I use Windows 10 as a normal desktop environment.
Associate Director Regional IT at Cineplexes
Supports multiple windows, which helps organize tasks
Pros and Cons
- "The tool supports multiple windows, which helps organize tasks. I find Windows 10 quite stable compared to earlier versions. The Windows Defender is much better for security, though it may not be suitable for company use. Personally, it's okay for me."
- "I don't face major challenges with Windows 10. My main concern is how the system protects against hackers, especially after recent reports of systems being accessed without user knowledge. For improvements, since Microsoft plans to stop supporting Windows 10 soon, it might be better to focus on Windows 11. However, if I had to suggest improvements for Windows 10, I'd recommend including convenient features like those in Apple products. For example, Apple's easy printer setup without needing to install drivers."
What is our primary use case?
What is most valuable?
The tool supports multiple windows, which helps organize tasks. I find Windows 10 quite stable compared to earlier versions. The Windows Defender is much better for security, though it may not be suitable for company use. Personally, it's okay for me.
What needs improvement?
I don't face major challenges with Windows 10. My main concern is how the system protects against hackers, especially after recent reports of systems being accessed without user knowledge. For improvements, since Microsoft plans to stop supporting Windows 10 soon, it might be better to focus on Windows 11. However, if I had to suggest improvements for Windows 10, I'd recommend including convenient features like those in Apple products. For example, Apple's easy printer setup without needing to install drivers.
For how long have I used the solution?
I have been using the product for six years.
Buyer's Guide
Windows 10
December 2024
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What do I think about the scalability of the solution?
It's very easy to scale to more machines. I'd rate the scalability a ten out of ten. My company has 200-300 users.
How was the initial setup?
Setup is very easy for me - I'd rate it a ten out of ten. Even for people who don't know much, it's quite easy. It takes about 10-15 minutes to set up.
What's my experience with pricing, setup cost, and licensing?
The price is quite expensive for our currency. A perpetual license costs around 300 dollars.
What other advice do I have?
There was a recent issue regarding vulnerabilities where hackers could access desktops remotely through firmware. This wasn't fully dependent on Microsoft, as it involved browsers like Chrome and Explorer. Once identified, the issue was resolved quickly.
I advise those wanting to use Windows 10 to go for Windows 11 instead.
Overall, I'd rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 9, 2024
Flag as inappropriateDigital Workplace Solutions Architect and Presales at a tech services company with 10,001+ employees
Modern apps and features like Windows Hello provide a consumer-friendly experience
Pros and Cons
- "One feature I have found most valuable is Windows Hello. Windows Hello brings in a password-less solution, wherein users don't need to type in their password. They can do biometric logins or pin-based logins."
- "The negative is that the OS has made the room heavier, so it requires much more hardware than before."
What is our primary use case?
I think it's used by the majority of enterprise customers. It's the primary workspace for virtual desktop computing as well, and most of the native Windows applications use Windows 10 as the base operating system. For example, SAP applications for financial transactions or development applications, which require Visual Studio and Visual Basic. Most of the developers still use Windows as their primary operating system. Although there is a penetration of Mac and Linux going as well into the environments, Windows is the most dominant OS at this point.
It is predominantly on-premises, but as I'm specialized in virtual Azure computing, anything I deploy on Azure uses Windows 10 as well. For the Azure Virtual Desktop product, under the hood we deploy Windows 10 to deliver those virtual instances to the end users. It's physical plus virtual.
We have around 69,000 employees in our company, and 99% of them are working with Windows 10.
What is most valuable?
One feature I have found most valuable is Windows Hello. Windows Hello brings in a password-less solution, wherein users don't need to type in their password. They can do biometric logins or pin-based logins. It has also come up with some modern apps, which is useful for an app store kind of experience, like when we open Google Store or Play Store on our Androids or devices. So, that is important. I think adding apps to the system has become relatively easy with Windows 10, and I think it also comes with the modern experience. More widgets, more notifications, which are consumer friendly.
