I use Windows 10 for my day-to-day work facilities. I use the solution on my desktop to send emails and communicate with my peers.
L3 Engineer at Momentum Metropolitan Holdings Limited
A user-friendly solution that can be used to send emails and communicate with peers
Pros and Cons
- "Windows 10 is more user-friendly and has most of the things I want."
- "The solution’s security and stability could be improved."
What is our primary use case?
What is most valuable?
Windows 10 is more user-friendly and has most of the things I want. If I want to learn something, it's much easier with the solution.
What needs improvement?
The solution’s security and stability could be improved.
For how long have I used the solution?
I have been using Windows 10 for around three years.
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What do I think about the stability of the solution?
I rate the solution an eight out of ten for stability.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
The solution was deployed in-house.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Policy manager at National Grid
Stability is this solution's best feature
Pros and Cons
- "We have more than 20,000 endpoint users for Windows 10 at our company."
- "There is room for improvement when it comes to the licensing."
What is most valuable?
The most valuable Windows 10 feature for me is stability.
What needs improvement?
There is room for improvement when it comes to the licensing.
For how long have I used the solution?
I have been using Windows 10 for two years.
What do I think about the stability of the solution?
Windows 10 is stable.
What do I think about the scalability of the solution?
We have more than 20,000 endpoint users for Windows 10 at our company.
How are customer service and support?
I have never had to contact Microsoft's technical support.
How was the initial setup?
I do not know very much about the installation process. I was not involved in it.
What's my experience with pricing, setup cost, and licensing?
We pay for a yearly subscription.
What other advice do I have?
I would recommend Windows 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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February 2025

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Founder, President & COO at a analyst firm with 1,001-5,000 employees
A versatile operating system from the most valuable company in the world
Pros and Cons
- "My impression is that the security via windows defender is good enough that I no longer feel a need for another third-party security solution."
- "Everything's tied-in via Bluetooth; it's kind of a pain in the ass because it hijacks your calls."
What is our primary use case?
My laptop is my work and life laptop. I'm a small business owner — my laptop is my lifeblood. More recently, with all this COVID stuff and remote learning, I had to repurpose a couple of my older laptops that deprecated out of my own personal use; I made them suitable for my kids to use for online education. That's what led me to upgrade them from Windows seven to Windows 10.
Everybody in my company uses Windows 10.
Our entire DevOps team works on Microsoft machines. I suppose there are hip little companies out there that use Apple products — that's ineffable to me. I think Windows has done a good job of addressing a lot of concerns around stability and computational inefficiency. It used to be the case that when you were doing more complex, high-intensity computing, you probably needed to be on Linux machines. I don't think that's as true as it used to be. I know smart people that use Apple, but it blows my mind.
What is most valuable?
My impression is that the security via windows defender is good enough that I no longer feel a need for another third-party security solution, which had always been the case in the past. I think that perception still holds true. I might be wrong about that, but prior to Windows 10, I always felt obliged to go with, Norton or McAfee as an additional anti-virus service. So, I began reading reviews and got comfortable with the idea that Windows Defender as a primary security system was good enough.
What needs improvement?
I don't like a lot of the features that are in it. I'm still somewhat archaic in that I like the form-factor of a traditional laptop: I don't want to touch my screen; I don't want it to behave like a tablet; I don't want it to bend in weird ways that I'm never actually going to use. There are a lot of features in Windows 10 that seem to be designed for it to be deployed on a Window's surface or something like that. I don't want that Cortana voice feature. I don't need to talk to my laptop. The phone application where you can integrate your smartphone with it so that you can directly view images that are on your phone, that feature sucks. Everything's tied-in via Bluetooth; it's kind of a pain in the ass because it hijacks your calls.
For how long have I used the solution?
I have been using Windows 10 for roughly two and a half years.
What do I think about the stability of the solution?
Stability-wise, it's pretty good. I put it through its paces more than most people. Outlook doesn't integrate nearly well enough with Google Mail Servers. I think that's more than a Microsoft Office issue than windows. Still, when you host your mail on Google (I host with Google but I use Outlook as an email client), the integration is poor. Google or Outlook issue some new updates once every couple of months that make them play worse together for a week. It's kind of annoying. I think it's a conscious business decision though. I suspect foul play on both sides.
