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Irad Dukad - PeerSpot reviewer
IT Manager at Ducart
Real User
Top 10
User-friendly with an easy setup and good stability
Pros and Cons
  • "The performance, overall, has been excellent."
  • "The security should be better on the solution."

What is our primary use case?

The solution is primarily used on all the local PCs in the company. It's also used for file sharing. Everything Windows runs on - the software and everything - runs on this.

What is most valuable?

The stability of the solution is quite good.

The performance, overall, has been excellent.

The product is user-friendly. Everyone finds it very easy to use for the most part.

The initial setup is quite straightforward.

What needs improvement?

The solution isn't overly scalable, from what I have witnessed. 

The security should be better on the solution.

Microsoft should work to make the product more flexible than it currently is.

The solution could be a bit expensive.

For how long have I used the solution?

I've been dealing with the solution since it first came out. I can't recall the exact number of years. It's been a while.

Buyer's Guide
Windows 10
February 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?

The solution has been very stable so far. There are no bugs or glitches that I have seen. It doesn't crash or freeze at all. The performance is reliable. It's good.

What do I think about the scalability of the solution?

I would not describe the solution as scalable.

We've used it since it came onto the market, however, the number of users is always changing. It's hard to describe the exact number of users.

How are customer service and support?

I don't recall ever dealing directly with technical support. I can't speak to how helpful or responsive they are overall. I don't have direct contact to go off of.

Which solution did I use previously and why did I switch?

I have some experience with Linux and have used Microsoft servers as well. In our organization, we have used the 2008 and 2016 versions of the server.

How was the initial setup?

The initial setup is not difficult or overly complex. I found it to be rather straightforward. 

How long the deployment takes depends on if it's an upgrade from an older version or if it's upgraded from the hardware. It varies from one to two hours to one to two days. It depends on the hardware.

What about the implementation team?

I handled the implementation completely by myself. For the installation, I did not use an integrator or consultant. It was taken care of in-house without outside assistance required.

What's my experience with pricing, setup cost, and licensing?

We tend to pay for the license yearly and have 3-year agreements with Microsoft.

The solution could always be cheaper. If they lowered the price, it would be ideal for the customer base.

What other advice do I have?

I mostly deal with items from an integrator's angle. I don't typically choose the solutions I deal with. That's decided largely by the client.

I typically deal with the latest version of the solution. I cannot speak to the exact version number.

I'd recommend the solution to other users and organizations.

I would rate the product at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1327578 - PeerSpot reviewer
Enterprise Architect at a real estate/law firm with 1,001-5,000 employees
Real User
Stable, easy to install, easy to use, and intuitive
Pros and Cons
  • "It works. It is stable, unlike other versions of Windows. It is easy to use and intuitive for the most part."
  • "They could really improve or clarify user account types and stuff. I help people with their Microsoft Windows 10 installations and setups. A lot of times, I pre-configure devices for them, and it is a pain to switch the user so that it shows them as the owner when I've done the initial setup. I have found some workarounds for that, but user management on it outside of a domain is somewhat cumbersome. They probably expected that one person is going to be the management and owner of it, and they seem to have built it that way, but third parties like us, who help friends and family with their setups, can sometimes run into some headaches while trying to help people without having our data loaded over to the machine with the synchronization. Microsoft has a tendency to try and put too much into what is supposed to be just an operating system. I would rather have choices and pick what I want to include. They sometimes cram too much in there."

What is our primary use case?

I have my own personal-owned license on my machines at home. I use it for personal usage as well as for work. I use it to run my software, and I also use it for gaming and managing my baseball card trades and stuff like that.

I am on the developer channel, so I am on one version above the release.

What is most valuable?

It works. It is stable, unlike other versions of Windows. It is easy to use and intuitive for the most part.

What needs improvement?

They could really improve or clarify user account types and stuff. I help people with their Microsoft Windows 10 installations and setups. A lot of times, I pre-configure devices for them, and it is a pain to switch the user so that it shows them as the owner when I've done the initial setup. I have found some workarounds for that, but user management on it outside of a domain is somewhat cumbersome. They probably expected that one person is going to be the management and owner of it, and they seem to have built it that way, but third parties like us, who help friends and family with their setups, can sometimes run into some headaches while trying to help people without having our data loaded over to the machine with the synchronization.

Microsoft has a tendency to try and put too much into what is supposed to be just an operating system. I would rather have choices and pick what I want to include. They sometimes cram too much in there.

For how long have I used the solution?

I have been using Windows 10 since the first beta came out in 2015. It has been a couple of years.

What do I think about the stability of the solution?

It is stable. I didn't have any issues that were directly Windows-related. Usually, it had to do with other games and applications having or causing problems.

What do I think about the scalability of the solution?

As long as you're on the 64-bit build, it is very easy to scale.

How are customer service and technical support?

