VxRail Reviews

We use the solution as a VDI for the desktop environment. 

One of VxRail's most valuable features is its small footprint in the data center. Additionally, the solution's simplicity is a significant advantage. You don’t have to configure or learn about storage software and administer many things separately. You can do all the administration jobs in one pane, bringing agility and simplicity.

There is an area for improvement with VxRail, specifically the upgrade process. Upgrading the is quite complex and almost exclusively requires Dell support. You can't do it alone, so you need to have support contracts running, which could be streamlined to improve the solution.

I have been working with the product for four years. 

We haven't had any issues. The solution always runs well, even during some hardware failures.

The solution is very scalable overall. However, the time to deploy isn't very quick, so if you need a large expansion, you must plan and project it with some time in advance. My company has 2000 users. 

Dell support is quick and assertive in addressing our needs. The Dell EMC team, particularly those supporting storage and standard systems, is very professional and productive. We have some assets with Dell ProSupport Plus, and they proactively help us predict failures, apply updates, and provide excellent support overall.

Positive

The solution's deployment is very easy. The major cause of delayed deployments usually comes from our internal processes rather than from Dell's side. Dell is always ready to deploy the equipment promptly.

On a scale from one to ten, I'd rate it a six in terms of ease of maintenance. It's not very simple to maintain because of the many integrated components, which add some complexity. However, overall, it is manageable and affordable.

VxRail has brought value to our environment. It has been running for about four years and performed very well. All of our users need to connect to the infrastructure to do their jobs, and throughout the product's lifecycle, we haven't experienced any problems. The solution has always operated well. 

VxRail does raise the price, but overall, it's well-priced. It's not more expensive than other similar solutions. If you were to create an in-house, tailor-made solution, you could potentially do it at a lower cost. However, I think a fully integrated solution like VxRail should be priced appropriately.

We plan to change our line of business infrastructure, which is currently based on traditional servers and central storage. However, we are also considering other options in the market.

I rate the overall product an eight out of ten. 

We use the solution to host virtual machines or servers. We host Red Hat Enterprise Linux and other application servers.

We have automated the build of the VMs. We have automated the complete process. If users need a VM, they go to a portal and fill out a form. The automation takes the details and builds a VM for them. Keeping it virtualized on VxRail makes the VM adaptive to scaling. When we have a resource contention, we can easily increase the capacity. It is a valuable aspect for us.

We don't want some of our applications on the public cloud. We want to keep them on-premise in our environment for various security and compliance reasons. VxRail gives us the flexibility that we usually get on the cloud. We can scale as per the demand with a quick turnaround. Once we get familiar with the tool, it is pretty easy to manage and build. The tool is easy to manage and easy to maintain. It provides amazing support and a good return on investment.

The product comes with a certain number of nodes. It is an underlying cluster. If I run a 4-node VxRail cluster, I need to add at least two more nodes to extend the cluster. If I want a certain amount of clusters and add only one node, I do not have the flexibility to do it. The product must provide more flexibility in adding nodes. The UI could be a little more informative.

I have been reselling the solution to my clients for almost three to four years. I am working with the latest version.

The stability is amazing.

The scalability of the product is the biggest selling point. We have 15,000 users in our organization. They use the applications that are running in the VxRail environment. We have many more customers using the tool. We have plans to increase the number of users. The scalability is a bit rigid, though.

The support is amazing if we get premium Dell support. The support is very good, especially in the South Central regions of the USA. We got Dell to come on-site to rack and stack our VxRail. The initial configuration and the management of the support have been excellent.

Positive

The setup is pretty straightforward. It is not complicated. There are specifications of what is required. We have to be ready with our architecture and how we want to design our cluster after the hardware setup. Once the architecture is ready, it is pretty straightforward to implement it in a VxRail environment. The maintenance is not complex. Virtual networking needs a bit of skill to manage. If we have the right resources, it is easily manageable and maintainable.

Dell professionals did the deployment and setup.

VxRail is the best solution in the industry if we want to host things internally in our environment and for applications that are not ready to go to the cloud yet.

We get special pricing since we are partners.

We are partners and resellers. Organizations that want to invest in the solution must investigate which applications are needed and which are not. If we don't make that decision correctly with the required data points, we will go into the cloud and get stuck with a lack of security. Once the user does the research properly, the best option for keeping their things on-premise with a decent cost and return on investment is VxRail. Overall, I rate the solution a nine out of ten.

We run the applications on VxRail. We run all the applications that we have virtualized through VxRail.

By implementing VxRail, we wanted hyperconvergence.

We are a little unhappy with the last five nodes that we have bought because we have had them for less than one year, but the power supply already burned out, and three network cards from three different nodes had to be changed. With the other seven nodes, we were more or less happy because the only failure they had was the CMOS battery. There were some small issues, but with these last ones, we are a little dissatisfied.

Their support team is always very willing to help, but in the end, we are not 100% satisfied. To give you an idea, we have, for example, four support cases open for which we still do not know what the solution is. One of the cases is that we have a cabin through a Unity node, which is also Dell’s, but the other nodes have zero visibility with the cabin. The only solution that we have been told is to eliminate or clean all the network units that are placed there, which is a drastic solution involving the loss of service, so we are a little dissatisfied with that solution. Their support is very receptive. Our customers try to quickly raise the incident, and we try to open the cases quickly as well. To be fair, someone from the support team contacts you quickly, but it takes too long for them to find the solution. For this reason, we are a little dissatisfied.

VxRail has the ability to consolidate infrastructure from multiple locations. It is a fundamental part. Especially for geographical redundancy, it is furthermore necessary and mandatory.

In terms of VxRail’s ability to simplify our management of VMware, simplifying VMware management is impossible.

VxRail consumes a lot of energy. The rack we have has seven nodes and then it has a cabin and more features. In the end, it consumes a lot of energy, but it is normal. They are working 24/7 after all.

