I primarily use the solution for work purposes.
Technical Manager at Sunivy
Good customization and good from a technical perspective but is difficult for non-technical users
Pros and Cons
- "The customization of the solution is easy."
- "It would be ideal if the solution itself was less technical so a person like myself could more easily access it and understand it."
What is our primary use case?
What is most valuable?
From a technical perspective, it's very good.
The customization of the solution is easy.
What needs improvement?
I'm not sure of any shortcomings with the solution, however, I myself am not very technical.
It would be ideal if the solution itself was less technical so a person like myself could more easily access it and understand it.
For how long have I used the solution?
I've been using the solution for five years at this point.
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What do I think about the stability of the solution?
The stability of the solution is very good. We don't have issues with bugs or glitches. It doesn't crash or freeze. It's good and reliable.
What do I think about the scalability of the solution?
The solution can scale well. If a company needs to scale it, it should be able to do so without a problem.
We have about ten people using the product currently.
How are customer service and support?
I've never directly contacted technical support, therefore, I can't speak to their level of knowledge or responsiveness.
How was the initial setup?
It's my understanding that the initial setup is not straightforward. It's a bit difficult.
If I recall correctly, the deployment process took about two weeks.
What other advice do I have?
We're a seller of Microsoft and we also use the product as well. In our country, one of the main products is Microsoft and many businesses use it.
I don't really have enough experience to really make a strong recommendation for the solution.
Overall, I would rate the solution six out of ten. We don't use it so much.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director Lean Infrastructure at a tech services company with 201-500 employees
Familiarity, maturity and popular productivity tools make this OS almost indispensable
Pros and Cons
- "It is familiar and mature and runs the most popular productivity tools."
- "The operating system could be more configurable and compatible in integrating with other operating systems."
- "The core of the operating system needs work to become more stable and less complex. The need to occasionally re-install should not be necessary."
What is our primary use case?
I am using Windows 10 together with Ubuntu Linux as an operating system.
What is most valuable?
I am in the technical, IT area. I love the new Windows subsystem for Linux. Version two came out recently. I like the new functionality and mostly the better integration between the networks and the Windows 10 core system.
I also like that Windows is great for gaming. The gaming experience may actually be the thing that I like the most personally.
What needs improvement?
I always compare products with the competition or what open-source products are doing. I would love for Microsoft to provide or participate in more open-source projects. They could do more expansion with less R&D and learn from what other developers do.
The Windows interface could be much more flexible from a perspective of the user's experience. If you compare other operating systems to the standard Windows desktop experience, the level of configuration for Windows is not so great. You should be able to do more to customize it from the way it looks to the way it performs.
What I also do not likes is the core of the Windows architecture. The registries and complexities that may help it to run fast also lead to issues, latent files, and other issues. Everyone who uses the product knows about having to reinstall Windows. This problem is something that still exists in the latest versions. The operating system works against itself and becomes slower after months of usage. The lag is more apparent if you install a lot of different applications. Eventually, this causes more serious issues and you need to reinstall the operating system. This is not something that you ever have to do on a Linux operating system. Linux is much more flexible. It is much cleaner and it is much easier to configure to your needs.
One other issue I have with Microsoft — more than just the Windows operating system — is the lack of compatibility of their productivity tools suite. Nowadays, most people cannot live without their Office applications. Microsoft is the leader in this. Their Office products are not supported on Linux. In my opinion, the real reason people are still using Windows is not that it is a great operating system, it is because of the integrated productivity tools and familiarity.
For Windows, the core of the operating system needs improvement from the perspective of flexibility and stability.
As far as additional features, it is hard to really pinpoint something that Windows is missing. I think from a feature perspective and as a mature product, they are already pretty feature-heavy. They essentially have everything that a person could need and I do believe that Microsoft is doing a great job from the perspective of continually providing new features.
I would prefer that they further developed the possibility of running other operating system applications. I like the features we got from Windows 10 to help incorporate the use of the Linux system. But I would love it if they made the effort to further expand on that.
So the ability to better integrate with and run other operating systems would be a nice addition.
For how long have I used the solution?
