Our goal is to deploy a new CITRIX environment - migration from actual legacy model (hardware) to this new solution.
Arquiteto de infraestrutura at Raizen
Good pricing, very good performance, and doesn't use too many resources
Pros and Cons
- "The pricing is very, very good."
- "I can't speak to any missing features or weak aspects of the system just yet. We haven't had a chance to really dig in."
What is our primary use case?
How has it helped my organization?
Still waiting deliverance - delayed due SARs-COV2 restrictions.
What is most valuable?
The solution is good in terms of being resilient with resources. For example, it can process memory well.
We are packaging it with an HCI solution from VMware which pairs well with VxRail. It improves the solution.
The pricing is very, very good.
The overall performance is going to be elevated, giving the customers a better experience.
What needs improvement?
I can't speak to any missing features or weak aspects of the system just yet. We haven't had a chance to really dig in.
Buyer's Guide
VxRail
August 2025

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For how long have I used the solution?
Currently we're still in the process of implementation .
What do I think about the stability of the solution?
The solution is stable. We haven't really worked on it yet, however.
What do I think about the scalability of the solution?
We plan to scale the solution to 3,000 users and therefore we have a good idea of how much it can scale for us. We are pretty happy with it's potential to scale.
How are customer service and support?
Technical support has been very good. We're very satisfied with the level of support they give us.
Which solution did I use previously and why did I switch?
We previously used an older version of the solution. We switched so that we could change the load solution.
How was the initial setup?
The solution hasn't really arrived yet. We're still in the process of the implementation strategy. We're working with our reseller in order to implement everything.
We're not sure how long deployment will take us in the end. That's yet to be seen.
We are going to deploy the solution in perhaps three months, we expect. At this point, we're going to plan the installation, plan the rollout of our actual solution between HPE Blade and the old solution. We're going to install VxRail, deploy Citrix environment, and so on.
What about the implementation team?
We're getting our reseller to also implement the solution for us. Dell EMC offers installations and we've opted to let them handle it.
What was our ROI?
I wasn't involved in the negotiation of terms, therefore it's hard to discuss the ROI we expect.
What's my experience with pricing, setup cost, and licensing?
We've found the pricing to be pretty good.
For the license option, we're buying a five-year solution. It's a full box. We buy the hardware and software solution for five years. Therefore, there's that VMware solution, licensing for five years, and the hardware valid five years of warranty. At this moment, there are no other fees.
Which other solutions did I evaluate?
We evaluated two other options before choosing this product. The first was Nutanix and SimpliVity from HP.
What other advice do I have?
We're a customer of Dell.
We have knowledge about the VMware solution. With VxRail, we will be increasing our knowledge. Therefore, we're expecting to improve our internal solutions and the overall solutions for our internal consumers.
While we haven't implemented it yet, we're expecting it will improve our environment a lot. We're excited to be working with it.
Overall, from what I have seen so far, I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

MIS Manager at Misr Glass Manufacturing
Flexible, resource efficient and helpful support
Pros and Cons
- "It helps our servers and it is very efficient."
- "What I did not like so much was the amount of VMware that you have to put in your system related to the VxRail."
What is our primary use case?
We use it for our data center.
How has it helped my organization?
It helps our servers and it is very efficient.
What is most valuable?
It's very flexible. We can add more servers as much as we want. It also includes the VMware license, I find this good. We do not waste a lot of resources because you are able to use them efficiently, depending on the usage and the processing unit that is used in a node or not.
What needs improvement?
I cannot think of anything right now, nothing in coming to my mind.
For how long have I used the solution?
The implementation started last December and it went on to January and February; in total, we have used it for less than one year.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is very easy to add new servers, the scalability is very easy.
How are customer service and technical support?
We did contact technical support. In the beginning, we had some tickets with them. They responded well and were very helpful.
What about the implementation team?
We did the setup through the service provider because we didn't have the experience. It was something new for us, so we went through them to get help. They showed us how to migrate from the old service to the new one and we continued to do the process. The implementation took two days for the setup.