When it comes to reduction in unplanned production downtime, because we have seven redundant nodes, it is hard to know if VxRail is helping to reduce unplanned production downtime. If we had only one or two nodes, the experience would be different because then the node would have been active 24/7, but this is not the case. Because we have seven nodes, we have everything redundant.

At the moment, VxRail has not had any effect on the flexibility of our operations or business. VxRail has also not had any impact on our organization’s sustainability goals because we do not have any sustainability goals.

It is very powerful. We find that to be the most valuable aspect. The movement of devices between nodes is very easy.

The agility of the support team to provide you with better solutions should be improved. VxRail also has to be improved in terms of simplicity. Adding a simple node seemed like quite a project.

We have had it for five years. We had seven nodes, and last year, we bought five more nodes.

It is pretty stable.

In our infrastructure, we started with five nodes. We then increased them to six, and then we grew them to seven. It is not “plug and play” as they say. It took Dell’s technician almost a week to add the node so it is not that simple.

It is a very expensive support, so it is logical that they will assist you quickly, but in the end, for the resolution itself, in many cases, you go around 1,000 times. You waste a lot of time, and they do not find a solution right away.

Neutral

This is the first solution of this type that we've used.

The ROI cannot be measured. In the end, it is a horizontal service that we have to provide, and we have no other option but to give it. The cost does not matter.

It is very expensive.

We also evaluated HP and other solutions, but in the end, we chose VxRail because other colleagues were using it and we already had that knowledge close to us. We said, “Well, let’s take advantage of the know-how.”

We did not consider public cloud infrastructure before choosing VxRail. Due to our business characteristics, a public cloud is not an option. We must have everything on-premises.

At the moment, it does cover our objectives. I do not yet know about the competition. We are now evaluating alternatives, and we cannot yet compare. I would rate Dell VxRail a six out of ten.

Foreign Language:(Spanish)

Título: El movimiento de dispositivos es fácil, pero el soporte es insatisfactorio

¿Durante cuánto tiempo utiliza Dell VxRail?

Lo tenemos desde hace cinco años. Teníamos siete nodos y el año pasado compramos cinco nodos más.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno.)

Ejecutamos las aplicaciones en VxRail. Ejecutamos todas las aplicaciones que tenemos virtualizadas a través de VxRail.

Al implementar VxRail, queríamos hiperconvergencia.

Comparta cómo Dell VxRail ha mejorado su infraestructura de TI. Si no fue así, explique por qué.

Estamos un poco descontentos con los últimos cinco nodos que hemos comprado porque los tenemos desde hace menos de un año, pero ya se quemó una fuente y hubo que cambiar tres tarjetas de red de tres nodos diferentes. Con los otros siete nodos estábamos más o menos contentos porque el único fallo que sentimos fue en cuanto a la batería CMOS, Hubo algunos pequeños problemas pero con estos últimos estamos un poco descontentos.

Su equipo de soporte siempre está muy dispuesto, pero al final no estamos 100% satisfechos. Para que os hagáis una idea, tenemos por ejemplo cuatro casos de soporte abiertos de los que todavía no sabemos cuál es la solución. Uno de los casos es que tenemos una cabina a través de un nodo de Unity, que también es de Dell, pero los demás nodos tienen visibilidad nula con la cabina. La única solución que nos han dicho es eliminar o limpiar todas las unidades de red que allí se encuentran colocadas, lo cual es una solución drástica que implica la pérdida del servicio, por lo que estamos un poco insatisfechos con esa solución. Su apoyo es muy receptivo. Nuestros clientes intentan comunicarnos rápidamente sobre el incidente y nosotros también intentamos abrir los casos rápidamente. Para ser justos, alguien del equipo de soporte se comunica contigo rápidamente, pero tarda demasiado en encontrar la solución. Por eso estamos un poco descontentos.

VxRail tiene la capacidad de consolidar infraestructura desde múltiples ubicaciones. Es una parte fundamental. Especialmente en el caso de la redundancia geográfica, además es necesario y obligatorio.

En términos de la capacidad de VxRail para simplificar nuestra administración de VMware, simplificar la administración de VMware es imposible.

VxRail consume mucha energía. El rack que tenemos tiene siete nodos y luego tiene una cabina y más funciones. Al final consume mucha energía, pero es normal. Después de todo, trabajan 24 horas al día, 7 días a la semana.

Cuando se trata de reducir el tiempo de inactividad de producción no planificado, debido a que tenemos siete nodos redundantes, es difícil saber si VxRail está ayudando a reducir el tiempo de inactividad de producción no planificado. Si tuviéramos solo uno o dos nodos, la experiencia sería diferente porque entonces el nodo habría estado activo 24 horas al día, 7 días a la semana, pero este no es el caso. Como tenemos siete nodos, tenemos todo redundante.

Por el momento, VxRail no ha tenido ningún efecto en la flexibilidad de nuestras operaciones o negocios. VxRail tampoco ha tenido ningún impacto en los objetivos de sostenibilidad de nuestra organización porque no tenemos ningún objetivo de sostenibilidad.

¿Qué características le han parecido más valiosas y por qué?

La potencia que tiene es valiosa y el movimiento de dispositivos entre nodos es muy sencillo.

¿En qué áreas se podría mejorar Dell VxRail?

Se debe mejorar la agilidad del equipo de soporte para que brinde mejores soluciones. VxRail también debe mejorarse en términos de simplicidad. Agregar un nodo simple parecía todo un proyecto.

¿Utilizó anteriormente diferentes soluciones hiperconvergentes? En caso afirmativo, ¿cuál y por qué cambió?

No, esta es el primera.

Antes de elegir Dell VxRail, ¿evaluó otras opciones? ¿De ser asi, cuales?

También evaluamos HP y otros, pero al final se eligió VxRail porque otros colegas lo estaban usando y ya teníamos ese conocimiento cerca de nosotros. Dijimos “Bueno, aprovechemos el know-how”.

