VxRail Reviews

We implement VxRail E560F for our customers who are based in the Middle East. We are
Dell partners and I'm a system engineer. The customer has scalability requirements and
wants an easily adoptable solution for their data center which can be integrated into their HO IT Infrastructure and can be managed remotely, with the least amount of OpEx at the branch office.

The most important thing for our customers is the CapEx and OpEx. As a single point of
administration hyper-converged infrastructure, all the solution components, Servers,
vSAN (Storage), Virtualization, backup management, future expansion, and upgrades
can be managed very easily, and the solution is out-of-the-box. Dell EMC provides comminuted support for the upgrades and patch management for hardware, whether it
is related to firmware, operating system, hypervisor layer as well as the applications
also, VMware. It's a very good solution with multiple options with VxRail series like
based on customer requirements whether they're focused on compute, storage, scalability and high performance, etc. Whether a customer you are going to start your IT Infrastructure
footprint with a limited budget, you have freedom of choice and non-disruptive expansion
in the future, whether in the main data center or branches. Any idea coming in system admins mind to run this setup continuously and keep service 100% 24/7 is possible in this
product line. Hyper-converged appliances allow a datacenter in a box approach, with G, E P, Vand P series.

VxRail is a closed system with an out-of-the -box solution approach, it has basic 3 layers,
Hardware, Network, Storage, Software, (Virtualizing) Applications. Release notes and
improvement tips, patches from the back office, the business units, should be frequent
and up to the patches which are coming from different vendors as far as the operating
system application and also the technology itself is concerned. It's sometimes difficult if
you have to decommission and add a new node, especially when you go for the
qualification of the new node through the python script, there are multiple checks which
are always on, and sometimes they are already covered and the script is focused on
those. It is mandatory to resolve this issue and call the technical support back office team to suppress the checks and do the expansion or the break-off for a new node.
This is my main concern because sometimes we are not able to get to the right
engineer especially when you are in a different time zone. I generally catch them at the
end of a shift and a new engineer takes a handover from the previous, then you have to explain everything a second time and the new engineer would resolve the issue with a different approach. Or sometimes he is dependent on Engineering team advice. There are
multiple things to be considered and we are dependent mostly on the vendor.

The licensing aspect is the most painful for some of our customers. Customers go for a
VMware license that's standard and then they find they have to go with the enterprise
solution and adjust the license. If you have a limited budget, that's difficult.

I rate this solution an eight out of 10. 

The primary use for this solution is storage refresh, where you want to take advantage of the HCI functionality and/or bringing in another tier of storage. 

This solution has improved our organization in the following ways:

• Easier to manage: reduced management points, consolidated alerts, automation.
• Capacity planning: manage growth with one purchase as well as plan my depreciation of assets easier.

The most valuable feature of this solution is the automation and integration points with other automation tools.  

Having a native replication would be an improvement.

We use it to consolidate our data center footprint.

Hyper-converged solutions seem a lot easier to manage, especially with the single pane of glass view into all the management pieces of it.

The most valuable feature is its high performance.

The single pane of glass manager is a lot easier than having multiple systems to manage.

Being able to call one vendor instead of multiple vendors is a lot easier.

There are still some features which aren't built into Cisco, like virtualized networking, that use its applications. However, these can be purchased through another product as an additional licensing cost to us.

It is very stable. We've had no issues. The only thing that we have had to replace is the disk.

It is very easy to scale out.

We have used technical support for disk replacement.

We had legacy ESX infrastructure previously. It really came down to consolidating our data center, which is what drove our solution switch.

We had Dell EMC Professional Services come in and install it, then do the handover and some training,

We worked with Dell EMC directly. Our experience with them was great.

We looked at Cisco and HPE. A lot of what drove of our decision is because VxRail is VMware integrated, so it was easy to manage and learn.

We are happy with the product.

We use VxRail to host our SAP ERP system.

I have been working with VxRail for two months.

The stability is okay and we haven't had a problem.

We have approximately 500 people who use this product and we have not tried to scale it.

I have not been in contact with technical support.

The initial setup was very easy. Part of the process was migrating the virtual machines to the new server.

We used the Dell team to help with our deployment.

This is an expensive product and that should be considered a point to be improved.

Overall, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

We have four nodes. We're using it for our VMware infrastructure.

The updating of the features was one aspect of the solution that made us decide to use it. I have yet to actually do an update, however.

All updates are supposed to be done through VxRail, however, the vCenter actually showed that there was an update it needed. I've just started using the product. I didn't know what I was doing. I actually updated my vCenter and that actually threw the VxRail system offline. We had to spend some time trying to get that working again. If possible, they should make the process a bit more clear so we don't make mistakes like this in the future. There should maybe be some sort of pop-up that can direct you.

I haven't used the solution for too long. So far, it's only been about two to two and a half months.

Aside from our mistake updating the vCenter, which threw things off, we haven't had any issues. There aren't bugs or glitches. It doesn't freeze. So far, it's been rather reliable.

As far as the documentation goes, it seems to be scalable. I haven't had to do any scaling, however, the documentation certainly makes it seem like it's just a matter of adding another node and everything will just work fine. 

So far, the technical support has been pretty good. We actually worked with a third-party who worked with Dell on the vCenter problem we had. So far, they seem knowledgable and responsive. We're satisfied with the level of service our organization receives.

We did not previously use a hyper-converged solution. We had a Cisco UCS and we needed to update it. We looked at HyperFlex and at VxRail. We're actually a big Cisco and a big Dell shop, however, on the server-side, we're more of a Dell shop and I liked the step updating. That's pretty much why we went with that.

The initial setup was not complex. It was pretty straightforward for us.

