Windows 10 can be used for admin tasks, developing, gaming, etc.
Cyber Security Specialist at a computer software company with 11-50 employees
Easy-to-use solution with a good user interface
Pros and Cons
- "Windows 10 is easy to use with a good user interface."
- "I would like to get less frequent updates from Windows 10."
What is our primary use case?
What is most valuable?
Windows 10's operating system is quite popular. Windows 10 is easy to use with a good user interface.
What needs improvement?
I would like to get less frequent updates from Windows 10.
For how long have I used the solution?
I have been using Windows 10 for 18 to 20 years.
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What do I think about the stability of the solution?
I rate Windows 10 an eight out of ten for stability.
What do I think about the scalability of the solution?
Windows 10 is a scalable solution. Approximately 50 to 60 users are using the software in our company.
How was the initial setup?
Windows 10 has an easy setup.
What about the implementation team?
The deployment of Windows 10 takes about 20 minutes. The solution can be deployed on the cloud and on-prem as well. One or two people are required for the maintenance of the solution.
What was our ROI?
We have seen a return on investment with Windows 10.
What other advice do I have?
Overall, I rate Windows 10 a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT specialist at a government with 201-500 employees
There are many ways to find files and programs, but it should have more native compatibility with Linux applications
Pros and Cons
- "For the most part, Windows 10 is the same as earlier versions of the operating system, but there are more ways to find files and programs. It's user-friendly."
- "Windows 10 could be more compatible with Linux-based programs. We would prefer to use Linux, but we need human support. Our leaders decided to go that way. They prefer to pay more for Microsoft because they believe it offers a better value."
What is our primary use case?
We use Windows 10 to run various applications. Most of our applications are web-based. We have very few client-server applications.
What is most valuable?
For the most part, Windows 10 is the same as earlier versions of the operating system, but there are more ways to find files and programs. It's user-friendly.
What needs improvement?
Windows 10 could be more compatible with Linux-based programs. We would prefer to use Linux, but we need human support. Our leaders decided to go that way. They prefer to pay more for Microsoft because they believe it offers a better value.
For how long have I used the solution?
I have used Windows 10 for more than five years.
What do I think about the stability of the solution?
Windows 10 is stable. I have only gotten a blue screen one or two times. It's rare.
How was the initial setup?
Installing Windows 10 is straightforward because we've used the other Windows operating systems, so it isn't hard for our engineers to configure the machines.
What other advice do I have?
I rate Windows 10 seven out of 10. Other operating systems are excellent but harder to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Windows 10
December 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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Support at a tech services company with 11-50 employees
It's easy to use and set up
Pros and Cons
- "Windows 10 is easy to use. I like the built-in antivirus features."
- "PowerShell could be improved."
What is our primary use case?
I use Windows 10 as an operating system for running applications. We have more than 300 employees. Almost all of them are running Windows 10.
What is most valuable?
Windows 10 is easy to use. I like the built-in antivirus features.
What needs improvement?
PowerShell could be improved.
For how long have I used the solution?
I have used Windows 10 for 10 years.
What do I think about the stability of the solution?
Windows 10 is stable.
How are customer service and support?
Microsoft's support is good, but it takes them a long time to respond.
How was the initial setup?
Windows 10 is easy to set up.
What other advice do I have?
I rate Microsoft Windows 10 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Systems Manager at a healthcare company with 501-1,000 employees
A stable solution with a good interface and navigation
Pros and Cons
- "I am impressed with the tool's interface and navigation."
- "The tool needs to include NetMeeting which helps people to collaborate."
What is most valuable?
I am impressed with the tool's interface and navigation.
What needs improvement?
The tool needs to include NetMeeting which helps people to collaborate.
For how long have I used the solution?
I have been using the solution since its launch.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability a six out of ten. My company has around 600 users for the tool.
How was the initial setup?
The tool's initial setup is very complex. You have to insert the disc and copy the files. We use the tool's desktop version.
What about the implementation team?
We have IT teams who are capable of the product's installation.
What's my experience with pricing, setup cost, and licensing?
The product's commercial pricing is high.
What other advice do I have?
I would rate the product an eight out of ten. We have a team of four people who manage the tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager - Infrastructure Managed Services at a wholesaler/distributor with 10,001+ employees
A fast and user-friendly product with a good interface
Pros and Cons
- "The interface is good, and the product is very user-friendly."
- "AI tools like ChatGPT should be integrated into the solution."
What is our primary use case?
I use the product for my office work.
What is most valuable?
Windows Search is fast and helpful. The solution performs well. The interface is good, and the product is very user-friendly.
What needs improvement?
