VxRail Reviews

In medium-sized installations, many of our customers require a reasonably-priced solution to replace legacy computer storage. Those are the customers who we are suggesting using the  VxRail solution to. If the customer is building a data center using VMware, we are recommending VxRail because of the VMware compatibility.  

Medium set-ups can be used in a large enterprise but only when they need this solution as a smaller part of their environment. It works well for small setups or medium setups, or for new application setups.  

Most of the products of this type have features that are almost the same. We are using VxRail especially because we would like to have products that are compatible with VMware and Dell to support our prospective client base.  

The configuration of HCI (Hyper-Convergence Infrastructure) solutions is very easy compared to the legacy solutions. Legacy systems run the computer and the storage separately and use switches to get the connectivity. That is much more complicated. It is completely the opposite when using generic HCI technology. The implementation is very simple and so is the operation.  

The only thing about the HCI solution is that troubleshooting is a little bit difficult because it is still a new technology. Other than this it is simpler than the traditional technology. HCI is nice and it makes sense. I think there is a need to improve the solution because it is difficult to troubleshoot. But compared to legacy solutions, you are troubleshooting one that is a little bit difficult instead of troubleshooting two different products that might each be a little easier. In the end, the difference as far as troubleshooting is not much but the advantages are still there on the HCI side and technology upgrade.  

The other thing I would like to see improved is not really a feature. It is about scalability. It would be good to increase the limit of the number of nodes within the clusters.  

I had experience before 2018, but I have been using it for this past year.  

Even compared to Cisco, I think VxRail is a very stable solution. It is in the same class as Cisco.  

VxRail is easy to scale, but the number of nodes is limited. This is not the same with other solutions like Nutanix. VxRail has a limit for a certain number of nodes within the cluster and if you need more than that then you have to create another cluster. It is an issue but at the same time, it is not an issue. It is kind of just a configuration difference.  

I do not have any direct contact with technical support because I am not doing the product delivery. If the technicians have some issues, they have to make the contact. I have not heard anything bad or good about the support. That suggests it is good.  

The initial setup was simple. The amount of time it takes depends on the number of nodes you have.  

It does require some maintenance over time. For maintenance, you have to request that through your supplier or even through the implementation team. It will be totally different depending on the kind of activity and the issue, but it should not be disruptive for the most part. The only exception is in critical applications. These may be critical but it is simple to restore the network connectivity or storage availability.  

My advice about cost and setup is that it is just as cheap to have the HCI solution as to stay with legacy solutions. If you convert the value of HCI versus the traditional, legacy solution you gain more than you spend. It comes out to an even trade as far as budget.  

Compared to other HCI products, VxRail has advantages in stability and support from the vendors. If you bought Cisco, for example, you have to open an account with Cisco for the hardware and open an account with VMware for the software separately. With VxRail this is not what happens. You opened the account with them and they will manage all the communication and the services. That ends up being more stable. Getting your support from one company is better than having to get support from different companies when dealing with an issue shared between products and trying to sort that out.  

I recommend VxRail as a solution especially for those using legacy services. We often recommend VxRail over other competitors. The only exception really is if the customer does not want Dell computing resources. For example, the client may have another vendor they tend to use. So if everything they have is HP they may like to have an HP solution. If they are using Cisco, they may want a Cisco solution. Those are the only times that we will not go with suggesting VXRail.  

On a scale from one to ten where one is the worst and ten is the best, I would rate the VXRail solution as an eight-out-of-ten.  

The solution is primarily used as a general data center and VDI. 

I consult multiple organizations across many industries.  VxRAIL is a platform  I lead with. It reduces IT admin time and complexity around managing a hyper-converged environment. 

The solution is perfect for the lifecycle management of hardware.

The solution allows automated updates to hosts os and hardware, and in some cases switch hardware patches as well.

The licensing costs are too expensive for smaller deployments. They should work on their pricing model at the low end. many of the customer's at the smaller end of the scale would benefit the most from the automation but it often times becomes cost prohibitive.

The solution needs a little more flexibility in the hardware that is supported by VxRAIL. Right now, they're very restrictive of the hardware supported. 

I've been dealing with the solution for two or three years.

The stability of the solution is rock solid. Organizations consider it completely reliable. There aren't bugs or glitches. It doesn't crash. It's great.

The scalability of the solution is very impressive, actually. You can scale a very large environment with ease. It's not trouble at all.

On the converse of that, it doesn't work so well for very small environments. This is mostly for if you've got, for example, four hosts already. It's not for small environments. You need to really have 100 to 200 VMs to really take advantage of it.

As a reseller, I'll typically check in with clients after a few months to see how things are going and to see if they need a new node or anything of that nature.  Typically, they are looking to scale a bit more.

The technical support is phenomenal. I'd give it five stars. They are very responsive and knowledgeable. We're satisfied with the level of service they provide.

I have been selling virtualization platforms for around 10 years.  Hyper Converged Infrastructure is perfect for general data center work loads and for VDI.  

