We mainly use the solution in the cloud for discovering all of its applications. We also use it for identification purposes and either to block access or unauthenticate updated applications.
Deputy Manager at a tech services company with 51-200 employees
A scalable and easy to use solution
Pros and Cons
- "The solution is easy to use."
- "The solution is easy to use, it serves many functions, user accounts can be identified in Windows 10, it offers performance and functionality, and sensitive data which is deployed in one's application can be set in his policy."
- "The solution derails the battery too quickly, meaning the performance could be better."
What is our primary use case?
What is most valuable?
The solution is easy to use.
It serves many functions. User accounts can be identified in Windows 10. It offers performance and functionality. Sensitive data which is deployed in one's application can be set in his policy.
What needs improvement?
In contrast to Windows 11, the 10 version could have improved functionality.
The solution derails the battery too quickly, meaning the performance could be better.
The space utilization is not sufficient and there are too many notifications for the user.
For how long have I used the solution?
We have been using Windows 10 for three or four years.
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What do I think about the scalability of the solution?
The solution is scalable. It can be applied to as many PCs as one likes.
How are customer service and support?
One of the good things about Microsoft is that the support is there, although the time it takes to respond and to resolve the issue could be improved upon.
Which solution did I use previously and why did I switch?
The good thing about Windows 10 is that it's from Microsoft. I have also used iOS, which is from Apple, as well as Android, from Samsung. So too, I have used macOS Sierra, like MacBook OS, in addition to Ubuntu.
How was the initial setup?
The installation lasts a couple of hours, so it would be better if this could be accomplished within a few minutes.
What about the implementation team?
It is possible to do deployment and maintenance with the use of system administrators.
What's my experience with pricing, setup cost, and licensing?
The solution comes with a licensing fee.
What other advice do I have?
Windows 10 is deployed on one's PC.
As the solution is from Microsoft, I would definitely recommend its use.
Our organization has more than 100 users who are making use of the solution.
As Windows 10 is from Microsoft, I rate it as a nine-point-five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Market Data and Solace Specialist at a financial services firm with 10,001+ employees
No installation needed
Pros and Cons
- "There was no installation necessary."
- "The solution is easy to use."
- "MS Office or Internet Explorer has a big ribbon on top, which occupies needed space."
- "Certain aspects of the solution are really complicated and should be simplified."
What is our primary use case?
We use the solution solely on desktops, for running personal applications.
What is most valuable?
I do not use the solution out of any particular preference. It is simply that my company utilizes it and I must follow suit.
What needs improvement?
Certain aspects of the solution are really complicated and should be simplified. I am referring to features we utilize daily, such as those used for finding things and Internet Explorer.
MS Office or Internet Explorer has a big ribbon on top. While it may be useful, it occupies a lot of screen space. My laptop contains a very small screen of just 13 inches, which is full HD, meaning that the forms already appear very small. As the ribbon occupies some of this needed space, reducing it would free up that which is on the screen.
For how long have I used the solution?
We have been using Windows 10 for the last three years.
How are customer service and technical support?
When it comes to technical support, I generally have to reach out to my local IT guys.
Which solution did I use previously and why did I switch?
Before using the solution, we made use of Windows 7.
How was the initial setup?
There was no installation necessary.
What's my experience with pricing, setup cost, and licensing?
We don't spend anything for the license. I prefer the full license, not the one for cloud.
What other advice do I have?
The solution is used on my personal laptop. I use Windows 10. I don't run tests on my own. I do everything on my office infrastructure. For the data and middleware I get support in my office.
The solution is easy to use.
Everyone in my organization uses Windows 10, although I cannot disclose the exact number of users.
I feel compelled to recommend the solution to others, as there are no available alternatives when it comes to desktops.
For desktop usage, I rate Windows 10 as an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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August 2026
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Senior Infrastructure and System Engineer at a pharma/biotech company with 1,001-5,000 employees
An intelligent OS that is stable with a great interface
Pros and Cons
- "Every new version is always an improvement on the last."
- "What I like about Windows 10 is that it's a very intelligent OS."
- "In Windows 10, the magnifier is really bad in comparison to the macOS zooming feature."
What is our primary use case?
The solution runs on some of my laptops and I personally have it on my own devices.
What is most valuable?
What I like about Windows 10 is that it's a very intelligent OS. The interface is great. It's stable.
I love the interface. It's very smart. The customization capabilities and all the advantages of Windows 10 are great.
You have a lot of third-party software for the Windows environment.
I have to use it for work, however, it's also a good choice for me as well to use it in my private time.
Every new version is always an improvement on the last.
The initial setup is very straightforward.
What needs improvement?
