I use the solution in my company since, in our day-to-day life, we need Windows OS to operate and open different types of applications, like Microsoft Office, Microsoft 365, and Outlook.
Software Consultant at a tech vendor with 10,001+ employees
A user-friendly tool that offers an exceptional level of stability
Pros and Cons
- "The product's initial setup phase is a ten out of ten, where ten means that it needs an easy setup process."
- "In Microsoft Windows 10, screen sharing is an area of concern where improvements are needed, as such an option is not user-friendly."
What is our primary use case?
How has it helped my organization?
From a benefit perspective, I rate the Windows OS a ten out of ten.
What is most valuable?
The most valuable feature of the product is that it is a user-friendly tool with all the basic features, especially compared to other operating systems.
What needs improvement?
Remote access should be improved in the product. In Microsoft Windows 10, screen sharing is an area of concern where improvements are needed, as such an option is not user-friendly. If I want to connect another user to my laptop or computer, it should be easy to connect.
Microsoft must automate the part involving patch updates for Windows 10.
Buyer's Guide
Windows 10
January 2025
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Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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For how long have I used the solution?
I have been using Windows 10 for five years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.
More than 100 users in my company use the product.
There are no plans to increase the use of the solution in the future.
How are customer service and support?
I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase is a ten out of ten, where ten means that it needs an easy setup process.
I rate the product's deployment phase a seven out of ten, where one is easy to process, and ten is difficult to process. Every time when our company receives patch updates, the management needs to update it manually.
The solution is deployed on an on-premises model.
What's my experience with pricing, setup cost, and licensing?
Windows 10 is a cheaply priced product.
What other advice do I have?
I recommend the solution to those who plan to use it as it is a user-friendly product that anyone can use.
I rate the overall product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Student at University of Huddersfield
An affordable solution, but UI features need improvement
Pros and Cons
- "The solution's price is affordable."
- "The solution's UI could be better."
What is our primary use case?
We use the solution to run a few applications.
What needs improvement?
The solution's UI could be better.
For how long have I used the solution?
I have been using the solution since 2022.
What do I think about the stability of the solution?
I rate the solution's stability a six out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a five out of ten.
Which solution did I use previously and why did I switch?
I have used Windows 8 before.
How was the initial setup?
The solution's initial setup process works fine. It takes five minutes to complete.
What about the implementation team?
We implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
The solution's price is affordable. We purchase its yearly license.
What other advice do I have?
I rate the solution a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Windows 10
January 2025
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Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
838,713 professionals have used our research since 2012.
Telco and IT Cloud based solutions at a comms service provider with 10,001+ employees
It's quite simple to install
Pros and Cons
- "It's quite simple to install. I don't think that it's a problem. It takes maybe half an hour or less to install. It depends on the specs of the PC and what you need to do in advance, like backing up your drives. At most, it takes an hour."
- "Windows 10 isn't as stable as MacOS and requires too many patches. When the patches are installing, it slows down the PC. These changes are complex, and many processes are running simultaneously, so we experience a decrease in speed."
What is our primary use case?
Our operation is remote, and third-party vendors completely provide our PCs. We have a contract with them, so they provided the hardware and remote software installation through automation services. They have the images. Each PC is personal, and we have one for each employee in the company, so there are around 70,000 users.
We have an Office-based environment, so we work on Microsoft Office and Teams. We use this for remote connections, networking, and whatever. A lot of our activities are based on Microsoft Teams.
How has it helped my organization?
This isn't related to Windows 10, but rather the application that works on top. Teams is a good application, and it has provided excellent support for us in terms of exchanging information remotely during the pandemic. Teams is an important tool for us, and so are the others like Office, Excel, and PowerPoint.
What needs improvement?
Windows 10 isn't as stable as MacOS and requires too many patches. When the patches are installing, it slows down the PC. These changes are complex, and many processes are running simultaneously, so we experience a decrease in speed.
Another thing that could be useful is the ability to create virtual machines inside to have a hypervisor if it's possible. That way, we could use the operating system to create new virtual machines, allowing us to add special installations that might be useful for personal projects. But this is complex, but it could meet the market demand. VMware is the most widely used system globally, and Oracle is also common. So it would be great if we had something that could be used inside the operating system without installing something on top.
For how long have I used the solution?
We've been using Windows 10 for three or four years. We had a recent upgrade, and I think we'll be moving toward Windows 11 soon.
What do I think about the stability of the solution?
Windows 10 isn't always stable. But we have an automated patching system, and we're required to install a lot of patches.
