My primary use case of Windows 10 is for personal use. I don't run anything business-related on Windows. I use it from time-to-time and it's deployed on-premises. I use it a couple of times a year, whenever I occasionally need to do small tasks, like copy files that only Windows has access to.
Co-Founder at a tech services company with 1-10 employees
Good enough, but update stability needs improvement
Pros and Cons
- "The most valuable feature is that it's a good enough operating system for anyone who isn't technically proficient."
- "This solution is good enough, but Windows is always playing catch-up when it comes to development. An improvement I would like to see is in Windows updates. They don't seem to test the updates."
What is our primary use case?
What is most valuable?
The most valuable feature is that it's a good enough operating system for anyone who isn't technically proficient.
What needs improvement?
This solution is good enough, but Windows is always playing catch-up when it comes to development. For instance, Docker containers is technology that was introduced with Linux and they just decided that it was usable. The primary reason why I rarely use Windows is that it's not interesting from a development perspective.
An improvement I would like to see is in Windows updates. They don't seem to test the updates. My wife uses Windows as well and after the update, her computer was no longer usable. It was what we call the "blue screen of death." It had to be erased and started up from scratch, which was a nightmare. It seems that they aren't testing their updates anymore, they're just pushing them, and they're not propagating the updates to everybody. They're propagating to a specific, small portion of people. Only after do they check if everything is okay. If there's no bad feedback, then they increase the scope, release the updates to the wider public, and so on. Windows is a paid operating system, so this is not normal and not okay. I would expect this from open source technologies, but even these are better. We are using the open source version of Ubuntu, which is free, and it's still way better than the updates for Microsoft operating systems. I have only worked with the desktop version of Windows 10, so I don't know how things work for the server operating systems, but at least for the common user of Windows 10, it's a nightmare.
For how long have I used the solution?
I have been using Windows 10 for a few years.
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What do I think about the stability of the solution?
This solution is stable, but updates affect this too. The operating system is stable until an update causes everything to crash. This happens more often that not, I would say. My wife has had two issues with this. On two separate occasions, her computer has crashed just because of the updates. Every time her computer restarts because of an update that needs to be installed, she is afraid that her computer will stop working.
What do I think about the scalability of the solution?
I'm not sure because I am the only one who uses Windows, and even then it's on very rare occasions.
How are customer service and support?
I have never dealt with Microsoft technical support.
How was the initial setup?
I haven't installed Windows myself. My wife says that Windows was already installed and licensed along with the machine that she purchased.
What about the implementation team?
I implemented through a vendor team. Windows 10 came with the laptop my wife purchased.
What's my experience with pricing, setup cost, and licensing?
Our Windows 10 license was purchased with a laptop.
Which other solutions did I evaluate?
I also use the open source version of Ubuntu Linux, which is free and still runs better than Windows 10. If you are technically proficient, I recommend going with Ubuntu Linux. If not, go with Windows.
For cloud-based software, I use G Suite Enterprise. I use this software to communicate with customers who need to record videos and other things like that, and I prefer it over Zoom.
What other advice do I have?
I would rate Windows 10 a five out of ten, primarily because the updates for the desktop version are a nightmare and need improvement. I recommend Windows to anybody who isn't technically proficient. Otherwise, go with Ubuntu Linux.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a comms service provider with 1,001-5,000 employees
Has a user-friendly interface
Pros and Cons
- "The most valuable feature is how friendly the interface is. I expect that we will soon go up to Windows 11 because it's already available."
- "Windows 10 could be improved by implementing synchronization between Teams and Skype for Business. If you're in a conference call in one tool, the other tool shows that you're available. This means that you get calls from other people in your organization while you are unavailable. So synchronization is missing, that's all."
What is our primary use case?
My primary use case is for daily office work. I use the full Microsoft 365 suite with Outlook, PowerPoint, all those tools. We have fully implemented Microsoft and don't use any third-party applications. Outlook is the main mail application, Teams and Lync are for communication, Word and PowerPoint are for editing, preparing documents, and presentation.
What is most valuable?
The most valuable feature is how friendly the interface is. I expect that we will soon go up to Windows 11 because it's already available.
What needs improvement?
Windows 10 could be improved by implementing synchronization between Teams and Skype for Business. If you're in a conference call in one tool, the other tool shows that you're available. This means that you get calls from other people in your organization while you are unavailable. So synchronization is missing, that's all.
For how long have I used the solution?
I have been using Windows 10 for a few years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
I have never contacted technical support. If I have a problem, I contact my IT department and they are the ones who contact Microsoft, but they know how to solve most problems.
How was the initial setup?
The installation was very easy. I received a link from our IT department, clicked the link, and within a few minutes everything was up and running. You can do it yourself.