AI tools like ChatGPT should be integrated into the solution.
For how long have I used the solution?
I have been using the solution for two to three years.
What do I think about the stability of the solution?
I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the scalability an eight out of ten. Around 90,000 employees use the product in our organization. We use the product almost every minute.
How are customer service and support?
Microsoft Knowledge Base is very good. I get solutions to all my queries. Most of the users do not need to contact technical support.
How was the initial setup?
The initial setup is easy. I rate the ease of the initial setup a ten out of ten.
What about the implementation team?
We deployed the solution with an in-house IT team. One person can deploy the solution in around 25 minutes.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise-level license to use the product. The product is moderately priced. I rate the pricing a five out of ten.
What other advice do I have?
Microsoft PowerPoint should have more templates. Microsoft Excel should have more statistical formulas. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Consultant at a consultancy with 11-50 employees
System startup improved, applications run smooth, regular free upgrades, and affordable
Pros and Cons
- "The applications seem to run smoother on this solution than they did with Windows 7."
- "It would be great if they could make the systems boot faster but I think it is more of a function of the PC than the solutions."
What is our primary use case?
We are a small company and we use Windows 10 Professional for four of our computers. We use Windows 11 Pro on the newer PC and will transition to it as we replace the older machines.
How has it helped my organization?
Windows 10 Professional is more stable than our previous version, Windows 7 Enterprise, for our purposes. We've not had a single crash since installing it.
What is most valuable?
Windows 10 Professional allows us to network our internal computers and share files easily.
Startup time is faster with Windows 10 over Windows 7 Enterprise.
It is highly stable. As mentioned above, we've not had any crashes in three years, which is amazing.
Microsoft releases patches and updates. And we've not had any issues with them, so far.
The applications seem to run smoother on Windows 10 Pro than they did with Windows 7.
What needs improvement?
It would be great if Microsoft could make PCs boot much faster but I think it may be more of a function of the PC's system design than the operating system. Solid-state drives have no mechanical mechanisms making them faster than the earlier hard disk drive technology. I'm an end-user, like most people, and want my PC to boot faster so I may begin my work.
As I think further about Windows 10 improvement, it would be better if Microsoft could improve how their operating system stores files. And I would like to find my information quicker without having to devise a new search strategy every time I forget where I stored a file.
For how long have I used the solution?
I have been using the solution since it came out. I believe it was approximately three years. I'm still using Windows 10 on my older PC and use Windows 11 on the newer one.
What do I think about the stability of the solution?
It seems to be reliable. We've not had any crashes with it on any of our PCs in three years of daily heavy use.
What do I think about the scalability of the solution?
We don't have scalability as a requirement.
How are customer service and support?
We've not had to use Microsoft customer service with Windows 10. We've used tech experts on user blogs that are available online for unusual situations with other Microsoft applications but not yet with Windows 10 Professional. I don't know if these experts are paid or not but they usually respond within 48 hours.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Windows 7 Enterprise, which was occasionally unstable, but effective overall. Windows 10 Professional is more stable.
How was the initial setup?
The setup is automatic. Hit the go button and it installs smoothly.
What about the implementation team?
No.
What was our ROI?
We haven't calculated it, but I would estimate that the lack of crashes saved us at least 20 hours per year per PC. Maybe, that is a bit high, but it's a ballpark guess.
What's my experience with pricing, setup cost, and licensing?
Windows 10 was already factory installed on our new PCs. We upgraded to Windows 10 Professional later. For home users, the professional version is not necessary unless file sharing between PCs is a requirement.
Which other solutions did I evaluate?
No.
What other advice do I have?
I rate Windows 10 Professional an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Information Officer at a tech consulting company with 51-200 employees
Useful features include firewall, antivirus protection, and Outlook
Pros and Cons
- "One of the most valuable features is that there is one processor. Some other valuable features are the firewall, antivirus protection, Microsoft Defender, and Outlook."
- "Windows 10 could be improved with faster upgrades. I know they already made changes to the next version, so maybe I have to upgrade first and then check whatever I think was missing. Apart from that, I haven't really had any issues."
What is our primary use case?
I primarily use Windows 10 for personal purposes and business projects.
I have Windows 10 installed on my laptop.
What is most valuable?
One of the most valuable features is that there is one processor. Some other valuable features are the firewall, antivirus protection, Microsoft Defender, and Outlook.
What needs improvement?
Windows 10 could be improved with faster upgrades. I know they already made changes to the next version, so maybe I have to upgrade first and then check whatever I think was missing. Apart from that, I haven't really had any issues.
As for additional features, maybe they could add some enhancements regarding better memory and battery management.
For how long have I used the solution?