No consideramos la infraestructura de nube pública antes de elegir VxRail. Por nuestras características de negocio, una nube pública no es una opción. Debemos tener todo en las instalaciones.

¿Qué opina sobre el precio y/o la licencia de Dell VxRail?

Es muy caro.

¿Cuáles son sus impresiones sobre la escalabilidad de Dell VxRail?

En nuestra infraestructura, comenzamos con cinco nodos. Luego los aumentamos a seis y luego los aumentamos a siete. No es “plug and play” como dicen. Al técnico de Dell le llevó casi una semana agregar el nodo, por lo que no es tan sencillo.

¿Cuáles son sus impresiones sobre la estabilidad de Dell VxRail?

Es bastante estable.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

El retorno de la inversión no se puede medir. Al final es un servicio horizontal que tenemos que dar y no nos queda otra que darlo. El costo no importa.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Es un soporte muy caro, por lo que es lógico que te atiendan rápidamente, pero al final, para la resolución en sí, en muchos casos, das 1.000 vueltas. Pierdes mucho tiempo y no encuentran una solución inmediata.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

5.

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría Dell VxRail? Por favor explique por qué.

De momento, sí cubre nuestros objetivos. Aún no sé sobre la competencia. Ahora estamos evaluando alternativas y todavía no podemos comparar. Calificaría a Dell VxRail con un seis sobre diez.

When it comes to our infrastructure, VxRail has been performing well for the last three years. I also worked with a client who uses the solution in their setup.

Based on our requirements in the VxRail environment, we can increase or decrease the resources as needed, without needing to reconfigure every server at a specific time. This solution ensures uptime, providing 100% availability so servers can operate without downtime.

The solution works with VMware on the software side. It's an integrated EMS product with hardware provided as a bundle by Broadcom. Unlike Nutanix, which focuses solely on HCI, VxRail includes VMware software, offering a complete solution without the need to choose operating systems like Windows or Linux separately. The solution also has AI capabilities.

It has a good interface. However, during upgrades, some aspects get broken, requiring us to follow up with the VMware team to fix them. It's not a major issue though.

I have been using the solution for more than four years. Currently, I’m using version 7.0.

The solution is stable; its performance depends on the load you put on the cluster. It should work perfectly if you allocate resources—such as memory and storage.

The solution is scalable.

It is more than satisfactory, it is really good because they always respond to emails and issues immediately. They don't take their own sweet time, especially during critical times.

It is easy to deploy. It can be done within a couple of hours. However, the deployment time depends on the number of nodes. In a low-node-count scenario, we can deploy it in three to four hours. One person is sufficient for deployment. There are two aspects to deployment: hardware and software. Stacking alone takes time as it involves installing equipment in the rack, which takes a couple of hours to complete properly. After stacking, another couple of hours are needed to configure all nodes into a cluster.

We have a single deployment package we can upload and proceed with. It automatically applies the package to each node by putting them in maintenance mode, which makes it very easy. I have not faced any issues with this process, including with my clients.

The solution is on the higher end of the price range compared to Cisco and Nutanix.

Based on my direct usage of the solution, I find Dell more mature in product maturity than Nutanix and Cisco. However, I rate Nutanix as a close second, considering Cisco's relatively late entry into the visualization market. I must mention that I cannot accurately rate these products since I have not used them. This assessment is based on my research and understanding; my opinion might change if I gain direct experience with the products.

Overall, I rate the product a nine out of ten.

At our company, we work as consultants and offer the VxRail environment to our customers. Sometimes, we work on small remote sites where we propose and escalate a few hosts, like two or three-node blasters. Otherwise, our company uses the solution for handling native HCI capability without VCF. 

One of the solution's most valuable features is its zero-day deployment. The deployment is extremely fast, which our company's customers find very interesting. The lifecycle management feature makes the VxRail environment function quicker than other traditional, discreet environments.

For daily operations, VxRail has a great direct monitoring feature. The solution also offers seamless support to track issues through ESRS premises. 

At our company, when we manage the lifecycle for upgrading from one version to another, sometimes the upgrade gets stuck or the solution doesn't support online upgrades and compatibility.  

The solution's lifecycle management (LCM) should be enhanced. Multiple issues arise when dealing with the LCM feature on hand. The VMware feature can be included in the solution's software layer. Like Nutanix, VxRail should bring some competitive features like inbuilt DR capabilities and cloud hosting. 

VxRail provides an easy-to-scale environment. However, there are some limitations when the product is considered from the VMware perspective. The feature of HCI mesh functioning with Dell EMC VxRail further helps manage the compute-only nodes when needed. At our company, we never faced any challenges while scaling the VxRail environment. 

At our company, whenever we face a challenge or issue with VxRail, we easily resolve it by contacting customer support. Immediate support is available from Dell for any hardware issues. But in some instances, for virtualization issues, there is some dependency on VMware, which leads to a delay in support. 

At our company, we believe VxRail support is proactive and their response metrics are smoother than Nutanix's. I would rate VxRail's customer support an eight out of ten. 

Positive

The product offers easy and fast deployment. 

The hardware cost associated with the tool usage is a bit high. But when a user has been using VxRail for three to five years, the overall hardware cost reduces due to a reduction in orchestration cost. When we compare the CapEx and OpEx costs of VxRail together, they are always lower than those of another type of rack server adoption. 

At our company, we also work with Nutanix. Some of our customers prefer to adopt Nutanix for a few special use cases. Nutanix's performance and underlying operations are sometimes better than VxRail's. But personally, as a tech architect, I would say VxRail is better than Nutanix in terms of daily operations. 

For some technical issues, reaching out to Nutanix support is difficult, whereas similar issues can be easily resolved by reaching out to VxRail support. Troubleshooting articles are not easily available with Nutanix. From the disaster recovery perspective, when a user adopts the Dell EMC VxRail, some dependency on third-party tools like SRM and Hyper-V is required. For Nutanix, a user does not need to bear the cost of external tools as Nutanix holds internal DR capabilities.