What was our ROI?
What I did not like so much was the amount of VMware that you have to put in your system related to the VxRail. This uses a lot of resources and not all of them are necessary. We did not use everything that came with VxRail to set it up so it is okay.
Which other solutions did I evaluate?
We also evaluated another product by Cisco.
What other advice do I have?
I would recommend this product, we have another site that we need to replace the data center and we will implement the same solution.
I would rate VxRail nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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VxRail
August 2025

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Deputy Manager at Mannai
Easy to install, robust integrated solution, perfect fit for small and medium businesses
Pros and Cons
- "I would recommend VxRail, it works for most of the use cases."
- "The technical support is good but could be better."
What is our primary use case?
We use it for provisioning the applications for customers. There are no specific sets of installations for using the solutions. We meet the customers' needs through their requests.
What is most valuable?
It is easily scalable, easy to manage, and has rapid provisioning.
What needs improvement?
In the future, they could provide faster performance.
VxRail has many components integrated into one solution. Instead of integrating many components, having a single component with VMware as a solution; this could be useful.
For how long have I used the solution?
We have been using the solution for around three years now.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
It is an easily scalable product. It is a perfect fit for use in small and medium businesses. For the larger enterprise, you can use it, but again it depends on the use case. If you have a specific use case that fuels for VxRail, definitely it can be used.
How are customer service and technical support?
The technical support is good but could be better.
Which solution did I use previously and why did I switch?
We have used other solutions in the past like Nutanix and SimpliVity but VxRail definitely has more advantages. Mainly it uses the VMware vSAN technology, and it is ever-evolving. It integrates with a large ecosystem of solutions. When you consider a large enterprise, these organizations require solutions that include security, scalability, and all the network components in place and integrated. VxRail is more capable of handling these complexities than any other product.
How was the initial setup?
The setup is very simple.
What about the implementation team?
We provided the deployment service and depending on if all the prerequisites are met, we can have it all completed in one day.
What's my experience with pricing, setup cost, and licensing?
The price would be in the middle to the expensive range. It is not cheap. There are different licensing models as well which can meet the requirements of the customer.
What other advice do I have?
I would recommend VxRail, it works for most of the use cases.
It is good to understand you can't have 100% of all the applications installed. It's never possible with a product like this. At the end of the day, it's a good solution. Whenever there is a need for IT infrastructure requirements, you can definitely consider VxRail.
If there are very specific requirements or things that are very specific to traditional infrastructure, they can go with that, or for intensive cloud-native applications, they can go with cloud. VxRail comes in the middle. It can extend to use all the applications but do have a proper study to get the right solution for you.
I rate VxRail an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Infrastructure Architect at Hardlink
Easy to upgrade, good policies, and has a straightforward setup
Pros and Cons
- "It's very easy to upgrade."
- "The licensing needs to be improved upon."
What is our primary use case?
Normally customers are looking to move to data centers that are modern. We have a request for upgrades from old storage and media to something new. We consolidate old solutions and simplify the way the client manages their data center.
How has it helped my organization?
We have a customer, for example, that has a factory. Before they used the VxRail solution, tasks would take hours. With VxRail, a comport starts working in 30 minutes. It saves so much time. It's a competitive gain for the organization.
What is most valuable?
The solution allows a user to plan how they will be able to organize their data over the course of many months.
It's very easy to upgrade.
Simplifying network configurations is very easy.
The policies are very good.
What needs improvement?
The licensing needs to be improved upon.
For example, when we need to move your Oracle databases to VxRail solutions, we need to license the processor core and the solutions. This comes at a high cost to customers.
There needs to be better integrations with other products.
For how long have I used the solution?
I've been working with a variety of Dell products for a while.
What do I think about the stability of the solution?
The stability is excellent. We don't have any issues with reliability. It doesn't crash or freeze. It's not buggy and we don't have to deal with glitches. We're happy with it.
What do I think about the scalability of the solution?
