VxRail Reviews

The general use case for VxRail was to deal with the obsolescence because the current infra was not adequate to deal with the licensing and the support as we were running on the older hardware and the ESX version, and being a manufacturing site we didn't have a good level of redundancy.

We have two server rooms there. But if we lose one server room, we will not be able to run all our workload from the existing server room. So we deployed the V Service cluster during this deployment, wherein we have four modes in total in each room, and in the corporate data center.

We also deployed a backup solution with the Data Domain application. Then even if we lose one server room we have all the backup data in the other server room. So now at least we have local redundancy.

So the main use case is redundancy, obsolescence, better architecture, better throughput, and better back up time. Pfizer was not very responsive after we did the VxRail with the vCenter architecture with the upgraded styles. So we got feedback that Pfizer was responding well. Their help was good.

Also the backup time is good. Pfizer has the 1.5 PV. It used to take five to six hours on the back up but now it takes almost half of the time. So we are saving back up time and throughput is good. After deploying we have been getting some good benefits. Even the local businesses are happy with this solution.

So we are now deploying VxRail to more manufacturing sites.

The feature that I have found most valuable with VxRail is its upgrade. Because if you talk about the normal ESX process you have to upgrade the firmware, the bios, and you have to manage the compatibility. You have to do a lot of things. But in the case of VxRail, it's a single upgrade, end to end. You simply upload the bundle, click next, it will do some pre-checks, if those pre-checks pass, it will update everything one by one. It will put one ESX in the maintenance and move other VM's to another mode. There is no downtime to the VM's.

It will upgrade end to end infra, including bios from there, your ESX host, everything. So this is a really good feature. Then in new mode feature, they only have to configure it from the network standpoint and it can listen on a second mode. If they see a new mode in the network, the cluster will automatically have that mode as a new member.

VxRail has helped us with the automation. So we are happy with that.

As I said, one place for improvement would be the automated update for VMware Tools. Additionally, better integration with ServiceNow because if there are some issues, we could directly get the notification through IPS and Tools, so that integration is missing.

Somehow they did it, but it was not a very smooth integration because we have to use email features since they are sending emails. We contacted someone at ServiceNow at our end and we sent emails to ServiceNow and they converted it to some incidents or something. If we could have some out of the box ideas in integration, I think that would be a great feature.

VxRail provides more automation. For example, the process going from VMware to Tools is still a manual process where we have to manually update the VMware Tools. There should might be an option to upgrade VMware Tools automatically. We know that we need some downtime, but still, there should be a possibility to do this as an automated process.

I have been using VxRail for about six months. We deployed it back in September and did the migration, so it's been three or four months in the company.

I think we're using version 4.7 because we had some limitations with respect to vCenter and Vserver costing because ESX was the older version. So we went with VxRail 4.7 rather than going with VxRail 7, which is the latest.

We are maintaining this solution ourselves. We have some level of support from Dell, as well, but they are not directly responsible for the support. We are the ones who are supporting it.

Initially, it had some issues. As I said, the version we deployed had some known issues. But the stability is pretty good. There were some issues here and there, but that was not due to ESX, but due to some network fluctuation we had.

VxRail is especially useful for a manufacturing site. I can't really know many end users are there, but I know that they are participating in the manufacturing process. This is a pharma company and for us, VxRail is critical in our process.

So far, looking at its specifications, it looks good. It's scalable.

In general cases, technical support is good. They're pretty responsive. But besides that, there have been some issues with the cluster. For example, the version that we deployed had some bug which was a known bug. Later on we were advised to get this upgraded. But that advice came to us after two or three reassignments within their own IT section because one person evaluated it and they collected multiple logs. Then he transferred the case to somebody else, then she then collected some further logs and did some analysis. I'm not saying they were not good. They were pretty good. They had some good technical skills. They did all the analysis. Then they assigned it back to the IT guy. But as soon as the IT guy came in, he saw the version. He immediately said we have to update it because this version is having some known issues.

I would say they are pretty good. I'm not complaining about them, but this is the feedback that I personally have - that technician should have come in the very first place by just looking into the VxRail version and told us there is a known bug in this version and we should upgrade it. But that took almost two or three weeks to identify.

But still, I'm happy with the Dell services. No complaints. But just constructive feedback. The rest are good.

They are always helpful. If we join the call, they are very polite and knowledgeable. They bring more people as required, so overall, it's good.