I have been using the Windows OS product since Windows 3.1 or 3.11. So, I have more than 15 years of experience with Windows. We have been working with Windows 10 for about four years.
What do I think about the stability of the solution?
In general, the stability of the Windows operating system has greatly improved over the years. The latest versions of Windows 10 is the most improved and it is much better than it was. It still has room for improvement.
What do I think about the scalability of the solution?
We currently have about 250 people using Windows 10 in our organization. There is no real scalability concern.
How are customer service and technical support?
I am an ex-Microsoft employee, so I do have experience with technical support for Microsoft and the Windows 10 product. The guys on that team are great. They are certainly going out and doing their best. They are helpful. They have made a huge improvement over the last few years. They changed a lot of things in the process of how they work with customers. But honestly, I very rarely open a ticket related to Windows 10. I do not find a need for that. I am in the IT field. I fix issues all the time by myself if I have any with the operating system.
But the support team is helpful and improved.
How was the initial setup?
The installation is very straightforward.
What other advice do I have?
Any advice I have for people considering this product depends on the use case. I would definitely recommend using Windows 10 as an operating system and a familiar choice. But I would definitely also recommend trying other operating systems. It is very important to know what other operating systems have to offer. This one operating system has massive dominance on the market and I do not like the way that 90% of the people are using only Microsoft products without even considering anything else. It is limiting. So my advice is: learn more about other desktop experiences and try Linux as well to see the differences and what it has to offer.
On the scale from one to ten where one is the worst and ten is the best, I would rate Windows 10 as an eight-out-of-ten. Eight is a good rating but Windows can be better.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Windows 10
October 2024
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Consultant (Architect) at MasterCard Incorporated
Straightforward to set up, user-friendly, and support an entire ecosystem of tools
Pros and Cons
- "Microsoft technology is very simple and user friendly."
- "Windows needs improvements made with respect to security because it is still vulnerable."
What is our primary use case?
I am an application developer and Windows 10 is the environment that I prefer to use.
What is most valuable?
Microsoft technology is very simple and user friendly.
Some of the features that I like are Skype and the Windows Store.
Most of Microsoft Office is essential to use.
OneNote and Visio are features that I use in my day-to-day activities.
What needs improvement?
Windows needs improvements made with respect to security because it is still vulnerable. Often, there are vulnerabilities found that they are releasing patches for. For example, Windows servers are still not very difficult to hack. When I was working with their products several years ago, it was really easy to break the Windows Server password.
There are some features such as wireless display and remote desktop connections that are not available in the Home Edition, but it would be really helpful for home users to have access to these.
I would like to see some kind of tool that can be used to plug in and connect to Azure technologies.
What do I think about the stability of the solution?
Of course, there are issues or bugs that are found, and we can help by reporting them to the Windows team. There regularly work on them and provide patches to update and fix them as soon as possible.
How are customer service and technical support?
I have not personally spoken with Microsoft technical support for Windows 10 because there is a team in our office that deals with them directly.
Which solution did I use previously and why did I switch?
I have experience with Linux, but Windows 10 is more user-friendly in easier to use. In Linux, you have to remember command syntax, but in Windows, this is not required. A lot of help for Windows users is available.
How was the initial setup?
The initial setup is really straightforward. It is plug-and-play and you don't need much experience or learning before performing the setup.
What other advice do I have?
In summary, my experience with Windows 10 is really good and I like most of the features. It is easy to use compared to other operating systems like Ubuntu. They provide the entire ecosystem including tools and technologies, and Microsoft has that whole umbrella available. It makes you feel comfortable.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Information Security Consultant at a consultancy with 11-50 employees
Stable and scalable with good security features
Pros and Cons
- "The latest versions of the solution have increased their level of stability. It's quite good now."
- "The solution should offer a bit of an easier integration with authentication methods, like FIDO or FIDO2 authentication with the USB-C. They should try to simplify the process of authenticating the user. Nobody wants to remember thousands of passwords."
What is most valuable?
The solution's most valuable aspect is the vast integration of PowerShell to help automate the community and every system maintenance task.
The solution has implemented security capabilities quite well. There is a new technology that allows you to put your security credentials in the EPM module has been great.