What about the implementation team?
I implemented myself.
What's my experience with pricing, setup cost, and licensing?
I'm unsure of cost or licensing because our IT department handles that.
What other advice do I have?
Even though Microsoft won't need my recommendation because Windows is such a popular tool, I recommend this to anyone who is looking into implementing this solution.
There are about 500 people in my organization using this solution. There is no team necessary for deployment and you spend almost no time on maintenance compared to the duration of time that you are using Windows. It's very simple.
I would rate Windows 10 a ten out of ten. It's a perfect tool and the cost is very reasonable.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Region Head - S1@Dimension Data India at a computer software company with 51-200 employees
Reliable, easy to install, and maintain
Pros and Cons
- "Windows 10 is quite stable."
- "I would like to have more security."
What is our primary use case?
Windows 10 is something I use for both official and personal purposes.
I believe Windows was also performing governance for us.
What needs improvement?
I would like to have more security. With each passing phase, you must strengthen your security. In the next release, I am expecting more security from Windows.
For how long have I used the solution?
I've been using Windows 10 since its initial release.
I've been using this operating system for quite some time, several years.
What do I think about the stability of the solution?
Windows 10 is quite stable.
What do I think about the scalability of the solution?
Everyone in our company uses Windows 10. We have over 7,000 users.
How are customer service and support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
There are two things to consider. The first is that, as an organization, our policy is to move on to the next version once it has become stable. It was a group decision rather than an individual decision, leaving me no option, I had to upgrade it, and I did so.
How was the initial setup?
The installation of Windows 10, is pretty straightforward.
To deploy and maintain this solution, we have a team of ten people.
What about the implementation team?
You don't need help installing Windows 10, you can do it yourself.
What's my experience with pricing, setup cost, and licensing?
We are classified as an enterprise and have an enterprise license.
What other advice do I have?
I have no issues recommending this operating system.
I am very happy with Windows 10, I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a manufacturing company with 1,001-5,000 employees
Easy to implement, quick to deploy, and simple to use
Pros and Cons
- "The performance is decent. I don't see many incidents of it crashing."
- "Compared to Ubuntu or other products, I don't consider the operating system to be that great in terms of stability."
What is our primary use case?
We primarily use the solution on all of the company desktops and laptops. We use it for running personal and business applications.
What is most valuable?
The solution is easy to use.
The performance is decent. I don't see many incidents of it crashing.
The installation is easy and the deployment is pretty quick.
What needs improvement?
I wouldn't describe the solution as scalable.
Compared to Ubuntu or other products, I don't consider the operating system to be that great in terms of stability.
For how long have I used the solution?
We've been using this solution for seven or eight years at this point.
What do I think about the stability of the solution?
The stability of the product isn't as good as, for example, Ubuntu. That said, I rarely deal with it crashing.
What do I think about the scalability of the solution?
The solution does not really scale.
We have about 5,000 users that use this product in our organization.
How are customer service and support?
We have internal support which is good and we get it pretty fast when we need it.
Which solution did I use previously and why did I switch?
We have a combination of Microsoft Windows, Oracle Linux, and Red Hat Enterprise Linux. We used to use Windows 7 and we've since updated everything to Windows 10.
How was the initial setup?
The installation is straightforward and it only takes about 40 minutes to deploy.
What about the implementation team?
I can handle the implementation process myself. I do not need outside assistance from integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
You do have to pay in order to use the solution, however, it is a one-time fee. You do not have to worry about daily or monthly licensing costs.
What other advice do I have?
I'd rate the solution at an eight out of ten.
I would recommend this product to other users and companies.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager- Projects at a computer software company with 10,001+ employees
More stable than previous versions
Pros and Cons
- "Compared to previous Microsoft services and Windows versions, Windows 10 is a lot more stable."
- "It would be nice if the next version of Windows had more integration."
What is our primary use case?
I'm using Windows 10 to run personal and business applications. Otherwise, I'm using Windows Server.
What needs improvement?
It would be nice if the next version of Windows had more integration.
For how long have I used the solution?
I've been using Windows 10 for two or three years.
What do I think about the stability of the solution?
Compared to previous Microsoft services and Windows versions, Windows 10 is a lot more stable.
How are customer service and support?
Microsoft support is good.
Which solution did I use previously and why did I switch?
We've been using Windows since Windows 95. In the past, we've used Linux but not recently.
How was the initial setup?
Windows 10 was preloaded on my system so there was no installation.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Office 365 support specialist at a renewables & environment company with 51-200 employees
Overall good functionality, stable, but performance could improve
Pros and Cons
- "I have found all the features to be valuable. I like the compatibility of Windows with other products, I can add applications. The general compatibility of Microsoft is good, I know that I can use all the Microsoft products."
