The primary use case is that it is used as a tools pod where we can easily deploy our tools for any particular client on-premise. These tools include server management tools, storage management tools, network management tools (like SolarWinds), and other types of products (like Nagios), so we can put them in one place. We also work with Red Hat Satellite, WSUS, and all the particular tools that our teams need to manage to operate environments for clients.
Enterprise Architect at Unisys
All the different layers of architecture have worked quite well: network, storage, and compute
Pros and Cons
- "It is truly a hyper-converged infrastructure, so everything is there together."
- "I would like better integration with VCF from VMware, which is the Cloud Foundation tool set, so we can easily provision servers very quickly."
What is our primary use case?
How has it helped my organization?
Because of the quicker deployment, we don't have to ask each team, what do you need? Then finding a VMware farm to put an instance of this on is much faster now. We know that we need this many and can easily just put it in one place and on one device. That's why it's a quicker deployment, because we are able to put it up very quickly for clients.
What is most valuable?
It is truly a hyper-converged infrastructure, so everything is there together. We normally go with either a two node or three node infrastructure, which is nice and small.
Everything is there: The storage, the network, and it is all in one package, so it's easily deployable in a very quick fashion.
What needs improvement?
I would like better integration with VCF from VMware, which is the Cloud Foundation tool set, so we can easily provision servers very quickly.
Dell EMC could put in their own monitoring tool set for this environment, or if they wanted to, they could use it to expand into other environments.
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VxRail
November 2024
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What do I think about the stability of the solution?
No problems with it at all. All the different layers of architecture have worked quite well: network, storage, and compute. Everything has worked quite fine.
What do I think about the scalability of the solution?
We haven't really gone beyond what we started off with: three nodes. However, we're looking at other clients where we will be doing upwards of four to 15 nodes.
How are customer service and support?
I have never used the technical support.
What was our ROI?
It can easily be put on one rack. You only need a very small area of the rack, so it's definitely much cheaper to run from a power standpoint.
You can easily deploy it very quickly. So, it's cheap to manage.
It's cheap to be sitting on an on-premise data center.
Which other solutions did I evaluate?
Nobody else was on our shortlist, because Dell EMC is our strategic partner. We were expecting them to bring us something that would work very quickly and easily, but also be at a reasonable price point, and they did.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Director at a media company with 5,001-10,000 employees
Useful and stable solution used to support the hardware across our organization
Pros and Cons
- "This is a good solution if you want to deploy an ACI Environment but don't have all the necessary resources."
- "It could be improved by having more information on the integration portion of ACI."
What is our primary use case?
We use this solution to ensure our hardware is supported.
What is most valuable?
This is a good solution if you want to deploy an ACI Environment but don't have all the necessary resources.
What needs improvement?
VxRail is an expensive solution. It could be improved by having more information on the integration portion of ACI.
What do I think about the stability of the solution?
This is a stable solution. We have migrated our old systems on the new ACI station and have experienced no issues.
What do I think about the scalability of the solution?
This is a scalable solution but this comes at a cost.
How was the initial setup?
The initial setup was quick and involved medium complexity. It requires help from the vendor to scale.
We received technical support from Dell as part of the deployment implementation plan and contract.
What's my experience with pricing, setup cost, and licensing?
I would recommend adjusting pricing of this solution to suit your infrastructure.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VxRail
November 2024
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Sales Manager at a tech services company with 201-500 employees
Easily scalable thanks to HCI infrastructure; first layer of tech support has room for improvement
Pros and Cons
- "The most valuable feature for me in this latest release has been the ability to add a compute or storage node. In the previous release, if I wanted to add only the compute mode, I need to buy a full node, including both compute and storage. That is no longer the case; I can upgrade whatever I want one based on my demand."
- "Some of the features of the hyperconverged infrastructure could be integrated with external storage. Right now, for example, if I have surveillance going, I need to purchase very cheap storage. So, an integration between the hyperconverged infrastructure and external storage would be good."
What is our primary use case?
We are using the VxRail hyperconverged infrastructure to host some of our applications' virtual machines. We have customized this virtual machine and our applications serve different departments within the company.
What is most valuable?
The most valuable feature for me in this latest release has been the ability to add a compute or storage node. In the previous release, if I wanted to add only the compute mode, I need to buy a full node, including both compute and storage. That is no longer the case. I can upgrade whatever I want one based on my demand.
What needs improvement?
It would be great to have a mechanism that identifies whether or not the configuration has been done well. Right now, we are doing that manually. A compliance check would be a helpful feature.
Some of the features of the hyperconverged infrastructure could be integrated with external storage. Right now, for example, if I have surveillance going, I need to purchase very cheap storage. So, an integration between the hyperconverged infrastructure and external storage would be good.
For how long have I used the solution?
I have been using VxRail for almost three years now.