We did not have a complete HCI product, but we had storage-defined software, like Datacode and EqualLogic. Now we are replacing Datacode and EqualLogic with this VxRail because we are using it in vCenter.

In terms of the initial setup, only the network part was a little complex for us. Maybe because we were doing it for the very first time because there is a very strict firewall applied there, being a manufacturing site. We had multiple firewalls there, so we had to open each and everything one by one. That was the only thing.

Once the network part was done, everything was smooth and we had a product life support from Dell. It was Dell who basically deployed it from a remote session with our presence. We only give them some input around the infra set up and they actually did the end to end deployment.

It took one day for rack and stacks and then two days for its set up, installation, and configuration as per our department. Later on we did the migration on our own based on the downtime that we received because we had to update the VMware Tools. We had to configure the backup, et cetera. We did it slowly, one by one, three, four servers a day.

In terms of pricing, I would say it's reasonable, not cheap and not too costly. If you compare it with some other HCI solutions, for example, there were a lot of discussions around Cisco UCS for one of the manufacturing sites. The local ITP had a preference for Cisco UCS because they had some prior experience working on it. We had already successfully deployed VxRail in some of the manufacturing sites and we found that Cisco UCS is much too costly. 

In the deployment, all the softwares were included, only the vCenterv was excluded because we were using an external vCenter, so we had to manage an external vCenter license. All the rest was included.

Some licensing, like vRealize was not included, so we have not taken it.

I would definitely recommend VxRail. But again, it depends upon the use cases. If they have a big data center, then you have to look for some other version of VxRail, maybe VxBlock, but for normal sites, for a small manufacturing R&D site, or for remote sites, they may go with VxRail.

On a scale of one to ten, I would give VxRail a nine out of 10.

We are implementers of this solution. We have deployed this product in many Middle East regions. We are also customers and an IT service.

The last time I installed the solution, we were using version 4.7 and we are planning to upgrade to version 7. The solution is deployed on-prem.

We installed the upgrade and migrated from a traditional solution to the virtual machine.

It's a good product based on the features. You can upgrade the solution with only one click.

You cannot install another operating system such as Microsoft or Hyperflex or Nutanix. We have also had a hardware problem.

Hopefully, it can be installed with another stable solution, but I doubt that because it's based on VMware.

I have been using this solution within the past year.

The solution is very stable.

The solution is scalable.

For deployment, we used a consultant. We needed auto recovery because we faced a hardware problem. It was a board problem. That's why we engaged DNC to replace the board, and it was very easy to discover the node and deploy the process.

An organization can get ROI because the solution is scalable. It's cheaper to expand and add more resources than the traditional solution.

I would rate this solution 9 out of 10.

Before proceeding with any configuration and implementing the solution, you should prepare the prerequisite. Prepare the VLAN, the prerequisites, and the IP requirements before proceeding with any installation.

We use VxRail for VDI and for our production environment hosted on VMware. Within our organization, there are roughly 3,000 employees that use this solution.

We enjoy the ease of management since all of the resources are located on one box — one single point of support. 

I host a lot of other clients on my premises, the ACR, and I need to charge them for the services I provide. I would like it if there were tools that provided the billing costs. In other words, this infrastructure or this resource will cost you X amount of dollars. In short, I would prefer it if each cell had a tool geared toward billing clients.

The initial setup for the VxRail economy requires a minimum of three nodes. We might consider building a new cluster with a minimum of four, as not all customers can sponsor for the sub-training number of nodes. In short, to implement VxRail, you need a minimum of three nodes for the initial setup; and the initial setup isn't cheap. 

I have been using VxRail for two and a half years.

VxRail is very stable — it scales up and spins out.

I am very satisfied with the customer support.

For the HCI it's quite straightforward; however, in regard to the switches, there is no GUI implemented with the top-rack switches which can make things difficult. Overall, deployment took one week.  

We evaluated HyperFlex and NetApp. The best part aboutHyperFlex is that it operates on the CDM layer to integrate the VM-ware reports which need an extra 20% of the resources that the box or the production data needs. However, I would say that HyperFlex is more complicated to install than VxRail.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

Most users have experience with VMware, so they will find VxRail familiar and straightforward. Shared storage is a common use case, and compact rack units save space. VxRail offers ample capacity to run systems, which also helps reduce the network's footprint. Additionally, it's easy to upgrade existing deployments or set up new systems in testing environments.