What do I think about the scalability of the solution?
As I use Windows 10 for personal use, I can't comment on the scalability.
How are customer service and technical support?
The only thing I've ever used Window's tech support for was to upgrade from Windows 7 to Windows 10, which you're able to do for free. Which is cool.
How was the initial setup?
The initial setup is pretty straightforward — it's Windows. Microsoft is one of the largest, most valuable companies in the world despite not being ever seen as cool, newer, sexy.
What other advice do I have?
My advice would be to go ahead and use Windows 10. Overall, on a scale from one to ten, I would give this solution a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at emco Bau- und Klimatechnik GmbH & Co. KG
Powerful and fast
Pros and Cons
- "The product is powerful and fast."
- "Patch management could be improved."
What is most valuable?
It’s the most used system worldwide. The product is powerful and fast. Everybody is working with it.
What needs improvement?
Patch management could be improved.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The tool is perfectly stable.
How are customer service and support?
We have a licensed partner that provides local support in Germany. I rate the support an eight to nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was easy. The deployment took about 20 to 30 minutes.
What was our ROI?
The solution is worth the money it costs.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is average.
What other advice do I have?
We might upgrade to Windows 11 by the end of this year because the support provided for Windows 10 might end soon. Overall, I rate the tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal - Low Code at LTIMindtree
User-friendly product with an easy initial setup process
Pros and Cons
- "Windows 10 is a user-friendly product."
- "The system's pricing needs improving."
What is most valuable?
Windows 10 is a user-friendly product. I do not encounter any struggle while using it.
What needs improvement?
The system's pricing needs improving.
What do I think about the stability of the solution?
The product is robust and has good stability.
What do I think about the scalability of the solution?
We have around 40,000 Windows 10 users in our organization. It is a scalable platform.
How was the initial setup?
The initial setup is easy. It only takes a few minutes to complete.
What about the implementation team?
I can implement the product myself for personal use. However, I would require assistance from a consultant to deploy in a professional space.
What's my experience with pricing, setup cost, and licensing?
Windows 10 is expensive.
What other advice do I have?
I recommend Windows 10 and rate it a ten out of ten. It is deployed on the cloud and has good functionality.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data engineer at nust
Quite intuitive and really easy to use compared to other operating systems
Pros and Cons
- "Windows 10's most valuable feature is that it is quite intuitive and really easy to use compared to other operating systems."
- "Windows 10 should have less frequent updates."
What is our primary use case?
I use Windows 10 to access my browser, make text documents, and run some personal applications.
What is most valuable?
Windows 10's most valuable feature is that it is quite intuitive and really easy to use compared to other operating systems.
What needs improvement?
Windows 10 should have less frequent updates.
For how long have I used the solution?
I have been using Windows 10 for a few years.
What do I think about the stability of the solution?
So far, Windows 10 has been quite stable.
How was the initial setup?
The initial setup of Windows 10 is quite straightforward.
What other advice do I have?
Overall, I rate Windows 10 an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Office 365 support specialist at a renewables & environment company with 51-200 employees
Overall good functionality, stable, but performance could improve
Pros and Cons
- "I have found all the features to be valuable. I like the compatibility of Windows with other products, I can add applications. The general compatibility of Microsoft is good, I know that I can use all the Microsoft products."
- "I do not like the interface of Windows 10 very much and the performance could be enhanced. Sometimes everything is a little bit cumbersome. When I used the interface of Windows 7 it was much quicker than Windows 10, as far as finding the information. I preferred Windows 7 for this interoperability. It was easier to interact with the Windows 7, to use the control panel. With Windows 10 there are fewer settings in the control panel as well, but there's the different possibility to reach the same information, and sometimes it creates confusion."
What is our primary use case?
I am using Windows 10 on my personal and work computers. Everything application that I use has to go through Windows 10. I could not do anything without it.
What is most valuable?
