I am impressed with the tool's interface and navigation.
Information Systems Manager at a healthcare company with 501-1,000 employees
A stable solution with a good interface and navigation
Pros and Cons
- "I am impressed with the tool's interface and navigation."
- "The tool needs to include NetMeeting which helps people to collaborate."
What is most valuable?
What needs improvement?
The tool needs to include NetMeeting which helps people to collaborate.
For how long have I used the solution?
I have been using the solution since its launch.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten.
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Windows 10
January 2026
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What do I think about the scalability of the solution?
I would rate the product's scalability a six out of ten. My company has around 600 users for the tool.
How was the initial setup?
The tool's initial setup is very complex. You have to insert the disc and copy the files. We use the tool's desktop version.
What about the implementation team?
We have IT teams who are capable of the product's installation.
What's my experience with pricing, setup cost, and licensing?
The product's commercial pricing is high.
What other advice do I have?
I would rate the product an eight out of ten. We have a team of four people who manage the tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager - Infrastructure Managed Services at a wholesaler/distributor with 10,001+ employees
A fast and user-friendly product with a good interface
Pros and Cons
- "The interface is good, and the product is very user-friendly."
- "AI tools like ChatGPT should be integrated into the solution."
What is our primary use case?
I use the product for my office work.
What is most valuable?
Windows Search is fast and helpful. The solution performs well. The interface is good, and the product is very user-friendly.
What needs improvement?
AI tools like ChatGPT should be integrated into the solution.
For how long have I used the solution?
I have been using the solution for two to three years.
What do I think about the stability of the solution?
I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the scalability an eight out of ten. Around 90,000 employees use the product in our organization. We use the product almost every minute.
How are customer service and support?
Microsoft Knowledge Base is very good. I get solutions to all my queries. Most of the users do not need to contact technical support.
How was the initial setup?
The initial setup is easy. I rate the ease of the initial setup a ten out of ten.
What about the implementation team?
We deployed the solution with an in-house IT team. One person can deploy the solution in around 25 minutes.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise-level license to use the product. The product is moderately priced. I rate the pricing a five out of ten.
What other advice do I have?
Microsoft PowerPoint should have more templates. Microsoft Excel should have more statistical formulas. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Windows 10
January 2026
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Telco and IT Cloud based solutions at a comms service provider with 10,001+ employees
It's quite simple to install
Pros and Cons
- "It's quite simple to install. I don't think that it's a problem. It takes maybe half an hour or less to install. It depends on the specs of the PC and what you need to do in advance, like backing up your drives. At most, it takes an hour."
- "Windows 10 isn't as stable as MacOS and requires too many patches. When the patches are installing, it slows down the PC. These changes are complex, and many processes are running simultaneously, so we experience a decrease in speed."
What is our primary use case?
Our operation is remote, and third-party vendors completely provide our PCs. We have a contract with them, so they provided the hardware and remote software installation through automation services. They have the images. Each PC is personal, and we have one for each employee in the company, so there are around 70,000 users.
We have an Office-based environment, so we work on Microsoft Office and Teams. We use this for remote connections, networking, and whatever. A lot of our activities are based on Microsoft Teams.
How has it helped my organization?
This isn't related to Windows 10, but rather the application that works on top. Teams is a good application, and it has provided excellent support for us in terms of exchanging information remotely during the pandemic. Teams is an important tool for us, and so are the others like Office, Excel, and PowerPoint.
What needs improvement?
Windows 10 isn't as stable as MacOS and requires too many patches. When the patches are installing, it slows down the PC. These changes are complex, and many processes are running simultaneously, so we experience a decrease in speed.
Another thing that could be useful is the ability to create virtual machines inside to have a hypervisor if it's possible. That way, we could use the operating system to create new virtual machines, allowing us to add special installations that might be useful for personal projects. But this is complex, but it could meet the market demand. VMware is the most widely used system globally, and Oracle is also common. So it would be great if we had something that could be used inside the operating system without installing something on top.
For how long have I used the solution?
We've been using Windows 10 for three or four years. We had a recent upgrade, and I think we'll be moving toward Windows 11 soon.
What do I think about the stability of the solution?
Windows 10 isn't always stable. But we have an automated patching system, and we're required to install a lot of patches.
What do I think about the scalability of the solution?