On a MacBook, in macOS, whatever application you have opened or are using, whether it's Apple or third-party or part of the OS or not, it doesn't matter, at any point you can always zoom in on the screen by just simply pushing a button and rotating the mouse scroll wheel for example, at any time. It's very smooth and fast zooming capabilities. You can zoom in very a lot or zoom in limited, whatever you need, at any part of the screen. I love that feature.
However, in Windows 10, the magnifier is really bad in comparison to the macOS zooming feature. I don't exactly remember what Apple calls it, however, the Windows magnifier is really bad. I tried also some third-party zooming tools and software for Windows, which were also really bad. This is something I really miss in Windows. In Windows, the magnifier really isn't that great.
For how long have I used the solution?
I've basically used the solution since it was released.
What do I think about the stability of the solution?
The solution is quite stable. there are no bugs or glitches. It doesn't crash or freeze. It's reliable.
How are customer service and technical support?
I don't use technical support. It's my understanding that many private users don't. therefore, I can't really speak to how helpful or responsive they are.
How was the initial setup?
The initial setup is quite straightforward. A company shouldn't have any issues with the process.
What other advice do I have?
I work as a consultant for companies and it depends on the client. So sometimes I work in large environments, sometimes medium, sometimes small environments.
I'd recommend the solution to other users and companies.
I'd rate the solution at a nine out of ten. I've been very happy with its capabilities.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy Manager IT at a tech services company with 501-1,000 employees
Highly stable, good interface, and easy to implement
Pros and Cons
- "It is stable. I have a lot of applications running on it, and all the applications are running fine. I don't have any problems with it."
- "It would be helpful if Windows had its own antivirus to protect the OS. They should provide an antivirus with it."
- "Its cost is very high and should be reduced."
What is our primary use case?
I am using it as an operating system. My two daughters and I are using Windows 10 on three laptops at home, and it is working very well.
What is most valuable?
It is stable. I have a lot of applications running on it, and all the applications are running fine. I don't have any problems with it.
Its interface is very nice, cool, and easy to use.
What needs improvement?
Its cost is very high and should be reduced.
It would be helpful if Windows had its own antivirus to protect the OS. They should provide an antivirus with it.
For how long have I used the solution?
I have been using Windows 10 for two years.
What do I think about the stability of the solution?
It is highly stable. It is more stable than Windows 7, and it also has inbuilt security updates. It seems that it has been tested with a lot of end-users. It is working fine, and there are no issues.
What do I think about the scalability of the solution?
It is scalable, but it would require more resources. It requires 8GB RAM to work fine. Initially, my desktop had only 4GB, so there was some slowness, but with 8GB RAM, it is working very well. There are no issues.
How are customer service and technical support?
I hardly needed any support because a lot of resources and groups are available, and we just go through these resources.
Which solution did I use previously and why did I switch?
I was using Windows 7. Windows 10 is more stable than Windows 7.
I have also used Ubuntu Linux and other free operating systems, but they don't have a good GUI like Windows 10. I am also not able to find a lot of applications that run on them.
How was the initial setup?
It is easy to implement. I upgraded from Windows 7 to Windows 10, and it took a maximum of 30 minutes.
What about the implementation team?
I installed it myself.
What's my experience with pricing, setup cost, and licensing?
I have taken the full license, but its cost is very high. Its cost should be reduced.
What other advice do I have?
I would definitely recommend this solution. I would rate Windows 10 a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Solution Architect at Econet Wireless Zimbabwe
Stable, easy to install, and simple to use
Pros and Cons
- "It's very simple to use."
- "Windows 10 is a very stable product."
- "I would like to see the price reduced."
- "They could provide better pricing for the licensing."
What is our primary use case?
We use Windows 10 for personal applications and for selections of networking for our clients.
What is most valuable?
It's very simple to use.
What needs improvement?
I would like to see the price reduced.
For how long have I used the solution?
I have been using Windows 10 for approximately three years.
What do I think about the stability of the solution?
Windows 10 is a very stable product. We don't have any issues with the stability of this solution, now with the new patches that have been added.
What do I think about the scalability of the solution?
As Windows 10 is an operating system, there is no need to scale it.
We use Windows 10 for both technologies, personal and for clients.
We have approximately 2,000 users in our organization who are using this solution.
How are customer service and technical support?
We have not contacted technical support for Windows 10. We have not had the need to contact Windows technical support. We have not had any issues.
Which solution did I use previously and why did I switch?
We have always been using Windows. We have been upgrading as Windows evolves. We used Windows XP, then Windows created Windows 7, 8, and now 10.
How was the initial setup?
It was easy to install Windows 10. It took approximately 30 minutes to install.
We have a team of six administrators to maintain this solution.
What about the implementation team?
I completed the installation myself. I did not use the help of a consultant or integrator.
What's my experience with pricing, setup cost, and licensing?
They could provide better pricing for the licensing.