It already has a wide penetration in the enterprise environment, as well as a consumer environment. There is an ecosystem that is already built, and Windows fits well there. Replacing it with another operating system will require a lot of investment, as well as training the users. There's a sharp learning curve if we have to change the operating system. There are business workflows that are already built. There's a lot of documentation, a lot of IP that the industry has built around Windows, and changing that base layer will actually invalidate all that IP.
What needs improvement?
The negative is that the OS has made the room heavier, so it requires much more hardware than before. That's based on Moore's Law, that you will keep increasing the hardware as the application keeps developing.
The experience could be a little more modernized. I can't compare it with Android, where the experience is really user friendly. The compatibility of having an Android app being run inside a simulator on Windows is something that can be added. I think that's still a long way to go, but I think that's a scenario that could possibly address some of the concerns.
For how long have I used the solution?
I started deploying Windows 10 around 2015 or 2016, so four or five years. That's when we started an upgrade project for a big insurance industry client. They had about 10 sites wherein they had to upgrade the laptop industrial environment from Windows 7 to Windows 10. That's where we used SCCM, which is predominantly called the contact manager. We used that to upgrade all the systems there.
What do I think about the stability of the solution?
From a performance standpoint, it's very stable. Stability is very, very high. We don't see a lot of apps failing or a lot of things failing in the system, and it has a wider compatibility. We have more universal drivers, more peripherals that can be added, more features of the modern world like biometric single sign-on fingerprints. Everything is getting very well integrated. Overall, they are well-engineered solutions. From a performance standpoint, I think it's not about the OS, but what Microsoft is also making its own native apps heavier.
I think Windows has become more stable if I compare it to the previous generations of Windows, which used to create more errors and more blue screen of death scenarios. Recently, I haven't seen that many.
Within the OS, they would supply some of the native tools, like OneDrive and Teams. They have some performance challenges, which Microsoft isn't addressing very well, at least up to six months ago when I last read about it and last tried it. It uses an indefinite amount of resources, which is a concern for a majority of the environment. In a physical environment, you won't see that many problems, but yes, in a virtual environment, because the things go into a ripple effect, the problem increases. I don't know where it will fall within the OS or the application teams of Microsoft, but it's still a concern. For something that is very much integrated into your operating system, like OneDrive and Teams, it has to be addressed.
What do I think about the scalability of the solution?
There are tools and features like Hyper-V, wherein you can run virtual machines inside Windows 10 and add new functionality, like making it as a server, like an IaaS server. Scalability is easy. It's quite user friendly if I compare it with any other operating system. Windows gives you the most scalability across any other OS.
How are customer service and support?
My personal experience with technical support wasn't very good. This is not for the consumer world, but for the enterprise world. I usually log cases from an organization point of view. There are some regions that do not provide in-depth technical support. They would take a screen sharing session and take a lot of time on your system and actually hijack your system. You won't be able to do anything else. They just want to start from A, B, C, D. You don't always want to start there because you're expected to know up to at least G or H. That's where you should start. So, that was a painful experience for me. It has happened at least a couple of times in the last two years when I logged some cases. For two out of three cases I had, this was what I experienced with technical support.
How was the initial setup?
There are ways of doing it that have gotten better in the last few years. The traditional way of deploying it is still cumbersome and complex. For the native on-premise tools that you use, Configuration Manager, you put in all the drivers and customize those images. It has become a little simpler compared to the past, but it's still in the range of medium complexity. The simpler way is you buy a device, any retail device, and then you enroll it with a modern management solution like Intune. The OS works as a mobile OS, not as a fat client OS, and that's the reason it can easily gain the enterprise class abilities, by running a package on top of it. That part is easy. Both options are available: a simple option and a medium complexity option. In most cases, enterprises still have to go with the medium complexity option because they're bound to that and because the new solution isn't for everyone.