Our platform is 16 gigabytes, and we primarily use i5-based processors. For our typical use, this hardware is fine. We connect through the usual tools to our test plant, and we use normally Linux or Unix-based environments for development. The PCs are primarily used for office applications.
Which solution did I use previously and why did I switch?
We had an earlier version of Windows on our PCs. And about 15 years ago, we had a solution based on Sun Microsystems, so we used Unix. Windows 10 isn't as stable. That's why I prefer the macOS configuration. It's also less stable than the Unix-based Sun Microsystems setup we used some time ago.I think Windows is easier to use for office applications. But I wouldn't recommend it for industrial or telecom applications because I think many things need to be adjusted continuously, so I don't like this.
How was the initial setup?
I can install Windows 10 but not in our office because our external support provides it. However, I also have experience installing the full stack on a personal PC, so I think it's easy to do. I don't like the automatic installation of the patches because it's managed internally by the OS. In Unix, it's possible to make some changes. But the bottom line is that it's quite simple to install. I don't think that it's a problem. It takes maybe half an hour or less to install. It depends on the specs of the PC and what you need to do in advance, like backing up your drives. At most, it takes an hour.
What other advice do I have?
I rate Windows 10 eight out of 10. Microsoft should fix their releases as much as possible before putting them out. When I first installed Windows 10, I had to implement a lot of patches every week. This is not good. And even if we have a support service that prevents malware, we need to install antivirus and check every day. This isn't a problem for Unix-based platforms, which have more resilience for that. It depends on the use case. If you want to use Windows 10 for office applications, it's okay, but I wouldn't recommend it for industrial applications.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Functional Consultant at a tech services company with 10,001+ employees
Good user experience and easy to multitask
Pros and Cons
- "One of the most valuable features is the ease of multitasking. It's easy to switch over different applications and multitasking is very free and flawless. Another useful feature is the ability to recover any data from a crash. Multiple benchmarking applications are supported by Windows, which isn't the case with Linux. So in case you need an application, you can Google it, find it, and easily install it. The user experience is also good. If you have the SSD installed in the laptop or machine, it will start like a boom. Windows is always ahead."
- "Windows 10 could be improved by providing a data recovery application default. This is the most critical thing I have ever figured out in my career. If you accidentally deleted the data from the machine—the local machine—there is no way to get it back unless you install a third-party application. When your machine is connected to an IP domain, sometimes you won't be able to install a third-party application because it becomes a compliance issue, so you can get in trouble. Windows 10 should provide a data recovery solution."
What is our primary use case?
My primary use case of Windows is to run VMware. We have migrated about 47,000 machines in the environment, all of which are using Windows 10.
How has it helped my organization?
In Microsoft, in general, it's easy to configure the AD Group Policy and the exchange server. Previously, I was working with on-prem, and the PowerShell command is flawless. In our organization, Publisher and AD Group Policy have been beneficial. Also, if you want to switch over to using VMware at the same time, you can switch it.
What is most valuable?
One of the most valuable features is the ease of multitasking. It's easy to switch over different applications and multitasking is very free and flawless. Another useful feature is the ability to recover any data from a crash. Multiple benchmarking applications are supported by Windows, which isn't the case with Linux. So in case you need an application, you can Google it, find it, and easily install it. The user experience is also good. If you have the SSD installed in the laptop or machine, it will start like a boom. Windows is always ahead.
What needs improvement?
Windows 10 could be improved by providing a data recovery application default. This is the most critical thing I have ever figured out in my career. If you accidentally deleted the data from the machine—the local machine—there is no way to get it back unless you install a third-party application. When your machine is connected to an IP domain, sometimes you won't be able to install a third-party application because it becomes a compliance issue, so you can get in trouble. Windows 10 should provide a data recovery solution.
For additional features, I would like Windows to come with a powerful video editor. If I am developing a presentation or something, I have to find it myself somewhere. If you want to put in GI for any kind of video and do a presentation, it's pretty difficult to open a video, edit it, or do anything. If you have a video, you can simply add it, right? But there's no Microsoft in-house product for that—we have to use Adobe Photoshop or something. There are just some little, very small features that, if Microsoft added, would make life easier.
For how long have I used the solution?
I have been working with Windows 10 since I started my career. This is the default machine in India—the first OS is Windows, then Linux, and then Unix.