We haven't had any issues with scalability so far. It should be pretty easy for a company to expand it out if they need to. We haven't received any feedback to make us assume otherwise. You can scale up on many things, including processors, discs, and nodes.
We don't sell to many large companies. typically we deal with small and medium-sized organizations.
How are customer service and technical support?
Their technical support on offer is better than other products on the market.
Which solution did I use previously and why did I switch?
As resellers, we don't just deal with Dell. We also resell products from HP, Nutanix, and Lenovo, for example.
How was the initial setup?
The initial setup is not too complex. It's pretty straightforward, in fact.
In terms of deployment, it typically takes less than a week, in some cases. Of course, it depends of the customers, however, in many cases it takes about a week.
What's my experience with pricing, setup cost, and licensing?
The solution is pretty reasonably priced. It's not too expensive, and often less than the competition.
What other advice do I have?
We're a reseller of the product.
We work with different versions including CEs, PCEs, FCEs. What we use depends on the customer's needs. In most cases, we have sold VxRail to clients as it is cheaper than other options on the market and it's also a good way to consolidate support to one vendor.
I'd advise that those considering the solution make sure they size everything appropriately.
We've been quite pleased with the product. On a scale from one to ten, I'd give it a perfect ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Network Admin at a university with 1,001-5,000 employees
Reliable with an easy initial setup and has good updating features
Pros and Cons
- "The updating of the features was one aspect of the solution that made us decide to use it."
- "All updates are supposed to be done through VxRail, however, the vCenter actually showed that there was an update it needed. I've just started using the product. I didn't know what I was doing. I actually updated my vCenter and that actually threw the VxRail system offline. We had to spend some time trying to get that working again. If possible, they should make the process a bit more clear so we don't make mistakes like this in the future. There should maybe be some sort of pop-up that can direct you."
What is our primary use case?
We have four nodes. We're using it for our VMware infrastructure.
What is most valuable?
The updating of the features was one aspect of the solution that made us decide to use it. I have yet to actually do an update, however.
What needs improvement?
All updates are supposed to be done through VxRail, however, the vCenter actually showed that there was an update it needed. I've just started using the product. I didn't know what I was doing. I actually updated my vCenter and that actually threw the VxRail system offline. We had to spend some time trying to get that working again. If possible, they should make the process a bit more clear so we don't make mistakes like this in the future. There should maybe be some sort of pop-up that can direct you.
For how long have I used the solution?
I haven't used the solution for too long. So far, it's only been about two to two and a half months.
What do I think about the stability of the solution?
Aside from our mistake updating the vCenter, which threw things off, we haven't had any issues. There aren't bugs or glitches. It doesn't freeze. So far, it's been rather reliable.
What do I think about the scalability of the solution?
As far as the documentation goes, it seems to be scalable. I haven't had to do any scaling, however, the documentation certainly makes it seem like it's just a matter of adding another node and everything will just work fine.
How are customer service and technical support?
So far, the technical support has been pretty good. We actually worked with a third-party who worked with Dell on the vCenter problem we had. So far, they seem knowledgable and responsive. We're satisfied with the level of service our organization receives.
Which solution did I use previously and why did I switch?
We did not previously use a hyper-converged solution. We had a Cisco UCS and we needed to update it. We looked at HyperFlex and at VxRail. We're actually a big Cisco and a big Dell shop, however, on the server-side, we're more of a Dell shop and I liked the step updating. That's pretty much why we went with that.
How was the initial setup?
The initial setup was not complex. It was pretty straightforward for us.
What about the implementation team?
We had a technician from Dell actually do the initial setup. It helped make the entire process very seamless.
What's my experience with pricing, setup cost, and licensing?
We don't have to pay for anything after the initial purchase. There aren't ongoing licensing costs. I don't know the exact price of the solution.
What other advice do I have?
We're just customers. We don't have a professional relationship with the company.
If an organization is considering implementing the solution, I would advise they get some help doing so, unless they have the correct staff in house that can handle it, or they are very concerned about getting outside help for some reason. The technician that helped us got right through it. I would have been hard-pressed to get the implementation done on my own.