What do I think about the stability of the solution?
The stability and performance of VxRail are excellent.
What do I think about the scalability of the solution?
VxRail is very scalable. This is one of the advantages of hyperconverged infrastructure: Whenever you need to scale, all you have to do is add a node. We use this product on a daily basis.
How are customer service and support?
The first layer of technical support is not well equipped to help you identify the root cause of issues. However, the second level is.
There is room for improvement with the first level of technical support.
How was the initial setup?
The initial setup was not complex, it was very straightforward. Deployment took us three to four days.
The maintenance we do on it now is mostly preventative.
We have two people working on VxRail.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable considering the value of this product.
There are no additional licensing and support costs.
What other advice do I have?
I would recommend this product to other users.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
ICT Business Solution Architect at Cloud Technology
A hyper-converged infrastructure that is easy to install
Pros and Cons
- "Cost-effective and easy to install."
- "Lacks integration of licenses so that it's an expensive solution."
What is our primary use case?
We are system integrators and IT providers.
What is most valuable?
The solution is cost-effective and easy to instal, it's just a plug and play. It also contains a ready VMware solution that I use to manage virtual machines. Finally, it is a hyper-converged infrastructure, so it's not a regular server.
What needs improvement?
A beneficial improvement they could make would be the integration of all the dealings with VMware to provide a license with VxRail so the customer can purchase it without the need to pay for an additional license for the VMware. If the license for VMware were to come together with the hardware at no additional cost, that would be great. Nutanix offers this package.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
The solution is very reliable.
What do I think about the scalability of the solution?
The solution is flexible, scalable and easily integrated. We can add to it at any time and it'll give extra performance and extra CPU.
How are customer service and support?
Our engineers deal with any support issues we may have.
How was the initial setup?
The initial setup is straightforward and can take up to four days. Deployment requires a technician and an assistant engineer to plan everything and get it ready to host the services. Maintenance is required but we receive documentation regarding updates and framework feature updates. We have five system administrators working on this product.
What's my experience with pricing, setup cost, and licensing?
Dell VxRail is flexible and reliable and scalable. It's easy to restore without the higher cost. We're not comfortable with the cost of VxRail and neither are our clients. As a result, we sometimes have to go to other brands because the price of VxRail is not competitive. Not that comfortable with some projects so the recommendation is Dell can do the same price as the normal server. I know it's marketing plan, especially for Middle East. It'll be much better and we will buy all the required servers from VxRail not, as you know, you'll go to all hyper-converged infrastructure.
Which other solutions did I evaluate?
We also offer Nutanix to our clients. What Nutanix offers is not available in Dell or HPE. Nutanix has its own management system similar to VMware and is also easy to configure. Through the system, the system administrator can manage and ensure all the virtual machines or virtual appliances that will host the services. If they could change the licensing structure so there is no additional license required, it would be a great feature that would strengthen Dell against their competitors.
What other advice do I have?
I always recommend VxRail because of their scalability and flexibility, but sometimes the cost creates a barrier with the client. All of our clients who have chosen VxRail are happy with it, it's just the cost that's an issue.
I rate the solution nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
System Engineer at a tech services company with 201-500 employees
Offers a great environment where all keyholes can be managed without a problem
Pros and Cons
- "t's a very good solution with multiple options with VxRail series like based on customer requirements whether they're focused on compute, storage, scalability and high performance, etc. Whether a customer you are going to start your IT Infrastructure footprint with a limited budget, you have freedom of choice and non-disruptive expansion in the future, whether in the main data center or branches. Any idea coming in system admins mind to run this setup continuously and keep service 100% 24/7 is possible in this product line. Hyper-converged appliances allow a datacenter in a box approach, with G, E P, Vand P series."
- "VxRail is a closed system with an out-of-the -box solution approach, it has basic 3 layers, Hardware, Network, Storage, Software, (Virtualizing) Applications. Release notes and improvement tips, patches from the back office, the business units, should be frequent and up to the patches which are coming from different vendors as far as the operating system application and also the technology itself is concerned."
What is our primary use case?
We implement VxRail E560F for our customers who are based in the Middle East. We are
Dell partners and I'm a system engineer. The customer has scalability requirements and
wants an easily adoptable solution for their data center which can be integrated into their HO IT Infrastructure and can be managed remotely, with the least amount of OpEx at the branch office.
What is most valuable?