The formal method of deployment, the relatively complex method I was talking about to engineer that solution, takes about two to three months at least just for the engineering itself and then deployment. Of course, we won't do it on a single device. We do it on multiple devices in phases, and that takes around 6 to 12 months. Overall, you can consider an 18-month deployment for an organization with an average of 5,000 to 10,000 devices.
That's a typical deployment timeline you would see. Of course, there are people who are trying to shorten that timeline, but that timeline is the default.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about how much it's priced in the consumer world, but within enterprise it comes with a Microsoft 365 license, which is very easy. It has become an easier commercial model. Microsoft licensing was always a great pain for every enterprise customer because it was so complicated. It was so complex to understand and comprehend that in any large deal we had to give a call to our licensing officer from Microsoft, and only they could solve those complexities. Now we can at least take some of the rudimentary decisions and some of the basic calculations. From a pricing standpoint, it's well priced. I guess it's not a lot to ask for, especially when it comes along with a package for the solution. It's quite competitive.
What other advice do I have?
I would rate this solution 9 out of 10.
My advice is to leapfrog and not look at Windows 10 anymore. Start looking at Windows 11. The long path, the safer approach if you're not an agile organization that makes quick decisions, and you want to run a marathon rather than a sprint, is to go for a traditional upgrade into Windows 10. There is an upgrade path that is already available in a more seamless manner through some of the enterprise tools that are available.
My advice would be to go agile, sprint it out, rip and replace your devices with the brand new Windows 11 and then get it enrolled into your enterprise environment. Of course, doing a POC would be part of the story. It would be better to go with 11 directly because 10 and 11 are not very different. if you go to 10, you will take almost the same time as you would take for 11.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Windows 10
December 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
Functional Consultant at a tech services company with 10,001+ employees
Good user experience and easy to multitask
Pros and Cons
- "One of the most valuable features is the ease of multitasking. It's easy to switch over different applications and multitasking is very free and flawless. Another useful feature is the ability to recover any data from a crash. Multiple benchmarking applications are supported by Windows, which isn't the case with Linux. So in case you need an application, you can Google it, find it, and easily install it. The user experience is also good. If you have the SSD installed in the laptop or machine, it will start like a boom. Windows is always ahead."
- "Windows 10 could be improved by providing a data recovery application default. This is the most critical thing I have ever figured out in my career. If you accidentally deleted the data from the machine—the local machine—there is no way to get it back unless you install a third-party application. When your machine is connected to an IP domain, sometimes you won't be able to install a third-party application because it becomes a compliance issue, so you can get in trouble. Windows 10 should provide a data recovery solution."
What is our primary use case?
My primary use case of Windows is to run VMware. We have migrated about 47,000 machines in the environment, all of which are using Windows 10.
How has it helped my organization?
In Microsoft, in general, it's easy to configure the AD Group Policy and the exchange server. Previously, I was working with on-prem, and the PowerShell command is flawless. In our organization, Publisher and AD Group Policy have been beneficial. Also, if you want to switch over to using VMware at the same time, you can switch it.
What is most valuable?
One of the most valuable features is the ease of multitasking. It's easy to switch over different applications and multitasking is very free and flawless. Another useful feature is the ability to recover any data from a crash. Multiple benchmarking applications are supported by Windows, which isn't the case with Linux. So in case you need an application, you can Google it, find it, and easily install it. The user experience is also good. If you have the SSD installed in the laptop or machine, it will start like a boom. Windows is always ahead.
What needs improvement?
Windows 10 could be improved by providing a data recovery application default. This is the most critical thing I have ever figured out in my career. If you accidentally deleted the data from the machine—the local machine—there is no way to get it back unless you install a third-party application. When your machine is connected to an IP domain, sometimes you won't be able to install a third-party application because it becomes a compliance issue, so you can get in trouble. Windows 10 should provide a data recovery solution.