Nutanix also offers its own public cloud, where the tool can be used with AWS or Azure to develop a hybrid cloud environment. But VxRail has only an on-prem offering that can be used for discrete HTC and VCF environment operations. 

Users are usually very comfortable executing the workload of data center operations on VxRail. But when a user has to manage heavy workloads for storage, such as HeavyDB and database servers, they prefer to use external storage facilities to gain the maximum benefits of the computed nodes. 

At our company, one of the customers is leveraging around 8,000 servers of VxRail, out of which 50% is native VxRail without VCF, and the rest of ESXi is utilized with VCF. The solution has also helped our company's customers grow their businesses. 

The monitoring tool of VxRail helps improve efficiency. The tool easily integrates with VMware, vSphere and other logging tools. VxRail also allows hardware monitoring and tools within the Dell EMC VxRail are presented as a plugin within the vCenter. Any monitoring executed for hardware failure environment can be easily managed through the operations tool. VxRail also effortlessly integrates with ITSM tools. 

Due to the automation features, cluster scalability, and number of operational days of the tool, VxRail is able to reduce 30-40% of our company's operational costs. Our company's customers' preferences vary depending on factors like quality, cost, and features, choosing VxRail or another competitive solution. Overall, I would rate VxRail an eight out of ten. 

We have a good mix of everything. There are terminal servers, routers, firewalls, and customer servers, and all are on VMs. We are replacing our old hardware servers. We have virtualized those as well.

By implementing VxRail, we wanted scalability. We wanted to be able to easily add a server and configure it. We wanted the simplicity of configurations for the team so that I do not need to extensively train the team. They know immediately what to do.

VxRail has improved our availability. This means we no longer stress when a server fails. It immediately switches VMs to another machine. I can update without having to set a maintenance window. I have become more independent.

Because everything happens in one window, it is absolutely easy to handle.

VxRail has the ability to consolidate infrastructure from multiple locations, but we are only at one location.

VxRail has had quite a positive effect in terms of energy consumption. I can compare what individual hardware is needed. I can also see which hardware and what capacities are being used. When the VMs move themselves to work evenly on all computers or servers, it is an advantage.

VxRail has helped to reduce unplanned production downtime because we now have a cluster, and the VMs move themselves. We have had two outages in a year. One was a hardware failure, and the other was an update problem. Only two or three VMs were turned off because a component was defective. Otherwise, there was no major outage. They moved everything to other machines as planned, and we could work with it.

With VxRail, the flexibility is very high because we can scale it without any problems for new projects. For example, we have a larger project coming up where many associations will be involved. I can simply plug in additional devices, set up the initial configuration, and let the service configure itself immediately. I am very flexible.

For sustainability, we can recycle them. We have not done it, but we had the option to do it as a lease purchase. That is also advantageous for the future.

The assurance that my systems would not suffer a performance drop no matter where they are is valuable. I do not need any extra hardware.

They should have better compatibility with other processors, such as AMD processors.

I have been using VxRail since the beginning of 2023.

It has broken twice now, but everything still ran, so I would rate it a nine out of ten for stability. It is great that things can fail without a major impact. 

It is scalable. Scalability is given by the fact that we can simply add more servers.

Their support is superb. Because of CloudIQ and the proactive approach of Dell, the support for customers is top-notch. We had new hardware or replacement parts on-site within three hours. 

I would rate their support a nine out of ten. I do not have a problem with English, but if you want to get support in German, it is a bit more difficult. It used to be easier. It is not a dealbreaker, but it would be nice to have. We are doing great with what we have, but it would be an advantage if from 9 to 10, there was a German-speaking support person. For example, when we were upgrading from version 7 to 8, it would have been nicer to be able to converse more fluently with someone, but that is more of a problem on my end and not with the support.

Positive

We have not used any other similar solution.

If I had done it without the help of the person from Dell for the first time, it would have been more complex. Because he showed me once, it was very easy. If I want to change something now, it is just easy. There is all the automation behind it. When I have a new server, I slide it into the rack, connect all the wiring, give it an IP address, and click a button to bring up the server.

We had someone from Dell who helped us with the installation and configuration.

There is an advantage for those who have a good deal with Dell. Its price is good. From a company's perspective, it is always too expensive, but it is about value for money.

We did not evaluate other options. We had other Dell servers, but we did not have VxRail. We did not need any alternatives. We like working with Dell. The colleagues offered it to us and sold it to us.

We did not consider a public cloud infrastructure before choosing VxRail.

Overall, I would rate VxRail a ten out of ten. I am satisfied with it. Once you get the hang of it, you can just work on it. If you need support, they can help you configure something.

Foreign Language:(German)

Gute Leistung, viel Flexibilität und erstklassiger Support

Was ist unser Hauptanwendungsfall?

Wir haben eine gute Mischung aus allem. Es gibt Terminalserver, Router, Firewalls und Kundenserver, die alle auf VMs laufen. Wir sind dabei, unsere alten Hardwareserver zu ersetzen. Auch diese haben wir virtualisiert.

Wie hat es meiner Organisation geholfen?

Mit der Implementierung von VxRail wollten wir Skalierbarkeit erreichen. Wir wollten in der Lage sein, einfach einen Server hinzuzufügen und ihn zu konfigurieren. Wir wollten, dass die Konfigurationen für das Team so einfach sind, dass ich das Team nicht ausgiebig schulen muss. Sie wissen sofort, was zu tun ist.

VxRail hat unsere Verfügbarkeit verbessert. Das bedeutet, dass wir keinen Stress mehr haben, wenn ein Server ausfällt. Es schaltet die VMs sofort auf einen anderen Rechner um. Ich kann Updates durchführen, ohne ein Wartungsfenster festlegen zu müssen. Ich bin unabhängiger geworden.