I have never called Windows tech support for Windows 10. However, I have dealt with the developer group, but that includes people like myself helping each other in the community. I do interact with their developer team on the bug releases and stuff. I fill out the questionnaires and stuff about bugs that I find. I've dealt with them, but that's not really tech support.

Which solution did I use previously and why did I switch?

I have always used Windows. My previous Windows release was Windows 7. Before that, I had Windows XP. Before that, I had Windows 3.51. It has always been Windows.

Windows is easy to use and intuitive for the most part. I work with Apple devices, but I like being able to have control over my environment. I can have more control with Windows 10 than with others. To be able to use Unix operating system, you have to be an engineer.

How was the initial setup?

It is easy. If you get it new on a machine, you're usually up and running in a few minutes.

What other advice do I have?

I would advise others to go with the Professional version and not the Home version. I would rate Windows 10 a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Windows 10
February 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer1366281 - PeerSpot reviewer
Information Technology Supervisor at a renewables & environment company with 501-1,000 employees
Real User
A huge step up from previous versions
Pros and Cons
  • "It's very straightforward. There is virtually no learning curve at all."
  • "The updates could be improved. Sometimes when we update, there are instances where it fails or crashes."

What is our primary use case?

It's all right. It does the job. We use it for emails and troubleshooting widgets — stuff like that. Within our organization, there are roughly 100 employees using this solution.

What is most valuable?

Windows 10 is easy to use. It's not like Windows 8 where it had that "start menu" that took up the entire screen. I didn't like that one.

It's very straightforward. There is virtually no learning curve at all.

What needs improvement?

The updates could be improved. Sometimes when we update, there are instances where it fails or crashes. I wish they would sort that out. When the update is downloaded, maybe we could have a method of checking that the downloaded update from Windows is alright so it doesn't damage our computers before restarting it.

For me, that's the most troubling part — crashing after we've updated it. I've experienced that many times. There are instances where it has actually corrupted the Windows OS, then we have to reformat it.

Every time I have to reformat and install Windows, I have to remove so many pre-installed games and other unnecessary junk. I don't like that. It's just a bother having to remove them again and again and again.

For how long have I used the solution?

I have been using this solution since it first hit the market.

What do I think about the stability of the solution?

Stability-wise, Windows 10 is great.

What do I think about the scalability of the solution?

It's very easy to expand Windows 10.

How are customer service and technical support?

I have to contact technical support from time to time. They're efficient, I always get what I need from them.

How was the initial setup?

The initial setup is simple. It's just like any other setup of Windows.

What about the implementation team?

Typically, I set it up myself. My team also knows how to deploy it. Installation takes roughly 30 to 45 minutes.

Sometimes we have to maintain it. Sometimes it slows down and we have to defragment it. Often, it's actually the computer itself that's slow simply because it's dirty; so we have to open up the computer and clean it. We handle all maintenance on our own, including cleaning the computers if they're dirty.

What's my experience with pricing, setup cost, and licensing?

For Filipino standards, it's quite expensive. We pay per license. So far, there have been no hidden costs.

What other advice do I have?

Windows 10 is a big step up from Windows 7. Windows 8 was not that great. Overall, Windows 10 is a lot better than previous versions.

You'll have to update as soon as Windows 7 is no longer supported. If you stick with Windows 7, there are going to be security risks as it's not supported and updated by Windows. That's a big deal if you want security, etc.

I would absolutely recommend Windows 10 to others. Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gajanan Shalgar - PeerSpot reviewer
Software Engineer at OMFYS Technologies India Pvt.Ltd
Real User
Top 10
A user-friendly product that is easy to set up and easy to work with
Pros and Cons
  • "The product is user-friendly."
  • "The product must send updates less frequently."

What is our primary use case?

It is an operating system. I need it to access applications and services. I use the tool for personal purposes.

What is most valuable?

The product is user-friendly. It has good features.

What needs improvement?

I get updates continuously. The product must send updates less frequently. The copy speed changes depending on the size of the file.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The product’s stability is good. I rate the stability an eight out of ten. The speed of copying depends on the size of the file.

How was the initial setup?

The initial setup is easy. I am from an IT background. It is easy for me. I can configure and reboot the system myself.

What about the implementation team?

I deployed the tool myself.

What was our ROI?

The product is easy to handle and reboot.

What's my experience with pricing, setup cost, and licensing?

I paid for the license.

What other advice do I have?

I will recommend the solution to others. It is easy to set up. Anyone can set it up. It is also easy to use. Overall, I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Luciano Batalha - PeerSpot reviewer
Systems Engineer at EVONICEVONIC
Real User
Top 5Leaderboard
Easy to set up, highly scalable and compatible with all applications
Pros and Cons
  • "It is compatible with most of the applications I use like Office."
  • "Windows needs to improve the memory process—memory management. Sometimes, it consumes too much."

What is our primary use case?

I use it for work purposes on my laptop like Outlook, Excel, and so on. 

What is most valuable?

It is compatible with most of the applications I use like Office. 

What needs improvement?

