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ICT Business Solution Architect at Cloud Technology
A hyper-converged infrastructure that is easy to install
Pros and Cons
- "Cost-effective and easy to install."
- "Lacks integration of licenses so that it's an expensive solution."
What is our primary use case?
What is most valuable?
The solution is cost-effective and easy to instal, it's just a plug and play. It also contains a ready VMware solution that I use to manage virtual machines. Finally, it is a hyper-converged infrastructure, so it's not a regular server.
What needs improvement?
A beneficial improvement they could make would be the integration of all the dealings with VMware to provide a license with VxRail so the customer can purchase it without the need to pay for an additional license for the VMware. If the license for VMware were to come together with the hardware at no additional cost, that would be great. Nutanix offers this package.
For how long have I used the solution?
I've been using this solution for four years.
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VxRail
October 2025
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What do I think about the stability of the solution?
The solution is very reliable.
What do I think about the scalability of the solution?
The solution is flexible, scalable and easily integrated. We can add to it at any time and it'll give extra performance and extra CPU.
How are customer service and support?
Our engineers deal with any support issues we may have.
How was the initial setup?
The initial setup is straightforward and can take up to four days. Deployment requires a technician and an assistant engineer to plan everything and get it ready to host the services. Maintenance is required but we receive documentation regarding updates and framework feature updates. We have five system administrators working on this product.
What's my experience with pricing, setup cost, and licensing?
Dell VxRail is flexible and reliable and scalable. It's easy to restore without the higher cost. We're not comfortable with the cost of VxRail and neither are our clients. As a result, we sometimes have to go to other brands because the price of VxRail is not competitive. Not that comfortable with some projects so the recommendation is Dell can do the same price as the normal server. I know it's marketing plan, especially for Middle East. It'll be much better and we will buy all the required servers from VxRail not, as you know, you'll go to all hyper-converged infrastructure.
Which other solutions did I evaluate?
We also offer Nutanix to our clients. What Nutanix offers is not available in Dell or HPE. Nutanix has its own management system similar to VMware and is also easy to configure. Through the system, the system administrator can manage and ensure all the virtual machines or virtual appliances that will host the services. If they could change the licensing structure so there is no additional license required, it would be a great feature that would strengthen Dell against their competitors.
What other advice do I have?
I always recommend VxRail because of their scalability and flexibility, but sometimes the cost creates a barrier with the client. All of our clients who have chosen VxRail are happy with it, it's just the cost that's an issue.
I rate the solution nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Director of Information & Technology Services at a non-profit with 10,001+ employees
High performance, overall useful features, and excellent support
Pros and Cons
- "The solution is stable and reliable. This is one of the main reasons why we purchased this solution."
- "The initial setup was not that easy, it was a medium difficulty level."
What is most valuable?
VxRail has high performance and overall good features.
For how long have I used the solution?
I have been using VxRail for approximately six months.
What do I think about the stability of the solution?
The solution is stable and reliable. This is one of the main reasons why we purchased this solution.
What do I think about the scalability of the solution?
The solution is scalable.
We have 100 users using this solution in my organization.
How are customer service and technical support?
The technical support is very good, DELL is known for their great support.
How was the initial setup?
The initial setup was not that easy, it was a medium difficulty level.
What about the implementation team?
We use a system integrator for the implementation.
What's my experience with pricing, setup cost, and licensing?
We made a one-time purchase of the solution and the price is expensive.
Which other solutions did I evaluate?
I have evaluated Nutanix.
What other advice do I have?
Those who are thinking about implementing this solution should shop around because Nutanix is cheaper and provides a similar service.
I rate VxRail an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VxRail
October 2025
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
Scalable with great performance-inspired management tools and good stability
Pros and Cons
- "VxRail has given us a lot of tools in a one-stop-shop environment."
- "In the next release, maybe they could add in integration with the hyper-cloud so it will be easier to do the movement up and back to the cloud in order to scale in and scale out."
What is our primary use case?
For small companies that want to have several nodes and a lot of computing with a small amount of storage for databases and SQLs, this solution works well. They can use it to replicate the data.
What is most valuable?
The solution's most valuable aspect is a combination of a few things. It's fairly scalable, for example. It has a lot of performance-inspired management tools. They are very important to us to be able to manage and monitor the entire solution. VxRail has given us a lot of tools in a one-stop-shop environment.
The solution has been very stable so far.
The initial setup is very easy.
Technical support is great.
What needs improvement?
In the next release, maybe they could add in integration with the hyper-cloud so it will be easier to do the movement up and back to the cloud in order to scale in and scale out.
If I could have some kind of a container-based solution, I'd be happier. That way I would be able to run my containers, my Kubernetes, in that environment.
For how long have I used the solution?
I've been using the solution for about two years at this point.
What do I think about the stability of the solution?
The solution is very stable and the performance is good. There are no bugs or glitches. It's reliable. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product can scale very well. It's a notable aspect of the solution itself. If the company needs to expand, it can do so.