The initial setup is easy.
The latest versions of the solution have increased their level of stability. It's quite good now.
What needs improvement?
The patch deployment in corporate enterprises could be improved in a way to specify when the system will update and to prevent users from interacting with this system during the actual updates. If you have a system running in a production facility, the user is only able to access a dedicated application when you then update the system, the application has to be stopped. When this happens, the system is open for manipulation. Microsoft should invest more in a way to protect users from interacting with this system during the update process.
It's a very edge case. It's really important for us. I know some other production facilities. There are some third party solutions in place which tried to tackle this issue, but it would be better if Microsoft directly addressed it on their own.
The solution should offer a bit of an easier integration with authentication methods, like FIDO or FIDO2 authentication with the USB-C. They should try to simplify the process of authenticating the user. Nobody wants to remember thousands of passwords.
For how long have I used the solution?
I've been using the solution for three years so far.
What do I think about the stability of the solution?
Windows 10 is really stable now. There aren't bugs or glitches. It doesn't crash or freeze. It's very reliable.
What do I think about the scalability of the solution?
In the case of scalability, it would be easy to expand the solution. It is quite straightforward to execute on scalability. A company shouldn't have trouble with it when they need to expand.
Currently, we have about 8,000 users on the solution.
How are customer service and technical support?
I've never personally contacted technical support. We often try to contact more third-party support services. I can't remember any direct contact with support, so I can't speak to the quality of services that they provide.
Which solution did I use previously and why did I switch?
We have used a lot of Linux's systems, however not for clients. In the past, for end user computing, like running workstations, we already used Windows 10. It was Windows 7 before that.
How was the initial setup?
The initial setup is a very straightforward process. It's not complex. It's easy to deploy and users are adapting to it quickly. The whole process is very fast.
What other advice do I have?
We're just a customer. We don't have a business relationship with Microsoft.
The Microsoft ecosystem works really well when I have an active directory and am using Microsoft Outlook, Exchange, etc. They interact really well together.
In regards to the solution being cost-effective, I would say the latest technologies from Microsoft have an administrative system that is much easier than running IBM. It's now so well interconnected that if you're trying to migrate to the cloud it's easy.
Microsoft really tries to fill all of a company's technical needs, which works really well.
I would rate the solution a solid nine out of ten.
It's really great. Microsoft has done a lot to improve their offerings over the last few years. You can still improve every product somehow. They could always add more features and continuously refine the product. However, at this point, it's working really well for us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Windows 10
Microsoft has been closely watching the onslaught of this new ransomware epidemic and added a slew of new features to the second major update of Windows 10 which is called "Creators Update" — Win 10 CU for short — which has been rolling out for a few weeks, consumers first.
Presenting new anti-ransomware protection features added in Win 10 CU, Robert Lefferts, Director of Program Management, Windows Enterprise and Security, said that no Windows 10 customer was affected by the recent WannaCry ransomware outbreak that took place in mid-May and no currently known ransomware strain can infect Windows 10.
From a security perspective, CU is a massive improvement.
The new security features include the following list, apart from a host of non-security-related additions like a 3D version of MS Paint. :-)
- Click-to-run for Adobe Flash in Edge — Prevents ransomware and other malware from landing on Windows 10 PCs via exploits kits and drive-by downloads.
- Instant cloud protection via Windows Defender — According to Microsoft, starting with CU, Windows Defender AV can suspend a suspicious file from running and sync with the cloud protection service to further inspect the file.
- Fast remediation mechanism at detection — Microsoft says it has made great strides to "remediate ransomware infection and limit ransomware activity from minutes to seconds, reducing its damage from hundreds of encrypted files to a few." Microsoft credits this to Windows Defender AV’s behavioral engine, which can aggregate malware behavior across processes and stages.
- Improved detection for script-based attacks — Microsoft says its Antimalware Scan Interface (AMSI) was modified to intervene during the strategic execution points of JS or VBS script runtimes, two infection vectors often used by ransomware.
- Wow64 compatibility scanning — In CU, Windows Defender AV added a process-scanning feature that uses the Wow64 compatibility layer, enabling it to better inspect system interactions of 32-bit applications running on 64-bit operating systems.
