The cover points feature in VxRail is remarkable. It's unique. It has an intervention failover system as well as an automatic failover system, reaching clusters existing in VxRail. This makes all files act as a single file with a large and huge resource, and, of course, with customized administration, configuration, and resources. It provides automatic failover for redundancy and data recovery.
Senior Infrastructure Solutions Specialist at Equinox International
Stable, durable, cost-effective, and affordable with remarkable cover points feature
Pros and Cons
- "The cover points feature in VxRail is remarkable. It's unique. It has an intervention failover system as well as an automatic failover system, reaching clusters existing in VxRail. This makes all files act as a single file with a large and huge resource, and, of course, with customized administration, configuration, and resources. It provides automatic failover for redundancy and data recovery."
- "VxRail is very cost-effective and affordable in the long term. It is more recommended when it comes to financial life, but it may depend upon the license. VxRail comes with VMware licensing, which may not be that cost-effective as compared to others. With VMware, it's an auto check competition. VMware is an expensive solution, especially for Nutanix. Nutanix have their own hypervisor called Acronis, which is very cost-effective against the VMware. Nutanix is cheaper for the hardware but not for the software. If you ask the Nutanix partners to deploy Nutanix over Cisco servers or Dell EMC servers, the cost will be higher. Nutanix wants to compete financially. Therefore, they propose their software over the Supermicro server, which is a very cheap Chinese server. In fact, I don't like their terms of service. HyperFlex has the highest price, and it is very expensive. I don't know why. It may be because this is a UCS system, which comes from Cisco and is already expensive. When it comes to HyperFlex, they need the labor to deploy Hyper-V, Citrix, or any other hypervisor."
- "VxRail is very cost-effective and affordable in the long term."
- "If they can provide deduplication compression through the traditional hard drives, as Cisco does in the HyperFlex system, it will be very cost-effective, especially when it comes to archiving workload. VxRail doesn't allow the mixing of old flash clusters and hyper clusters. When I'm starting with an old flash cluster and it comes to archiving workload, I will also need to attend the new cluster. So, I either manage two different clusters, or I pay and upload my work with the archiving mobile hard drive, which is not cost-effective at all. The main key is to allow mixing between two types of clustering, like Nutanix, or allow deduplication of completion over the period of shared hard drive on SAV. It will be much better."
What is most valuable?
What needs improvement?
If they can provide deduplication compression through the traditional hard drives, as Cisco does in the HyperFlex system, it will be very cost-effective, especially when it comes to archiving workload.
VxRail doesn't allow the mixing of old flash clusters and hyper clusters. When I'm starting with an old flash cluster and it comes to archiving workload, I will also need to attend the new cluster. So, I either manage two different clusters, or I pay and upload my work with the archiving mobile hard drive, which is not cost-effective at all. The main key is to allow mixing between two types of clustering, like Nutanix, or allow deduplication of completion over the period of shared hard drive on SAV. It will be much better.
For how long have I used the solution?
I have been using this solution for four to five years. I have used three generations of Dell servers.
What do I think about the stability of the solution?
It is very stable and durable. It only depends on vSAN, which is the number one software that defines storage.
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What do I think about the scalability of the solution?
Currently, more than 500 users are using VxRail in our company. It's capable of delivering for all types of workloads. Technically, it depends on the hyper-converged instructions. This means that you have 100% assurance of its compatibility with all of its components. It should also carry all types of workload dispersing, that is, from the normal traditional virtual machines to high-performance computing, such as HEP workload, heavy database, artificial intelligence, and business analytics.
How are customer service and support?
They provide good support. You can reach them, especially if your system is at ESRS, EMC functional support. You can just chat with one of their technicians. They collect the logs and discover the issue. It takes almost a couple of hours from opening the ticket to resolve it. They are very good.
The hardware replacement takes 24 hours. They have their own stock here in Egypt.
How was the initial setup?
It is easy to install and implement the VxRail clusters. The initial setup was a piece of cake for us.
What about the implementation team?
We manage the storage, compute, and virtual machines as well as networking through the perfect channel.
We do all kinds of deployments. We check whether the customer wants to deploy it on-premises, cloud, or integrate with the public cloud to tier and replicate.
What's my experience with pricing, setup cost, and licensing?