For myself, it's fairly straightforward and no longer very complex. However, I've done more than a dozen of them so far. If you don't know what you're doing, it can be pretty complex. You really do need some expertise with the solution to manage everything.

In terms of deployment, it chiefly takes about two days of planning and about two days of implementation.

In terms of maintenance, what makes it so nice is that it automates management and patching of all of an organization's virtual hosts and even their switches if the switches are supported. Therefore, it reduces admin.

We handle the implementation for our clients.

Users do find that licensing is quite pricey.

The costs vary from customer to customer.

A typical node that I would sell to a customer has a list price be between $50,000 and $80,000 per node. Organizations typically start with four nodes. That's the hardware, software, VMware licensing, everything. 

Customers typically pay about half of that for VSAN REady nodes - approximately $25,000 to $50,000 a node. On average, it costs about $200,000 to get your foot in the door. That can be quite expensive for any organization that isn't a large enterprise.

I have trained and worked with all of the major HCI options out there.

VSAN (VxRail is built on top of this)

Nutanix ( a very solid alternative)

Simplivity ( not to the level of VSAN or Nutanix)

Microsoft Storage Spaces Direct ( good idea, not quite ready for production)

We're a partner with Dell VMware. VxRail is a part of Dell.

I largely just sell and set up the solutions; I don't use the solution regularly myself.

It's an amazing product overall.

This solution definitely requires an organization to plan everything out correctly. You need to map out your networking, understand what your resource utilization is going to be, make sure you get the right amount of RAM and storage on the host, and then also understand the impact to your licensing costs for Microsoft.

I'd rate the solution nine out of ten. I would give it perfect marks if it wasn't so expensive.

We primarily deploy the solution to medium-sized businesses from different markets, from automotive to sales to medical, etc.

The installation was really easy to perform. 

The most valuable aspect on VxRail is the one-click update where they are doing the updates all at once for the drivers, buyers, ID reg, and for the VMS. In one click it's running. It's great.

The performance is very good.

The update process is very convenient.

The price should come down a little bit. It has become better than it was at the beginning. There was a really big price difference between a hyper-converged infrastructure and the classic servers and storage. The gap is lessening, however, it's still there.

I first saw VxRail in 2016 when I was at EMC World in Las Vegas. I found it was a very, very interesting solution then, however, we didn't make our first installation until 2018.

The scalability is great. You can scale within the system easily. You just put in more disks and more memory. Even if you stop with one CPU, you can add a second one or you can go and just add another when customers come and say, "Okay we need more." We just buy another node and put it in. Within, let's say, 20 minutes, the node is within the cluster. It's quick and easy.

For us, we used to earn our money with installing and updating, etc., however, the customer's doing it all by himself now, even if he gets a new server or cluster, it's one each click.

Since we do not use the VxRail internally and we are just sending it to our customers, we have a technical team of about 10 people that are working in the service. Within this, there are three people who are working with VxRail.

How useful technical support really is in terms of solving the issue at hand depends on who you get. It's not only at Dell EMC. It's at Fujitsu, it's at HP, at Lenovo. It depends on which person you get on the other line of the phone. Sometimes it's great and there's no problem. Within a few minutes, the problem is solved. Sometimes you have to wait for the second or the third person that you get to be able to know what the problem is and be able to help you solve it.

I'd recommend the solution.

The big advantage of the VxRail is the one-click update. If you are using, let's say HP or Fujitsu, and use the standard VSAM cluster, then you have to update the virtual center, you have to update the host, you have to update the VSAM, you have to update drivers, etc. 

You also have to consider the HCL, whether the driver fits to that new VM version. For example, let's say from the customer side when they are working with the solution, there's no big difference whether the user is working with VxRail or the VSAM cluster. However, when you look at it from a maintenance and updating perspective, the VxRail really offers a superior system.

I'd rate the solution eight out of ten. The product is almost perfect. It really does fit the needs of our customers.

We use this solution to ensure our hardware is supported. 

This is a good solution if you want to deploy an ACI Environment but don't have all the necessary resources.

VxRail is an expensive solution. It could be improved by having more information on the integration portion of ACI. 

This is a stable solution. We have migrated our old systems on the new ACI station and have experienced no issues. 

This is a scalable solution but this comes at a cost. 

The initial setup was quick and involved medium complexity. It requires help from the vendor to scale. 

We received technical support from Dell as part of the deployment implementation plan and contract.

I would recommend adjusting pricing of this solution to suit your infrastructure.

I would rate this solution an eight out of ten. 

VxRail is a comfortable solution for VMware users. You have one pane of glass from vCenter. They have a convenient update, it's just one click like Nutanix.

VxRail comes with vSAN making it an easy solution. You don't need to think about the compatibility of components.

The fact that is based on vSAN is the main issue of this solution.

I have been working with VxRail for one year.

VxRail is not perfect, there are bugs in the plugins.