Overall, I would rate the solution eight out of ten. Aside from the one issue we had at the beginning with the update confusion, it's been very good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VDI SysAdmin/Engineer at a educational organization with 10,001+ employees
Good managed updates, great hyper-converged storage and very stable
Pros and Cons
- "I like the managed updates. They are really nice in VxRail. Everything comes packaged and the updates are much easier than with other solutions that I've had to work with."
- "The requirements need improvement. Some of the managers of VMs are a little sensitive to where they need to be placed in the environment and what names they need to have. I would like a little more control over that so that it fits into our naming scheme and it fits our organizational structure within vSphere."
What is our primary use case?
We primarily use the solution for general computing. We have everything on it and anything that's licensed is on it. We have our file servers, database servers, applications servers, web servers, etc., on it. Anything that fits on it basically.
How has it helped my organization?
We were able to commission an old center and provide more computing to the environment.
What is most valuable?
I like the managed updates. They are really nice in VxRail. Everything comes packaged and the updates are much easier than with other solutions that I've had to work with.
The fact that it's presenting you validated the design. Anything through the update manager will be guaranteed to work as VMware is integrated into the hardware side of it as well to validate that the patches that they're providing will work. There's less risk there.
The storage, the hyper-converged storage, is a nice boon. We have a sort of isolated storage from our main sandbox so that we can put things on there if the sandbox is having problems or it's basically another fault domain. It's another place where things can be protected.
What needs improvement?
The requirements need improvement. Some of the managers of VMs are a little sensitive to where they need to be placed in the environment and what names they need to have. I would like a little more control over that so that it fits into our naming scheme and it fits our organizational structure within vSphere. That's cosmetic, however. It's not a functional problem. It's just slightly disorganized. We have to put exceptions into our rules in order to check our rules.
For how long have I used the solution?
I've been using the solution for less than six months. I don't remember the exact day, things have been blending together. I recall that it was right at the start of the pandemic. That was when our order was supposed to come in and things got delayed. We got it sometime over the summer.
What do I think about the stability of the solution?
The stability is good. We haven't had any issues. We don't suffer from bugs or glitches and it doesn't crash or freeze. It's good.
What do I think about the scalability of the solution?
We have not needed to scale up. It is less than six months old, so we have not needed to scale it, however, I have scaled other VSN clusters and it was easy.
My department is kind of interesting. We are the central IT provider for the university, we provide IT services for other IT departments. I can't actually answer how many people are on the solution at any given time. We're essentially an MSP for on campus, but that's sort of our role. Therefore, I am so far removed from what the end-user is doing with it.
How are customer service and technical support?
I haven't had a need to call tech support. One of my coworkers has, and it seemed to go well. I was not the one who took lead on that call. I can't advise on if they are knowledgeable or responsive. I don't have direct experience.
Which solution did I use previously and why did I switch?
We also have a pair of Nutanix clusters and we didn't switch from it. They're running concurrently. They run different workloads. We wanted to make sure that a false in one hyper-converged did not bring down all of our environment. We wanted to make sure that we were not putting all of our eggs in one basket.
Our Nutanix runs some of our core services. Things that can never go down. That is why we have a pair of Nutanix clusters. They're essentially isolated from everything else. They don't rely on stories. I didn't realize they have their own hosts. They are as isolated as they can be from the rest of the environment so that a fault in one environment won't bring down everything.
How was the initial setup?
As part of a VxRail deployment, you have to get professional services. It's an assisted install. I have experience with all of the components of VxRail. In terms of the VSN, the hyper-converged, some of my coworkers did not. That actually was a learning experience for them. They were able to learn from the documentation and that made it easier, however, it was still a learning curve. That was the only difficult part in terms of implementation - the learning curve.
What other advice do I have?
We're just a customer.
We're running an ESX 6.7. We're running the latest version of VxRail manager, but we're not running the latest version of ESX or V share. It can do for us. We want other people to find the bugs first.
