- Reactors, because of the automation help they provide (reacting to custom events).
- State dependency trees, because a state can be linked to the status of another state, allowing you to particularize the behaviour of the software in some cases. The result of the execution of a system_state can be linked to different other states. For example, you can say: IF Upgrade_Apache is OK then Restart_Apache else Rollback_Upgrade. In that manner, you can create a sort of dependency among multiple desired states.
System and Network Administrator at a tech company with 1,001-5,000 employees
Reactors help with automation. A state can be linked to the status of another state.
What is most valuable?
How has it helped my organization?
For example, with automation, before SaltStack, user management to access servers by SSH was done "by hand". The risk was leaving life-long access for some users, who were no longer with the company.
What needs improvement?
Integration in BASH Scripts: Maybe I’m just lazy, but I've not been able to find a mapping between state execution success/failure and Salt command return codes.
For how long have I used the solution?
I have used it for 1.5 years.
Buyer's Guide
VMware Aria Automation
December 2024
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831,265 professionals have used our research since 2012.
What do I think about the stability of the solution?
I have encountered stability issues; they are always resolved by new releases of the software.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and support?
Technical support is excellent, even by chat.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
Initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
I use the community edition, so it is free.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Dev Ops Engineer at a computer software company with 51-200 employees
Configuration is text-based. You can use templates, and it is easily edited.
What is most valuable?
- Extensibility and flexibility
- Open source
- Active community
Also, the text-based configuration is very important to discern differences in version control. It also means it is easily configured with templates, and easily edited.
How has it helped my organization?
Salt lets you run commands on hundreds of servers at once; and sync up software, tools, and scripts across your infrastructure.
What needs improvement?
The flexibility can hurt sometimes, as there are so many ways to accomplish the same task. I don’t want to give the wrong impression; the flexibility helps more often than it hurts. However, when there are multiple choices to a complex software problem, one can make mistakes, and with a configuration management system, a mistake can get pushed to an entire infrastructure automatically.
For how long have I used the solution?
I have used it for one year.
What do I think about the stability of the solution?
Salt has been remarkably stable, and it is simple to send metrics to an external source like Elasticsearch.
What do I think about the scalability of the solution?
I haven’t had any scaling issues.
How are customer service and technical support?
I would rate technical support very high. Personally, I have posted issues to GitHub that have been responded to the same day or the next day, and closed within a week.
Which solution did I use previously and why did I switch?
This was our first foray into the configuration management space. Previously, it was a bunch of PowerShell scripts.
How was the initial setup?
Salt has a very straightforward installation.
What's my experience with pricing, setup cost, and licensing?
Salt is free.
Which other solutions did I evaluate?
Before choosing this product, we were looking at PowerShell DSC, because we were all PowerShell anyway. It was too unpolished; did not seem to fit properly with what we had in mind.
What other advice do I have?
Have a good plan about how you are going to target your infrastructure; a solid naming convention helps a lot.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware Aria Automation
December 2024
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831,265 professionals have used our research since 2012.
Founder & CEO at a tech services company with 51-200 employees
Provides a common console to manage workloads on private and public cloud infrastructures
What is most valuable?
Multi-vendor cloud IT infrastructure personalization, resource provisioning and configuration, and it automates application delivery and container management.
How has it helped my organization?
It provide us a common console to manage workloads on our private and public cloud infrastructures.
What needs improvement?
Better integration with Azure cloud and Google Cloud Platform.
For how long have I used the solution?
Two years.
What do I think about the stability of the solution?
vRA 7.2 onwards is quite a stable product.
What do I think about the scalability of the solution?
New versions are quite scalable, but when it comes to managing a Telco environment, it has bottleneck.
How are customer service and technical support?
A nine out of 10.
Which solution did I use previously and why did I switch?
We have been using the older version (VMware vRealize Automation Center).
How was the initial setup?
It's a quite straightforward setup in comparison with products in the same domain.
What's my experience with pricing, setup cost, and licensing?
It's worth each penny.
Which other solutions did I evaluate?
No, we have been using VMware suite for a long time and we are pretty much comfortable with it.
What other advice do I have?
Go for it. It's a perfect product of a heterogeneous environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
With it, I'm able to rollout critical updates on all affected servers regardless of the number of servers.
Valuable Features:
The most valuable asset is most probably the ability to target the needed hosts, and running commands via modules or a shell on all of them at the same time. This means that mass parallel administration of large server farms is possible.
Improvements to My Organization:
I am now able to rollout critical updates within seconds on all affected servers, and it doesn't matter if there are five or 500 of them.
Room for Improvement:
So far, everything worked as expected. This means that so far, I heavn't seen anything which needs improvements. The software works as expected and I stumbled across no issues while using it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Engineer at a tech services company with 10,001+ employees
Self-service and automation reduce the amount of time to build a virtual machine and related costs
What is most valuable?
Self-service and automation. They reduce the amount of time to build a virtual machine and reduce the operation costs.
How has it helped my organization?
The requesters create their own virtual machines now, instead of a series of tickets to get things built.
