven't heard anything negative with it. It's all been positive.

Which solution did I use previously and why did I switch?

We were not using something else, but internally we were overscaling a lot of different solutions and we were getting criticism from upper-level management.

How was the initial setup?

I was not involved.

What's my experience with pricing, setup cost, and licensing?

Look into it heavily when researching similar products, especially if you're looking in terms of budgetary issues with different servers or how you're gonna scale something. It allows you to have pretty concrete data to show to your management.

Which other solutions did I evaluate?

I wasn't a part of the decision-making process. I know VMware was one of the top choices.

What other advice do I have?

Make sure, and this solution does this, it touches on everything you want to see in a solution in terms of CPU memory. This is such an all-encompassing solution.

Someone that's willing to be a good partner with us. Someone who's responsive, and who when they set us up, or when we enter a partnership, they don't just disappear afterward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user715128 - PeerSpot reviewer
Infrastructure Automation and Cloud Specialst at a government with 1,001-5,000 employees
Vendor
Extensibility Allows For Add-ons And Customisation

What is most valuable?

Probably the extensibility as well as the out-of-the-box features it provides, which allow you to be very creative with things you can add on and customise. The extensibility is the most important part for me.

How has it helped my organization?

The extensibility allows you to take custom or proprietary requirements and make them happen. Where there's a lot of products, it will give you a set number of used cases, and if you have something that's outside of those, then it can be difficult to make that happen, but the vRealize Automation product allows you to just extend beyond what we'd initially expect them to be used for and make your own custom scripts that can be executed as well as the things that come out-of-the-box.

What needs improvement?

Yes, certainly. The ability to manage the product in code; so infrastructure is code. It certainly has improved in the last version, but it still isn't quite at the level that some of its competition is in. It's not infrastructure is called native, overlooks is getting closer to it, so that's probably the biggest single improvement to suggest.

For how long have I used the solution?

About two years now.

What do I think about the stability of the solution?

Yeah, there are some issues with stability. I suppose with any product, when new versions come out sometimes there are bugs, and depending how wide-spread that is, it can take a varying length of time to clean a patch from a big crash or fault. I give it a seven out of 10 for stability. There are issues, but it's not dreadful. It is certainly better than it was in previous versions.

What do I think about the scalability of the solution?

No, it's very scalable. It's fairly easy to add the numbers of servers to allow it to scale up. As I've said, we've seen it running hundreds of concurrent deployments with the right design and the right number of devices. Obviously, while supporting the platform, it's very scalable.

How are customer service and technical support?

It's probably a difficult question to answer. Depending on the type of relationship you have with them, I've looked at a couple of places. One company had business critical support. They were very quite good at certifying specialists, they were almost always able to at least categorise a problem, if not fix it in the first sort of hour or two. If you don't have that level of support, you often go through a couple of levels of help desk first and that can be quite frustrating and quite difficult. So I think the level of support maybe averages out to a six out of 10, but it could be eight or nine if they got the right.

Which solution did I use previously and why did I switch?

Previously, I worked in a team which tried a proprietary tool that did a very similar job, and the main reason for going a product like vRA, is that the development cost of it is handled by another company, so they'll maintain that, and we develop and maintain their own code base instead of paying for support from a larger organization. The idea is when you reach a certain scale, paying someone whose job it is or specialty it is to do this kind of work, they'll have a small team doing it, then having the rest of the people on that team might move on. I suppose to operate it into a prize scale was one of the main reasons for switching.

How was the initial setup?

The installation has been greatly improved in the latest version. There's now a lesser based installation, which has made it many times easier. It is still something that requires a bit of knowledge and time (if you've never used the product before). It is probably going to take you a week or so to get familiar with the concept and try the installation maybe one or two times before it works for you. Once you've used it a few times, you can probably do an installation in a day or two. So maybe a seven out of 10, for ease of installation.

Which other solutions did I evaluate?

No, I've never been involved in the selection of this product, but I've actually joined teams that have already chosen to use it. I know some of the competition. Some of the other products have on from being the VMware vCloud Director. Some of the products are heard suggested via other places, like answerable and telethon.

What other advice do I have?

Probably the decision to run a private cloud, such as VMware, versus running things in someplace like the public cloud and it being AWS. The main thing is about the scale, and getting sufficient scale, it can be cost effective to run your own private cloud. Best to find the right algorithms, if not setting up the hardware themselves; but you probably do need to reach that multi-million pound scale to make that the right decision. Smaller players are probably better off thinking about comparing costs without a cloud provider, and maybe a less niche product.

It's a good product. It's very extensible. It is fairly complex to set-up, and its fairly closely tied to VMware's infrastructure, so there's a lack of portability to public clouds and a lack of ability to manage infrastructure is code natively. Although it can be persuaded to do it, it's not always straightforward. Those are probably the biggest downfalls.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user538230 - PeerSpot reviewer
DevOps Engineer at a tech company with 51-200 employees
Vendor
Uses execution modules to automate processes.

What is most valuable?

Execution modules. It is designed for system administrators rather than for developers. It covers maximum functionality and makes automation easy.

How has it helped my organization?

As it provides maximum functionality, it keeps automation short and sweet. This helps writing automation in a modular format. SaltStack helped us in optimizing infrastructure related tasks, such as operations.

What needs improvement?

There should be some mechanism to push agents to the target device. Also, it should focus on managing networking devices.

