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Yong Seok Kang - PeerSpot reviewer
Technical Consultant at MTRiver Consulting
Real User
Top 5Leaderboard
Has good integration features and a fantastic UI
Pros and Cons
  • "When it comes to the integration features, Windows 10 and Windows 11 are the same."
  • "Sometimes, I receive a blue screen when I open the product, so it is an area that can be improved in the tool."

What needs improvement?

Sometimes, I receive a blue screen when I open the product, so it is an area that can be improved in the tool.

For how long have I used the solution?

I have experience with Windows 10.

How are customer service and support?

I never contacted the solution's technical support, and instead, I use ChatGPT. I can find solutions to my issues with ChatGPT.

Which solution did I use previously and why did I switch?

I upgraded from Windows 10 to Windows 11. I have to face my customers, who normally prefer Windows 11 now, so I upgraded my PC. Windows 11 is more stable overall than Windows 10, and its UI is fantastic.

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Windows 10
October 2024
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What's my experience with pricing, setup cost, and licensing?

Microsoft supports free upgrades from Windows 10 to Windows 11.

What other advice do I have?

At some point in time, Windows 10 will reach the end of service, and then it can not be supported by Microsoft. I think everybody has to upgrade the OS to Windows 11 from Windows 10.

Windows 10 and Windows 11 look quite similar. It is quite easy to use the very good secured features in Windows 11. When I used to use Windows 10, it was quite difficult to find the features that I wanted. When it comes to protection, Windows 11 gives many functions or default options, but Windows 10 does not.

When it comes to the integration features, Windows 10 and Windows 11 are the same. Nowadays, many product companies support Windows 11, and then they start to support Windows 10.

Many people, like me, normally use ChatGPT. ChatGPT has two versions, one is for free and the other is a commercial version. The commercial version is excellent, and I am satisfied with it.

If I need some features or functions in Windows 10 or Windows 11, I check with my IT team.

Over Windows 10, I would recommend Windows 11 to others.

I rate the tool a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System and network security engineer at Central Bank of Nigeria
Real User
Top 5Leaderboard
Ensures an increase in the productivity of its users
Pros and Cons
  • "The most valuable feature of the solution is that it is easy to use, making it a user-friendly product."
  • "It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times."

What is our primary use case?

I use Windows 10 in my company as an operating system to install applications, and then we use the applications to do what we need to do. The tool helps our company use browsers to surf the internet. With Windows 10, there are office tools that help users to work.

How has it helped my organization?

The tool's use increased productivity in our company because its users don't need any training to get started with the solution.

What is most valuable?

The most valuable feature of the solution is that it is easy to use, making it a user-friendly product.

What needs improvement?

Windows 10 has already been moved to Windows 11, but of course, they are more or less the same tool. Windows 10 can do something to make the tool available without the need to boot it. It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times.

For how long have I used the solution?

I have been using Windows 10 since its inception. I believe I have been using the product for six years.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

It is a very scalable solution.

Around 8,000 users in my company use the product. Even if my company plans to expand the use of the solution, we will do it at a slow pace.

How are customer service and support?

My company pays to get premium support from Microsoft.

Which solution did I use previously and why did I switch?

My company has experience with Windows XP, Windows 7, Windows Vista, Windows 8, and Windows 11. My company kept upgrading to the latest version of the solution.

How was the initial setup?

The product's initial setup phase was easy.

You need to have Windows OS in place for the product's deployment phase. If you're doing the deployment online, you can download the tool. If you don't take care of the deployment online, you need a bootable device.

The solution can be deployed in 20 to 30 minutes, depending on your internet strength.

Around five to ten people are required to take care of the product's deployment and maintenance phases.

What about the implementation team?

The installation phase of the product can be managed by oneself.

What's my experience with pricing, setup cost, and licensing?

I am not part of the vendor management team, so I don't know the product's price, but I know that my company has an enterprise agreement with Microsoft.

What other advice do I have?

The performance of the product is good.

The product is easy to use and is straightforward.

I rate the overall tool a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Windows 10
October 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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Rupesh Kolhapurkar - PeerSpot reviewer
Manager at Reliance Industries Ltd
Real User
Top 5Leaderboard
Though it is an easy-to-use solution with a straightforward setup phase, the support needs to be improved
Pros and Cons
  • "This solution is easy to use. I am satisfied with the solution."
  • "I want the solution's support to be improved. I want the support to be faster."

What is our primary use case?

I use the solution to run some applications. I also use it for normal browsing purposes.

What is most valuable?

This solution is easy to use. I am satisfied with the solution.

What needs improvement?

I want the solution's support to be improved. I want the support to be faster.

For how long have I used the solution?

I have been using Windows 10 for a few years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

The solution's scalability is good. A lot of people are using the solution in my company. The usage of the solution is increasing day by day. Its usage may increase by 50% in the next two years.

How are customer service and support?