What do I think about the scalability of the solution?
Our platform is 16 gigabytes, and we primarily use i5-based processors. For our typical use, this hardware is fine. We connect through the usual tools to our test plant, and we use normally Linux or Unix-based environments for development. The PCs are primarily used for office applications.
Which solution did I use previously and why did I switch?
We had an earlier version of Windows on our PCs. And about 15 years ago, we had a solution based on Sun Microsystems, so we used Unix. Windows 10 isn't as stable. That's why I prefer the macOS configuration. It's also less stable than the Unix-based Sun Microsystems setup we used some time ago.I think Windows is easier to use for office applications. But I wouldn't recommend it for industrial or telecom applications because I think many things need to be adjusted continuously, so I don't like this.
How was the initial setup?
I can install Windows 10 but not in our office because our external support provides it. However, I also have experience installing the full stack on a personal PC, so I think it's easy to do. I don't like the automatic installation of the patches because it's managed internally by the OS. In Unix, it's possible to make some changes. But the bottom line is that it's quite simple to install. I don't think that it's a problem. It takes maybe half an hour or less to install. It depends on the specs of the PC and what you need to do in advance, like backing up your drives. At most, it takes an hour.
What other advice do I have?
I rate Windows 10 eight out of 10. Microsoft should fix their releases as much as possible before putting them out. When I first installed Windows 10, I had to implement a lot of patches every week. This is not good. And even if we have a support service that prevents malware, we need to install antivirus and check every day. This isn't a problem for Unix-based platforms, which have more resilience for that. It depends on the use case. If you want to use Windows 10 for office applications, it's okay, but I wouldn't recommend it for industrial applications.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vice President at a energy/utilities company with 10,001+ employees
A stable, scalable and easily installable solution which boasts good performance and easy use
Pros and Cons
- "I like the stability, the performance and the ease of use."
- "It would be nice to have more integration with other platforms, something which is always welcome."
What is our primary use case?
We use Windows 10 for our personal applications.
What is most valuable?
I like the stability, the performance and the ease of use. We have not had any problems with the solution.
What needs improvement?
It would be nice to have more integration with other platforms, something which is always welcome.
What do I think about the stability of the solution?
The solution is quite stable, a feature which I like.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have not contacted technical support, although we are entitled to premium support when needed.
Which solution did I use previously and why did I switch?
With most of our users we use Windows 10. When it comes to some of the older versions, we go with Windows Symantec.
How was the initial setup?
The installation is quite straightforward.
I do not know how long it took.
What about the implementation team?
I believe that the technical team involved in the installation consists of a large number when one accounts for the developers.
Perhaps an additional 20 or 25 people are required for the deployment. This obviously depends on innumerable factors, such as the number of end users or servers involved or how many instances of the operating system are running.
What's my experience with pricing, setup cost, and licensing?
The price could possibly be improved, although I cannot know this for certain.
I do not know the specifics of the licensing terms, as we are talking about an enterprise arrangement of which I am not involved.
While I have not contacted technical support, we are entitled to premium support when needed.
What other advice do I have?
The solution is fine as is. I do not see shortcomings in it.
Windows PATH has been used exclusively.
I rate Windows 10 as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant at a tech services company with 10,001+ employees
Easy to set up and use with a very nice GUI
Pros and Cons
- "The product is quite user-friendly and easy to navigate."
- "The security could be improved. I have had colleagues who have gotten their files corrupted somehow."
What is our primary use case?
We are using this operating system for all of the functionality on offer. We have different machines on which we are using Eggplant to perform the functional testing. All those machines are currently on Windows 10 only since users have been using Windows 10 already, and it's quite user-friendly.
In all the cases where machines are present, we are performing the test over Windows 10 and using this Eggplant with all the different types of applications for the functionality users. Based on those tests, we are capturing data.
How has it helped my organization?
In the previous versions, you could get a copy of data or pirated data also, however, with Windows 10, as it is genuine software, it helped us a lot in avoiding this. It also has added security features and auto-updates. The upgrading of the software is very easy now.
What is most valuable?
The product is quite user-friendly and easy to navigate.
The GUI is quite impressive. We don't need to go into any command-line interface. Most of the things you can use with the click of a mouse.
The initial setup is very easy.
What needs improvement?
Sometimes we getting slowness issues while performing some heavy operations. We aren't multitasking or anything, however, some heavy load is there. In those times, Windows 10 is not responding as we would like it to. They need to improve this.