The installation process is very quick. When you purchase it, it's up and running without much delay. Adding any additional components is simple, allowing for easy and fast scaling without adding complexity. The centralized management portal makes it easy to manage the entire system.

Support could be enhanced.

We have been using VxRail as a service provider.

VxRail is known for its stability, supported by a responsive support team that addresses any issues. Regular updates ensure that the hardware and software components remain optimized, minimizing disruptions to business operations.

I rate the solution’s stability an eight out of ten.

When a company scales its operations, such as expanding its business reach or adding more users, it often needs to integrate additional applications and computing resources. VxRail provides the necessary computing infrastructure to support such growth scenarios. It also ensures that the company's IT environment can efficiently handle increased demands while maintaining security. As the company grows, it becomes imperative to secure its infrastructure, making VxRail a crucial component for ensuring both scalability and security.

The solution is suitable for individuals, government companies, and the financial sector as they can purchase it.

I rate the solution's scalability a ten out of ten.

We encounter challenges, which we escalate to our internal support team and engage for resolution. The process seems seamless as most issues are resolved within 24 hours, and even quicker for feature requests.

The support for VxRail is excellent. Anytime there's an issue, they create a support case and contact them. They can remotely manage system support and quickly resolve the issue. They need to address some bugs, such as occasional system glitches where certain details, like platform controller services, may crash, requiring a reboot. These issues can arise during power outages or unplanned shutdowns, causing system recovery and operation difficulties.

Positive

The initial setup is easy and takes a few weeks to complete. 

I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

The solution is expensive. 

I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

If there's a power outage, it's a big problem. Accidental reboots pose a challenge as well. The screen management and the flow machine get stuck during restarts.

I recommend the VxRail solution because it updates itself, minimizing the need for manual intervention. This makes deployment smoother and requires less support. Additionally, its user-friendly management interface simplifies operations, enabling businesses to focus on their core activities without disrupting their IT infrastructure.

Overall, I rate the solution a nine out of ten.

We leverage VxRail for its versatility, enabling us to consolidate a diverse range of IT infrastructure within its robust framework. This encompasses terminal servers, routers, and firewalls, all seamlessly integrated alongside customer servers operating within virtualized environments. Moreover, VxRail empowers us to migrate our legacy hardware servers, breathing new life into them by virtualizing their functionalities within the same platform.

In order to address the limitations imposed by our previous infrastructure's inability to scale effectively, we opted to leverage the capabilities of VxRail. This has empowered us to seamlessly integrate additional servers and implement streamlined configuration processes, fostering a remarkable ease of use for the entire team. Consequently, the need for extensive training has been completely eliminated, as intuitive procedures enable our personnel to grasp the necessary steps instinctively.

VxRail's enhanced resiliency has banished server failure anxieties! VMs now seamlessly migrate to redundant machines, eliminating downtime and the need for tedious maintenance windows. My independence from individual components has soared, leaving me unfazed by fleeting indicators.

It streamlines our VMware administration, transforming what could be a multi-paneled juggling act into a unified, effortless orchestration. Confined to a single, intuitive interface, managing our virtualized environment becomes a seamless, frictionless experience.

The overall energy footprint exhibits a favorable trend, allowing for granular comparisons between individual hardware components. This transparency enables me to discern precise hardware utilization and capacity allocation. Notably, the system's ability to dynamically distribute workload across all computers and servers simultaneously presents a distinct advantage, promoting uniform resource utilization and potentially optimizing energy consumption.

VxRail's implementation has significantly mitigated the frequency and impact of unplanned production disruptions. The introduction of a clustered environment has empowered virtual machines with the ability to autonomously migrate between physical hosts, effectively sidestepping localized hardware or software hiccups. This year, we only encountered two outages, one stemming from a hardware malfunction and the other attributable to an update issue. Excluding the aforementioned hardware failure, downtime was restricted to the brief shutdowns of a mere two or three virtual machines due to isolated component defects. In all other instances, VxRail seamlessly orchestrated the migration of affected workloads to alternate hosts, ensuring continued operational functionality and minimizing business disruptions. This newfound resilience has demonstrably enhanced our ability to weather unforeseen challenges and maintain operational continuity.

The flexibility of VxRail is truly exceptional. Scaling is an absolute breeze, regardless of the project scope. Take, for instance, an upcoming large-scale initiative involving numerous organizations. I can seamlessly integrate additional devices, establish the basic preliminary setup, and trust the system to autonomously adapt with remarkable alacrity.