I have contacted technical support. Though it is not as good as expected, it is reasonable.

How was the initial setup?

The setup phase was straightforward. I deployed the solution in 2016.

The deployment process involves us taking the software from Forcepoint, then Hitachi personnel install it for the first time. After that, we upgraded it. We got it when it was Windows Version 1.0, and now we are at Windows Version 5.3. The upgrading part was done by my in-house team members.

For the deployment and maintenance, we need around 10-20 people.

What about the implementation team?

For the first time, I implemented it with help from a Hitachi vendor.

What other advice do I have?

I recommend the solution to smaller companies. But for larger companies, I cannot recommend it.

Overall, I rate the solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1998375 - PeerSpot reviewer
Analyst at a comms service provider with 10,001+ employees
Real User
Top 10
Useful for emails, reading books, and watching movies—for work and entertainment
Pros and Cons
  • "I've used different Windows releases for many years, so it's the preferred operating system that I'm used to. I don't use the tiled interface that Microsoft introduced to unify laptop and mobile interfaces, but I find it inconvenient on laptops. I prefer the more classical, conservative interface like Windows 7 and XP."
  • "I think there are too many unnecessary questions when installing the solution. I try to do it as quickly as possible, answering "no" or "I don't want" to most questions. I don't remember the questions because I just try to skip them all. I don't pay attention to particular questions as I don't need them. I know I'll get Windows at the end, which I need. Compared to years ago, the installation process now has many more non-technical questions about usage and family members, which I don't like."

What is our primary use case?

I use Windows 10 for everything in my IT job. I use it for different tools, programs, and client software in a client environment. I also use it for emails, reading books, and watching movies—for work and entertainment.

What is most valuable?

I've used different Windows releases for many years, so it's the preferred operating system that I'm used to. I don't use the tiled interface that Microsoft introduced to unify laptop and mobile interfaces, but I find it inconvenient on laptops. I prefer the more classical, conservative interface like Windows 7 and XP.

What needs improvement?

I think there are too many unnecessary questions when installing the solution. I try to do it as quickly as possible, answering "no" or "I don't want" to most questions. I don't remember the questions because I just try to skip them all. I don't pay attention to particular questions as I don't need them. I know I'll get Windows at the end, which I need. Compared to years ago, the installation process now has many more non-technical questions about usage and family members, which I don't like.

For how long have I used the solution?

I have been using the product for six to seven years. 

How are customer service and support?

I've never directly contacted Microsoft support, but I've found answers on their support website through Google searches. 

What other advice do I have?

I don't personally manage the security features; corporate administrators handle that. I don't control the default Windows security services. 

Our company plans to upgrade to Windows 11 in a few months, replacing Windows 10. I'm unsure about performance compared to Linux, but I'm more used to Windows, so I don't plan to switch.

We have OneDrive integration, but I don't use it much. For security and privacy reasons, I prefer keeping my files locally on hard disks rather than in the cloud. I also don't like distributing my files across cloud networks to make them more available to others.

I'd rate Windows 10 as eight out of ten. It's not a ten because of unnecessary features like the tiled interface and installation questions. Also, a controversial feature in Windows 11 would automatically take screenshots every few seconds, including passwords and secret information. After complaints, Microsoft made this feature off by default. They presented it as an advantage for retrieving lost information, but people feared privacy implications. That's why I don't rate it a ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Luis Candelario - PeerSpot reviewer
President at Claro
Real User
Though easy to use, app installation should be made easier
Pros and Cons
  • "The solution's most valuable feature is that it is easy to use."
  • "When I try to install and use apps in Windows 10, they don't work properly, making it an area that needs improvement."

What is our primary use case?

I use the solution in my company for work and business purposes.

What is most valuable?

The solution's most valuable feature is that it is easy to use.

What needs improvement?

When I try to install and use apps in Windows 10, they don't work properly, making it an area that needs improvement.

Just like cell phones, Windows 10 even installs some applications, but the ones that are available in the market are not very good, difficult to use, or do not get installed properly.

I have a complaint about Microsoft, which is mostly about Outlook, and not about Windows 10. I have nothing bad to say about Windows 10.

For how long have I used the solution?

I have been using Windows 10 for four to five years. I am a customer of the product.

What do I think about the stability of the solution?

The tool's stability is very good.

What do I think about the scalability of the solution?

I use the product every day in my company.

Which solution did I use previously and why did I switch?

I used Windows 7 in the past. Compared to Windows 7, I see that Windows 10 has many functionalities that I don't use.

How was the initial setup?

From one to ten, I rate the initial setup phase an eight, where ten means it is an easy process and one means it is difficult.

The solution is deployed on an on-premises model.

The solution can be deployed in three hours.

What about the implementation team?

I deployed the tool in my company.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price as seven on a scale of one to ten, where ten means it is a very expensive tool. I need around 80 USD for Microsoft Office because I already paid for Windows 10. In general, I don't pay anything for the product.