VxRail is very cost-effective and affordable in the long term. It is more recommended when it comes to financial life, but it may depend upon the license. VxRail comes with VMware licensing, which may not be that cost-effective as compared to others. With VMware, it's an auto check competition. VMware is an expensive solution, especially for Nutanix. Nutanix have their own hypervisor called Acronis, which is very cost-effective against the VMware.
Nutanix is cheaper for the hardware but not for the software. If you ask the Nutanix partners to deploy Nutanix over Cisco servers or Dell EMC servers, the cost will be higher. Nutanix wants to compete financially. Therefore, they propose their software over the Supermicro server, which is a very cheap Chinese server. In fact, I don't like their terms of service.
HyperFlex has the highest price, and it is very expensive. I don't know why. It may be because this is a UCS system, which comes from Cisco and is already expensive. When it comes to HyperFlex, they need the labor to deploy Hyper-V, Citrix, or any other hypervisor.
Which other solutions did I evaluate?
I also deal with HyperFlex and Nutanix. In fact, I prefer VxRail.
When comparing with HyperFlex, VxRail is much alike HyperFlex. It is very cost-effective, and it doesn't have too many conditions like HyperFlex. When you start with building clusters in HyperFlex, you stick to the selected nodes forever. It is not the same in VxRail. You start with pNode in VxRail, and then you add eNode, sNode, etc.
HyperFlex has its own limitations. They say we can create up to 64 nodes, but, in fact, there are only 52 storage and 52 nodes compute with no mixing between two workloads. On the other hand, in VxRail, you can really create up to 64 nodes, which means the double amount of nodes to carry more servers, more computing in the clusters.
There are too many concerns about HyperFlex, especially related to performance. HyperFlex source the deduplication compression. You don't have the option to enable or disable the deduplication compression, which means that deduplication ends the performance. In VxRail, you can enable or disable the deduplication compression. So, you can gain a net performance against the storage, and you can move the storage against the performance. You can balance the full configuration.
When it comes to the software, Nutanix is great. The main concern is that Nutanix doesn't have its own hardware, and it is integrated with different types of servers to deploy its own system. Nutanix just has a contract with Noble, Supermicro, or HP to develop its own system, which is okay for some types of users. However, many types of users request and prefer the full software or hardware that comes from a single vendor so that they can achieve the maximum and ultimate support.
What other advice do I have?
I would rate VxRail an eight out of ten. They should allow the deduplication compression over the hard drives and mixing of the hyper and the old flash clusters.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Data Center Team Lead at a comms service provider with 51-200 employees
A good solution for medium-sized setups and replacing legacy systems especially with VMware
Pros and Cons
- "This is a good solution for medium-sized installations especially when it will be coupled with VMware."
- "Compared to other HCI products, VxRail has advantages in stability and support from the vendors."
- "There is a limitation on the number of nodes."
- "Troubleshooting can be a little more difficult than legacy systems."
- "The only thing about the HCI solution is that troubleshooting is a little bit difficult because it is still a new technology."
What is our primary use case?
In medium-sized installations, many of our customers require a reasonably-priced solution to replace legacy computer storage. Those are the customers who we are suggesting using the VxRail solution to. If the customer is building a data center using VMware, we are recommending VxRail because of the VMware compatibility.
Medium set-ups can be used in a large enterprise but only when they need this solution as a smaller part of their environment. It works well for small setups or medium setups, or for new application setups.
What is most valuable?
Most of the products of this type have features that are almost the same. We are using VxRail especially because we would like to have products that are compatible with VMware and Dell to support our prospective client base.
What needs improvement?
The configuration of HCI (Hyper-Convergence Infrastructure) solutions is very easy compared to the legacy solutions. Legacy systems run the computer and the storage separately and use switches to get the connectivity. That is much more complicated. It is completely the opposite when using generic HCI technology. The implementation is very simple and so is the operation.
The only thing about the HCI solution is that troubleshooting is a little bit difficult because it is still a new technology. Other than this it is simpler than the traditional technology. HCI is nice and it makes sense. I think there is a need to improve the solution because it is difficult to troubleshoot. But compared to legacy solutions, you are troubleshooting one that is a little bit difficult instead of troubleshooting two different products that might each be a little easier. In the end, the difference as far as troubleshooting is not much but the advantages are still there on the HCI side and technology upgrade.
The other thing I would like to see improved is not really a feature. It is about scalability. It would be good to increase the limit of the number of nodes within the clusters.
For how long have I used the solution?
I had experience before 2018, but I have been using it for this past year.