More than 200 customers are running on that solution.
How are customer service and technical support?
I've dealt with technical support. I'd give them a ten out of ten.
Which solution did I use previously and why did I switch?
I also have experience with Nutanix. I know all of these kinds of hyper-converged systems.
How was the initial setup?
The initial setup was not overly complex. It was very easy. I used a certified partner to do the installation.
It took less than a week and the system was up and running.
How much of a technical team is needed for deployment depends on the customer. That said if the team is about seven people they can run everything including security and the regulation and whatever we need to run the solution. In our case, there were seven engineers. One of them is the manager, and they all handled everything including networking, the system, and the protection.
What about the implementation team?
We ended up using a certified partner that helped us with the installation. While we used an integrator the first time, we can do it by ourselves now.
What's my experience with pricing, setup cost, and licensing?
We need to buy our license to renew it after a five-year period. The license is for five years.
Which other solutions did I evaluate?
We did a POC with Nutanix and with SimpliVity. We wanted to see how well they would suit our organizational requirements and only did small tests.
What other advice do I have?
We're customers and end-users.
I'd rate the solution at an eight out of ten. We've been happy with its capabilities.
I would recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Quadria Rouen Agency Director at a computer software company with 201-500 employees
Provides good tech support
Pros and Cons
- "VxRail's technical support is very good."
- "The full solution is not completely included as a bundle, such as we see with SimpliVity."
What is our primary use case?
We mainly use the solution for our data center equipment.
As with SimpliVity, the solution concerns itself with storage, networking and virtualization resources.
What needs improvement?
The price of the solution is rather on the high side, not generally speaking but only as concerns VxRail. Dell Strava has exactly the same kind of price when it comes to HPE. VxRail starts at a higher price, so we tend to use SimpliVitity solutions concerning small companies.
The full solution is not completely included as a bundle, such as we see with SimpliVity. VxRail lacks a backup solution.
For how long have I used the solution?
I have been using VxRail for around five years.
How are customer service and technical support?
VxRail's technical support is very good.
How was the initial setup?
As with SimpliVity, the initial setup took two days.
What's my experience with pricing, setup cost, and licensing?
The price is rather on the high side.
There is no licensing fee. One can buy HPE, all fully included, with either a three or five year license covering full support.
What other advice do I have?
The solution is deployed mostly on-cloud, although some of the bigger environments prefer do so on-premises.
I would recommend this solution to others.
I do not know the exact number of customers who are using the solution. I believe this number to be 15 or 20 in France, although there are more who use the SimpliVity solutions because of the lower price.
I rate VxRail as an eight or nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
Pre-Sale Specialist at a computer software company with 201-500 employees
A stable solution which allows total integration of hardware and software into a single model
Pros and Cons
- "A valuable feature of the solution is that it allows everything to be integrated into a single model, comprised of hardware and software."
- "When using hybrid nodes, such as VxRail, there should not be compression and deduplication, only in All-Flash nodes."
What is most valuable?
A valuable feature of the solution is that it allows everything to be integrated into a single model, comprised of hardware and software.
What needs improvement?
When using hybrid nodes, such as VxRail, there should not be compression and deduplication, only in All-Flash nodes. So, it's about improvement. It's good to see deduplication in hybrid nodes.
For how long have I used the solution?
I have been working with VxRail for around one year.
What do I think about the stability of the solution?
I am satisfied with the stability. To my knowledge, our customers don't have any problems with the solution.
How was the initial setup?
As I am not an engineer, I am not in a position to talk about the installation. I do not have familiarity with implementation.
What's my experience with pricing, setup cost, and licensing?
I do not believe that the price should be lower. I feel it to be reasonable. This is because we can compare blade with blade server, MX7000 for example, when it comes to buying VMware products, meaning it will not act like a true hyper converged infrastructure.
Which other solutions did I evaluate?
I prefer VxRail to that of HyperFlex, because the VMware facilitates the configuration of two or more disk groups. Yet, HyperFlex offers one test drive and separate capacity drives, so this group only handles one load.
My knowledge of HyperFlex is limited, which is why I am in the process of comparing it with the solution.
What other advice do I have?
Everything is balanced in the solution. The hardware is integrated with VMware.
VxRail is a good solution. It offers easy administration, including updates, along with a central console enabling complete visibility of management, administration and monitoring.
I rate VxRail as a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Infrastructure Specialist at a financial services firm with 10,001+ employees
A good solution for solving performance problems in the VDI environment
Pros and Cons
- "VxRail performs well in the VDI environment."
- "I wish for the performance environment to be improved."
What is our primary use case?
I don't know which version we are using.
I use VxRail as a VDI solution in my environment.
What is most valuable?
We use the solution to solve our performance problems in the environment. In spite of the great expense, I needed to deploy a good alternate solution for our VDI clients, as there was a need to address the slow pace of the VDI and other deployment issues.