Da alles in der gleichen Ansicht geschieht, ist es absolut einfach zu handhaben.

VxRail hat die Möglichkeit, die Infrastruktur von mehreren Standorten aus zu konsolidieren, aber wir sind nur an einem Standort.

VxRail hat sich in Bezug auf den Energieverbrauch sehr positiv ausgewirkt. Ich kann vergleichen, welche Hardware im Einzelnen benötigt wird. Ich kann auch sehen, welche Hardware und welche Kapazitäten genutzt werden. Es ist von Vorteil, wenn sich die VMs so verschieben, dass sie gleichmäßig auf allen Rechnern oder Servern arbeiten.

VxRail hat dazu geführt, dass wir weniger ungeplante Produktionsausfälle haben, weil wir jetzt einen Cluster haben und die VMs sich selbst verschieben. Wir hatten in einem Jahr zwei Ausfälle. Bei einem handelte es sich um einen Hardwareausfall, bei dem anderen um ein Update-Problem. Nur zwei oder drei VMs wurden abgeschaltet, weil eine Komponente defekt war. Ansonsten gab es keine größeren Ausfälle. Sie haben alles wie geplant auf andere Maschinen verschoben, und wir konnten damit arbeiten.

Mit VxRail ist die Flexibilität sehr hoch, weil wir es ohne Probleme für neue Projekte skalieren können. Wir haben zum Beispiel ein größeres Projekt vor uns, an dem viele Verbände beteiligt sein werden. Ich kann einfach zusätzliche Geräte anschließen, die Erstkonfiguration einrichten und den Dienst sofort selbst konfigurieren lassen. Ich bin sehr flexibel.

Im Sinne der Nachhaltigkeit können wir die Geräte recyceln. Das haben wir nicht getan, aber wir hatten die Möglichkeit, sie als Mietkauf zu erwerben. Das ist auch für die Zukunft von Vorteil.

Was ist am wertvollsten?

Die Gewissheit, dass meine Systeme keine Leistungseinbußen erleiden, egal wo sie sich befinden, ist wertvoll. Ich benötige keine zusätzliche Hardware.

Was muss verbessert werden?

Sie sollten eine bessere Kompatibilität mit anderen Prozessoren, z. B. AMD-Prozessoren, aufweisen.

Wie lange nutze ich die Lösung schon?

Ich verwende VxRail seit Anfang 2023.

Was halte ich von der Stabilität der Lösung?

Es ist jetzt zweimal kaputt gegangen, aber alles lief noch, also würde ich es mit neun von zehn Punkten für die Stabilität bewerten. Es ist toll, dass Dinge ohne größere Auswirkungen ausfallen können.

Was denke ich über die Skalierbarkeit der Lösung?

Es ist skalierbar. Die Skalierbarkeit ist dadurch gegeben, dass wir einfach weitere Server hinzufügen können.

Wie sind Kundenservice und Support?

Der Support ist hervorragend. Aufgrund von CloudIQ und dem proaktiven Ansatz von Dell ist der Support für Kunden erstklassig. Wir hatten innerhalb von drei Stunden neue Hardware oder Ersatzteile vor Ort.

Ich würde den Support mit neun von zehn Punkten bewerten. Mit Englisch habe ich kein Problem, aber wenn man Support auf Deutsch haben möchte, ist es etwas schwieriger. Früher war das einfacher. Das ist kein Hindernis, aber es wäre schön, wenn man es hätte. Wir kommen mit dem, was wir haben, gut zurecht, aber es wäre von Vorteil, wenn es von 9 bis 10 einen deutschsprachigen Supportmitarbeiter gäbe. Als wir zum Beispiel von Version 7 auf 8 umgestiegen sind, wäre es schöner gewesen, sich mit jemandem fließend unterhalten zu können, aber das ist eher ein Problem meinerseits und nicht des Supports.

Wie bewerten Sie den Kundenservice und -support?

Positiv

Welche Lösung habe ich vorher verwendet und warum habe ich gewechselt?

Wir haben keine andere ähnliche Lösung verwendet.

Wie war die Ersteinrichtung?

Wenn ich es ohne die Hilfe des Dell-Mitarbeiters zum ersten Mal gemacht hätte, wäre es komplizierter gewesen. Weil er es mir einmal gezeigt hat, war es sehr einfach. Wenn ich jetzt etwas ändern will, ist das ganz einfach. Dahinter verbirgt sich die ganze Automatisierung. Wenn ich einen neuen Server habe, schiebe ich ihn in das Rack, schließe alle Kabel an, gebe ihm eine IP-Adresse und klicke auf eine Schaltfläche, um den Server hochzufahren.

Was ist mit dem Implementierungsteam?

Wir hatten jemanden von Dell, der uns bei der Installation und Konfiguration geholfen hat.

Welche Erfahrungen habe ich mit den Preisen, den Implementierungskosten und der Lizenzierung gemacht?

Es gibt einen Vorteil für diejenigen, die ein gutes Geschäft mit Dell haben. Sein Preis ist gut. Aus der Sicht eines Unternehmens ist es immer zu teuer, aber es geht um ein gutes Preis-Leistungs-Verhältnis.

Welche anderen Lösungen habe ich bewertet?

Wir haben keine anderen Optionen evaluiert. Wir hatten andere Dell-Server, aber wir hatten kein VxRail. Wir brauchten keine Alternativen. Wir arbeiten gerne mit Dell. Die Kollegen haben es uns angeboten und verkauft.

Bevor wir uns für VxRail entschieden haben, haben wir keine öffentliche Cloud-Infrastruktur in Betracht gezogen.

Welche anderen Ratschläge kann ich geben?