The most important thing for our customers is the CapEx and OpEx. As a single point of
administration hyper-converged infrastructure, all the solution components, Servers,
vSAN (Storage), Virtualization, backup management, future expansion, and upgrades
can be managed very easily, and the solution is out-of-the-box. Dell EMC provides comminuted support for the upgrades and patch management for hardware, whether it
is related to firmware, operating system, hypervisor layer as well as the applications
also, VMware. It's a very good solution with multiple options with VxRail series like
based on customer requirements whether they're focused on compute, storage, scalability and high performance, etc. Whether a customer you are going to start your IT Infrastructure
footprint with a limited budget, you have freedom of choice and non-disruptive expansion
in the future, whether in the main data center or branches. Any idea coming in system admins mind to run this setup continuously and keep service 100% 24/7 is possible in this
product line. Hyper-converged appliances allow a datacenter in a box approach, with G, E P, Vand P series.
What needs improvement?
VxRail is a closed system with an out-of-the -box solution approach, it has basic 3 layers,
Hardware, Network, Storage, Software, (Virtualizing) Applications. Release notes and
improvement tips, patches from the back office, the business units, should be frequent
and up to the patches which are coming from different vendors as far as the operating
system application and also the technology itself is concerned. It's sometimes difficult if
you have to decommission and add a new node, especially when you go for the
qualification of the new node through the python script, there are multiple checks which
are always on, and sometimes they are already covered and the script is focused on
those. It is mandatory to resolve this issue and call the technical support back office team to suppress the checks and do the expansion or the break-off for a new node.
This is my main concern because sometimes we are not able to get to the right
engineer especially when you are in a different time zone. I generally catch them at the
end of a shift and a new engineer takes a handover from the previous, then you have to explain everything a second time and the new engineer would resolve the issue with a different approach. Or sometimes he is dependent on Engineering team advice. There are
multiple things to be considered and we are dependent mostly on the vendor.
What's my experience with pricing, setup cost, and licensing?
The licensing aspect is the most painful for some of our customers. Customers go for a
VMware license that's standard and then they find they have to go with the enterprise
solution and adjust the license. If you have a limited budget, that's difficult.
What other advice do I have?
I rate this solution an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Unit Manager & Solutions Architect at a tech services company with 1,001-5,000 employees
Offers the ability to consolidate the compute and storage into the same hardware
Pros and Cons
- "The most valuable feature in the VxRail solution is the software that binds the management portal and its ease of use of managing the environment. The guys don't have to worry about getting multiple solutions specialist. You can have one person looking at and managing the whole environment."
- "From a hardware and software perspective, there could be an improvement in the sales cycle, as there is a lot of hoops to go through to get pricing on a solution."
What is our primary use case?
The primary use case for this solution is that we usually propose this to consolidate the compute and storage into the same hardware, basically moving away from traditional infrastructure to a more elastic cloud-based infrastructure.
What is most valuable?
The most valuable feature in the VxRail solution is the software that binds the management portal and its ease of use of managing the environment. The guys don't have to worry about getting a multiple solutions specialist. You can have one person looking at and managing the whole environment.
What needs improvement?
From a hardware and software perspective, there could be an improvement in the sales cycle, as there are a lot of hoops to go through to get pricing on a solution.
What do I think about the stability of the solution?
It's very stable. The guys are always at the forefront of updating and trying to improve the performance and the efficiency of the solution especially when it comes to the data management side of it.
What do I think about the scalability of the solution?
The scalability is excellent.
The scalability is built into the whole design of the solution and you don't have to worry about replacing the whole entire environment. You can scale up or scale down depending on what your requirements are for that time in your business.
How are customer service and technical support?
The experience with Dell services and support has always been good as it is one of the best value adds when providing Dell solutions.
How was the initial setup?
The initial setup of VxRail is straightforward, especially if you know what you are doing. It is quite simple because the solution is pretty intuitive in the way that Dell has set it up, as most of the planning is done upfront before deployment starts.
What about the implementation team?
We support solution providers as we are part of the distribution track.
We are consultants to solution providers and set up talks with the end user customers to get the product into the field.
What was our ROI?
We don't see ROI directly but we can gauge it from when we are talking to our customers. They do realize an ROI and specifically on the operations side of things. They don't have to employ or outsource that many specialists in their support teams, as it's easier to manage than traditional solutions.
What's my experience with pricing, setup cost, and licensing?
Most of the licensing cost is built into the solution since it's an appliance. You don't have to worry about additional licensing or support add-ons.
Which other solutions did I evaluate?
With VxRail, the vendor choice is always Dell. The main reason being is because of the comprehensive hardware and software support as well as the deployment features. When proposing a solution, we need to look at the full package available by a single vendor rather than going with multiple different vendors to get a similar solution.
What other advice do I have?
For anyone interested in deploying VxRail, I'd say the first step would be to make sure to engage the Dell solutions engineer to ensure that the solution is scoped correctly. Doing this off the bat will always help when you are looking at the right solution at the right time rather than having to plan for future growth up front.
On a scale from one to ten, one being the worst and ten being the best, I'd rate this product a nine because of the simplicity of deploying it as well as the ease of management of VxRail being implemented.