As of now, I haven't seen many ain points per see. However, whether we're upgrading the software or clearing the cache, it would help us if the solution was more responsive.
The security could be improved. I have had colleagues who have gotten their files corrupted somehow.
For how long have I used the solution?
I've been using the solution for maybe three or four years.
What do I think about the stability of the solution?
It's quite stable and is easy to work with as you don't need very special skills.
As of now, I haven't had any downtime or any blockage due to the software or OS. Of course, the slowness issue sometimes stops us a lot. The upgrades can be frustrating as they sometimes start an update when we are working. If it's between the working times, it's not a problem.
What do I think about the scalability of the solution?
It is quite easy to integrate add-on solutions and we've found that the scalability is fine in Windows 10. You don't have to do anything extra in that we can install easily, and we can use the software easily wherever it's required.
Within my team, my project, all of us are using Windows 10 since the project itself is dependent on Windows 10. We have around 10 people on our project. We are senior consultants, test engineers, test analysts, project managers, and test analysts.
How are customer service and technical support?
We haven't reached out to technical support. Right now, things are running smoothly and therefore there's no reason to be in touch. Therefore, I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
Previously, we may have been using Windows 7. We haven't used a different operating system. It's always been Microsoft.
How was the initial setup?
The initial setup is very straightforward. It's not a complex process at all.
What's my experience with pricing, setup cost, and licensing?
We have an in-built, permanent license. I can't speak to how much it costs our company.
What other advice do I have?
I'm just a customer and an end-user.
I would recommend this solution. It's not ideal for very heavy projects, however, for moderate or medium-type of projects that do not have a very heavy load or too much multitasking, Windows 10 is excellent.
Windows 10 makes for pretty comfortable working. It doesn't need users to be experienced in anything. If you want to start a new thing with Windows 10 OS, you don't need to worry about that. You can get into it easily. You don't need to have knowledge of any specific things so that you can catch up with the solution and how to use it easily.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director Lean Infrastructure at a tech services company with 201-500 employees
Familiarity, maturity and popular productivity tools make this OS almost indispensable
Pros and Cons
- "It is familiar and mature and runs the most popular productivity tools."
- "The operating system could be more configurable and compatible in integrating with other operating systems."
- "The core of the operating system needs work to become more stable and less complex. The need to occasionally re-install should not be necessary."
What is our primary use case?
I am using Windows 10 together with Ubuntu Linux as an operating system.
What is most valuable?
I am in the technical, IT area. I love the new Windows subsystem for Linux. Version two came out recently. I like the new functionality and mostly the better integration between the networks and the Windows 10 core system.
I also like that Windows is great for gaming. The gaming experience may actually be the thing that I like the most personally.
What needs improvement?
I always compare products with the competition or what open-source products are doing. I would love for Microsoft to provide or participate in more open-source projects. They could do more expansion with less R&D and learn from what other developers do.
The Windows interface could be much more flexible from a perspective of the user's experience. If you compare other operating systems to the standard Windows desktop experience, the level of configuration for Windows is not so great. You should be able to do more to customize it from the way it looks to the way it performs.
What I also do not likes is the core of the Windows architecture. The registries and complexities that may help it to run fast also lead to issues, latent files, and other issues. Everyone who uses the product knows about having to reinstall Windows. This problem is something that still exists in the latest versions. The operating system works against itself and becomes slower after months of usage. The lag is more apparent if you install a lot of different applications. Eventually, this causes more serious issues and you need to reinstall the operating system. This is not something that you ever have to do on a Linux operating system. Linux is much more flexible. It is much cleaner and it is much easier to configure to your needs.
One other issue I have with Microsoft — more than just the Windows operating system — is the lack of compatibility of their productivity tools suite. Nowadays, most people cannot live without their Office applications. Microsoft is the leader in this. Their Office products are not supported on Linux. In my opinion, the real reason people are still using Windows is not that it is a great operating system, it is because of the integrated productivity tools and familiarity.
For Windows, the core of the operating system needs improvement from the perspective of flexibility and stability.
As far as additional features, it is hard to really pinpoint something that Windows is missing. I think from a feature perspective and as a mature product, they are already pretty feature-heavy. They essentially have everything that a person could need and I do believe that Microsoft is doing a great job from the perspective of continually providing new features.
I would prefer that they further developed the possibility of running other operating system applications. I like the features we got from Windows 10 to help incorporate the use of the Linux system. But I would love it if they made the effort to further expand on that.
So the ability to better integrate with and run other operating systems would be a nice addition.
For how long have I used the solution?