Insgesamt würde ich VxRail mit zehn von zehn Punkten bewerten. Ich bin sehr zufrieden damit. Wenn man einmal den Umgang damit gefunden hat, kann man einfach damit arbeiten. Falls man Unterstützung braucht, kann man sich bei der Konfiguration helfen lassen.

It is essentially for a standard use case. It is for server virtualization. I wanted to replace my infrastructure which was getting old, and I was looking for something that was scalable.

By implementing VxRail, I wanted to achieve rapid migration from my old environment to my new environment. Above all, I wanted to have scalability because I am not in control of the evolution. It provides us with scalability to avoid big gaps every time we are buying. I now buy a new node every year, and I increase my farm that way.

When I went from a so-called 'traditional infrastructure' to the VxRail infrastructure, I gained in performance. Thanks to its hybrid technology with Flash and traditional disks, I could achieve performance without having to blow my budget. That is important.

VxRail simplifies the management of VMware. There is a unified interface to manage the VMware environment and other components depending on the licenses that we have subscribed to. This unified interface saves us time as well as skills. In terms of training, we do not have to know storage or networking. Knowing the interface is enough, and we are capable of managing it.

In terms of energy consumption, because I have few servers, and everything has been made virtual in the VxRail infrastructure, I don't have the metrics for the consumption. I have not looked into it.

VxRail has helped to reduce unplanned production downtime. I must have gained more than 20%. The fact is that it is very stable in comparison to my old infrastructure. Because I do not have multiple manufacturers or components, everything is in the same block, and I have far fewer cables. That is a source of problems, and that is where we save that 20%.

In terms of durability, I still have my very first servers from 2017. I do have a few servers that are reaching the end of support, but I will keep them and integrate them into my testing infrastructure. I am already in the habit of keeping the old servers for a long time, and I will carry on with that habit.

One-click upgrade is valuable because upgrading an environment that is considered a traditional one is something that we never do or are never going to complete. It is very time-consuming for my team. With the one-click upgrade, it is much quicker. There are preparation stages, but it takes less time, so we are also saving time in the daily administration.

We have issues at times with the one-click upgrade, which is bugging us. At times, the one-click upgrade does not work or does not work well. It does not work well or it stops, and we do not always understand why. In one such instance, Dell support took over. We reach the end of the upgrade, but it is not smooth. It should be improved. It could be related to my infrastructure. Maybe I have too many nodes, but I do not know. Even though we do it and we go to the very end, we end up sweating sometimes.

It is a little bit ironic because the one-click upgrade was what made me sway and choose this technology, and it is still something that can be improved.

We started using it in 2017.

They are very stable.

They are scalable. They are made for it.

It was a little bit complicated at the beginning because there were two products. There was the software part, which is VMware, and there was the VxRail part, which is the equipment. Afterward, the support became one, and we had only one contact who could answer our inquiries and help us when we had any problems. Their support is very good. It was just a bit complicated in the beginning, but it got sorted, and it has been fine since.

They listen to our feedback, and they have managed to improve on all of that. I would rate them a good eight out of ten. The issues we encountered were more related to the product than the support.

Positive

In my previous work, I used HPE SimpliVity.

We had the help of a partner. We had no major issues at the time. It was a recent technology back in 2017. There were not many experts on the market, but we did not encounter any difficulties, and the infrastructure is still running today. It is still the same one as the one from that era.

We have been able to consume faster, and we have been able to upgrade our infrastructure quicker, so we have saved time. IT is complicated. It is a costly thing, and it is difficult to quantify a return on investments.

They match the market prices. They know how to be competitive.

With regard to the price, I am interested in what is out there on the market. They need to be aware of the competitors out there. The competitors know what they are doing and how to be powerful with their pricing. Dell can be a little bit more competitive.

In 2017, when I did my benchmark, I looked into all of the options. I saw what Nutanix was doing and what DataCore could offer, but I made a choice to go for VxRail.

Considering my usage, there was not a big difference between them. I did not use any cloud. I did not have any containerization. It was the same good old-school virtualization, so all three solutions achieved the same thing for me, but what made the difference was the relationship with the Dell staff. All of the work we did with the salesperson at the time as well as the company's strength were the factors that guided my choice. Nutanix was still quite young. HPE had just bought the SimpliVity technology, and I did not quite know which way it was going to go, so I decided on Dell.

We did not consider the option of a public cloud infrastructure before choosing Dell VxRail. I work in the medical field. In 2017, we were not ready to start using the cloud.

I would rate VxRail an eight out of ten.

Foreign Language:(French)
Offre scalabilité, des mises à jour en un seul clic et un management simplifié

Depuis combien de temps utilisez-vous les Dell VxRail?

On a commencé en 2017.

Quel est votre principal cas d’utilisation pour cette solution? (Décrivez votre environnement).

C’est essentiellement un usage standard. C’est de la virtualisation de serveur. Je voulais remplacer mon infrastructure qui était vieillissante et je cherchais quelque chose de scalable.

Veuillez décrire comment Dell VxRail a pu améliorer votre organisation. Si ce ne fut pas le cas, veuillez expliquer pourquoi.

En implémentant VxRail, je cherchais à pouvoir effectuer une migration rapide de mon ancien environnement à ce nouvel environnement. Ne maîtrisant pas l'évolution, je cherchais surtout à avoir cette scalabilité. Cela nous évite d’avoir de grands paliers à chaque fois quand nous faisons des achats. Maintenant, j'achète un nouveau nœud tous les ans et j’augmente ma ferme comme ça.

Quand on est passé d’une infrastructure dite traditionnelle à une infrastructure VxRail infrastructure, j’ai gagné en performance. Grâce à sa technologie hybride Flash et disques traditionnels, j’ai gagné en performance sans avoir une explosion de mon budget. Ça, c’est important.

