We use it for simple office projects.
Founder at a marketing services firm with 11-50 employees
A robust operating system that's easy to use
Pros and Cons
- "I like that it's easy to use, and it seems to be more robust than Windows 7."
- "Support could be better."
What is our primary use case?
What is most valuable?
I like that it's easy to use, and it seems to be more robust than Windows 7.
What needs improvement?
Support could be better.
For how long have I used the solution?
I've been using Windows 10 for three to four years.
Buyer's Guide
Windows 10
February 2025
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Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What do I think about the stability of the solution?
Windows 10 seems to be stable, so far so good.
What do I think about the scalability of the solution?
Windows 10 is scalable, and it's very easy.
How are customer service and support?
Microsoft support, in general, definitely has some areas for improvement. The response time could definitely be improved, and the quality of responses.
Sometimes they just get the things from a book or the information that I can always research on Google myself. When I ask for their help, I'm really asking for some insider tricks or tips. Not something off Google that I can find myself.
Which solution did I use previously and why did I switch?
We used to use Windows 7. But we switched to Windows 10 because you cannot get any updates. Windows 10 is obviously more stable than Windows 7. I can say that it's easier to use and more stable.
How was the initial setup?
The initial setup is quite simple. You can install Windows 10 within 30 minutes. But if you have to customize it for your colleagues, that can take up to two hours. All maintenance and updates happen automatically.
What about the implementation team?
I installed it by myself.
What's my experience with pricing, setup cost, and licensing?
When we purchase a new machine, it comes with it, and we don't pay separately for the license.
What other advice do I have?
I would recommend Windows 10 to potential users.
On a scale from one to ten, I would give Windows 10 an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Systems Administrator at a energy/utilities company with 1,001-5,000 employees
Helps businesses do everything on a computer and fits their needs
Pros and Cons
- "I am impressed with the tool's Microsoft Office products and its functionality."
- "I would like to see hardware resource monitoring features in the tool's next release."
What is our primary use case?
The solution helps us to do everything that a business needs to do on a computer.
What is most valuable?
I am impressed with the tool's Microsoft Office products and its functionality.
What needs improvement?
I would like to see hardware resource monitoring features in the tool's next release.
For how long have I used the solution?
I have been using the product for five to six years.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten since we encountered some bugs and glitches.
What do I think about the scalability of the solution?
The product is scalable and I would rate it a nine out of ten.
How are customer service and support?
The support works pretty fast.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Windows 7 before.
How was the initial setup?
I would rate the product's setup an eight out of ten and it took about six months to complete. We first tested our internal application to know that it supported Windows 10. We upgraded the applications that did not support the solution.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is reasonable and I would rate it a four out of ten.
What other advice do I have?
I would rate the product a nine out of ten since it fits business needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Windows 10
February 2025
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Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
CEO & Founder at SAPD
Very user-friendly and easy to use, but the product is not secure
Pros and Cons
- "The product is easy to use."
- "The solution is not secure."
What is our primary use case?
I use the solution for my work.
What is most valuable?
The product is easy to use. It is very user-friendly.
What needs improvement?
The solution is not secure. The solution should send updates less frequently.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the product’s stability a six out of ten.
What do I think about the scalability of the solution?
The solution is quite scalable. Many managers in our organization use the solution.
How was the initial setup?
The initial setup is very easy. We need 15 to 20 minutes to set up the solution.
What about the implementation team?
The deployment can be done in-house.
What's my experience with pricing, setup cost, and licensing?
The product has a yearly licensing fee. The licensing fee is similar to the market price of other products.
What other advice do I have?
Overall, I rate the solution a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Installs easily, is reliable, and is easy to use
Pros and Cons
- "It is easy to use."
- "The security should be increased."
What is our primary use case?
Windows 10 is an operating system that I am using on my laptop to run applications.
What is most valuable?
Windows 10 is very good.
They build a lot on the stages, which has helped in making Windows 11 an improved version.
It is easy to use.
What needs improvement?
The security should be increased. More people are using Windows 10, which makes it more vulnerable. With more people using it makes you prone to attacks. It has to be updated frequently, along with the market trends.
Frequent updates can be frustrating.
The technical support should be more feasible, and more viable. Their work strategy needs to be changed.
For how long have I used the solution?
I have been using Windows 10 for four years.
What do I think about the stability of the solution?
Windows 10 is stable, unlike Windows 7, the previous version.
What do I think about the scalability of the solution?
Everyone in the organization is using this solution. Some also have it installed on their personal laptops for personal use. We even have situations where it is installed on a Mac.
How are customer service and support?
It is difficult to approach them to get a solution.
We don't have a dedicated technician who is connecting to us or to address any issues we are experiencing.
You can try to call, and it just rings, or we connect to some local corner in the world to tell our story and what we need from them before we can get a solution.
This is an issue that we have with Microsoft.
Which solution did I use previously and why did I switch?
I am using Windows 11.
As a technical team, we use many solutions in several different environments.
For example, testing environments, and virtual environments.
How was the initial setup?
The installation is feasible. In terms of the installation, it is straightforward, they have improved the installation process quite a bit.
It can take 15 to 20 minutes to deploy.
We don't require anyone to maintain the solution, we push it through an SCCM. They get connected to the LAN network.
What about the implementation team?
I was able to complete the installation myself.
What's my experience with pricing, setup cost, and licensing?