In order to manage Salt minions from a Salt master, we have to install the Salt agent. As of now, there is no mechanism by which we can push and install this agent on a target machine.

For example:

  • A - Salt Master
  • B - Windows machine

From A, we want to control B. For this to happen, B should have a Salt agent running on it. There should be some mechanism in which we are able to push and install a Salt agent from A to B. This is assuming that we have to provide an IP address and the credentials of B.

For now, there is concept of Saltify, in which we can partially achieve the above scenario.

For how long have I used the solution?

We have been using this solution for close to a year.

What do I think about the stability of the solution?

We found some intermittent issues with the Windows minion connection.

How was the initial setup?

The installation is straightforward and is pretty much a simple setup.

What's my experience with pricing, setup cost, and licensing?

We have used the open source version. In open source, you will get good enough functionality.

Which other solutions did I evaluate?

We have evaluated this product against Puppet, Chef, and Ansible.

What other advice do I have?

As a DevOps engineer, this CM tool is truly made for system administrator usability rather than for the developer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user540225 - PeerSpot reviewer
CEO at a computer software company with 51-200 employees
Vendor
Executes remote commands on all targets at once with the distributed shell. Upgrades all of our machines with one command using Package Helper.

What is most valuable?

  • Distributed shell: Ability to execute remote commands on all targets at once.
  • Package Helper: Upgrades all your machines with one command: The package method of SaltStack allows easy host updates. (See https://docs.saltstack.com/en/... .)

How has it helped my organization?

We spent far less time to upgrade and configure all of our hosts. A lot of time was saved.

What needs improvement?

I'm not aware if a UI exists or not. There are a lot of possibilities, like having a kind of dashboard that would recap all of the states and responses to commands.

For how long have I used the solution?

I’ve used this solution for four years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

It is very scalable!

How are customer service and technical support?

I have not used technical support.

Which solution did I use previously and why did I switch?

This is the first solution I have used.

How was the initial setup?

The setup was pretty straightforward, especially compared to "legacy" solutions.

What's my experience with pricing, setup cost, and licensing?

It is non-paid product usage.

Which other solutions did I evaluate?

I evaluated Ansible.

What other advice do I have?

Read the documentation. There is nothing fancy or special to know before using it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user514269 - PeerSpot reviewer
Infrastructure Architect at a tech vendor with 11-50 employees
Vendor
We use the beacons to alert based on whatever monitoring metric we see fit.

What is most valuable?

The two most valuable features to us are beacon related. We can use the beacons to alert that a service is stopped, and restart it almost instantly. Also, we can use the beacons to alert based on whatever monitoring metric we see fit. For example, if a server is running out of usable RAM, for example, we can alert on that, and react to it in whatever way we see fit. We could in fact automate any aspect of scaling – all because of SaltStack. Also, it enables you to have a remote CLI on every server in your infrastructure and issue a command to it. Within seconds, you will have the results of that command in an organized list.

How has it helped my organization?

We use it to automatically install software on servers with the minion installed – based on the server name. So we can bring any machine up to spec by simply changing the host name. We have plans to automate it even further; it is just a matter of time.

What needs improvement?

The online documentation is lackluster at best. It usually only gives one example of how to do something. If you want to see all possibilities, you have to look at the Python code for the SaltStack modules themselves. They are commented extremely well, and what isn't there you can write yourself! Anything is possible when you edit the code on your own. We have modified many modules to suit our specific needs.

For how long have I used the solution?

I have used it for 10 months.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. It has helped us scale other applications.

How are customer service and technical support?

We are all self-taught on this product. I have not initiated a call to their support. I will say their online documentation leaves something to be desired; however, that is all made up in the code itself. It is commented really well.

Which solution did I use previously and why did I switch?

We were previously using SCCM and SCOM. We have brought in SaltStack and it is slowly taking over those two spaces. SaltStack is a great orchestration tool, but not intended to be used for monitoring. We are looking at switching over to Zenoss for our monitoring solution.

How was the initial setup?

The initial setup was complex because we did not think it would be as simple as it was. I can build a new SaltStack infrastructure in a matter of minutes now, but initially it took me longer than I would like to admit. Again, it is hard to make your way through the documentation. I was using YouTube videos for instruction.

What's my experience with pricing, setup cost, and licensing?

We use the free, open-source version. I have no information or experience with their pricing.

Which other solutions did I evaluate?

We looked at Ansible, Puppet, and SCCM. All were really good at what they do, but SaltStack seemed to be much more feature rich than the competition. I am extremely happy with our decision.

What other advice do I have?

Absolutely, positively, go to YouTube first before looking at the documentation. Documentation gives you a great start of what you need, then you look at the code to see the configurable options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO at Lidoma
Real User
It is a source for restoration services
Pros and Cons
    • "The most important thing that we missed in vRanger was the possibility to mount several images instantaneously and present it so we can run it immediately."

    What is our primary use case?

    We primarily use it for restoration services.

    What needs improvement?

    The most important thing that we missed in vRanger was the possibility to mount several images instantaneously and present it so that we can run it immediately.

    What do I think about the stability of the solution?

    Stability is fine. 

    What do I think about the scalability of the solution?

    The scalability is not good. It is slow to scale to our needs. 

    How was the initial setup?

    The installation was complex and time consuming.

    What other advice do I have?

    I would not recommend this product. I think that there are better products to meet your needs that are competitors on the market. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2024
    Buyer's Guide
    Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.