VxRail aligns seamlessly with our commitment to sustainability. Its modular design and durable components facilitate responsible end-of-life management, allowing us to reintegrate the devices back into the circular economy through convenient recycling programs. Choosing the lease-purchase option further enhances this advantage, ensuring not only initial cost efficiency but also sustainable disposal or potential repurposing of the equipment down the line. This forward-thinking approach positions us favorably for future environmental regulations and demonstrates our unwavering dedication to responsible resource utilization.

The most compelling aspect of VxRail lies in its unwavering guarantee of sustained performance for my systems, regardless of their geographical distribution. This eliminates the need for any additional hardware or cumbersome configuration, ensuring a streamlined and worry-free experience.

While VxRail offers compatibility with AMD processors, its capabilities in this area could benefit from further development.

While my proficiency in English poses no issue, accessing Dell's German support, if necessary, proves slightly more convoluted, a lingering experience from past encounters. While not an insurmountable obstacle, the convenience of readily available German-speaking assistance would be undeniably pleasant. Having such support readily available, particularly during nocturnal hours, would foster a sense of complete coverage, alleviating any potential Sunday inconveniences. However, let me be clear, my present situation is perfectly manageable. Yet, experiencing the fluidity of communication during the aforementioned version eight upgrade, for instance, would undoubtedly have been delightful. Ultimately, though, this pertains more to a minor personal preference than a fundamental flaw with the support itself.

I have been using VxRail for one year.

Despite two separate hardware failures within the VxRail system, the overall operational stability remains remarkably high, earning it a solid nine out of ten rating. This impressive resilience stems from the system's clever design, where individual component breakdowns have minimal impact on overall functionality. While not absolutely foolproof, the vast majority of potential issues can be weathered without significant disruption.

VxRail's impressive scalability lies in its ability to seamlessly accommodate increasing workloads by effortlessly adding additional servers.

Dell's support operates with the precision of a well-oiled machine. The proactive insights gleaned from Cloud IQ equip their technicians with the foresight to anticipate and address potential issues before they even manifest. This proactive approach has been a game-changer for us. In the rare instance where hardware malfunctions, their rapid response is truly awe-inspiring. Having new equipment at our doorstep within three hours is a testament to their unwavering commitment to minimizing disruptions and maximizing our productivity.

Positive

Tackling the initial deployment single-handedly would have undoubtedly been a difficult task, rife with complexities and pitfalls. Thankfully, the Dell technician's expert guidance shed light on the intricacies of the process, transforming it into a surprisingly straightforward endeavor. Even now, post-deployment, tweaking and adjusting settings remains a breeze. The initial apprehension has given way to a newfound confidence and ease, a testament to the clarity and efficacy of the training provided.

Our phased implementation strategy endeavors to systematically migrate various functions towards automated execution, a process fraught with unforeseen challenges. While the strategic framework was readily established, translating it into tangible action proved significantly more arduous.

We had the invaluable assistance of a skilled technician from Dell throughout the intricate process of VxRail installation and configuration.

Securing a favorable agreement with Dell presents a distinct advantage. While one could argue, from a strictly corporate standpoint, that the cost of VxRail has been in the higher range, the true evaluation lies in the return on investment. Essentially, it boils down to a question of cost-effectiveness, not simply raw expense.

Given our established, positive relationship with Dell and our ongoing appreciation for their offerings, we opted to forgo exploring other potential solutions.

VxRail has truly exceeded my expectations. It's not just a ten out of ten, it's a game-changer. Once we overcome the initial learning curve, we'll be able to operate it with complete confidence, not just in terms of independent usage, but also knowing we have exceptional support readily available to assist with any configuration needs.

VxRail's intuitive design manifests in its remarkable ease of use. The intricate automation behind the scenes operates seamlessly, orchestrating a symphony of tasks with minimal user intervention. Whether we're integrating a new server, its arrival becomes a mere dance of effortless steps. Slide the server into its designated rack, meticulously connect the necessary cables, and with a single press of the designated button, we've summoned a powerful computing resource to life.

Foreign Language:(German)

Minimale Ausfallzeiten, problemlose Skalierung und erstklassiger Support 

Was ist unser Hauptanwendungsfall?