My advice to other companies is to learn and ask lots of questions. Make sure that you understand the solution at the outset. Make sure the networking team is solid. Any hyper-converged solution like VxRail should rely on the network more than a traditional environment. You need to make sure your networking team is involved from the beginning.
I would rate the solution eight out of ten. VSN has come a long way, which is what the shell is based on for storage and the rest of the components are standard vSphere. You manage everything through the same vSphere interface. You're not using a different interface and it's fairly easy to maintain when you have problems. If you have problems, you will need to call tech support. They will have to walk you through it because it is a new thing for most people. That's why I recommend learning about the solution straight away.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Of Information Technology at a outsourcing company with 10,001+ employees
Stable with good technical support and good integration capabilities
Pros and Cons
- "You don't have to worry too much about the hardware and you don't have to work on integrating a storage device. We instead have this as an all-in-one solution and everything is available as a box."
- "Right now, it's difficult for a non-technical person to participate in using the product. It could be made more consumer-friendly."
What is our primary use case?
We primarily use the solution to run the loudmouth to host our virtual server's core courses.
What is most valuable?
There's user integration with VMware so you don't have to load VMware on top of it and it works right out of the box.
There's good integration between VMware as my hypervisor and the hardware and it is specifically to size.
You don't have to worry too much about the hardware and you don't have to work on integrating a storage device. We instead have this as an all-in-one solution and everything is available as a box.
What needs improvement?
They could make something like an actual catalog where you could just put your weblogs and then you cold can get the recommended specs along with the utilities like which processor to get. That would be an economical way to figure out the specs of the solution in relation to your requirements.
Right now, it's difficult for a non-technical person to participate in using the product. It could be made more consumer-friendly.
It should give output or recommend orders and dissolve effects.
They could be more clear in terms of which options to choose. For example, they could say, "We recommend, if you want high performance, to go with this pack." Or "if you want an economical option, try this".
The solution could improve on some existing features, especially experience-based access or something like that.
The product could benefit from more tightly integrated management.
For how long have I used the solution?
I've only been using the solution for the past six months or so.
What do I think about the stability of the solution?
This generation, the third generation, seems to be the most stable compared to the initial bracket in the market. Of course, after learning from our myriad mistakes through the initial implementation allowed us to make changes and choose more stable options compared to a few years ago.
Especially in the Philippines, we are the number one matching reseller for business-critical items. We utilize multiple units to ensure we have a failover in place. If repairs are delayed for hours, we're covered.
Generally, Dell has a very good presence here. Therefore, we are very stable. The quality of the algorithm is better. You can see the quality of components inside the hardware. They manufacture everything in their own plants in Malaysia. Therefore, they already have hardware components inside the region that are easily accesible.
Failure rates are low compared to Cisco hardware.
What do I think about the scalability of the solution?
The solution is pretty scalable. There are a lot of items that keep adding onto the computing power and storage. It's not like other platforms where you have to plan far ahead if you plan to scale.
How are customer service and technical support?
We've dealt with technical support in the past. We dealt with HP, IBM, and Cisco a long time ago, and we find Dell works hard for us. Their service levels are very good in comparison to other organizations. We're quite satisfied with their level of service.
Which solution did I use previously and why did I switch?
I've used Cisco in the past. I find this solution is easier to implement and offers good hardware and software integrations. We've also worked with IBM and HP a very long time ago. Dell has better customer services than all of them.
How was the initial setup?
In terms of the initial setup, compared to any other platform, it pretty simple. I've used Cisco UCS in the past, and have experience with that solution, and compared to that, this implementation is easy.
It's got a very good integration between hardware and software specific configurations. You just need to watch out for technical inputs.
The maintenance we negotiated as a bundle over years of use. Our partner handles the maintenance of the solution.
What about the implementation team?
We actually had that alteration done through our Dell partner. We chose a partner based on input from Dell about our limitations, what sort of skill set they had, how many engineers were verified, etc., and then we chose our partners. 90% of the population was done by the partner and 10% wherever delegation was needed, they would assist as necessary.