VxRail simplifie la gestion de VMware. Il y a une interface unifiée ou l’on retrouve l’environnement VMware et d’autres composants en fonction des licences qu’on a souscrit. Cette interface unifiée nous fait gagner du temps et des compétences. En termes de formation, on n’est pas obligé de connaître le stockage, ni le réseau. Il suffit de connaître l’interface et on est capable de l’administrer simplement.

En ce qui concerne la consommation d'énergie, je ne sais pas vraiment car j’ai moins de serveurs, tout est virtualisé dans l’infrastructure VxRail et je n’ai pas les métriques de consommation. Je ne me suis pas intéressé au sujet.

VxRail a contribué à réduire les temps d'arrêt de production imprévus. J’ai gagné un peu plus de 20%. C’est en fait très stable par rapport à mon ancienne infrastructure. Parce que je ne suis ni multi-constructeurs, ni multi composants, tout est dans la même brique et j’ai beaucoup moins de câbleries. Ça, c’est source de problèmes et c’est là où on retrouve les 20%.

En termes de durabilité, j’ai toujours mes premiers serveurs qui datent de 2017. J’ai certains serveurs qui arrivent en fin de support mais que je vais garder et que je vais intégrer à mon infrastructure de test. J’avais déjà tendance à garder longtemps les serveurs et je vais continuer dans cette lignée.

Quelles fonctionnalités avez-vous trouvé les plus précieuses et pourquoi?

Le One-click Upgrade est utile parce que mettre à jour un environnement dit traditionnel, c’est quelque chose qu'on ne fait jamais ou on ne va jamais jusqu’au bout. C’est quelque chose qui prend énormément de temps pour mon équipe. Avec le one-click upgrade, cela est beaucoup plus rapide. Il y a des phases de préparation mais ça prend moins de temps donc, on gagne du temps aussi en administration quotidienne.

Dans quels domaines les Dell VxRail pourraient-ils être améliorés?

Nous avons eu des soucis avec le one-click upgrade car il cafouille parfois. Il arrive que le one-click upgrade ne fonctionne pas ou ne fonctionne pas bien. Il ne marche pas bien ou il s'arrête et on ne comprend pas forcément pourquoi. Le support Dell a notamment pris le relai une fois. On est arrivé au bout de la mise à jour mais ce n’est pas fluide. Il faudrait l'améliorer. C’est peut-être lié à mon infrastructure. J’ai peut-être beaucoup de nœuds, je ne sais pas. On va quand-même jusqu’au bout mais on transpire parfois.

C’est un peu paradoxal parce que c’est le one-click upgrade qui m’a fait basculer et choisir cette technologie mais c’est ce qui reste à améliorer.

Avez-vous précédemment utilisé d’autres solutions et le cas échéant, pourquoi avez-vous changé?

Dans mon ancienne société, j’ai travaillé sur du HPE SimpliVity.

Avant de faire votre choix, avez-vous évalué d’autres options? Si oui, lesquelles?

En 2017, lorsque j’ai fait mon benchmark, j’ai fait le tour de toutes les options. J’ai vu ce que faisait Nutanix et ce que pouvait proposer DataCore mais mon choix s’est arrêté sur VxRail.

Vu mon usage, il n’y avait pas de grande différence entre eux. Je n’utilisais pas de Cloud. Je ne faisais pas de conteneurisation. C'était de la virtualisation de manière bon père de famille donc, les trois solutions faisaient la même chose pour moi mais ce qui a fait la différence, c’est la relation humaine avec le personnel de Dell. Tout le travail qu’on a fait avec le commercial de l'époque et la solidité de l’entreprise étaient les facteurs qui avaient orienté mon choix. Nutanix était encore jeune. HPE venait de racheter la technologie SimpliVity, je ne savais pas trop où est-ce que ça allait et donc, je me suis arrêté sur Dell.

Nous n’avons pas considéré l’option d’infrastructure du cloud public cloud avant de choisir Dell VxRail. Je travaille dans le milieu de la santé. En 2017, on n'était pas prêt pour partir vers du cloud.

Que conseillez-vous à d'autres en ce qui concerne les coûts d’installation, les tarifs et/ou les licences?

Ils s’alignent avec les tarifs du marché. Ils savent être compétitifs.

En ce qui concerne le prix, je m'intéresse à ce qui se fait sur le marché. Ils doivent faire attention aux concurrents en face. Les concurrents savent ce qu’ils font et comment être percutant en termes de tarifs. Dell pourrait être un peu plus compétitif.

Quelles sont vos impressions sur la scalabilité de cette solution?

Ils sont scalables. Ils sont fait pour ça.

Quelles sont vos impressions concernant la stabilité de cette solution?

Ils sont très stables.

Avez-vous constaté un RSI (Retour Sur Investissement)? Si oui, de quelle manière (p. ex. mesures/points de données)?

On a pu consommer plus vite et on a pu faire évoluer notre infrastructure plus vite et donc, on a gagné du temps. L’informatique, c’est compliqué. C’est une chose coûteuse et c’est difficile de quantifier un retour sur investissements.

Le déploiement initial était-il simple ou complexe et de quelle manière?

On s’est fait accompagner par un partenaire. A l'époque, on n’a pas rencontré de difficultés majeures. C'était une technologie récente en 2017. Il n’y avait pas beaucoup d’experts sur le marché mais on n’a pas rencontré de difficultés et l’infrastructure tourne encore aujourd’hui. C’est la même que celle de l’époque.

Décrivez-nous votre expérience du service client et du support.

C'était un peu compliqué au début parce qu’il y avait deux produits. Il y avait la partie logiciel avec les VMware et la partie VxRail qui est la partie matériel. Par la suite, le support s’est unifié et on a eu un interlocuteur unique pour répondre à nos questions et pour nous accompagner lorsqu’on avait des difficultés. Leur support est très bon. C'était juste un peu compliqué au début mais ça s'est arrangé et depuis, tout va bien.

Ils sont à l'écoute de ce que l’on peut leur remonter et ils ont pu améliorer tout ça. Je leur donnerais un bon huit sur dix. Les soucis qu’on a pu avoir étaient plus liés au produit qu’au support.