Customers can get many benefits with utilizing VxRail and all the innovations that are coming up. Specifically being able to move VxRail workloads into the various public cloud solutions. The simplest way to modernize and extend your VMware environment.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a distributor of Dell technologies products.
Director of Maritime Geoinformation at ARMADA DEL ECUADOR
Elastic and scalable solution
Pros and Cons
- "VxRail has improved out organization because we are trying to be a little more proactive and elastic. We are trying to change our conventional approach to development."
- "Deployment was not initially straightforward for us. We had an incompatibility issue that was very difficult for Dell Professional Service to solve."
What is our primary use case?
Our primary use case for VxRail right is deploying management systems. We are trying to consolidate some infrastructure.
How has it helped my organization?
VxRail has improved out organization because we are trying to be a little more proactive and elastic. We are trying to change our conventional approach to development. So this kind of solution is very suitable for data and that approach.
What needs improvement?
It could be very interesting to integrate VxRail with vSAN Ready Nodes, which we also use. Both solutions were built by Dell. vSAN Ready Nodes is another family of products, but with the same building blocks as VxRail, I think. VxRail easier to manage and deploy, but it is a little more expensive, and vSAN Ready Nodes would work better for some of our clients' use cases.
It would be good to have both of these solutions on the same dashboard. We don't want to have two management domain. It would be great for us to have these two Dell solutions integrated.
Dell could do more to help customers understand the real value proposition of this solution, especially related to deployment and scaling. A lot can be done with this solution. For example, it can be used for coverage bonds for virtual machines or as a solution for disaster recovery. This is important for customers with critical infrastructures.
In-person training and online training tools could be great, as well. Including training in the bundle with the equipment would be beneficial for us.
For how long have I used the solution?
We have been using VxRail for two years.
How are customer service and technical support?
Ecuador is a small market, so we do not have much access to local tech support. There are a lot of local commercial channels and partners, but not so much technical support. I think we only have two or three channels.
Which solution did I use previously and why did I switch?
Before switching to VxRail, we had a very common solution that utilized Blade servers. We switched because we wanted something more elastic and scalable.
How was the initial setup?
Deployment was not initially straightforward for us. We had an incompatibility issue that was very difficult for Dell Professional Service to solve. We had people from different countries trying to solve it. We were deploying the regional product but something with the version was inconsistent. It was a special case, but was very difficult to identify and to solve. It took us about two days.
Once we solved that issue, deployment was very easy. It took maybe an hour and was really easy.
What's my experience with pricing, setup cost, and licensing?
The impression we got from the technical papers was that it would be very easy and quick to deploy this solution, but it was not. However, after we dealt with those issues, the solution was very solid, very easy. It wasn't easy to configure, but right now it's very stable. We are happy with that.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at Net Place
A very good and fast platform with good throughput and scalability
Pros and Cons
- "My customers use it for VDI. It has been very usable and very fast to use with VDI. On the VxRail side also, it has been very fast."
- "Its price needs to be improved. It is very expensive. NSX should be licensed together. It will make the network virtualization layer more usable. It would be better if they come together in a bundle, not separately."
What is our primary use case?
I'm a reseller. I've been selling VxRail as well as Nutanix for about one to two years. My customers use this solution as a virtualization server for general virtualization and also for VDI. I am currently selling versions 70 and 71.
How has it helped my organization?
For the main boot systems where all virtual machines are deployed, it has been very effective on the throughput side. We have a much faster deployment of the machines after they are located on the host disk as compared to the storage side.
What is most valuable?
My customers use it for VDI. It has been very usable and very fast to use with VDI. On the VxRail side also, it has been very fast.
What needs improvement?
Its price needs to be improved. It is very expensive.
NSX should be licensed together. It will make the network virtualization layer more usable. It would be better if they come together in a bundle, not separately.
What do I think about the stability of the solution?
It has been very stable. I haven't seen many problems with it, and I do not have any complaints about it.
What do I think about the scalability of the solution?
It is quite easy to scale. You just need to add more nodes.
Our clients are both medium and large companies. Most of our clients have a virtual environment, and they use VMware as a traditional infrastructure and add VxRail to it. As the company grows, the usage of this solution will also grow.
How are customer service and technical support?
Their technical support is very good. It is 10 out of 10.
How was the initial setup?
The initial setup is quite simple and very easy.
What's my experience with pricing, setup cost, and licensing?
I live in Brazil, and my customers are from Brazil. It is quite an expensive solution. It is more expensive than the traditional environment.
What other advice do I have?
I would recommend VxRail because is simple to use and administer. It just saves time in deploying the platform. Most of the teams are already able to use VMs and have experience with that. You just have to improve a little bit of storage knowledge. It is not very much different, and you don't have to learn a whole new platform. It is easy, and you should use it.
I would rate VxRail a nine out of ten. It is a very good platform.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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