What's my experience with pricing, setup cost, and licensing?
The pricing varies. We were able to negotiate a pretty good position
In India, they gave us something like three years without interest. However, there are various categories in terms of getting the correct payment options on the pricing, they have a lot of options.
They gave us 40% off of this year in the Philippines whereas in India they gave a monthly payment option without interest.
A company can negotiate a price. At my organization, we've always managed very good pricing. Therefore, we have no regrets when it comes to the pricing we have to pay. If you have a good relationship with them, they'll try to take care of you.
What other advice do I have?
We're just a customer. We don't have a relationship with Dell.
We just procured the latest version of the solution.
When we decided on our requirements, we had multiple calls with Dell and the attorneys to ensure that we received what we needed. Apart from choosing various generations or various models on VxRail boxes, we also took to deep dive into the actual configuration on each processor to understand how much memory to use.
It's easier if you have a technical professional on your side when you're dealing with Dell. I'm a technical person, so I could get into the weeds with them. If you are a company without the technical expertise, you're going to run into a bit of trouble as you won't necessarily understand the product or the technical aspects that are being discussed.
I would advise organizations considering implementing the solution to choose your partner really carefully. Ask questions like how many engineers do they have and find out how transparent they are about how they handle the process. I'd look at at least two potential partners and compare their capability and expertise.
Overall, I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infrastructure Solutions Specialist at Equinox International
Stable, durable, cost-effective, and affordable with remarkable cover points feature
Pros and Cons
- "The cover points feature in VxRail is remarkable. It's unique. It has an intervention failover system as well as an automatic failover system, reaching clusters existing in VxRail. This makes all files act as a single file with a large and huge resource, and, of course, with customized administration, configuration, and resources. It provides automatic failover for redundancy and data recovery."
- "VxRail is very cost-effective and affordable in the long term. It is more recommended when it comes to financial life, but it may depend upon the license. VxRail comes with VMware licensing, which may not be that cost-effective as compared to others. With VMware, it's an auto check competition. VMware is an expensive solution, especially for Nutanix. Nutanix have their own hypervisor called Acronis, which is very cost-effective against the VMware. Nutanix is cheaper for the hardware but not for the software. If you ask the Nutanix partners to deploy Nutanix over Cisco servers or Dell EMC servers, the cost will be higher. Nutanix wants to compete financially. Therefore, they propose their software over the Supermicro server, which is a very cheap Chinese server. In fact, I don't like their terms of service. HyperFlex has the highest price, and it is very expensive. I don't know why. It may be because this is a UCS system, which comes from Cisco and is already expensive. When it comes to HyperFlex, they need the labor to deploy Hyper-V, Citrix, or any other hypervisor."
- "If they can provide deduplication compression through the traditional hard drives, as Cisco does in the HyperFlex system, it will be very cost-effective, especially when it comes to archiving workload. VxRail doesn't allow the mixing of old flash clusters and hyper clusters. When I'm starting with an old flash cluster and it comes to archiving workload, I will also need to attend the new cluster. So, I either manage two different clusters, or I pay and upload my work with the archiving mobile hard drive, which is not cost-effective at all. The main key is to allow mixing between two types of clustering, like Nutanix, or allow deduplication of completion over the period of shared hard drive on SAV. It will be much better."
What is most valuable?
The cover points feature in VxRail is remarkable. It's unique. It has an intervention failover system as well as an automatic failover system, reaching clusters existing in VxRail. This makes all files act as a single file with a large and huge resource, and, of course, with customized administration, configuration, and resources. It provides automatic failover for redundancy and data recovery.
What needs improvement?
If they can provide deduplication compression through the traditional hard drives, as Cisco does in the HyperFlex system, it will be very cost-effective, especially when it comes to archiving workload.
VxRail doesn't allow the mixing of old flash clusters and hyper clusters. When I'm starting with an old flash cluster and it comes to archiving workload, I will also need to attend the new cluster. So, I either manage two different clusters, or I pay and upload my work with the archiving mobile hard drive, which is not cost-effective at all. The main key is to allow mixing between two types of clustering, like Nutanix, or allow deduplication of completion over the period of shared hard drive on SAV. It will be much better.