It's a one-time payment when you purchase the system.
What other advice do I have?
I would definitely recommend this solution to others.
I would rate Windows 10 an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Technical Support at a real estate/law firm with 51-200 employees
Easy to use, stable, but performance could improve
Pros and Cons
- "Windows 10 is easier for people to learn than other alternative solutions, and Microsoft has been doing a very good job recently with updates and integrations, such as the collaboration with Ubuntu."
- "Windows 7 and Windows 10 are identical. However, Windows 10 is the slowest of all the variants. You need to use a solid-state drive if you are going to run Windows. Otherwise, once you install it, and give it some time it is going to slow your whole system down. Especially if you are using the internet, it is going to slow your system down fast. Additionally, it could be more secure as Windows 10 is more vulnerable to viruses."
- "Windows 10 is the slowest of all the variants. You need to use a solid-state drive if you are going to run Windows."
What is our primary use case?
The solution is used as an operating system for running applications, such as email, spreadsheets, file sharing, and Oracle.
Additionally, we use Windows because it is a requirement of both applications and for many businesses. Windows is at the center of the application. We use it for the POS applications that run on Navision ERP from Microsoft.
What is most valuable?
Windows 10 is easier for people to learn than other alternative solutions. Microsoft has been doing a very good job recently with updates and integrations, such as the collaboration with Ubuntu.
What needs improvement?
Windows 7 and Windows 10 are identical. However, Windows 10 is the slowest of all the variants. You need to use a solid-state drive if you are going to run Windows. Otherwise, once you install it, and give it some time it is going to slow your whole system down. Especially if you are using the internet, it is going to slow your system down fast. Additionally, it could be more secure as Windows 10 is more vulnerable to viruses.
This solution is very different from Linux where everything that you run is a process. Windows is not as fast as Linux, it is slower when you run processes, but Windows has something that attracts you to it and I think it is because of familiarity.
Microsoft monitors what you are doing. If they removed telemetry, Cortana, and other snooping tactics it would be a lot faster. The updates have to be watched because they can have some surprises related to the gathering of information.
For how long have I used the solution?
I have been using this solution for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have approximately 600 systems running Windows.
How are customer service and technical support?
We have not used support from Microsoft.
Which solution did I use previously and why did I switch?
We have previously used Windows 7, Windows Server, and Linux.
How was the initial setup?
The installation is easy and is very fast.
What about the implementation team?
We have a team of 20 that does the maintenance and deployment of this solution.
What's my experience with pricing, setup cost, and licensing?
There is a one-time license purchase for Windows 10.
Which other solutions did I evaluate?
I have evaluated Windows 11.
What other advice do I have?
I would prefer Linux to Microsoft. However, Microsoft is releasing Windows 11 and they have made some great advancements. We will see in the near future the new features.
I rate Windows 10 a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at Inspira Enterprise
Easy to setup, with enhanced performance and graphics
Pros and Cons
- "It is also more stable than previous versions of Windows 10."
- "When you compare with the previous generations of Windows, the graphics have been enhanced as well as the performance."
- "They should change their policy to include some basic support for more than just updates."
- "Even with an S1 production loss ticket, Microsoft does not provide priority support."
What is our primary use case?
Windows 10 is the end user's operating system. It is installed on our laptops.
It is an end-user, end-device operating system that provides users who want to establish their own workspace, to continue their day-to-day work.
What is most valuable?
When you compare with the previous generations of Windows, the graphics have been enhanced as well as the performance.
It is also more stable than previous versions of Windows.
What needs improvement?
As it is an operating system, it needs more support.
They should change their policy to include some basic support for more than just updates. We require limited support for customers and issues.
For example, Microsoft has what is known as the blue screen of death or BSOD.
When you experience BSOD, the operating system is corrupted. It needs to be reconfigured or reinstalled, and you have to reconfigure all of the applications as well. For this to be done, the customer must create a ticket with their support services to guide them in the possible steps that are available.
If they could provide some remote assistance, it would help the end users to become self-sufficient and reduce the overall IT maintenance overhead.
For how long have I used the solution?
I have been using Windows 10 since it was launched.
What do I think about the stability of the solution?
The stability of the solution has improved. Windows 10 is a stable solution compared to previous versions.
What do I think about the scalability of the solution?
It's a scalable solution.
I have seen environments where lakhs (100,000s) of end-users are using Windows 10.
How are customer service and technical support?
They should provide remote assistance.
Microsoft needs to work on the support. Even with an S1 production loss ticket, Microsoft does not provide priority support. When they are charging for it, they should provide support for it.
How was the initial setup?
The initial setup is straightforward.
The length of time it takes to deploy is dependant on the configuration. If it is a good configuration, it can take 15 minutes or less to deploy.