Wir nutzen VxRail aufgrund seiner Vielseitigkeit, die es uns ermöglicht, eine Vielzahl von IT-Infrastrukturen innerhalb seines robusten Rahmens zu konsolidieren. Dazu gehören Terminalserver, Router und Firewalls, die alle nahtlos neben den Kundenservern integriert sind, die in virtualisierten Umgebungen betrieben werden. Darüber hinaus können wir mit VxRail unsere Legacy-Hardware-Server migrieren und ihnen neues Leben durch Virtualisierung ihrer Funktionalitäten innerhalb derselben Plattform geben.

Um die Einschränkungen zu beseitigen, die sich aus der mangelnden Skalierbarkeit unserer bisherigen Infrastruktur ergaben, haben wir uns für die Nutzung der Funktionen von VxRail entschieden. Dies hat uns in die Lage versetzt, zusätzliche Servern nahtlos zu integrieren und optimierte Konfigurationsprozesse zu implementieren, was zu einer bemerkenswerten Benutzerfreundlichkeit für das gesamte Team geführt hat. Infolgedessen entfällt die Notwendigkeit umfangreicher Schulungen komplett, da unsere Mitarbeiter dank intuitiver Verfahren die erforderlichen Schritte instinktiv nachvollziehen können.

Wie hat es meiner Organisation geholfen?

Die verbesserte Ausfallsicherheit von VxRail hat die Angst vor Serverausfällen beseitigt! VMs werden jetzt nahtlos auf redundante Maschinen migriert, wodurch Ausfallzeiten und lästige Wartungszeiten entfallen. Ich bin jetzt unabhängiger von einzelnen Komponenten und kann mich von flüchtigen Indikatoren nicht mehr irritieren lassen.

VxRail vereinfacht unsere VMware-Verwaltung und sorgt für eine einheitliche, mühelose Steuerung, was sonst ein komplexer Vorgang ist. Durch die Beschränkung auf eine einzige, intuitive Oberfläche wird die Verwaltung unserer virtualisierten Umgebung zu einer nahtlosen, reibungslosen Erfahrung.

Der gesamte Energieverbrauch von VxRail zeigt einen positiven Verlauf und ermöglicht einen detaillierten Vergleich zwischen den einzelnen Hardwarekomponenten. Diese Transparenz ermöglicht es mir, die genaue Hardwareauslastung und Kapazitätszuweisung zu erkennen. Insbesondere die Fähigkeit des Systems, die Arbeitslast dynamisch auf alle Computer und Server gleichzeitig zu verteilen, ist ein deutlicher Vorteil, der eine einheitliche Ressourcennutzung fördert und den Energieverbrauch potenziell optimiert.

Die Implementierung von VxRail hat die Häufigkeit und die Auswirkungen von ungeplanten Ausfällen im Betrieb deutlich verringert. Durch die Einführung einer Cluster-Umgebung sind virtuelle Maschinen in der Lage, selbstständig zwischen physischen Hosts zu migrieren, wodurch lokale Hardware- oder Softwareprobleme effektiv umgangen werden. In diesem Jahr hatten wir nur zwei Ausfälle zu verzeichnen, von denen einer auf einen Hardwarefehler und der andere auf ein Update-Problem zurückzuführen war. Abgesehen von dem erwähnten Hardware-Ausfall beschränkten sich die Ausfallzeiten auf das kurzzeitige Herunterfahren von lediglich zwei oder drei virtuellen Maschinen aufgrund von isolierten Komponentendefekten. In allen anderen Fällen sorgte VxRail für eine nahtlose Migration der betroffenen Workloads auf alternative Hosts, so dass die Betriebsfunktionalität aufrechterhalten und Geschäftsunterbrechungen minimiert werden konnten. Diese neu gewonnene Widerstandsfähigkeit hat unsere Fähigkeit, unvorhergesehene Herausforderungen zu meistern und die Betriebskontinuität aufrechtzuerhalten, nachweislich verbessert.

Die Flexibilität von VxRail ist wirklich außergewöhnlich. Die Skalierung ist ein absolutes Kinderspiel, unabhängig vom Projektumfang. Zum Beispiel bei einer bevorstehenden umfangreichen Maßnahme, an der zahlreiche Stellen beteiligt sind. Ich kann nahtlos zusätzliche Geräte integrieren, die Grundeinstellungen vornehmen und darauf vertrauen, dass sich das System mit bemerkenswerter Schnelligkeit selbstständig anpasst.