What do I think about the stability of the solution?
Even compared to Cisco, I think VxRail is a very stable solution. It is in the same class as Cisco.
What do I think about the scalability of the solution?
VxRail is easy to scale, but the number of nodes is limited. This is not the same with other solutions like Nutanix. VxRail has a limit for a certain number of nodes within the cluster and if you need more than that then you have to create another cluster. It is an issue but at the same time, it is not an issue. It is kind of just a configuration difference.
How are customer service and technical support?
I do not have any direct contact with technical support because I am not doing the product delivery. If the technicians have some issues, they have to make the contact. I have not heard anything bad or good about the support. That suggests it is good.
How was the initial setup?
The initial setup was simple. The amount of time it takes depends on the number of nodes you have.
It does require some maintenance over time. For maintenance, you have to request that through your supplier or even through the implementation team. It will be totally different depending on the kind of activity and the issue, but it should not be disruptive for the most part. The only exception is in critical applications. These may be critical but it is simple to restore the network connectivity or storage availability.
What's my experience with pricing, setup cost, and licensing?
My advice about cost and setup is that it is just as cheap to have the HCI solution as to stay with legacy solutions. If you convert the value of HCI versus the traditional, legacy solution you gain more than you spend. It comes out to an even trade as far as budget.
Which other solutions did I evaluate?
Compared to other HCI products, VxRail has advantages in stability and support from the vendors. If you bought Cisco, for example, you have to open an account with Cisco for the hardware and open an account with VMware for the software separately. With VxRail this is not what happens. You opened the account with them and they will manage all the communication and the services. That ends up being more stable. Getting your support from one company is better than having to get support from different companies when dealing with an issue shared between products and trying to sort that out.
What other advice do I have?
I recommend VxRail as a solution especially for those using legacy services. We often recommend VxRail over other competitors. The only exception really is if the customer does not want Dell computing resources. For example, the client may have another vendor they tend to use. So if everything they have is HP they may like to have an HP solution. If they are using Cisco, they may want a Cisco solution. Those are the only times that we will not go with suggesting VXRail.
On a scale from one to ten where one is the worst and ten is the best, I would rate the VXRail solution as an eight-out-of-ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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July 2026
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Senior System Engineer at Unilab Systemhaus GmbH
Good performance, easy updating, and a super simple setup
Pros and Cons
- "The update process is very convenient."
- "The most valuable aspect on VxRail is the one-click update where they are doing the updates all at once for the drivers, buyers, ID reg, and for the VMS."
- "The price should come down a little bit. It has become better than it was at the beginning. There was a really big price difference between a hyper-converged infrastructure and the classic servers and storage. The gap is lessening, however, it's still there."
- "The price should come down a little bit."
What is our primary use case?
We primarily deploy the solution to medium-sized businesses from different markets, from automotive to sales to medical, etc.
What is most valuable?
The installation was really easy to perform.
The most valuable aspect on VxRail is the one-click update where they are doing the updates all at once for the drivers, buyers, ID reg, and for the VMS. In one click it's running. It's great.
The performance is very good.
The update process is very convenient.
What needs improvement?
The price should come down a little bit. It has become better than it was at the beginning. There was a really big price difference between a hyper-converged infrastructure and the classic servers and storage. The gap is lessening, however, it's still there.
For how long have I used the solution?
I first saw VxRail in 2016 when I was at EMC World in Las Vegas. I found it was a very, very interesting solution then, however, we didn't make our first installation until 2018.
What do I think about the scalability of the solution?
The scalability is great. You can scale within the system easily. You just put in more disks and more memory. Even if you stop with one CPU, you can add a second one or you can go and just add another when customers come and say, "Okay we need more." We just buy another node and put it in. Within, let's say, 20 minutes, the node is within the cluster. It's quick and easy.
For us, we used to earn our money with installing and updating, etc., however, the customer's doing it all by himself now, even if he gets a new server or cluster, it's one each click.
Since we do not use the VxRail internally and we are just sending it to our customers, we have a technical team of about 10 people that are working in the service. Within this, there are three people who are working with VxRail.
How are customer service and technical support?
How useful technical support really is in terms of solving the issue at hand depends on who you get. It's not only at Dell EMC. It's at Fujitsu, it's at HP, at Lenovo. It depends on which person you get on the other line of the phone. Sometimes it's great and there's no problem. Within a few minutes, the problem is solved. Sometimes you have to wait for the second or the third person that you get to be able to know what the problem is and be able to help you solve it.