For additional features, I would like Windows to come with a powerful video editor. If I am developing a presentation or something, I have to find it myself somewhere. If you want to put in GI for any kind of video and do a presentation, it's pretty difficult to open a video, edit it, or do anything. If you have a video, you can simply add it, right? But there's no Microsoft in-house product for that—we have to use Adobe Photoshop or something. There are just some little, very small features that, if Microsoft added, would make life easier.
For how long have I used the solution?
I have been working with Windows 10 since I started my career. This is the default machine in India—the first OS is Windows, then Linux, and then Unix.
What do I think about the stability of the solution?
Windows 10 is stable. Unless there are any hardware issues or any bugs in an update, Windows performs perfectly. Any patches and updates are directly handled by the SCCM team, and they test it before deploying it. If there are any bugs or if anything is compromised, they will fix it. They won't upload it to the server unless and until it's 110% perfect.
What do I think about the scalability of the solution?
Windows 10 is easy to scale. We have 47,000 to 48,000 users working on Windows 10, and we have an onboarding team to help them understand how things work, what the policies are, and what the dos and don'ts are.
How are customer service and support?
Three or four years ago, I contacted Microsoft support. I had a problem with OneDrive, which is a product of Microsoft, so they fixed it. They took six to seven days to get my OneDrive completely back. The experience was wonderful and my problem was resolved.
Which solution did I use previously and why did I switch?
We previously worked with Windows 7—the most stable version of the millennium, we called it. It's flawless. That's the word for Windows 7: flawless. Once Windows 10 appeared in the market, it was a little buggy with application updates and packaging. Now, they have stabilized things.
Windows 7's boot time was much longer than Windows 10, so the UI experience was not too good. You can't install Windows 7 on the touch laptop because it won't give you the 110% exact feel of the touch panel. If you're using a Yoga kind of product—where you have the laptop and you can detach the screen, which then becomes your tablet—you can't use Windows 7. Windows 10 has features for tablet mode.
How was the initial setup?
The process is really, really straightforward. If you have a bootable hard drive, it might take more than 15 to 18 minutes. If someone is deploying it from the local site—not from the server—it's a fairly smooth and flawless process. Most of the instructions are on-screen and it will prompt you to do everything. It's easy to understand because the UI feature is really awesome and built smoothly. A newbie can do it easily. Nothing is in the backend or encrypted within the commands. It's purely simple and easy to deploy locally.
I have 17 people in the SCCM team who developed the OS as per the organization policies and what we call a golden image. In a project, if a client wants a Cisco AnyConnect VPN, that has to be implanted into the same OS. So they have their labs and they develop it with their security, firewalls, everything. Everything is synchronized from there in the labs, and then it is deployed.
What about the implementation team?
We implemented through an in-house team.
What's my experience with pricing, setup cost, and licensing?
Windows 10 has multiple versions—Home, Home Premium, and Enterprise—so the pricing will be different for each version. The pricing is okay and if they're getting sold out, that means people are buying it. I must say, it's a monopoly, but I really like the way Microsoft fits into the monopoly.
What other advice do I have?
I rate Windows 10 an eight and a half out of ten, just because I have some requirements for improvement, such as the data recovery and video editing screen.
Windows 10 is easy on the eyes because it has a dark mode feature. We work 16, 17, 18 hours on our laptop—I call it a second wife, because it is sometimes. We have 24 hours in a day, but we spend hours of it on the machine. You should use dark mode and lower the brightness to your liking, and continue your work. You will feel better.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
President at Claro
Though easy to use, app installation should be made easier
Pros and Cons
- "The solution's most valuable feature is that it is easy to use."
- "When I try to install and use apps in Windows 10, they don't work properly, making it an area that needs improvement."
What is our primary use case?
I use the solution in my company for work and business purposes.
What is most valuable?
The solution's most valuable feature is that it is easy to use.
What needs improvement?
When I try to install and use apps in Windows 10, they don't work properly, making it an area that needs improvement.