VxRail fügt sich nahtlos in unser Engagement für Nachhaltigkeit ein. Das modulare Design und die langlebigen Komponenten erleichtern ein verantwortungsbewusstes End-of-Life-Management und ermöglichen es uns, die Geräte durch bequeme Recyclingprogramme wieder in die Kreislaufwirtschaft zu integrieren. Durch die Wahl der Option des Leasings und des Kaufs wird dieser Vorteil noch verstärkt, da so nicht nur die anfängliche Kosteneffizienz, sondern auch die nachhaltige Entsorgung oder die potenzielle Wiederverwendung der Geräte gewährleistet ist. Mit diesem weitsichtigen Ansatz sind wir für künftige Umweltvorschriften bestens vorbereitet und demonstrieren unser unermüdliches Engagement für eine verantwortungsvolle Ressourcennutzung.

Was ist am wertvollsten?

Der wichtigste Aspekt von VxRail ist die Garantie für eine gleichbleibende Leistung meiner Systeme, unabhängig von deren geografischer Lage. Dies macht zusätzliche Hardware oder umständliche Konfigurationen überflüssig und sorgt für eine optimierte und sorgenfreie Erfahrung.

Was muss verbessert werden?

Obwohl VxRail Kompatibilität mit AMD-Prozessoren bietet, könnten seine Fähigkeiten in diesem Bereich von einer weiteren Entwicklung profitieren.

Obwohl ich Englisch gut beherrsche, ist der Zugang zum deutschen Support von Dell etwas komplizierter, was ich aus vorherigen Fällen noch gut in Erinnerung habe. Auch wenn dies kein großes Problem ist, wäre es doch sehr angenehm, wenn ein deutschsprachiger Support zur Verfügung stehen würde. Die Verfügbarkeit einer solchen Unterstützung, insbesondere während der Nacht, würde das Gefühl einer vollständigen Abdeckung fördern und mögliche Unannehmlichkeiten am Sonntag mildern. Ich möchte jedoch betonen, dass ich mit meiner derzeitigen Situation vollkommen zurechtkomme. Dennoch wäre es zweifellos schön gewesen, wenn die Kommunikation zum Beispiel während des oben erwähnten Upgrades auf Version acht so reibungslos funktioniert hätte. Letztlich handelt es sich aber eher um eine kleine persönliche Präferenz als um ein grundsätzliches Mängel am Support selbst.

Wie lange nutze ich die Lösung schon?

Ich nutze VxRail schon seit einem Jahr.

Was halte ich von der Stabilität der Lösung?

Trotz zweier separater Hardwareausfälle innerhalb des VxRail-Systems ist die Betriebsstabilität insgesamt bemerkenswert hoch, was ihm eine solide Bewertung von neun von zehn Punkten einbrachte. Diese beeindruckende Widerstandsfähigkeit ist auf das clevere Design des Systems zurückzuführen, bei dem Ausfälle einzelner Komponenten nur minimale Auswirkungen auf die Gesamtfunktionalität haben. Es ist zwar nicht absolut sicher, aber die meisten potenziellen Probleme können ohne wesentliche Ausfälle behoben werden.

Was denke ich über die Skalierbarkeit der Lösung?

Die beeindruckende Skalierbarkeit von VxRail liegt in der Fähigkeit, steigende Workloads durch das einfache Einsetzen von zusätzlichen Servern nahtlos zu erfüllen.

Wie sind Kundenservice und Support?

Der Support von Dell läuft wie eine gut geölte Maschine. Die proaktiven Erkenntnisse aus Cloud IQ geben den Technikern den nötigen Weitblick, um potenzielle Probleme zu erkennen und zu lösen, bevor sie überhaupt auftreten. Dieser proaktive Ansatz hat für uns den entscheidenden Vorteil gebracht. In den seltenen Fällen, in denen es zu Hardware-Fehlfunktionen kommt, ist ihre schnelle Reaktion wirklich beeindruckend. Dass wir innerhalb von drei Stunden neue Geräte erhalten haben, ist ein Beweis für ihr ständiges Bestreben, Störungen zu minimieren und unsere Produktivität zu maximieren.

Wie bewerten Sie den Kundenservice und -support?

Positiv

Wie war die Ersteinrichtung?