I have been using the Windows OS product since Windows 3.1 or 3.11. So, I have more than 15 years of experience with Windows. We have been working with Windows 10 for about four years.
What do I think about the stability of the solution?
In general, the stability of the Windows operating system has greatly improved over the years. The latest versions of Windows 10 is the most improved and it is much better than it was. It still has room for improvement.
What do I think about the scalability of the solution?
We currently have about 250 people using Windows 10 in our organization. There is no real scalability concern.
How are customer service and technical support?
I am an ex-Microsoft employee, so I do have experience with technical support for Microsoft and the Windows 10 product. The guys on that team are great. They are certainly going out and doing their best. They are helpful. They have made a huge improvement over the last few years. They changed a lot of things in the process of how they work with customers. But honestly, I very rarely open a ticket related to Windows 10. I do not find a need for that. I am in the IT field. I fix issues all the time by myself if I have any with the operating system.
But the support team is helpful and improved.
How was the initial setup?
The installation is very straightforward.
What other advice do I have?
Any advice I have for people considering this product depends on the use case. I would definitely recommend using Windows 10 as an operating system and a familiar choice. But I would definitely also recommend trying other operating systems. It is very important to know what other operating systems have to offer. This one operating system has massive dominance on the market and I do not like the way that 90% of the people are using only Microsoft products without even considering anything else. It is limiting. So my advice is: learn more about other desktop experiences and try Linux as well to see the differences and what it has to offer.
On the scale from one to ten where one is the worst and ten is the best, I would rate Windows 10 as an eight-out-of-ten. Eight is a good rating but Windows can be better.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solutions Engineer at a tech services company with 1,001-5,000 employees
Easy to use and offers good performance
Pros and Cons
- "The product's initial setup phase is pretty straightforward."
- "My problem with the product stems from the fact that it does not ask for your opinion or time when going for an upgrade."
What is our primary use case?
I use the solution in my company just to run my applications, especially the ones that are compatible with Windows 10. In our office work, we use the tool for emails, presentations, browsing the internet, and some other similar stuff.
What is most valuable?
The most valuable feature of the solution is the notepad.
What needs improvement?
My problem with the product stems from the fact that it does not ask for your opinion or time when going for an upgrade. I feel that the product just starts the upgrade abruptly. The aforementioned area can be considered for improvement in the product. I would like the product to reduce the frequency of updates.
For how long have I used the solution?
I have been using Windows 10 for about six years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution.
In the APEC region, around 1,000 people use the product in the company. At a global level, there are around 2,000 people using the product.
Whether there are plans to increase the use of the product or not is something that depends on the plans that come out from our company's headquarters.
Which solution did I use previously and why did I switch?
Previously, I have used Windows 7. In the past, my company used to use Apple macOS, but since we wanted to standardize everything, we moved to Windows OS.
How was the initial setup?
The product's initial setup phase is pretty straightforward.
The solution is deployed on the cloud.
The solution can be deployed and can be up and running in 30 minutes, after which I can directly use the tool.
What's my experience with pricing, setup cost, and licensing?
My company has opted for a volume-based license.
What other advice do I have?
The performance offered by Windows 10 is better compared to the one offered by Windows 7.
The security framework offered by the product is not good enough for our company, and this is one of the reasons why we are using an additional product for endpoint protection.
One thing that I don't like about the product is when I present the product to our company's client. The clients find that they need to update without any dialogue box appearing for them asking whether they want to update it or not.
To those who plan to use the product, I would say that they need to be careful while using free Wi Fi access.
With regards to whether the solution supports hardware compatibility compared to its previous versions, I would say that one of the reasons why my company moved to the cloud was for compatibility, but in general I know that there is a need to refresh technology after five to eight years of its initial purchase.
In terms of the benefits offered by the product, I would say that it is very easy to use and is very user-friendly.
I rate the tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Implementing consultant at Simark
A stable solution that has useful features and fulfills the basic needs of users
Pros and Cons
- "The product is pretty stable."
- "The search feature could be improved."
What is our primary use case?
It is the main operating system of our organization.
What is most valuable?
I am a basic user. We use it because it is the company policy. I do not have any issues with it. The product is pretty stable.
What needs improvement?
It takes too long to find files. The search feature could be improved.
For how long have I used the solution?
I am using the latest version of the solution.
What do I think about the stability of the solution?
We did not face any issues with stability.
How was the initial setup?
The IT department installs the solution for us. It took them half a day.
What other advice do I have?
We do not use other systems like Oracle. Overall, I rate the tool a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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