What other advice do I have?
I'd recommend the solution.
The big advantage of the VxRail is the one-click update. If you are using, let's say HP or Fujitsu, and use the standard VSAM cluster, then you have to update the virtual center, you have to update the host, you have to update the VSAM, you have to update drivers, etc.
You also have to consider the HCL, whether the driver fits to that new VM version. For example, let's say from the customer side when they are working with the solution, there's no big difference whether the user is working with VxRail or the VSAM cluster. However, when you look at it from a maintenance and updating perspective, the VxRail really offers a superior system.
I'd rate the solution eight out of ten. The product is almost perfect. It really does fit the needs of our customers.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Software Specialist at Civilpoint Oy
A good performing tool that is also scalable
Pros and Cons
- "The tool's price is competitive and it is easy to use."
- "The tool needs to improve its price."
What is our primary use case?
We have our internal servers allocated to the solution.
What is most valuable?
The tool's price is competitive and it is easy to use.
What needs improvement?
The tool needs to improve its price.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the scalability of the solution?
The tool is scalable and I would rate it a nine out of ten.
Which solution did I use previously and why did I switch?
We used VMware before. We switched to the solution because we needed a system with more performance and scalability.
How was the initial setup?
I would rate the tool's setup an eight out of ten. The tool's deployment got completed in a few hours.
What other advice do I have?
I would rate the solution an eight out of ten. The tool fulfills our needs.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SE Infrastructure at a tech services company with 11-50 employees
Data infrastructure solution that offers high performance at a reasonable price
Pros and Cons
- "VxRail has improved our organization by providing our admin team with an easy-to-use interface."
- "We have seen a return on the investment due to how easy this solution is to use and the time it frees up for our staff."
- "The upgrade packages require a lot of bandwidth. This could be reduced for an improved experience."
What is our primary use case?
Our customers who have the old infrastructure and are looking for high-performance and modern infrastructure, use VxRail.
How has it helped my organization?
VxRail has improved our organization by providing our admin team with an easy-to-use interface.
What needs improvement?
The upgrade packages require a lot of bandwidth. This could be reduced for an improved experience.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and support?
The technical support for this solution is great. I would rate it a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used a different open-source product but it was not easy to manage which is why we switched.
How was the initial setup?
The initial setup is straightforward. The time it takes to set up depends on the size of the cluster. For a mid-size cluster of 12 nodes, it usually takes one to two days.
What was our ROI?
We have seen a return on the investment due to how easy this solution is to use and the time it frees up for our staff.
What's my experience with pricing, setup cost, and licensing?
Its pricing is reasonable compared to other products.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
AVP-Datacenter Practice at a computer software company with 201-500 employees
Good support, reliable, but domain data protection needed
Pros and Cons
- "The stability of VxRail is good, we have not had any issues."
- "VxRail could improve by having domain protection."
- "VxRail's scalability is a bit of a challenge."
What is our primary use case?
We typically deploy this VxRail on-premise. However, we do have some cloud customers.
What needs improvement?
VxRail could improve by having domain data protection.
For how long have I used the solution?
I have been using VxRail for approximately five years.
What do I think about the stability of the solution?
The stability of VxRail is good, we have not had any issues.
What do I think about the scalability of the solution?
VxRail's scalability is a bit of a challenge.
How are customer service and support?
The technical support of VxRail is good.
How was the initial setup?
The initial setup is straightforward.
If you are deploying VxRail from the external vCenter, then it is fine. However, if you're using the version of vCenter which has been supplied through the VxRail, then there are some challenges.
What other advice do I have?
My advice to others is to update the VxRail because they release patches and updates frequently.
I rate VxRail a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Senior Systems Engineer at NTT DATA
Quick implementation, highly scalable, but slow upgrading
Pros and Cons
- "The implementation was quick, we used a checklist and it took approximately one hour."
- "I have found VxRail software can scale very well."
- "We used an integrator team for the implementation of the solution. The one person who takes care of the maintenance of VxRail, such as upgrading the software. The upgrading takes too long. We have many nodes which takes a long time, they need to improve the speed of the upgrades"
What is our primary use case?
We are using VxRail for our internal applications and databases.
For how long have I used the solution?
I have been using VxRail for approximately three years.
What do I think about the scalability of the solution?