VxRail has no concerns with scalability.

VxRail support is okay, it is not better than Nutanix.

The initial setup of VxRail is more complicated than Nutanix. If you have prepared the network for implementation you will not have any problems. You need to organize and prepare the network well.

For someone that does not want to think too much about the compatibility of components and VMware, VxRail is better than pure vSAN.

Make sure you have a good network specialist, specifically in VMware, on your team.

We're integrators, and we have clients in various industries, including banking and energy. In general, VxRail is used to virtualize our customers' platforms. For example, some use it for Active Directory or their email solution for Microsoft Exchange. In addition to VxRail, we work with a storage array solution from Dell EMC with other servers. We use IBM Power System for our backup solution. 

For me, VxRail's most valuable feature is its life-cycle management.

I would like to see VxRail add duplication features to its hybrid solution. 

VxRail is highly stable.

VxRail is scalable. If you want to add more computer storage, you only need to add a remote.

Dell EMC support is very responsive and helpful.

It's quick and easy to initialize the cluster in VxRail. You can have your cluster up and ready in a few minutes. To deploy and maintain VxRail, we need one person for the solution and another for networking. 

Return on Investment is something you can see on the customer side, but this is a new solution that we deployed this year, so we would need to wait three years to calculate the return.

I rate VxRail nine out of 10. It's a good solution that's easy to manage. It's simple to upgrade and patch, so you don't have to check every component to see if it's compatible. 

We mostly provide VxRail for companies that need to integrate different solutions. It's an embedded solution with storage, computing, and networking parts. Most customers use it because for integration. Our clients are mostly government agencies, educational companies, and enterprise labor.

Depending on your architecture type, it's simple to manage and implement VxRail compared to other solutions. That's why most of our customers use it. 

The most valuable aspect of VxRail is its management capability, especially during deployment. It has so many built-in features. 

Sometimes during implementation, you can some scripting errors. And there are some issues when we update the version. There are some issues like the version will not get updated or stable at some time. Dell needs to resolve these problems, we don't waste time fixing them. 

We've been actively implementing VxRail solutions for different projects at various companies for two years, and we've worked with several series of VxRail solutions.

VxRail is very stable, and you can upgrade it as needed. It will prompt you to update if there are any updates available.  

VxRail is scalable. You can add up to 64 nodes in a single cluster. Anytime you need to scale up or scale out, you can add hard disks on the node or you can add the node itself to the cluster. The scale depends on the customer's requirements. They put out a bid proposal and based on that, we propose the solution they need. It's VxRail most of the time. We first visit their site and look at the solutions in their existing environment. Then based on that, we provide the best solution, which is usually VxRail.

Dell support is proactive. I'm happy with their support. They're active and supportive.

In addition to this hyperconverged solution, we have implemented CI Converged solutions, which is a Dell EMC product. However, we recommend the HCI solution for most companies.

Deployment is simple because everything is already built into the finished product. Implementation will not take as long as other products. The management is also straightforward. It has its own support that integrates directly through the network with the vendor. The vendors can automatically log into the system and support the customer. This and other features make VxRail more accessible to our customers.

I've deployed it so many times, including the mounting, nodes, cabling, visualizing, and configuring everything until it gets into production. The full deployment takes a day at most. The maintenance can either be physical or software maintenance. If there are any issues with the physical part, we do the RME process to get the hardware directly from the vendor. If there is a software issue, it's usually an issue we've seen before, so we can troubleshoot it ourselves. If there are any issues we can't resolve, we create a support ticket for the vendors to log into the system and do the maintenance directly.

I rate VxRail eight out of 10. It's a good solution compared to the three-tier architecture, especially for companies that need educational sector services for VDI solutions. It's better to base this on Dell EMC. In the computer, this three-tier architecture is like a docking sensor in your box solutions to use, implement, and manage. 

Here in Mauritius, most companies prefer on-premise deployments. We use VxRail for civil aviation services.

The solution could improve by having more storage performance because in some other solutions you can have a file system that can be mounted at several places at one time.

I have been using VxRail for approximately 10 years.

VxRail is stable and we have had no issues.

The scalability of VxRail is very good.

We have four customers using this solution.

We have previously used Nutanix and SimpliVity. The support was not very good. VxRail could be viewed as lower grade and not a top seller compared to others, but if you have an issue with anything, such as the control or engines and it needs replacing, VxRail is better.

Additionally, I have used PowerScale and Isilon.

The process of the installation is straightforward. The initial implementation took use three to four months. The technician allocated to it did not have much networking experience. Once he mastered networking everything went well. You have to be good at networking to be able to have everything completed in a timely manner.

We do the implementation, maintenance, and support of VxRail with one technician.

The VMware licenses are included and we do not have to worry about the license, everything is integrated.

I would recommend this solution to others if the use case fits. Other solutions, such as PowerScale might be better in a particular use case.

I rate VxRail a ten out of ten.