Windows needs to improve the memory process—memory management.   Sometimes, it consumes too much.

For how long have I used the solution?

I have been using Windows for five years. 

What do I think about the stability of the solution?

The stability is not bad. I would rate the stability a six out of ten because you need to restart Windows because Windows doesn't manage memory in the best way.

The operating system, if you don't restart it, will slow down.

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. There are 22 end users in my company using it.

We have plans to increase the number of users, and it is regularly used. 

How was the initial setup?

The initial setup is simple. It's user-friendly.

What about the implementation team?

We can do it in-house. So we only need to put the CD in the laptop, and it's next, next, next. It's very simple.

It took around 30 minutes to install. It can be deployed on-premises or in the cloud. You can create a virtual machine with Windows 10.

What's my experience with pricing, setup cost, and licensing?

It is not expensive. The licensing costs are okay. I would rate the pricing a seven out of ten, with one being cheap and ten being expensive.

What other advice do I have?

Overall, I would rate it a ten out of ten. Because in the world, it's the most used OS in all companies. It's compatible with all applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2301675 - PeerSpot reviewer
Director of MSc Corporate Finance at a energy/utilities company with 1,001-5,000 employees
Real User
Top 20
A Microsoft operating system for personal computers, tablets, embedded devices and internet of things devices
Pros and Cons
    • "Windows Updating System needs improvement."

    What is our primary use case?

    Windows 10 is a standard defect tool for all laptops. Some desktop so that we don't know all I would say all employees, customer computer are using Windows. 

    What needs improvement?

    Windows Updating System needs improvement. 

    For how long have I used the solution?

    I have been using Windows 10 for five years. 

    What do I think about the stability of the solution?

    It is a highly stable solution. I rate the stability an eight out of ten. 

    What do I think about the scalability of the solution?

    It is a scalable solution. I would rate the scalability an eight out of ten. 

    How was the initial setup?

    The initial setup is straightforward. I would rate it eight out of ten. The deployment takes less than two hours. 

    What's my experience with pricing, setup cost, and licensing?

    All Microsoft products are expensive. 

    What other advice do I have?

    I would rate the overall solution an eight out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Computer Repair Technician at self-employed
    Real User
    Top 5
    A modern interface providing users with an upgraded and user-friendly operating system experience
    Pros and Cons
    • "It showcases a diverse range of applications without consuming excessive storage."
    • "When there are updates, the system should automatically identify and remove any unnecessary previous features that are no longer needed, ensuring that they don't take up space on the storage media during this period."

    What is our primary use case?

    I use it as the operating system.

    What is most valuable?

    It showcases a diverse range of applications without consuming excessive storage.

    What needs improvement?

    When there are updates, the system should automatically identify and remove any unnecessary previous features that are no longer needed, ensuring that they don't take up space on the storage media during this period. A reduction in pricing aligned with the local exchange rate would indeed be a welcomed improvement.

    For how long have I used the solution?

    I have been working with it for approximately six years.

    What do I think about the stability of the solution?

    I haven't faced any major downtime. All that's required is regular updates to ensure the system remains secure.

    How are customer service and support?

    The technical support service management is satisfactory for me.

    How was the initial setup?

    The initial setup was straightforward. The sequential instructions help you enable the follow-along feature, ensuring a smooth progression until you reach the final stages of the installation process.

    What about the implementation team?

    The installation process is contingent on product specifications detailing RAM and processor requirements. Larger systems with significant resources tend to take more time, while smaller installations, say two or four gigabytes, are completed noticeably easier.

    What was our ROI?

    I recognize the value it provides, as it protects me from attacks.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is on the higher end, especially in Nigeria where the exchange rate is considerably high, making it challenging to afford such products.

    What other advice do I have?

    Overall, I would rate it eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Solution Manager at Huawei
    Real User
    Top 20
    A user-friendly interface with a variety of features and robust security but with significant update-related issues and forced system updates
    Pros and Cons
    • "Among the most valuable aspects are the graphics tools and the integrated security features, with a notably effective firewall."
    • "Sometimes, upgrades may fail, leading to system crashes or other unexpected issues."

    What is our primary use case?

    We made the transition to Windows 11 for our daily use, and we've found it to be a more efficient and lighter operating system. It appears to offer improved security and flexibility.

    What is most valuable?

    Among the most valuable aspects are the graphics tools and the integrated security features, with a notably effective firewall. It's a stable system overall.

    What needs improvement?

    Sometimes, upgrades may fail, leading to system crashes or other unexpected issues. There have been instances of performance concerns and occasional hiccups when dealing with Huawei's customized version of Windows 10.

    For how long have I used the solution?

    I have been using it for four years.

    How are customer service and support?

    I would rate its support services eight out of ten.

    How would you rate customer service and support?

    Positive

    What's my experience with pricing, setup cost, and licensing?

    It falls within the average price range; it's not particularly cheap or expensive.

    What other advice do I have?

    Overall, I would rate it seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.