I have found all the features to be valuable. I like the compatibility of Windows with other products, I can add applications. The general compatibility of Microsoft is good, I know that I can use all the Microsoft products.
What needs improvement?
I do not like the interface of Windows 10 very much and the performance could be enhanced. Sometimes everything is a little bit cumbersome. When I used the interface of Windows 7 it was much quicker than Windows 10, as far as finding the information. I preferred Windows 7 for this interoperability. It was easier to interact with the Windows 7, to use the control panel. With Windows 10 there are fewer settings in the control panel as well, but there's the different possibility to reach the same information, and sometimes it creates confusion.
Overall, it was easier to reach different programs in the previous version.
In an upcoming release of Windows 10, I would like to see less. There are too many elements or settings. I prefer the operating system to be very minimal because it's only the base to access all the software. It doesn't need to be cumbersome, it should contain what we need and nothing more. For example, the weather, or similar features, only take up memory.
For how long have I used the solution?
I have been using Windows 10 for approximately six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found it is not scalable.
How are customer service and support?
I have contacted Microsoft support but not for Windows 10. I have spoken to them about all the Office 365 products. They're very quick and I really appreciate them, it's very nice to work with the Microsoft technician. I'm not a Microsoft person, I don't work for Microsoft, but nevertheless, it's a very nice team.
How was the initial setup?
The installation of Windows 10 is quite quick. Windows 10 is a large piece of software and needs time to get installed, but it's quite user-friendly. It takes time, it can't take five minutes to install an operating system, it's okay. It's user-friendly, the installation is quite easy, even for normal users. I'm an admin, but for normal users, I think it's easy as well.
What about the implementation team?
I did the installation of my home computer and at work, I did it through an image, or through an SCCM, which other products are offered by Microsoft.
What's my experience with pricing, setup cost, and licensing?
My company is on a corporate license for Windows 10 and my personal computer I bought the operating system already installed, I did not pay for it.
What other advice do I have?
A normal user I would advise them to follow the instruction when you install Windows 10 and use the search function because everything can be found in the search function. There's lots of information you can find in the browser, in a Google search. We talking about a very specific product. Windows 10 is an operating system, it's not real software, it's difficult to evaluate.
I rate Windows 10 seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vice President - Network and Infrastructure at NJA LLC
A good operating system with a valuable encryption tool
Pros and Cons
- "The operating system itself is good."
- "I think the user interface can be a little bit better."
What is our primary use case?
I use Windows 10 just for application purposes.
How has it helped my organization?
It has improved the way our organization functions.
What is most valuable?
The operating system itself is good, and I use BitLocker for encryption. Another valuable feature is the snipping tool, where you could cut and paste.
What needs improvement?
I think the user interface can be a little bit better. Improve the menus because navigating the menu could be a little difficult if you don't have any experience.
They need to get rid of that hive registry. Over time, the hive can get defragged, and you have to start installing and uninstalling. It becomes very fragmented and very convoluted with multi-layers.
Their support could also be better. Sometimes support can get lost when outsourced or outsourced somewhere to a different culture.
For how long have I used the solution?
I've been using Windows 10 for over four years.
What do I think about the stability of the solution?
Stability depends on how programs are written, in terms of memory management and more. But it has become somewhat stable.
What do I think about the scalability of the solution?
Scalability is easier if you're using the VDI or the virtual desktop. If you have to deal with it on an individual basis, then that becomes a little complex and tedious.
How are customer service and technical support?
Support could be better. But on a scale from one to ten, I'll give Windows 10 support a seven.
Which solution did I use previously and why did I switch?
We had Linux before. For administration purposes and those types of roles, Windows is more user-friendly. Windows was more user-friendly at the time, but Linux has caught up.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
For those interested in using Windows 10, I would advise them to stay up to date with security patches. The one bad thing about Windows is that it tends to put the system slowly into acquiesce mode, where things stop operating if you don't apply security patches. When it comes to that, the first level of troubleshooting is installing the operating system patches, and then before you know it, everything's working fine again.
On a scale from one to ten, I would give Windows 10 a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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