Just like cell phones, Windows 10 even installs some applications, but the ones that are available in the market are not very good, difficult to use, or do not get installed properly.
I have a complaint about Microsoft, which is mostly about Outlook, and not about Windows 10. I have nothing bad to say about Windows 10.
For how long have I used the solution?
I have been using Windows 10 for four to five years. I am a customer of the product.
What do I think about the stability of the solution?
The tool's stability is very good.
What do I think about the scalability of the solution?
I use the product every day in my company.
Which solution did I use previously and why did I switch?
I used Windows 7 in the past. Compared to Windows 7, I see that Windows 10 has many functionalities that I don't use.
How was the initial setup?
From one to ten, I rate the initial setup phase an eight, where ten means it is an easy process and one means it is difficult.
The solution is deployed on an on-premises model.
The solution can be deployed in three hours.
What about the implementation team?
I deployed the tool in my company.
What's my experience with pricing, setup cost, and licensing?
I rate the product's price as seven on a scale of one to ten, where ten means it is a very expensive tool. I need around 80 USD for Microsoft Office because I already paid for Windows 10. In general, I don't pay anything for the product.
Which other solutions did I evaluate?
I don't plan to switch to Windows 11 from Windows 10.
What other advice do I have?
The capacity of the solution is very good.
I did not face any problems when using Windows 10.
I recommend the product to others.
It is a very good product that is easy to use. I don't like that the solution no longer offers me the chance to choose the desktop option. It's a very nice software to use.
I rate the tool a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 19, 2024
Flag as inappropriateSystem and network security engineer at Central Bank of Nigeria
Ensures an increase in the productivity of its users
Pros and Cons
- "The most valuable feature of the solution is that it is easy to use, making it a user-friendly product."
- "It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times."
What is our primary use case?
I use Windows 10 in my company as an operating system to install applications, and then we use the applications to do what we need to do. The tool helps our company use browsers to surf the internet. With Windows 10, there are office tools that help users to work.
How has it helped my organization?
The tool's use increased productivity in our company because its users don't need any training to get started with the solution.
What is most valuable?
The most valuable feature of the solution is that it is easy to use, making it a user-friendly product.
What needs improvement?
Windows 10 has already been moved to Windows 11, but of course, they are more or less the same tool. Windows 10 can do something to make the tool available without the need to boot it. It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times.
For how long have I used the solution?
I have been using Windows 10 since its inception. I believe I have been using the product for six years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution.
Around 8,000 users in my company use the product. Even if my company plans to expand the use of the solution, we will do it at a slow pace.
How are customer service and support?
My company pays to get premium support from Microsoft.
Which solution did I use previously and why did I switch?
My company has experience with Windows XP, Windows 7, Windows Vista, Windows 8, and Windows 11. My company kept upgrading to the latest version of the solution.
How was the initial setup?
The product's initial setup phase was easy.
You need to have Windows OS in place for the product's deployment phase. If you're doing the deployment online, you can download the tool. If you don't take care of the deployment online, you need a bootable device.
The solution can be deployed in 20 to 30 minutes, depending on your internet strength.
Around five to ten people are required to take care of the product's deployment and maintenance phases.
What about the implementation team?
The installation phase of the product can be managed by oneself.
What's my experience with pricing, setup cost, and licensing?
I am not part of the vendor management team, so I don't know the product's price, but I know that my company has an enterprise agreement with Microsoft.
What other advice do I have?
The performance of the product is good.
The product is easy to use and is straightforward.
I rate the overall tool a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager at Reliance Industries Ltd
Though it is an easy-to-use solution with a straightforward setup phase, the support needs to be improved
Pros and Cons
- "This solution is easy to use. I am satisfied with the solution."
- "I want the solution's support to be improved. I want the support to be faster."
What is our primary use case?
I use the solution to run some applications. I also use it for normal browsing purposes.
What is most valuable?
This solution is easy to use. I am satisfied with the solution.