We had a technician from Dell actually do the initial setup. It helped make the entire process very seamless.

We don't have to pay for anything after the initial purchase. There aren't ongoing licensing costs. I don't know the exact price of the solution.

We're just customers. We don't have a professional relationship with the company.

If an organization is considering implementing the solution, I would advise they get some help doing so, unless they have the correct staff in house that can handle it, or they are very concerned about getting outside help for some reason. The technician that helped us got right through it. I would have been hard-pressed to get the implementation done on my own.

Overall, I would rate the solution eight out of ten. Aside from the one issue we had at the beginning with the update confusion, it's been very good.

We primarily use the solution as a platform for all of the virtual platforms using VMware. We change the traditional infrastructure and don't sell any servers anymore. We're now selling appliances and VxRail and change the traditional platform to the hyper-converged platform.

Our customers have found that there is better performance across all of the virtual platforms and the routings. Routing and running are now faster.

The software-defined storage and software-defined network are great. We can easily change to VMware on Amazon, or on Azure or on private Cloud running Vx. It's very flexible.

The performance of data centers needs to be improved. They need to process more and deliver more in the space of the storage and offer better performance.

The solution should offer more integration with other virtual software. VxRail runs just with VMware.

We've been dealing with the solution for three or four years now.

The stability continues to get better and better. It's pretty reliable.

You are able to scale up to 64 nodes at a maximum. It does scale to that size. I don't know of any client that would need 64. We have a few clients that have an installation of 16 to 24 nodes and that's rather sizable. Chances are you wouldn't have to scale quite as large as 64. Therefore, it would be a rare instance in which it wouldn't scale enough for a company.

All of our clients are quite large and government-related.

We've never had to reach out to technical support, not have our clients. We have an SLA, however, we really don't have many requests as the solution works very well.

The solution does not have a complex setup. It's very simple and very straightforward.

I've personally helped my clients with the initial setup. While I don't have all of the technical skills, I have a team that's very well versed in the product.

We're a reseller. We sell the solution to our clients. 

I'm not sure which version of the solution we're using. It might be the latest, which is the most likely.

We launch the solution on-premises in order to launch a private cloud.

Overall, I would rate the solution ten out of ten.

The finger click upgrade is the solution's most valuable aspect.

The single point of contact for support is excellent.

Management and monitoring tools are great. The solution has a very nice user interface and an easy to navigate dashboard. Everything that a company needs can be found on VxRail. 

The downside of the solution is this: if one drive load is down, it will take some time to sequence the data. There is a need to improve on this a little bit. This inclusion of data just takes too much time. It should be improved. It should not take so much time in the case of a hard drive failure.

It should not be deployed on one hypervisor. There should be multiple hypervisors supported like Hyper-V or KVM. 

I've been dealing with the solution for the last two years.

The stability is very good. We haven't had any issues at all. There aren't bugs or glitches. There aren't system crashes or anything of that nature.

The scalability of the solution is great. If an organization needs to expand out the service they can do so quite easily.

We're quite satisfied with the level of technical support provided. They're great. They're knowledgeable and responsive. There's absolutely no issue. It's a single point of contact for support for any issue whether it is VMware or any kind of hardware issue.

I have worked a lot on VxRail. I have also worked on Nutanix, however, not as much as I've worked on VxRail.

Nutanix performance is pretty good and they have something called a CVM, or controller VM. VxRail, however, is based on hardware connections. That's the major difference between the two. That is why the high ops of VxRail is better as compared to Nutanix. Nutanix is simply a different point of VL. 

The solution's implementation is very straightforward. It will take, at a maximum, one hour to deploy all the nodes. It's not complex at all. It's easy.

The pricing is pretty typical. There is no difference in competitors for the most part. I cannot say VxRail is cheaper than Nutanix. There really is no significant difference to discuss.

We are a gold platinum partner for Dell EMC.

I'd rate the solution ten out of ten.

I'd recommend the solution, however, it really depends on the company's requirements. If someone mentions having already used VxRail and not wanting to go with another hypervisor, the best recommendation from my side is to still go with VxRail. With VxRail, they have ample VMware so there's no issue with an upgrade or anything of that nature.

However, on the other hand, if you're going with something like and Acropolis hypervisor, which is both free and a Nutanix solution, and if you are a new organization that doesn't want to invest much, then I would suggest going with something like Nutanix instead. This is due to the fact that the Acropolis hypervisor has all kinds of features. It's very important for any smaller firm if they don't want to invest too much on the hardware, to go with Nutanix as it could be more affordable as a free solution.

Here in Mauritius, most companies prefer on-premise deployments. We use VxRail for civil aviation services.

The solution could improve by having more storage performance because in some other solutions you can have a file system that can be mounted at several places at one time.

I have been using VxRail for approximately 10 years.

VxRail is stable and we have had no issues.

The scalability of VxRail is very good.

We have four customers using this solution.

We have previously used Nutanix and SimpliVity. The support was not very good. VxRail could be viewed as lower grade and not a top seller compared to others, but if you have an issue with anything, such as the control or engines and it needs replacing, VxRail is better.

Additionally, I have used PowerScale and Isilon.

The process of the installation is straightforward. The initial implementation took use three to four months. The technician allocated to it did not have much networking experience. Once he mastered networking everything went well. You have to be good at networking to be able to have everything completed in a timely manner.

We do the implementation, maintenance, and support of VxRail with one technician.

The VMware licenses are included and we do not have to worry about the license, everything is integrated.

I would recommend this solution to others if the use case fits. Other solutions, such as PowerScale might be better in a particular use case.

I rate VxRail a ten out of ten.