- Process tree visualizations — Feature added to Windows Defender ATP, the commercial version of Windows Defender.
- Artifact searching capabilities — Feature added to Windows Defender ATP.
- Machine isolation and quarantine — feature added to Windows Defender ATP.
- Windows Edge browser — better protection against remote code execution attacks.
Overall, your average user will probably not notice the difference.
Overall, it's a good update, but it stands out for its incremental tweaks and behind-the-scenes improvements to matters such as security, updates, and privacy, rather than for spectacular new features.
Obviously, you will not be able to roll this out immediately in your organization, despite the CU security improvements. Implementing CU is likely not a priority if you have just started to deploy Windows 10, and you might jump straight to the next major update, codenamed Redstone 3 which is due later this year.
The update is available to MSDN/TechNet subscribers running the Enterprise, Education, and IoT Core editions. Organizations that have Windows via the Volume License Service Center have been able to get the update since May 1st.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Systems Administrator at a energy/utilities company with 1,001-5,000 employees
Helps businesses do everything on a computer and fits their needs
Pros and Cons
- "I am impressed with the tool's Microsoft Office products and its functionality."
- "I would like to see hardware resource monitoring features in the tool's next release."
What is our primary use case?
The solution helps us to do everything that a business needs to do on a computer.
What is most valuable?
I am impressed with the tool's Microsoft Office products and its functionality.
What needs improvement?
I would like to see hardware resource monitoring features in the tool's next release.
For how long have I used the solution?
I have been using the product for five to six years.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten since we encountered some bugs and glitches.
What do I think about the scalability of the solution?
The product is scalable and I would rate it a nine out of ten.
How are customer service and support?
The support works pretty fast.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Windows 7 before.
How was the initial setup?
I would rate the product's setup an eight out of ten and it took about six months to complete. We first tested our internal application to know that it supported Windows 10. We upgraded the applications that did not support the solution.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is reasonable and I would rate it a four out of ten.
What other advice do I have?
I would rate the product a nine out of ten since it fits business needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO & Founder at SAPD
Very user-friendly and easy to use, but the product is not secure
Pros and Cons
- "The product is easy to use."
- "The solution is not secure."
What is our primary use case?
I use the solution for my work.
What is most valuable?
The product is easy to use. It is very user-friendly.
What needs improvement?
The solution is not secure. The solution should send updates less frequently.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the product’s stability a six out of ten.
What do I think about the scalability of the solution?
The solution is quite scalable. Many managers in our organization use the solution.
How was the initial setup?
The initial setup is very easy. We need 15 to 20 minutes to set up the solution.
What about the implementation team?
The deployment can be done in-house.
What's my experience with pricing, setup cost, and licensing?
The product has a yearly licensing fee. The licensing fee is similar to the market price of other products.
What other advice do I have?
Overall, I rate the solution a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Electronics Engineer at a energy/utilities company with 10,001+ employees
Simple solution with great SSD speed
Pros and Cons
- "The speed with SSD is great."
- "Microsoft could improve the support for installing programs."
What is our primary use case?
We use Windows 10 for regular office jobs and automation design.
What is most valuable?
The speed with SSD is great. Before Windows 10, it was so slow, but after Windows 10, it's ten times faster with SSD. We have been using Windows programs for about 20 years and have upgraded from Windows XP to Windows 7, then to Windows 10.
What needs improvement?
Microsoft could improve the support for installing programs. It should be easy to install programs from Microsoft and search in the Microsoft Store.
For how long have I used the solution?
We have been using this solution for seven years. It is Windows 10 Enterprise, and we are using version 19.09.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
It's scalable, and we have about 1500 people using this solution in my company.
How are customer service and support?
We have never used the technical support team.
How was the initial setup?
The initial setup was straightforward and was the best thing we have done. We had an SSD and USB 3.0 flash disk, and it took 40 minutes.
What's my experience with pricing, setup cost, and licensing?
We have a commercial license for all of our competitors, and it is sensitive.
What other advice do I have?
I rate this solution a nine out of ten. Regarding advice, it is very simple, and if you know how to use a computer, you can use it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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thanks Lea