Die Ersteinrichtung im Alleingang durchzuführen, wäre zweifellos eine schwierige Aufgabe gewesen, die mit vielen Komplexitäten und Schwierigkeiten behaftet gewesen wäre. Glücklicherweise hat die professionelle Unterstützung durch den Dell-Techniker die Feinheiten des Prozesses aufgeklärt und ihn in ein überraschend einfaches Verfahren umgewandelt. Selbst jetzt, nach der Installation, ist das Optimieren und Anpassen der Einstellungen ein Kinderspiel. Die anfängliche Skepsis ist einer neuen Sicherheit und Einfachheit gewachsen, was ein Beweis für die Klarheit und Wirksamkeit der Schulung ist.

Unsere schrittweise Implementierungsstrategie ist darauf ausgerichtet, verschiedene Funktionen systematisch auf eine automatisierte Ausführung umzustellen, ein Prozess, der mit unvorhergesehenen Herausforderungen verbunden ist. Während der strategische Rahmen schnell festgelegt war, erwies sich die Umwandlung in konkrete Maßnahmen als deutlich mühsamer.

Wie sieht es mit dem Implementierungsteam aus?

Während des komplizierten Prozesses der VxRail-Installation und -Konfiguration hatten wir die unschätzbare Unterstützung eines erfahrenen Technikers von Dell.

Welche Erfahrungen habe ich mit den Preisen, den Implementierungskosten und der Lizenzierung gemacht?

Die Sicherung einer günstigen Vereinbarung mit Dell stellt einen deutlichen Vorteil dar. Auch wenn man vom rein geschäftlichen Standpunkt aus argumentieren könnte, dass die Kosten für VxRail im höheren Bereich liegen, liegt die wahre Bewertung in der Investitionsrendite. Im Grunde genommen ist es eine Frage der Kosteneffizienz und nicht nur der reinen Kosten.

Welche anderen Lösungen habe ich bewertet?

Angesichts unserer etablierten, positiven Beziehung zu Dell und unserer anhaltenden Wertschätzung für ihre Angebote haben wir uns entschieden, keine anderen potenziellen Lösungen zu erforschen.

Welche anderen Ratschläge kann ich geben?

VxRail hat wirklich meine Vorstellungen mehr als erfüllt. Es ist nicht nur eine Zehn von Zehn, es ist ein Game-Changer. Wenn wir erst einmal die anfängliche Lernphase hinter uns gebracht haben, werden wir in der Lage sein, es mit vollem Vertrauen zu betreiben, nicht nur in Bezug auf die unabhängige Nutzung, sondern auch in dem Wissen, dass wir einen außergewöhnlichen Support haben, der uns bei allen Konfigurationsanforderungen unterstützt.

Das intuitive Design von VxRail manifestiert sich in seiner bemerkenswerten Benutzerfreundlichkeit. Die komplizierte Automatisierung im Hintergrund funktioniert nahtlos und führt mit minimalen Benutzereingriffen eine Reihe von Tasks durch. Ob wir einen neuen Server integrieren oder nicht, dessen Installation erfolgt mühelos in wenigen Schritten. Schieben Sie den Server in das dafür vorgesehene Rack, schließen Sie die erforderlichen Kabel sorgfältig an, und mit einem einzigen Tastendruck erwecken wir eine leistungsstarke Rechenressource zum Leben.

Welches Modell nutzen Sie für die Entwicklung dieser Lösung?

Im Hause.

I use the solution pretty much for everything. We use it for VMs. Our customers are on VMs, and that's the main use case for us. 

We use the solution to get rid of the physical machines so we can work from anywhere in a virtual environment. 

It's a powerful solution. It's very capable. That's useful for us in our environment. 

It helps simplify the management of VMware. They make it very easy.

It's useful that we can consolidate infrastructure from multiple locations. This is important to us. We've already consolidated a lot of physical machines. It makes management easier and centralizes everything. We don't have everything split across separate locations or thousands of physical machines.

VxRail helped with production downtime. 

We have four clusters at the moment and can easily shift around our virtual appliances. It's really flexible. We can shift around as needed. 

They are always coming out with new updates and fixes. There are no immediate fixes needed. 

There's always room to improve on both the front and back end. It might offer better integration with other products. 

I've been using the solution for about four years. 

The solution is very stable. 

The product is very scalable. 

In the beginning, support wasn't that great. However, it got a lot better after a few calls and meetings. 

Positive

We did not use a different solution previously.

We deployed the solution with Dell. The process was very easy.

Dell assisted us with the first two clusters, and we mostly did the second two clusters ourselves. 

We do not consider ROI in terms of the goal of the company in relation to this solution. We're a non-profit.