Windows 10 does not require a technical team to maintain it. Microsoft provides Windows updates or we use SCCM and other patch management tools to update it for us.
What about the implementation team?
Anyone can complete the installation, it does not require help from an integrator or a consultant.
What's my experience with pricing, setup cost, and licensing?
Microsoft charges a lot for every license, but they don't provide support with it by default.
Instead of charging for support, they should provide support with it.
What other advice do I have?
I would recommend this solution for anyone who wants to set up their own workspace.
I am satisfied with the functionality of the product but not the support.
I would rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Group DWH and BI Senior Manager at Virgin Mobile Middle East and Africa
User friendly, easy to use, and straightforward installation
Pros and Cons
- "Windows 10 is user-friendly and easy to use, these are the most valuable features."
- "Microsoft is a market-leading company and provides a very user-friendly environment in Windows 10 and I would recommend this solution to others."
- "The security needs to improve."
What is our primary use case?
In my organization, we have developers using mostly Mac systems, for databases we use Linux systems, and everyone else is using Windows 10 systems. We are using Windows 10 as a general operating system.
What is most valuable?
Windows 10 is user-friendly and easy to use, these are the most valuable features.
What needs improvement?
The security needs to improve.
For how long have I used the solution?
We have been using Windows 10 for approximately nine years.
What do I think about the stability of the solution?
The stability of this solution depends on many variables, such as the type of usage. If you using it at a bare minimum you will not find any issues, but if you are installing multiple applications and running them at the same time you could run into some problems, such as system underperformance. However, it can depend on the hardware you have installed. You cannot specifically say how the operating system performing without having the other details about configuration and hardware, there are too many variables involved that might be unrelated to the operating system performance.
When comparing Windows 10 and Linux, Linux is more sophisticated when it comes to security and being stable, making it the ideal choice for many servers today.
What do I think about the scalability of the solution?
We have approximately 140 people using Windows 10 systems in my organization.
How are customer service and technical support?
We do not typically immediately reach out to contact Microsoft technical support. Most of the issues that we face can be solved online. There are quite a lot of articles and help material online where there are many people providing guidance or support for most issues that you encounter. This is not related to commercial technical support.
We have not experienced a lot of trouble with our desktop systems. We only contact technical support on the server level related to security.
Which solution did I use previously and why did I switch?
We were previously using Windows 7.
How was the initial setup?
The installation is straightforward. You can do it without knowing anything about the solution. However, the difficulty can also depend on the use cases. If someone wants to add features to it or maybe split the hardware's constraints it can get a little technical.
The full installation takes approximately 30 minutes.
What about the implementation team?
I did the implementation of the solution.
Which other solutions did I evaluate?
I have evaluated Mac and Linux operating systems.
What other advice do I have?
In the market, we are limited to Microsoft, Linux, or Mac. Mac is only on Apple and all their propriety products and Linux is mostly for database servers. Microsoft is a market-leading company and provides a very user-friendly environment in Windows 10 and I would recommend this solution to others.
I rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Datacenter Facilities at a transportation company with 10,001+ employees
User friendly and very reliable
Pros and Cons
- "This solution is very user friendly and reliable."
- "Could be easier to manage and use."
- "I'd like to see less restrictions on the use so it would be easier to use and manage."
What is our primary use case?
I'm a manager of data center facilities and we are customers of Microsoft.
What is most valuable?
This solution is very user friendly and reliable.
What needs improvement?
I'd like to see less restrictions on the use so it would be easier to use and manage.
For how long have I used the solution?
I've been using this product for over 10 years.
How was the initial setup?
The initial setup is pretty straightforward. It's pushed down from the server, so it's usually quite fast. The deployment is done in-house and we have around 10,000 users.
What other advice do I have?
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Fresh Operations Manager at Jerónimo Martins
Overall easy to use, reliable, but better language support
Pros and Cons
- "The solution overall works well."
- "The user interface could improve for the Portuguese language and more features should be added."
What is our primary use case?
I use Windows 10 for business for many applications, such as Office 365.
What is most valuable?
The solution overall works well.
What needs improvement?
The user interface could improve for the Portuguese language and more features should be added.
For how long have I used the solution?
I have been using Windows solutions for a long time, since Windows 95.
What do I think about the stability of the solution?
I have found the solution to be stable.
What do I think about the scalability of the solution?
The solution is scalable.
There are 25 users using this solution in my organization.
How are customer service and technical support?
My experience with technical support was very bad.
How was the initial setup?
The installation is very easy.
What about the implementation team?
I did the implementation myself.
What's my experience with pricing, setup cost, and licensing?
There is a license for this solution and it normally comes free with any system.
Which other solutions did I evaluate?
We have evaluated Apple's iOS.
What other advice do I have?
I would recommend it to others.
I rate Windows 10 a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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