Which other solutions did I evaluate?

I don't plan to switch to Windows 11 from Windows 10.

What other advice do I have?

The capacity of the solution is very good.

I did not face any problems when using Windows 10.

I recommend the product to others.

It is a very good product that is easy to use. I don't like that the solution no longer offers me the chance to choose the desktop option. It's a very nice software to use.

I rate the tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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BenWong3 - PeerSpot reviewer
Solution Consulting Manager at Lenovo PCCW Solutions
Real User
Has a straightforward setup phase but needs to ensure that it doesn't work slow for the users
Pros and Cons
  • "The tool is easy to use."
  • "Sometimes, I need to reboot it when it slows down."

What is our primary use case?

I use the solution in my company for general office usage purposes, including areas like emails, Excel, or PowerPoint.

What is most valuable?

The most valuable feature of the solution stems from the fact that since it is the most common platform, many applications are available on it to support our company's needs. The tool is easy to use.

What needs improvement?

Sometimes, I need to reboot it when it slows down. When a patch is installed, it will have to be rebooted several times. The aforementioned area can be considered for improvement in the tool.

For how long have I used the solution?

I have been using Windows 10 for a couple of years.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

I don't think it is a scalable solution.

My company has over 1,000 product users.

My company has no plans to increase the number of users.

How are customer service and support?

My company just uses internal IT support, and I don't know whether they use some kind of Microsoft support.

How was the initial setup?

The product's initial setup phase is pretty straightforward.

The installation usually involves some patch deployment with some kind of tools. Generally, I just use the tool by myself, and I just need a USB to install the solution.

My company has an internal IT team to take care of the tool's deployment and maintenance.

The solution can be deployed in 30 minutes.

What's my experience with pricing, setup cost, and licensing?

I think my company has acquired a license from the OEM. I believe that the product is cheaply priced.

What other advice do I have?

Whether I would recommend the product to others or not depends on their use cases. The security part of the product may be an issue, and it might be quite serious.

Compared to the previous version of the products, the hardware compatibility offered by Windows 10 is okay right now since I haven't faced any application issues lately.

I rate the tool a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Madhuri Turumella - PeerSpot reviewer
Functional Consultant at DXC Technology
Real User
Top 10
User-friendly, has good security features, and provides patches for vulnerabilities
Pros and Cons
  • "The tool is user-friendly."
  • "The product must provide AI features in future releases."

What is our primary use case?

The solution is the back-end operating system for almost all my activities. I use it to connect with the client network and open the files in the system.

What is most valuable?

I like the file structure and the ability to search is valuable. 

I like the ability to create documents. The tool is user-friendly. The security is great. The vendor provides patches for the vulnerabilities in the solution. We have had no issues with the security. 

The newer versions are better than the older ones. I haven't personally faced any issues.

What needs improvement?

The product must provide AI features in future releases.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is highly scalable. We have almost one lakh users in our organization.

How are customer service and support?

The support is good. We do not contact support often. Our in-house support team can manage the issues by themselves.

How was the initial setup?

The IT team does the setup for us. One administrator is enough to deploy the product.

What was our ROI?

The ROI is good. We have got a 100% return on investment.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a seven out of ten. The price could be improved. There are no additional costs associated with the product.

Which other solutions did I evaluate?

I have also used Windows 8. Windows 10 is more user-friendly, and the response time is higher. Windows 10 has more features. For high-volume operations, organizations prefer Linux.

What other advice do I have?

Windows 10 is a good operating system for technical and IT personnel. It is a stable system. It has security features. It’s good for individual users. Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Risk Analyst at King Faisal Specialist Hospital
Real User
The ease of operating it boosts my productivity
Pros and Cons
  • "It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity."
  • "The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple."

What is our primary use case?

I have used it for sports, gaming and mainly Googling.

What is most valuable?

It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity.

What needs improvement?

The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple.

For how long have I used the solution?

I have been using Windows 10 for the past two years.

What do I think about the stability of the solution?

I would rate the stability 9 out of 10. It would have been better if there was a single ecosystem, similar to Mac and made it easy to share the files with other devices  .

What do I think about the scalability of the solution?

The scalability is fine and helps you to synchronize the files and folders on cloud

How are customer service and support?

I had an issue with Windows 10, so I contacted support from the US initially due to my location, but eventually found effective assistance from the support team in Saudi Arabia.

Which solution did I use previously and why did I switch?

I have used Mac and Linux and switched from the same, because we had Microsoft tablets at our work. 

How was the initial setup?

It was easy, similar to other products. The product was already deployed in the laptop 

What's my experience with pricing, setup cost, and licensing?

The price strategy is fine and there are no additional costs involved. 

Which other solutions did I evaluate?

I evaluated Apple, but Windows offered more features. 

What other advice do I have?

Windows 10 offers faster performance and longer battery life compared to competitors. I would rate it 7 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.