I have been using Windows 10 for around two to three years.
What do I think about the stability of the solution?
I think Windows 10 is stable, and I'm able to do work for very long hours. Unfortunately, however, after some time, there are issues with battery or maybe memory management.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
I have never been in touch with Microsoft's technical support, but I send diagnostics when I'm able to.
Which solution did I use previously and why did I switch?
I previously used Windows 7. I think the leap from Windows 7 was major because I felt that it was not very secure and I think it was ending its support. Because of this, I focused more on having a more stable OS, which was Windows 10. Windows 10 is more stable and secure than previous versions.
How was the initial setup?
The initial setup process was fairly simple. I didn't really have to handle installation because it was pre-installed on my laptop when I bought it.
What's my experience with pricing, setup cost, and licensing?
Windows 10 was pre-installed when I bought my laptop, so I haven't had to deal with any licensing costs.
What other advice do I have?
I rate Windows 10 an eight out of ten. I would recommend Windows 10 to others, but I'm also looking to upgrade.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Telco and IT Cloud based solutions at a comms service provider with 10,001+ employees
It's quite simple to install
Pros and Cons
- "It's quite simple to install. I don't think that it's a problem. It takes maybe half an hour or less to install. It depends on the specs of the PC and what you need to do in advance, like backing up your drives. At most, it takes an hour."
- "Windows 10 isn't as stable as MacOS and requires too many patches. When the patches are installing, it slows down the PC. These changes are complex, and many processes are running simultaneously, so we experience a decrease in speed."
What is our primary use case?
Our operation is remote, and third-party vendors completely provide our PCs. We have a contract with them, so they provided the hardware and remote software installation through automation services. They have the images. Each PC is personal, and we have one for each employee in the company, so there are around 70,000 users.
We have an Office-based environment, so we work on Microsoft Office and Teams. We use this for remote connections, networking, and whatever. A lot of our activities are based on Microsoft Teams.
How has it helped my organization?
This isn't related to Windows 10, but rather the application that works on top. Teams is a good application, and it has provided excellent support for us in terms of exchanging information remotely during the pandemic. Teams is an important tool for us, and so are the others like Office, Excel, and PowerPoint.
What needs improvement?
Windows 10 isn't as stable as MacOS and requires too many patches. When the patches are installing, it slows down the PC. These changes are complex, and many processes are running simultaneously, so we experience a decrease in speed.
Another thing that could be useful is the ability to create virtual machines inside to have a hypervisor if it's possible. That way, we could use the operating system to create new virtual machines, allowing us to add special installations that might be useful for personal projects. But this is complex, but it could meet the market demand. VMware is the most widely used system globally, and Oracle is also common. So it would be great if we had something that could be used inside the operating system without installing something on top.
For how long have I used the solution?
We've been using Windows 10 for three or four years. We had a recent upgrade, and I think we'll be moving toward Windows 11 soon.
What do I think about the stability of the solution?
Windows 10 isn't always stable. But we have an automated patching system, and we're required to install a lot of patches.
What do I think about the scalability of the solution?
Our platform is 16 gigabytes, and we primarily use i5-based processors. For our typical use, this hardware is fine. We connect through the usual tools to our test plant, and we use normally Linux or Unix-based environments for development. The PCs are primarily used for office applications.
Which solution did I use previously and why did I switch?
We had an earlier version of Windows on our PCs. And about 15 years ago, we had a solution based on Sun Microsystems, so we used Unix. Windows 10 isn't as stable. That's why I prefer the macOS configuration. It's also less stable than the Unix-based Sun Microsystems setup we used some time ago.I think Windows is easier to use for office applications. But I wouldn't recommend it for industrial or telecom applications because I think many things need to be adjusted continuously, so I don't like this.
How was the initial setup?
I can install Windows 10 but not in our office because our external support provides it. However, I also have experience installing the full stack on a personal PC, so I think it's easy to do. I don't like the automatic installation of the patches because it's managed internally by the OS. In Unix, it's possible to make some changes. But the bottom line is that it's quite simple to install. I don't think that it's a problem. It takes maybe half an hour or less to install. It depends on the specs of the PC and what you need to do in advance, like backing up your drives. At most, it takes an hour.
What other advice do I have?
I rate Windows 10 eight out of 10. Microsoft should fix their releases as much as possible before putting them out. When I first installed Windows 10, I had to implement a lot of patches every week. This is not good. And even if we have a support service that prevents malware, we need to install antivirus and check every day. This isn't a problem for Unix-based platforms, which have more resilience for that. It depends on the use case. If you want to use Windows 10 for office applications, it's okay, but I wouldn't recommend it for industrial applications.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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