Comment évalueriez-vous cette solution sur une échelle de 1 à 10 pour le service et le support?

8

Sur une échelle de 1 à 10 (1=le pire, 10=le meilleur), comment évalueriez-vous les Dell VxRail? Veuillez expliquer pourquoi.

Je donnerais aux VxRail une note de huit sur dix.

It is for virtualization. It is where all our servers run. It is for server storage.

By implementing VxRail, we wanted hyperconvergence. We wanted to have the entire infrastructure unified in a single system. We were also looking for power, speed, and computation.

VxRail has improved our organization a lot. It has greatly simplified the infrastructure. Previously, we had many more nodes. We had the network on the one hand, the storage on the other, and the computing on the other. VxRail has unified them and created a much more agile and easier management.

It has unified the cluster. We have managed to move all of them to a single one, so we have all the data in a microcluster. It works well.

VxRail has the ability to consolidate infrastructure from multiple locations, but currently, we have it at only one location.

In terms of energy consumption, I am not an expert in energy consumption, but it must be one of the least consuming ones. It seems good.

VxRail has helped to reduce unplanned production downtime. We never had a crash, and we never had a service stoppage. It has been 100% successful.

VxRail has had a lot of impact on the flexibility of our operations or business because it is very scalable. We have already grown twice in nodes. Instead of expanding a different infrastructure, what we do is add new nodes, and we manage to have a much more flexible cluster.

Homogeneity is most valuable. The truth is that having everything in a single cluster helps a lot.

Its price could be better.

I have been using VxRail for three and a half years.

The stability of VxRail is very good.

It is very agile.

Their support works very well. We have had problems with hard drives, and we have an NDA. They came and changed them perfectly and quickly. They take one business day.

Positive

We used HPE SimpliVity, and it did not have a very good result, so we changed it for the better. There was a management issue, and it consumed almost 40% of the machine's resources. It is as if you buy a Ferrari and it already takes away 40% of your speed, whereas, with VxRail, you have 100% speed. We are very happy with it.

I do not have any return on investment in mind.

It is very expensive.

We evaluated HPE SimpliVity, and we are left with VxRail.

We considered public cloud infrastructure before choosing VxRail, but due to costs, we decided to use VxRail. The latency is much lower. VxRail is faster in your CPD than in the cloud. It is less scalable because you have to buy nodes, which takes a while, whereas a cloud can keep growing according to the demand.

It has not failed us, and we find it highly reliable. I would rate VxRail an eight out of ten.

Foreign Language:(Spanish)

Se adapta bien, nunca falla y simplifica la infraestructura

¿Durante cuánto tiempo utiliza Dell VxRail?

He estado usando VxRail durante tres años y medio.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).

Es para virtualización. Es donde funcionan todos nuestros servidores. Es para el almacenamiento del servidor.

Al implementar VxRail, queríamos hiperconvergencia. Queríamos tener toda la infraestructura unificada en un único sistema. También buscábamos potencia, velocidad y computación.

Comparta cómo Dell VxRail ha mejorado su organización. Si no fue así, explique por qué.

VxRail ha mejorado mucho nuestra organización. Ha simplificado enormemente la infraestructura. Anteriormente teníamos muchos más nodos. Teníamos la red por un lado, el almacenamiento por el otro y la informática por el otro. VxRail los ha unificado y creado una gestión mucho más ágil y sencilla.

VxRail ha unificado el clúster. Hemos conseguido moverlos todos a uno solo, por lo que tenemos todos los datos en un microcluster. Funciona bien.

VxRail tiene la capacidad de consolidar infraestructura desde múltiples ubicaciones, pero actualmente la tenemos en una sola ubicación.

En cuanto al consumo de energía, no soy un experto en consumo de energía, pero debe ser uno de los que menos consume. Me parece muy bueno.

VxRail ha ayudado a reducir el tiempo de inactividad de producción no planificado. Nunca tuvimos un accidente y nunca tuvimos una interrupción del servicio. Ha sido 100% exitoso.

VxRail ha tenido un gran impacto en la flexibilidad de nuestras operaciones o negocios porque es muy escalable. Ya hemos crecido dos veces en nodos. En lugar de ampliar una infraestructura diferente lo que hacemos es añadir nuevos nodos y conseguimos tener un cluster mucho más flexible.

¿Qué características le han parecido más valiosas y por qué?

La homogeneidad es lo más valioso. La verdad es que tener todo en un solo cluster ayuda mucho.

¿En qué áreas se podría mejorar Dell VxRail?

Su precio podría ser mejor.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Usamos HPE SimpliVity y no tuvo muy buen resultado, así que lo cambiamos para mejor. Hubo un problema de gestión que consumió casi el 40% de los recursos de la máquina. Es como si te compraras un Ferrari y te quitaran el 40% de velocidad, mientras que con VxRail tienes el 100% de velocidad. Estamos muy contentos con ello.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

Evaluamos HPE SimpliVity y nos quedamos con VxRail.

Consideramos la infraestructura de nube pública antes de elegir VxRail, pero debido a los costos, decidimos usar VxRail. La latencia es mucho menor. VxRail es más rápido en su CPD que en la nube. Es menos escalable porque hay que comprar nodos, lo que lleva un tiempo, mientras que una nube puede seguir creciendo según la demanda.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

Es muy caro.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

Es muy ágil.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

La estabilidad de VxRail es muy buena.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

No tengo en mente ningún retorno de la inversión.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Su soporte funciona muy bien. Hemos tenido problemas con los discos duros y tenemos un NDA. Vinieron y me los cambiaron perfectamente. Tardaron un día laboral.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

9.

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría Dell VxRail? Por favor explique por qué.

No nos ha fallado y nos parece muy fiable. Calificaría a VxRail con un ocho de diez.