All of the primary use cases of the solution are pure infrastructure, and one of two of them are horizon infrastructures.
Technical manager at a tech services company with 11-50 employees
Fast, reliable, pure infrastructure solution
Pros and Cons
- "It's a simple product, fast, and reliable."
- "One area of the product that could be improved is the support."
What is our primary use case?
What needs improvement?
One area of the product that could be improved is the support. In the first year, it was not that fast. Simple things could be changed, but the support has make the changes because you cannot just change them in VxRail. It had to be the support, and they took a little more time than usual supporting other kinds of infrastructures.
For how long have I used the solution?
I've been using the solution for five to seven years. I'm an integrator.
What do I think about the stability of the solution?
The solution is stable.
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What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is not straightforward, but it's not that complicated. Deployment is supposed to be complicated, so it does not necessarily need to be easier.
What's my experience with pricing, setup cost, and licensing?
If you already have VMware, you just have to convert the license and apply it to the VxRail.
What other advice do I have?
We have about 400 customers, and I would recommend the solution. It's a simple product, fast, and reliable.
I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Technical Architect at a tech services company with 501-1,000 employees
Good console manageability but the performance needs improvement
Pros and Cons
- "The manageability for controlling the console is the most valuable feature."
- "The version upgrade process should be simplified."
What is our primary use case?
Our primary use case is for VDI processes.
What is most valuable?
The manageability for controlling the console is the most valuable feature.
What needs improvement?
The version upgrade process should be simplified.
For how long have I used the solution?
I have been using VxRail for four years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
We have around 30 daily users who use VxRail.
How are customer service and technical support?
We didn't have any issues with technical support.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is fair.
What other advice do I have?
I would rate VxRail a seven out of ten. If the performance was improved, it would get a higher rating.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Updated: January 2025
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