WatchGuard Firebox Reviews

I'm a system administrator and we have a partnership with WatchGuard. 

The solution has a useful traffic monitor. You can check if the packet in the unit works and analyze the proof quickly. It's very easy to use and provides good security. 

We've found that sometimes the solution is not easy to understand and we need to bring in some specialist assistance. 

I've been using this solution for two years. 

The solution is very stable.

We haven't needed to scale so I can't comment on that. 

The support is good but we've had some difficult situations because not everyone in support is good when it comes to specific problems such as VoIP. 

We previously used Cisco but there came a time when we needed to move to a more updated product. 

The solution is difficult to implement without a specialist, especially the first time. It requires an IT technician. It's become easier for us to deploy ourselves now that we've had some experience.

Licensing costs are very reasonable and paid annually. If you need additional options they can be bought separately. 

The most valuable features of the WatchGuard Firebox are all the security and updated features. You are able to configure the solution from the cloud platform and the application and web interface are very nice.

Since I have been using this solution I have not been hacked or had any problems.

They are working on cloud-based options. However, they do not have the options fully functional in their solution at this time.

I have been using WatchGuard Firebox for approximately five years.

WatchGuard Firebox is stable.

The scalability of the WatchGuard Firebox is good.

The technical support is good from WatchGuard Firebox.

The initial setup was easy, and the time it took was a couple of hours.

The price of the WatchGuard Firebox is reasonable.

I rate WatchGuard Firebox an eight out of ten.

We are using it for firewalling and providing wireless network connectivity for access points. It is a standard product for our infrastructure. 

We can implement it very easily. There are some standards that we can explain to our colleagues. It is easy to maintain the same type of installation at various customer locations. It is easy to pass on the information to our team about how to implement it in the same way.

The ease of use is most valuable. You can quickly train someone who hasn't seen a firewall in life. You can get people up to speed, and in a few months, they are able to manage this product very easily. It is a very user-friendly, scalable, and stable product. Its price is also spot-on.

Its documentation could be improved. Sometimes, you need to search a bit longer to find what you are looking for.

I have been using this solution since 2014.

It is a very stable product. Usually, we have several years of uptime on WatchGuard Fireboxes. They can run for very long without any issues.

It is very scalable. We have several customers with several sites, and we can easily extend the network by using Fireboxes at several sites with site-to-site tunnels. If you use the WatchGuard system management software, you can even drag two Fireboxes together, and they automatically make their own tunnel. You don't even have to perform any additional tasks. It is very user-friendly in terms of scalability.

We get good support. It can take a bit longer only in the case of a specific problem that even they are not aware of, but that's the case with many of their competitors. In general, their support is very good.

It is fairly easy to deploy. You can also deploy it remotely. It provides a very easy and out-of-the-box experience.

It has a very good price. It is not the most expensive one, and it is also not the cheapest one. It is just spot-on in terms of price.

We evaluated Fortinet and Cisco. We chose WatchGuard because we wanted our engineers to be able to learn and work with the product in a very short amount of time.

When comparing Fortinet and WatchGuard, in the past, Fortinet was before WatchGuard in providing the features for directly resolving DNS names and hostnames and making additions to the rules. A few months later, WatchGuard also implemented these features. Nowadays, it goes both ways.

I would advise others to definitely take the WatchGuard Essential Security training course, which is a four-day or three-day course. It really gives a broad overview of the product. You get a good, basic, and overall feeling of the product. You can take it in groups. We normally go with four to five engineers of our company. Most of the time, after that course, you can implement the basic product and even scale it out to many more locations without requiring additional training.

I would rate WatchGuard Firebox a nine out of ten. I am pretty satisfied with this solution.

We use this solution as an edge firewall and layer-3 routing internally.

This solution has provided ease and speed of rules. It has unparalleled troubleshooting with excellent reporting.

The most valuable features of this solution are live logging, rule setup and maintenance, and VPN creation.

We would like to see granular notification settings and more advanced filtering in traffic monitoring.

There is not a product that compares to this one.

We're using WatchGuard Firebox for multi-factor authentication (MFA), layer three switching, and to segregate our industrial network from our corporate network.

The most valuable feature of WatchGuard Firebox is its ease of use.

WatchGuard Firebox could improve the speed of updates, such as new features or improvements. However, they are frequently improving the solution in many areas, such as geo-locations, definitions, and web blocking.

I have been using WatchGuard Firebox for approximately six years.

The stability of WatchGuard Firebox is very stable.

WatchGuard Firebox is very scalable. We're using it in a redundant system with two stacked together. It has good redundancy and is good for failover.

Our whole company of approximately 100 users is using the solution.

The support from WatchGuard Firebox is very good.

Positive

We have one system administrator doing the support and maintenance of the WatchGuard Firebox.

We license the WatchGuard Firebox annually. There are different types of subscriptions available. We are paying approximately $15,000 annually. The cost can increase if you purchase different subscriptions.

You can purchase the solution without support, but I would strongly recommend the support. The support is great.

I rate WatchGuard Firebox an eight out of ten.

We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our employees.

The way it saves me time is that there is no maintenance. Once we set it up, there's nothing else for us to do on a regular basis. It might be saving me about an hour a month.

• It has a good signal.
• We haven't had any security issues.
• The usability has been good. We haven't had any problems with it.
• The performance has been good. We haven't had any issues with the performance.

We have been using WatchGuard Firebox for about two years.

We haven't had any issues with it. We set it up and it's been running since we set it up.

We don't have any plans to increase usage. It just services our one office, with eight users.

We have not had to use their technical support.

We did not have a wireless solution before Firebox. The main reason we went with it was the security protocols. They were more robust on this device.

The setup was easy enough. It was more or less plug-and-play. There weren't a lot of settings that we had to run through. The setup wasn't that complicated. It took about two hours and there was just one person involved.

The addition of the WiFi saves us from usage of our data plan. We have had some cost savings there.

The pricing was in line with everyone else; maybe slightly higher. That's why it's not a 10 out of 10.

We use WatchGuard Firebox for network security in our offices.

The main features of the solution are the control of the site-to-site network access and the overall features.

The solution can improve by adding a feature to tag a MAC address of a computer system in the policy and more IP configuration settings.

I have been using this solution for approximately ten years.

We did not need to use technical support.

The implementation of the solution was done by our IT management team.

I rate WatchGuard Firebox an eight out of ten. 

It's our primary edge firewall at the home office. We have two M470s running Active-Passive. We have about 100 users in total here. Everything runs through the firewall, so the users run the gamut from analysts to accountants to executives.

It protects us from viruses and intrusions.

It has also saved me time, about an hour per month.

The most valuable feature is the ease of use of the interface. The usability is good. It's a firewall, it does its job and it does it well.

The throughput also seems to be good. I don't have any issues with throughput.

The management features are good.

The reporting is a little on the weak side. I would like to see a better reporting set and easier drill-down options.

I've been with the company for a year and they were already on WatchGuard when I got here.

The stability is good. It runs well.

I haven't had reason to scale it. It's the edge firewall and it's used extensively. We're a pretty small environment with a couple of hundred devices.

We pay yearly.

It's just me who is responsible for deployment and maintenance of the solution.