I have found VxRail software can scale very well.
We have approximately 100 users using this solution. We are planning to increase our usage.
How was the initial setup?
The implementation was quick, we used a checklist and it took approximately one hour.
What about the implementation team?
We used an integrator team for the implementation of the solution. The one person who takes care of the maintenance of VxRail, such as upgrading the software. The upgrading takes too long. We have many nodes which takes a long time, they need to improve the speed of the upgrades
What's my experience with pricing, setup cost, and licensing?
We pay for annual support from VxRail.
What other advice do I have?
I would recommend this solution to others.
I rate VxRail a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a media company with 5,001-10,000 employees
Useful and stable solution used to support the hardware across our organization
Pros and Cons
- "This is a good solution if you want to deploy an ACI Environment but don't have all the necessary resources."
- "This is a stable solution; we have migrated our old systems on the new ACI station and have experienced no issues."
- "It could be improved by having more information on the integration portion of ACI."
- "VxRail is an expensive solution."
What is our primary use case?
We use this solution to ensure our hardware is supported.
What is most valuable?
This is a good solution if you want to deploy an ACI Environment but don't have all the necessary resources.
What needs improvement?
VxRail is an expensive solution. It could be improved by having more information on the integration portion of ACI.
What do I think about the stability of the solution?
This is a stable solution. We have migrated our old systems on the new ACI station and have experienced no issues.
What do I think about the scalability of the solution?
This is a scalable solution but this comes at a cost.
How was the initial setup?
The initial setup was quick and involved medium complexity. It requires help from the vendor to scale.
We received technical support from Dell as part of the deployment implementation plan and contract.
What's my experience with pricing, setup cost, and licensing?
I would recommend adjusting pricing of this solution to suit your infrastructure.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Engineer at IBS Platformix
Comfortable for VMware users
Pros and Cons
- "You don't need to think about compatibility of components."
- "VxRail is a comfortable solution for VMware users."
- "The fact that is based on vSAN is the main issue of this solution."
What is most valuable?
VxRail is a comfortable solution for VMware users. You have one pane of glass from vCenter. They have a convenient update, it's just one click like Nutanix.
VxRail comes with vSAN making it an easy solution. You don't need to think about the compatibility of components.
What needs improvement?
The fact that is based on vSAN is the main issue of this solution.
For how long have I used the solution?
I have been working with VxRail for one year.
What do I think about the stability of the solution?
VxRail is not perfect, there are bugs in the plugins.
What do I think about the scalability of the solution?
VxRail has no concerns with scalability.
How are customer service and support?
VxRail support is okay, it is not better than Nutanix.
How was the initial setup?
The initial setup of VxRail is more complicated than Nutanix. If you have prepared the network for implementation you will not have any problems. You need to organize and prepare the network well.
What other advice do I have?
For someone that does not want to think too much about the compatibility of components and VMware, VxRail is better than pure vSAN.
Make sure you have a good network specialist, specifically in VMware, on your team.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Centre Systems Engineer at Dube TradePort
A solution for production workloads for the company workflows
Pros and Cons
- "Enterprise is a complete solution that includes performance, backups and disaster recovery."
- "VxRail should try to improve the pricing."
What is our primary use case?
We are a customer of VxRail with 200 users. We use the solution for production workloads for the company workflow.
What is most valuable?
We have Dell enterprise licensing and use all the features. VxRail is a complete solution that includes performance, backups, and disaster recover.
What needs improvement?
VxRail should try to improve the pricing.
For how long have I used the solution?
We have been using VxRail for 12 months.
What do I think about the stability of the solution?
Stability is good.
What do I think about the scalability of the solution?
VxRail is vSAN, so we only need to buy a node when we need to scale, which is not a problem.
How are customer service and support?
Technical support is good.
How was the initial setup?
The initial setup is straightforward. Installation took approximately 2 days, but migration from the old UCS to the new infrastructure took time.
What about the implementation team?
We have ten people on our in-house technical team including networking, security, and data center engineers who do storage and servers.
What was our ROI?
VxRail is doing the job we require, we are not making money from it.
What's my experience with pricing, setup cost, and licensing?
VxRail is an expensive solution as we have the enterprise license that is billed annually. It has everything we need but it would be nice if they could do something about the pricing.
What other advice do I have?
If you have done the research about VxRail and know what you are looking for then I recommend using it.
I rate this solution a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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