We pay Microsoft a yearly license fee. Our payments are made through the portal.
What other advice do I have?
I would recommend this solution to others who are interested in using this solution.
I would rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager, BI & Analytics at Perceptive Analytics
Easy to use with a familiar user interface and good stability
Pros and Cons
- "I've got a good level of familiarity with it. The user interface is intuitive."
- "Like all Windows products or like all the Microsoft products, like Office, it's priced a bit on the higher side."
What is our primary use case?
I'm primarily using the solution for running my personal applications. I use it on my laptop and my applications run off of Windows 10.
What is most valuable?
It's like any Windows version. You can run whatever programs you need on it.
It's easy to use. Everybody knows Windows. I've got a good level of familiarity with it. The user interface is intuitive.
The solution is stable. I've found the scalability to be good.
What needs improvement?
I do not recall coming across any missing features. Just like any other Windows product, it's great. I can't think of anything else to add.
Like all Windows products or like all the Microsoft products, like Office, it's priced a bit on the higher side.
For how long have I used the solution?
I've been using the solution for five years at this point.
What do I think about the stability of the solution?
The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the solution is very good. If a person needs to expand it, it can.
Right now, I'm only using the solution myself for personal usage.
How are customer service and technical support?
I've never contacted technical support. I cannot speak to how helpful or responsive they might be.
Which solution did I use previously and why did I switch?
I've only ever used Windows. I did not previously use a different solution.
How was the initial setup?
I didn't have to install it at all. It came pre-installed on my laptop. Therefore, I cannot speak to the installation process and if it is difficult or simple.
What's my experience with pricing, setup cost, and licensing?
Windows is pretty expensive. They could work to price it lower.
I have a lifetime license. You purchase it once and you don't have to think about it again.
What other advice do I have?
I have the solution deployed on my laptop. I'm using the latest version of the solution at this time.
I'd rate the solution at a nine out of ten. I'm pretty happy with its capabilities.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager, Information Technology at a university with 201-500 employees
Efficient, stable, and quick to deploy
Pros and Cons
- "Everyone uses Windows 10 and they are very familiar with how to operate it. You don't need to do intensive training."
- "There are no missing features."
What is our primary use case?
We primarily use the solution for Windows processes. We only work on Windows.
What is most valuable?
The solution is stable.
We are able to integrate what we need to.
The product works very well.
We found the initial setup to be quite straightforward. The deployment is fast as well.
The security has gotten much better over the years. Several years ago, it was not as good as it is now.
There are fewer updates and it's a very efficient product.
Everyone uses Windows 10 and they are very familiar with how to operate it. You don't need to do intensive training.
What needs improvement?
So far, the solution offers everything we need and we are happy with its capabilities. There are no missing features.
For how long have I used the solution?
We've likely been using the solution for more than ten years at this point. It's been over a decade and we've used it for quite a long time. We started using it around the time it was launched.
What do I think about the stability of the solution?
The solution has been stable over the years. It doesn't crash or freeze and there are no bugs or glitches. The performance is pretty good.
What do I think about the scalability of the solution?
While I cannot speak to how scalable the solution is, I would say that it is scalable enough for our purposes.
We have about 1,000 people using the solution currently.
How are customer service and technical support?
We've never had any issues with technical support. They have always been knowledgeable and ready to assist. It's very easy to browse forums and find answers to your questions. We're quite satisfied with the availability of assistance.
Which solution did I use previously and why did I switch?
Previous to this solution, we used Windows 7. We simply moved to Windows 10 in order to upgrade our Windows.
How was the initial setup?
The solution is very straightforward and simple in terms of having to do an initial setup. It's not too difficult.
It only takes about an hour to deploy the solution. It's fast and easy.
What other advice do I have?
I'd rate the solution at a ten out of ten. It works very well for our organization.
I would recommend the product to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle SOA & J2EE Consultant at Absa Group Ltd
Reliable and provides good scalability
Pros and Cons
- "The solution is stable."
What is our primary use case?
We are using Windows 10 to run applications.
For how long have I used the solution?
I have been using this solution for approximately three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Windows 10 is scalable.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and it could be less expensive.
What other advice do I have?
I would recommend this solution to others.
I rate Windows 10 an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Tech. & Support (Information Technology) at Texitech
Helpful online support, easy installation, and reliable
Pros and Cons
- "The installation is very easy and takes approximately 30 minutes."
- "The solution could improve by being more secure and having a better user interface."
What is our primary use case?
We are using Windows 10 for internet security, emails accounts, and internet browsing.
What needs improvement?
The solution could improve by being more secure and having a better user interface.
For how long have I used the solution?
I have used this solution for approximately three years.
What do I think about the stability of the solution?
Windows 10 is stable. However, it could be improved.
What do I think about the scalability of the solution?
We have 100 users using this solution in my organization.
How are customer service and technical support?
We do not normally require any technical support, but when we did, we searched material available on the website which was helpful.
Which solution did I use previously and why did I switch?
I was previously using Mac OS. In servers, I was using CentOS, Windows Server, and SUSE Linux.
How was the initial setup?
The installation is very easy and takes approximately 30 minutes.
What about the implementation team?
We do the implementation of this solution. We have done a lot of on-premises installation and have a team of 15 technicians.
What's my experience with pricing, setup cost, and licensing?
There is a one-time purchase license required for this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Windows 10 an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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