What do I think about the stability of the solution?
Windows 10 is stable. Unless there are any hardware issues or any bugs in an update, Windows performs perfectly. Any patches and updates are directly handled by the SCCM team, and they test it before deploying it. If there are any bugs or if anything is compromised, they will fix it. They won't upload it to the server unless and until it's 110% perfect.
What do I think about the scalability of the solution?
Windows 10 is easy to scale. We have 47,000 to 48,000 users working on Windows 10, and we have an onboarding team to help them understand how things work, what the policies are, and what the dos and don'ts are.
How are customer service and support?
Three or four years ago, I contacted Microsoft support. I had a problem with OneDrive, which is a product of Microsoft, so they fixed it. They took six to seven days to get my OneDrive completely back. The experience was wonderful and my problem was resolved.
Which solution did I use previously and why did I switch?
We previously worked with Windows 7—the most stable version of the millennium, we called it. It's flawless. That's the word for Windows 7: flawless. Once Windows 10 appeared in the market, it was a little buggy with application updates and packaging. Now, they have stabilized things.
Windows 7's boot time was much longer than Windows 10, so the UI experience was not too good. You can't install Windows 7 on the touch laptop because it won't give you the 110% exact feel of the touch panel. If you're using a Yoga kind of product—where you have the laptop and you can detach the screen, which then becomes your tablet—you can't use Windows 7. Windows 10 has features for tablet mode.
How was the initial setup?
The process is really, really straightforward. If you have a bootable hard drive, it might take more than 15 to 18 minutes. If someone is deploying it from the local site—not from the server—it's a fairly smooth and flawless process. Most of the instructions are on-screen and it will prompt you to do everything. It's easy to understand because the UI feature is really awesome and built smoothly. A newbie can do it easily. Nothing is in the backend or encrypted within the commands. It's purely simple and easy to deploy locally.
I have 17 people in the SCCM team who developed the OS as per the organization policies and what we call a golden image. In a project, if a client wants a Cisco AnyConnect VPN, that has to be implanted into the same OS. So they have their labs and they develop it with their security, firewalls, everything. Everything is synchronized from there in the labs, and then it is deployed.
What about the implementation team?
We implemented through an in-house team.
What's my experience with pricing, setup cost, and licensing?
Windows 10 has multiple versions—Home, Home Premium, and Enterprise—so the pricing will be different for each version. The pricing is okay and if they're getting sold out, that means people are buying it. I must say, it's a monopoly, but I really like the way Microsoft fits into the monopoly.
What other advice do I have?
I rate Windows 10 an eight and a half out of ten, just because I have some requirements for improvement, such as the data recovery and video editing screen.
Windows 10 is easy on the eyes because it has a dark mode feature. We work 16, 17, 18 hours on our laptop—I call it a second wife, because it is sometimes. We have 24 hours in a day, but we spend hours of it on the machine. You should use dark mode and lower the brightness to your liking, and continue your work. You will feel better.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Associate Software Development Engineer at a computer software company with 10,001+ employees
Easy to use and many useful features
Pros and Cons
- "Windows 10 has many features, all of which are pretty good. There's even an upgrade now, but I still haven't upgraded it yet. I can't remember what extra features Windows 10 offers compared to the previous version, but I have been pretty comfortable with Windows 10. It's easy to use."
- "I like the way it is already, I don't think I would improve anything about Windows 10. The licensing price could be cheaper, though."
What is our primary use case?
My primary use case is for running my personal and business applications. I use it on my personal machine as well as on the company machine. This solution is deployed on-premises.
What is most valuable?
Windows 10 has many features, all of which are pretty good. There's even an upgrade now, but I still haven't upgraded it yet. I can't remember what extra features Windows 10 offers compared to the previous version, but I have been pretty comfortable with Windows 10. It's easy to use.
What needs improvement?
I like the way it is already, I don't think I would improve anything about Windows 10. The licensing price could be cheaper, though.
For how long have I used the solution?
I have been using Windows forever, but I've been using Windows 10 for the past few years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
I have never contacted Microsoft's technical support.
Which solution did I use previously and why did I switch?
I hadn't used any other operating systems before implementing Windows.
How was the initial setup?