What needs improvement?
I wish for the performance environment to be improved.
For how long have I used the solution?
We have been using VxRail for approximately one month.
What do I think about the stability of the solution?
The stability is fine.
What do I think about the scalability of the solution?
We may need more nodes next year. At the present time, the solution is fine as we support only 200 users. However, I will need to have these capabilities for approximately 1,500 users, although I cannot specify the exact number.
How are customer service and technical support?
For the moment, the support is okay.
How was the initial setup?
I am not in a position to assess the difficulty or duration of the deployment as this is done with our partner, who sends it to us only after the implementation and deployment are completed.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive.
What other advice do I have?
We support 200 users.
VxRail performs well in the VDI environment. We feel it to be a good solution.
I rate VxRail as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at a government with 1,001-5,000 employees
Easy to use with orchestrating network, storage, and compute under one umbrella
Pros and Cons
- "I like that there is a dependency on the storage controller."
- "I would love to see license migration from one host to another."
What is most valuable?
I like the simplicity of the orchestrating network, storage, and compute under one umbrella.
The footprint is very minimal too. For management operations, the VxRail appliance is easy to use.
I like that there is a dependency on the storage controller.
What needs improvement?
I would like to see how they work with multiple vendors and not just with their own branded hardware.
One of the complications in teaming is the number of patches that are required, which is too high.
This is also a challenge when your infrastructure might be legacy and you want the latest platform installed. Most of the ports might already be consumed and you have very few ports available for your new deployment, and due to the SEI, you are required to have a high port density.
I would love to see license migration from one host to another.
For how long have I used the solution?
I have been working with this solution for a year.
We are using the latest version.
What do I think about the stability of the solution?
For now, it has been stable.
We have posted a really critical application and so far it's been great.
How are customer service and technical support?
I have not dealt with technical support from VxRail yet. We have not had any issues.
How was the initial setup?
The initial setup was straightforward.
It took less than a week to deploy, without dedicating full days. It was approximately two to three hours a day for this particular job.
It comes with preloaded ESX sites, it's about how you configure it.
What other advice do I have?
I would totally recommend this product. If you have a good proportion or, if their infrastructure requirement has a higher compute, proportionally designed storage, and memory, then go for higher VxRail, which is the ACI platform. Instead, if your computing requirement is higher and the storage of memory doesn't really matter, the benefits of hyper-converged infrastructure are not for you.
I would rate VxRail an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PreSales Manager at UC-Solutions
Simple management, one portal easy access, and fully integrated
Pros and Cons
- "Dell owns the EMC, EMC owns VMware, and there are many other interconnections throughout the industry which allows a fully integrated solution from a technical perspective."
- "There is limited support for SAP HANA with this solution."
What is our primary use case?
I am working for a service provider, we provide IT services for our customer in Egypt. I have deployed this solution in approximately 10 companies. The solution provides many components into one box for data centers.
What is most valuable?
When it comes to valuable features there are two different areas. From the business perspective, it is a lot cheaper, simple to manage, and easy to store in a small data center. You will only need small preparations for all the credential from the data center. From a technical perspective, you are able to manage all your data centers from one portal.
Dell owns the EMC, EMC owns VMware, and there are many other interconnections throughout the industry which allows a fully integrated solution from a technical perspective. If you open a ticket related to hardware or software it is from the same portal.
Additionally, we do not have a lot of issues with the customers related to the workloads or any sort of business related to this solution, we do not have issues with compatibility.
What needs improvement?
There is limited support for SAP HANA with this solution. Sometimes there are customers we have that want a solution based on SAP HANA and it is not compatible.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
We have found the solution to be stable.
What do I think about the scalability of the solution?
The solution has scaled well for us. When you need to scale up all you need to have is additional nodes to insert, power them on, pre-configure, and it is in production.
How are customer service and technical support?
The support was very fast at responding and resolving issues in all the tickets we created with them.
How was the initial setup?
The installation is very straightforward. You forward your IP, password, and some other information then you are done.
What about the implementation team?
The deployment is based on two scenarios, the budget and the software that would be running over the virtual machines in VMware and on this solution.
There are multiple series within this solution, we have to select the right sizing for the customer needs. If the company needs to implement SAP, Oracle, or regular infrastructure, based on this information we provide the solution business series. There are many things to consider, what is the nodes needed for the configuration, this could be three, four, five, etc. Which license is required with VMware, either standard or enterprise. Staying within the budget is important, this solution can be expensive and is based partially on the workloads that they will work on.
What's my experience with pricing, setup cost, and licensing?
The solution is priced well for businesses.
What other advice do I have?
One of the issues I come across when we implement the solution is our customer's technical team do not have the knowledge of VMware and the technical operational components. They need to be trained very well before they start using the solution.
If you are wanting to improve your data centers this solution is one small box that can be used in a data center providing low power consumption and requiring minimal administration. You are almost able to combine all the business into one.
I rate VxRail a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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