- "I do not like the interface of Windows 10 very much and the performance could be enhanced. Sometimes everything is a little bit cumbersome. When I used the interface of Windows 7 it was much quicker than Windows 10, as far as finding the information. I preferred Windows 7 for this interoperability. It was easier to interact with the Windows 7, to use the control panel. With Windows 10 there are fewer settings in the control panel as well, but there's the different possibility to reach the same information, and sometimes it creates confusion."
What is our primary use case?
I am using Windows 10 on my personal and work computers. Everything application that I use has to go through Windows 10. I could not do anything without it.
What is most valuable?
I have found all the features to be valuable. I like the compatibility of Windows with other products, I can add applications. The general compatibility of Microsoft is good, I know that I can use all the Microsoft products.
What needs improvement?
I do not like the interface of Windows 10 very much and the performance could be enhanced. Sometimes everything is a little bit cumbersome. When I used the interface of Windows 7 it was much quicker than Windows 10, as far as finding the information. I preferred Windows 7 for this interoperability. It was easier to interact with the Windows 7, to use the control panel. With Windows 10 there are fewer settings in the control panel as well, but there's the different possibility to reach the same information, and sometimes it creates confusion.
Overall, it was easier to reach different programs in the previous version.
In an upcoming release of Windows 10, I would like to see less. There are too many elements or settings. I prefer the operating system to be very minimal because it's only the base to access all the software. It doesn't need to be cumbersome, it should contain what we need and nothing more. For example, the weather, or similar features, only take up memory.
For how long have I used the solution?
I have been using Windows 10 for approximately six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found it is not scalable.
How are customer service and support?
I have contacted Microsoft support but not for Windows 10. I have spoken to them about all the Office 365 products. They're very quick and I really appreciate them, it's very nice to work with the Microsoft technician. I'm not a Microsoft person, I don't work for Microsoft, but nevertheless, it's a very nice team.
How was the initial setup?
The installation of Windows 10 is quite quick. Windows 10 is a large piece of software and needs time to get installed, but it's quite user-friendly. It takes time, it can't take five minutes to install an operating system, it's okay. It's user-friendly, the installation is quite easy, even for normal users. I'm an admin, but for normal users, I think it's easy as well.
What about the implementation team?
I did the installation of my home computer and at work, I did it through an image, or through an SCCM, which other products are offered by Microsoft.
What's my experience with pricing, setup cost, and licensing?
My company is on a corporate license for Windows 10 and my personal computer I bought the operating system already installed, I did not pay for it.
What other advice do I have?
A normal user I would advise them to follow the instruction when you install Windows 10 and use the search function because everything can be found in the search function. There's lots of information you can find in the browser, in a Google search. We talking about a very specific product. Windows 10 is an operating system, it's not real software, it's difficult to evaluate.
I rate Windows 10 seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Vice President at a tech services company with 501-1,000 employees
Has a stable operating system
Pros and Cons
- "All I can say is that it's a very stable operating system."
- "Windows 10 needs to be a little bit more secure."
What is our primary use case?
You can use Windows 10 for multiple things, but we are using it for our business requirements.
What needs improvement?
Windows 10 needs to be a little bit more secure. We're getting patches and updates from time to time.
For how long have I used the solution?
We've been using Windows 10 ever since it was first released. We upgraded our systems from Windows 7 to Windows 10 a few months after it launched.
What do I think about the stability of the solution?
All I can say is that it's a very stable operating system.
How was the initial setup?
Windows 10 was pre-loaded onto our machines, but installing the operating system takes around half an hour at most.
What's my experience with pricing, setup cost, and licensing?
Our computers came pre-loaded with Windows 10, so we paid everything up front.
What other advice do I have?
I rate Windows 10 nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Account Manager at a manufacturing company with 10,001+ employees
It does its job, but it can performance can be unpredictable
Pros and Cons
- "Windows 10 is a pretty standard platform. It does its job."
- "Sometimes it doesn't work, and it constantly needs fixing in terms of upgrades, patches, etc."
What is our primary use case?
I'm using Windows 10 on my company laptop.
What is most valuable?
Windows 10 is a pretty standard platform.
What needs improvement?
Windows 10 is a typical Microsoft operating system. Sometimes it doesn't work, and it constantly needs fixing in terms of upgrades, patches, etc. It does its job, but it can be unpredictable.
For how long have I used the solution?
I've been using Windows 10 since it was first released.
How are customer service and support?
I had a big problem with Microsoft support.
What other advice do I have?
I rate Windows 10 seven out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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