What needs improvement?
We're still running version 6. When we upgrade to version 7, a lot of our issues should be addressed already. Things like some of the flexibility, and some of the ease of automation.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's extremely scalable.
How are customer service and technical support?
Since we moved to Business Critical Support, it's been very good. I always reach the right person.
Which solution did I use previously and why did I switch?
We needed a self-provisioning front end. So, this was the best option.
How was the initial setup?
Complex. We deployed the original version of vCAC and there wasn't a lot of documentation at the time. There are a lot of disparate parts that have to be deployed on multiple machines that involve a bunch of load bouncers. Issues like that.
We purchased PSO resources.
What's my experience with pricing, setup cost, and licensing?
Licensing's expensive.
Which other solutions did I evaluate?
VM was the only one we really looked at.
What other advice do I have?
The most important criteria when looking at various vendors are reliability, their position within the industry, and the ability to get references from existing customers.
Do a lot of planning upfront because some of the choices you make, when you initially deploy, you'll have to live with in the end. Sizing is the main one.
I would suggest hiring a PSO.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure System Administrator at a consultancy with 1,001-5,000 employees
The flexibility to build different components for VMs is a valuable feature
What is most valuable?
- Automation
- The flexibility to actually build different components, in terms of virtual machines.
Our group, we do mostly the virtualization and a creation of systems. Therefore, it's not a cookie cutter build of a template, and that's it, it's more dynamic for our group.
How has it helped my organization?
It's increased the efficiency. There's less manual work through vRA. Now, Orchestrator is the one doing most of the work and making everything more automated.
What needs improvement?
I would like to see this additional features in the next release: The ability to have more dynamic forms. Some of the static forms that vRA provides in the XaaS form, they are good, but they could be a little more efficient. For instance, the calendar selections should have the ability to only go to a certain spot, as opposed to going out to something like 2040, for the requests.
What do I think about the stability of the solution?
Stability is really good. Once you got everything setup, even in its HA form, it's pretty stable.
What do I think about the scalability of the solution?
Not as good, but there are some components in vRA that you can scale out a lot more quickly than other pieces.
How are customer service and technical support?
Customer Service:
In our group, more of the web solutions and the blog posts helped to grow our ability to use vRA.
Technical Support:They are always reachable by person and knowledgeable.
But because it's such a dynamic solution, at times VMware does have to go gather more resources in order to figure out the solution to things.
Which solution did I use previously and why did I switch?
We had a previous VMware product called Lab Manager, then we had grown out of that box and decided to go with vRA.
How was the initial setup?
I was involved in the setup. In the original version 5, it was very complex. Version 6 got a little better. Version 7 is much more improved.
What about the implementation team?
In the first deployment, they sent an in-house team.
Which other solutions did I evaluate?
Microsoft.
What other advice do I have?
Advice for looking at VM solutions:
Definitely research the product and see what's out there.
Look at blog posts of vRA. There's quite a few resources that you can search and find on the web which will basically get you on the ground running for deployment, even simply XaaS forms.
Most important criteria when selecting a vendor:
- Support
- The cost is always important.
- The ability of their features to match with ours.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Of IT Operations Back End at a leisure / travel company with 1,001-5,000 employees
Improved our delivery and made it fast
What is most valuable?
For a few years, when we needed a server, it took us three months to deliver one. Now, we can bring one up in approximately 15 minutes.
How has it helped my organization?
Our delivery is now very fast.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
We're satisfied with the scalability of the solution.
How is customer service and technical support?
They are very good. We have an account manager. We use the account manager, if necessary, and have with a relationship with them, so they can respond very quickly.
What other advice do I have?
If you are looking to implement the product, do it together with VMware. It was a good experience for us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Engineer at a tech services company with 1,001-5,000 employees
We used a SaltStack agent as a “Convergence” agent which provided us with management, monitoring, and backup capabilities.
What is most valuable?
- Simple and flexible YAML/JSON configuration management framework which allows simultaneous configuration of thousands of systems
- “Reactor" for event-driven infrastructure which must be present in any cloud based solutions and in CloudOps itself
- Powerful and flexible DevOps orchestration solution
How has it helped my organization?
- We decreased deployment CD times from hours to minutes across different cloud providers on several hundred systems.
- We used a SaltStack agent as a “Convergence” agent which provided us with management, monitoring, and backup capabilities.
What needs improvement?
- Backward compatibility
- The speed of fixing bugs
For how long have I used the solution?
We have used this solution for under three years.
What do I think about the stability of the solution?
With the correct infrastructure design, stability issues probably won’t occur. SaltStack supports several features for high availability and fault tolerance.
In terms of SaltStack code/bug issues, it is a very stable product after four years of development from 12,000 developers.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How was the initial setup?
SaltStack is a very straightforward system with very good documentation. There are different solutions for deployments. Many scenarios and best practices are available publicly on the SaltStack site.
Which other solutions did I evaluate?
We evaluated Ansible and Puppet. SaltStack provided a much more robust solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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