For how long have I used the solution?
I have been using this solution for four to five years. I have used three generations of Dell servers.
What do I think about the stability of the solution?
It is very stable and durable. It only depends on vSAN, which is the number one software that defines storage.
What do I think about the scalability of the solution?
Currently, more than 500 users are using VxRail in our company. It's capable of delivering for all types of workloads. Technically, it depends on the hyper-converged instructions. This means that you have 100% assurance of its compatibility with all of its components. It should also carry all types of workload dispersing, that is, from the normal traditional virtual machines to high-performance computing, such as HEP workload, heavy database, artificial intelligence, and business analytics.
How are customer service and technical support?
They provide good support. You can reach them, especially if your system is at ESRS, EMC functional support. You can just chat with one of their technicians. They collect the logs and discover the issue. It takes almost a couple of hours from opening the ticket to resolve it. They are very good.
The hardware replacement takes 24 hours. They have their own stock here in Egypt.
How was the initial setup?
It is easy to install and implement the VxRail clusters. The initial setup was a piece of cake for us.
What about the implementation team?
We manage the storage, compute, and virtual machines as well as networking through the perfect channel.
We do all kinds of deployments. We check whether the customer wants to deploy it on-premises, cloud, or integrate with the public cloud to tier and replicate.
What's my experience with pricing, setup cost, and licensing?
VxRail is very cost-effective and affordable in the long term. It is more recommended when it comes to financial life, but it may depend upon the license. VxRail comes with VMware licensing, which may not be that cost-effective as compared to others. With VMware, it's an auto check competition. VMware is an expensive solution, especially for Nutanix. Nutanix have their own hypervisor called Acronis, which is very cost-effective against the VMware.
Nutanix is cheaper for the hardware but not for the software. If you ask the Nutanix partners to deploy Nutanix over Cisco servers or Dell EMC servers, the cost will be higher. Nutanix wants to compete financially. Therefore, they propose their software over the Supermicro server, which is a very cheap Chinese server. In fact, I don't like their terms of service.
HyperFlex has the highest price, and it is very expensive. I don't know why. It may be because this is a UCS system, which comes from Cisco and is already expensive. When it comes to HyperFlex, they need the labor to deploy Hyper-V, Citrix, or any other hypervisor.
Which other solutions did I evaluate?
I also deal with HyperFlex and Nutanix. In fact, I prefer VxRail.
When comparing with HyperFlex, VxRail is much alike HyperFlex. It is very cost-effective, and it doesn't have too many conditions like HyperFlex. When you start with building clusters in HyperFlex, you stick to the selected nodes forever. It is not the same in VxRail. You start with pNode in VxRail, and then you add eNode, sNode, etc.
HyperFlex has its own limitations. They say we can create up to 64 nodes, but, in fact, there are only 52 storage and 52 nodes compute with no mixing between two workloads. On the other hand, in VxRail, you can really create up to 64 nodes, which means the double amount of nodes to carry more servers, more computing in the clusters.
There are too many concerns about HyperFlex, especially related to performance. HyperFlex source the deduplication compression. You don't have the option to enable or disable the deduplication compression, which means that deduplication ends the performance. In VxRail, you can enable or disable the deduplication compression. So, you can gain a net performance against the storage, and you can move the storage against the performance. You can balance the full configuration.
When it comes to the software, Nutanix is great. The main concern is that Nutanix doesn't have its own hardware, and it is integrated with different types of servers to deploy its own system. Nutanix just has a contract with Noble, Supermicro, or HP to develop its own system, which is okay for some types of users. However, many types of users request and prefer the full software or hardware that comes from a single vendor so that they can achieve the maximum and ultimate support.
What other advice do I have?
I would rate VxRail an eight out of ten. They should allow the deduplication compression over the hard drives and mixing of the hyper and the old flash clusters.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

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Updated: August 2025
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