It's been years since I installed Windows 10, but the process was pretty straightforward. It didn't take very long and I didn't face any hurdles. The installation can be done by yourself.
What about the implementation team?
I implemented this solution myself.
What's my experience with pricing, setup cost, and licensing?
The licensing price could definitely be cheaper. I pay a yearly license for Windows 10.
What other advice do I have?
I rate this solution a 9.5 out of 10 and would definitely recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Program Administrator at a manufacturing company with 10,001+ employees
Good appearance, runs many application, but speed could improve
Pros and Cons
- "When comparing Windows 10 to Windows XP, Windows 10 is much better. The appearance is very good."
- "The performance of Windows 10 is a bit slow because it takes a lot of time for loading. That is a concern because the same 4GB Ram laptop, which I used with Windows XP and other versions, has been faster than Windows 10."
What is our primary use case?
I am using Windows 10 to run applications that I can learn from, such as Tableau, Power Applications, and Power Automate.
What is most valuable?
When comparing Windows 10 to Windows XP, Windows 10 is much better. The appearance is very good.
What needs improvement?
The performance of Windows 10 is a bit slow because it takes a lot of time for loading. That is a concern because the same 4GB Ram laptop, which I used with Windows XP and other versions, has been faster than Windows 10.
For how long have I used the solution?
I have been using Windows 10 for approximately two years.
What do I think about the scalability of the solution?
In my organization, we have more than 10,000 people using Windows 10.
How are customer service and support?
When I have issues with my personal computer there are options in the Windows itself, to report back to the organization. It has other support options, such as recovery. Since I bought the computer from Dell they are able to help me in some places but other places they cannot. Windows 10 does become slower in comparison to Windows XP.
With respect to my organization, most of the issues are taken care of by the IT department.
Which solution did I use previously and why did I switch?
I was using a computer with Windows XP and I did not have a choice to switch to Windows 10. It is what came with the laptop I purchased. If you want to purchase a computer right now you will receive a computer with Windows 11 preinstalled.
How was the initial setup?
I've not installed Windows 10 because I received it preloaded in the system from Dell. However, I did install Windows XP, but I have not installed Windows 11 yet.
What's my experience with pricing, setup cost, and licensing?
Windows 10 came preinstalled on my laptop, I am not sure the price.
What other advice do I have?
I would recommend Windows 10 to others if their systems have more than 8GB RAM. If anyone is having 4GB or less, then Windows XP is much better. However, Windows XP is now obsolete, it's not in the market right now.
I rate Windows 10 a six out of ten because of the speed issues. It takes a lot of time to load, especially if it's on lower RAM, such as 4GB RAM, it's quite slow.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business development manager for data protection solutions at a tech services company with 10,001+ employees
User-friendly interface and good wireless connectivity
Pros and Cons
- "One useful feature of Windows 10 is its connectivity with mobile devices and ability to make cableless connections with external devices."
- "So it would be nice to have the option to switch between this design and the previous one. Working with Windows 7, I preferred to use commands or applications like in the old version."
What is our primary use case?
Some basic Office applications are based on Microsoft Office 365 nowadays. However, we use special tools like VMware Workstation to do things like play with some samples of visualizer and visualize versions of your products as simulators. With some tools, it's necessary to connect to our remote or local lab and make small presentations like a demo of our solutions for customers. I'm not a software developer, so I'm not experienced with stuff like that. I'm not also experienced with using any cloud services besides Office 365.
What is most valuable?
The user interface is somehow good for me because it's based on web design and all this user-friendly stuff. It allows for faster selection of applications and it streamlines research functions, like obtaining that information file or something like this. One useful feature of Windows 10 is its connectivity with mobile devices and ability to make cableless connections with external devices. Windows 10 has made some improvements in performance, so it's not consuming hardware resources like Windows 7.
What needs improvement?
It's hard to define how Windows 10 could be improved. I've been using Windows for years, and every time I see progress, so I'm focused on the positive instead of the negative. But it's time-consuming to struggle with some issues. I don't think it's worth the time I have to spend fixing or finding something.
In terms of ways to improve Windows 10, I would like more interface options for this desktop. Right now, it's like a web design network with all these icons from Microsoft. The work area is selected by news collected from the outside, with some application set but not the full scope of the application I've installed. So it would be nice to have the option to switch between this design and the previous one. Working with Windows 7, I preferred to use commands or applications like in the old version. So it would be nice to be able to change the look and feel of the design.