What needs improvement?
I want the solution's support to be improved. I want the support to be faster.
For how long have I used the solution?
I have been using Windows 10 for a few years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
The solution's scalability is good. A lot of people are using the solution in my company. The usage of the solution is increasing day by day. Its usage may increase by 50% in the next two years.
How are customer service and support?
I have contacted technical support. Though it is not as good as expected, it is reasonable.
How was the initial setup?
The setup phase was straightforward. I deployed the solution in 2016.
The deployment process involves us taking the software from Forcepoint, then Hitachi personnel install it for the first time. After that, we upgraded it. We got it when it was Windows Version 1.0, and now we are at Windows Version 5.3. The upgrading part was done by my in-house team members.
For the deployment and maintenance, we need around 10-20 people.
What about the implementation team?
For the first time, I implemented it with help from a Hitachi vendor.
What other advice do I have?
I recommend the solution to smaller companies. But for larger companies, I cannot recommend it.
Overall, I rate the solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Practitioner - Service Management at Peristent Systems
Offers a very ease of setup phase to its users
Pros and Cons
- "The product's initial setup phase was very simple, and I feel anyone can do it."
- "The tool's expensive part is an area where improvements are required."
What is our primary use case?
I use the solution in my company as it is the operating system installed on my laptop. The tool is used for regular day-to-day use, like for running apps and some official work.
What needs improvement?
The tool's expensive part is an area where improvements are required.
For how long have I used the solution?
I have experience working with Windows 10. I have been using it since it was released on the market.
How are customer service and support?
I never had to contact the solution's technical support.
Which solution did I use previously and why did I switch?
Personally, I use macOS, and I believe it is good for personal use.
How was the initial setup?
The product's initial setup phase was very simple, and I feel anyone can do it.
The solution can be deployed in 45 minutes.
What was our ROI?
Windows 10 is definitely better than Windows 7 in terms of performance, as it is comparatively faster and easier to work with, so all the work gets done quickly.
What's my experience with pricing, setup cost, and licensing?
The tool's price used to be good earlier, but now it has become expensive. The tool is worth the money, especially since Windows 10 users got auto-upgraded to Windows 11.
What other advice do I have?
After the tool's implementation, I can say that I see that its performance is better since the system does not hang anymore. The UI is also good. Overall, the experience is even better with Windows 11.
Windows 10 was definitely better than Windows 7. Windows 11 is better than Windows 10.
I like the fact that Windows 10 introduced Windows Defender, so I don't have to install antivirus separately. Windows Defender works well.
I have not integrated the tool with other teams.
I recommend Windows 11 over Windows 10.
I rate the tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 11, 2024
Flag as inappropriateThe ease of operating it boosts my productivity
Pros and Cons
- "It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity."
- "The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple."
What is our primary use case?
I have used it for sports, gaming and mainly Googling.
What is most valuable?
It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity.
What needs improvement?
The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple.
For how long have I used the solution?
I have been using Windows 10 for the past two years.
What do I think about the stability of the solution?
I would rate the stability 9 out of 10. It would have been better if there was a single ecosystem, similar to Mac and made it easy to share the files with other devices .
What do I think about the scalability of the solution?
The scalability is fine and helps you to synchronize the files and folders on cloud
How are customer service and support?
I had an issue with Windows 10, so I contacted support from the US initially due to my location, but eventually found effective assistance from the support team in Saudi Arabia.
Which solution did I use previously and why did I switch?
I have used Mac and Linux and switched from the same, because we had Microsoft tablets at our work.
How was the initial setup?
It was easy, similar to other products. The product was already deployed in the laptop
What's my experience with pricing, setup cost, and licensing?
The price strategy is fine and there are no additional costs involved.
Which other solutions did I evaluate?
I evaluated Apple, but Windows offered more features.
What other advice do I have?
Windows 10 offers faster performance and longer battery life compared to competitors. I would rate it 7 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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