I'm not involved in the pricing or licensing. 

We did not evaluate other vendors previously. While we checked other solutions, this one proved the easiest.

I'd rate the solution eight out of ten. We find it to be a very good product. Of course, there's always room for improvement. 

We have VxRail for Hyperconverged infrastructure for our Windows and Linux VMs. We have the vRealize Suite which helps us with lifecycle management and forecasting our environments.

VxRail has high performance and has great efficiency. There is a single place for us to manage all of our virtual machines. The ability to right-size instead of overcommit VMs is a large benefit.

We do not use the storage part of VxRail, we use Pure Storage to map out the VxRail because the disk performance from Pure Storage was far better than the performance of the disk on the inside of VxRail.

I have found that Dell sales are the worst part of the organization or the blemish of their solutions. When they tell you, you are receiving something, and then down the road, you find out you actually have to buy something else in order to have the intended functionality it can be frustrating. We should have been told when purchasing this solution that we needed to purchase VMware Tanzu for private clouds.

I have used VxRail within the past 12 months.

VxRail is highly stable. I would rate VxRail a ten out of ten for stability.

The solution is scalable, it has the ability to scale up but if you go and you add clusters it can get a bit difficult. If you are adding everything new, you only add it, and then it becomes a part of a cluster, but if you started off with a small four-cluster and then you have a 12-node cluster then you want to move those machines, it can take some work.

The installation is straightforward we have never had a problem. They could improve on the process of adding clusters. For example, when you want to add a four-node cluster to a 12-node cluster, there is a whole lot of resetting we have to do on that cluster and put it back on. We do not understand why you can not add a cluster into the same management interface. This is something they should look into.

The only advice that I would give to those wanting to implement VxRail is to make sure that they look at what comes with the VxRail package. For example, Dell offers vRealize, which is not private cloud. They mistakenly will say that it is for private cloud but all vRealize offers are lifecycle management, the ability to do costing, and everything between public cloud and a private cloud. They will tell you that you have to buy VMware Tanzu in order to get the private cloud features. When they initially sell VxRail as hyper-converged infrastructure, they also sell it as your private cloud but there is no private cloud functionality. You have to build that on.

I rate VxRail a ten out of ten.

I use VxRail with VMware VCF. The requirement is to have a private cloud to provide services for users.

VxRail has improved the way we function because everything is centralized. There is no need to be going to many different places. it's all in one pane of glass, making it easier to manage.

The most valuable features are ease of management and ease of applying updates. It provides centralized management.

In the version that I was working with, the integrations are in need of improvement.

The technical support is in slight need of improvement.

I have been using VxRail for several years, and am just starting a brand new project with it. This will be a fresh deployment.

VxRail is pretty robust and steady.

VxRail is very easy to scale. It is simple to add nodes, scale-out, or scale-up. We have more than 2,000 users. There are many different people in people in many different departments, going from regular day to day administration, helpdesk, cybersecurity operations, forensics, virtualization administrators, VDI administrators, and so forth.

I have been in contact with technical support and they are excellent. I would rate them a nine out of ten on support because there is always room for improvement, but they do a good job.

Sometimes, when passing on tickets to other techs because people leave on vacation or for other reasons, they don't follow up quickly enough in my opinion. I have found that sometimes, I've had tickets open and two days later, I don't hear anything and it's because the person was out and nobody else took over the ticket. Other than that, they are on point.

In my previous organization, we were using a regular blade chassis. We were not using HCI solutions. Rather, it was just the normal virtualization environment deployment using fabric switches. We were also using Dell servers, only it was M540s and 840s on a Dell M1000M chassis.

It was different, and HCI is something that I like.

The initial setup is pretty easy and straightforward.

At about $200,000, this solution is a little bit pricey but it is more economical than others such as Nutanix or Cisco Hyperflex. Dell is more economical.

In my previous deployment, there were a couple of things that I identified as needing improvement. I believe they were addressed on the new version of their software because, in the previous deployment, I wasn't using the latest version. Apparently, VMware came out with VCF 4.1, and Dell came out with a newer iteration. At this point, I'm hoping that the stuff is fixed. Once I start working with the newest version, I'll see what new features I would like to see in the next one.

My advice for anybody looking into implementing VxRail is to read the documentation and do the virtual labs that they have. Repeat them over and over before deploy it on the actual system that they are going to deploy to avoid having to take everything down and redo it.

I would rate this solution an eight out of ten.