And, of course, we are always talking about the security of private and professional data. So I hope for more protection against ransomware attacks. I expect that this will be included in a software update. Of course, I know that it could be covered by separate antivirus software, but I think that Microsoft has something like this included for home use, private use, and professional use. A company might accept the level of security offered by standard Microsoft software. It could be fine, but if not, there is always the option of buying something additional. Microsoft's security rules are a disadvantage, but then again, I can expect every company to use something like that.
For how long have I used the solution?
I've been using Windows 10 for a year or more. We updated our internal setup from Windows 7 to Windows 10. It was a time-consuming process.
What do I think about the stability of the solution?
I have no complaints about Windows 10's stability and experience. Everything works perfectly and is acceptable at the level of observation. So I there haven't been too many problematic cases I would like to talk about.
How are customer service and support?
Our delivery and support team takes care of our customer's products sometimes. Based on our partnership with Microsoft, which is gold level, we have to contact the support team at Microsoft. But every issue coming from using Windows 10 and so on is always fixed by our internal IT service team. So we have no direct contact with Microsoft with any problems like that.
How was the initial setup?
If you have a Plus Drive installed on your device, installing Windows 10 is pretty convenient. However, I don't have any experience with the setup because I'm using a standard corporate computer, which our internal IT staff prefers. So I am not involved in the process of installing Windows 10 from scratch. I get a ready-to-use laptop with some personalizations. I have to log in and use the correct password to make all corporate resources available on my device. However, in my personal life, I have seen progress with installation from version 7 to version 10. Maintenance on Windows 10 is done by a separate technical team that reacts to tickets and requests for support. They also make recommendations to fix something that is not working correctly. Sometimes they'll help when there are issues with corporate rules, like security, privileges, and accessing Active Directory. Also, when there was a migration happening in the background, like migration from Office 2016 to Office 365, there were some problems with migrating smoothly. We had to wait until our IT team fixed some features that were not accessible.
What's my experience with pricing, setup cost, and licensing?
Microsoft's licensing strategy is constantly changing. In a few years, we might only be using cloud versions for the Microsoft operating system. That's my prediction. So I'm not expecting a general improvement on that. For example, I know the average price of a standard operating system for home use, but I see the enterprise version much more expensive than the version for home users. I'm usually buying products for private use based on my company's different price preferences. So I have no billing platform included in the device. I'm not buying hardware and software separately. I'm always buying this combined version that includes the hardware and software.
What other advice do I have?
I rate Windows 10 eight out of 10. Windows is dominating the market. But, of course, everyone knows about Microsoft operating systems. However, some people who have had a bad experience are switching to Linux versions or Macros systems. But I don't think it's necessary to recommend and promote software like that because Microsoft is one of many creating software for home use and professional use with end-user devices.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Cyber security manager at a retailer with 10,001+ employees
Easy to use and familiar
Pros and Cons
- "The two main features that I have found valuable are its ease of use and that we are used to using Windows."
- "In the next release, I would like it to improve regarding stability plus performance."
What is our primary use case?
It is deployed on both cloud and on-prem.
I use a computing device, but it can be used for multiple functions and multiple aspects.
What is most valuable?
The two main features that I have found valuable are its ease of use and that we are used to using Windows.
What needs improvement?
In the next release, I would like improvement regarding stability plus performance.
For how long have I used the solution?
I have been using Windows 10 for a couple of years.
What do I think about the stability of the solution?
Windows 10 is stable. Clearly there are multiple vulnerabilities, multiple issues that happen, but otherwise it works.
What do I think about the scalability of the solution?
Windows 10 is scalable. We have around 3 to 4,000 people using it. And we have 20 - 25 admins or managers responsible for it.
How are customer service and technical support?
The support is okay.
Which solution did I use previously and why did I switch?
I previously tried Windows 7.
How was the initial setup?
It was a straightforward installation. It took 15 - 20 minutes.
What about the implementation team?
You can install it by yourself or with the help of the consultant\integrator.
What's my experience with pricing, setup cost, and licensing?
It offers a yearly and a monthly subscription. Yearly is the one we are using.
What other advice do I have?
On a scale of one to ten, I would give Windows 10 an eight.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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