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reviewer1028202 - PeerSpot reviewer
Functional Consultant at a manufacturing company with 1,001-5,000 employees
Real User
Great operating system that is stable and straightforward to setup
Pros and Cons
  • "The solution has been issue-free."
  • "In general, the price could always be cheaper."

What is our primary use case?

We primarily use the solution as our operating system. We use it to run our business applications. 

What is most valuable?

The solution has been issue-free. The performance is good.

The initial setup is straightforward. 

What needs improvement?

In general, the price could always be cheaper. 

For how long have I used the solution?

We've used the solution since the day it was released. It's been a while at this point. 

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Windows 10
October 2024
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What do I think about the stability of the solution?

The performance has been great. I would rate the solution's level of performance at an eight out of ten. It's stable. We haven't had issues. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have 350 people in our organization using the product right now.

As of right now, we have no plans to increase usage.

How are customer service and support?

We don't really need the assistance of technical support as we have the internal expertise and they can help us if we get stuck on something. Therefore, I wouldn't be able to rate their level of service.

Which solution did I use previously and why did I switch?

We have always used Windows. We simply updated our previous Windows system to Windows 10 when it was released. 

How was the initial setup?

I have found the solution to be very easy to set up. The implementation process is simple and not difficult at all. 

We have four individuals that can handle deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The pricing could be lowered a bit to help keep it affordable.

Currently, we pay a yearly licensing fee.

What other advice do I have?

I'd rate the solution at an eight out of ten. We've been satisfied with it in general.

I would recommend the solution to others considering implementing it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Naresh Rayakwar - PeerSpot reviewer
Lead architect at Tech Mahindra Limited
Real User
Top 5
Performs well, easy to use, but too much preloaded information
Pros and Cons
  • "I have found Windows 10 much better than the previous versions. It performs well, is easy to use, and is easy to use for new users."
  • "There is a lot of preloaded information on Windows 10, that impacts the memory position."

What is our primary use case?

I'm not using the server version, I'm using the desktop edition on my laptop for running personal applications.

What is most valuable?

I have found Windows 10 much better than the previous versions. It performs well, is easy to use, and is easy to use for new users.

What needs improvement?

There is a lot of preloaded information on Windows 10, that impacts the memory position.

The security should improve because there are a lot of packets that have to be delivered, and that will take time to install.

For how long have I used the solution?

I have been using Microsoft Windows solutions for 20 years and I have been using Windows 10 since it was released.

What do I think about the stability of the solution?

The solution is stable. however, it could be better.

What do I think about the scalability of the solution?

We have approximately 1,000 users in my organization that use this solution.

How are customer service and support?

I have not had direct support from Microsoft but I have used our IT support in my organization.

Which solution did I use previously and why did I switch?

I have used Mac OS.

How was the initial setup?

The installation is straightforward and does not take a lot of time. 

What about the implementation team?

The updates are done automatically in the background, you do not need to touch anything.

What other advice do I have?

I would recommend this solution to others. It is good for users that have not used Linux, unit commands operating systems or Mac systems.

I rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Windows 10
October 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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Kannan Raja - PeerSpot reviewer
Senior Executive at a leisure / travel company with 201-500 employees
Real User
Top 10
It's pretty easy to use
Pros and Cons
  • "We've been using Windows for a long time, and I think it's pretty easy to use."
  • "They should have something like a dashboard where users can tune the performance. After using Windows 10 for a while, the operating system starts to slow down. It does not operate like it did when you first installed it."

What is most valuable?

We've been using Windows for a long time, and I think it's pretty easy to use.

What needs improvement?

They should have something like a dashboard where users can tune the performance. After using Windows 10 for a while, the operating system starts to slow down. It does not operate like it did when you first installed it. So, in the long run, I don't know what the cache is holding and how it's slowing down the operating system's performance. The same goes for the Microsoft Office applications. 

For how long have I used the solution?

I've been using Windows 10 ever since it was first released. 

What do I think about the stability of the solution?

Windows 10 is stable.

What do I think about the scalability of the solution?

I'm not sure about Windows' scalability because I don't specialize in this operating system. I deal with networks.

How are customer service and support?

My colleagues are pleased with Microsoft's support. 

How was the initial setup?

Installing Windows 10 is quite easy. You can get your system up and running in less than 30 minutes by yourself. We have three engineers responsible for maintaining our Windows systems.

What's my experience with pricing, setup cost, and licensing?

I think for Windows 10, you only have to pay once.

What other advice do I have?

I rate Windows 10 nine out of 10. I would recommend it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sadam Kherisat - PeerSpot reviewer
Technology Consultant- Networking Services at STS
Real User
A versatile and easy to install solution which is stable, scalable and performs well
Pros and Cons
  • "The solution is versatile and allows for easy installation."
  • "The interface could be more user-friendly."

What is our primary use case?

The solution is useful for running my personal applications.

What is most valuable?

The solution is versatile and allows for easy installation. It is stable and boasts good performance. 

What needs improvement?

The interface could be more user-friendly.

For how long have I used the solution?

I have been using Windows 10 for a long time, a couple of years. 

What do I think about the stability of the solution?

The solution is stable and has good performance. 

What do I think about the scalability of the solution?

The solution is very scaled.

Which solution did I use previously and why did I switch?

In the past I used Windows 7, upgraded to Windows 8 and, subsequently, to Windows 10. 

How was the initial setup?

The solution is easy to install. 

This process lasted less than an hour. 

What about the implementation team?

The technical team responsible for the deployment consists of five people. 

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license. 

What other advice do I have?

Our organization has 350 users making use of the solution.

I would definitely recommend the solution to others.

I rate Windows 10 as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Real User
Installs easily, is reliable, and is easy to use
Pros and Cons
  • "It is easy to use."
  • "The security should be increased."

What is our primary use case?

Windows 10 is an operating system that I am using on my laptop to run applications.

What is most valuable?

Windows 10 is very good.

They build a lot on the stages, which has helped in making Windows 11 an improved version.

It is easy to use.

What needs improvement?

The security should be increased. More people are using Windows 10, which makes it more vulnerable. With more people using it makes you prone to attacks. It has to be updated frequently, along with the market trends.

Frequent updates can be frustrating.

The technical support should be more feasible, and more viable. Their work strategy needs to be changed.

For how long have I used the solution?

I have been using Windows 10 for four years.

What do I think about the stability of the solution?

Windows 10 is stable, unlike Windows 7, the previous version.

What do I think about the scalability of the solution?

Everyone in the organization is using this solution. Some also have it installed on their personal laptops for personal use. We even have situations where it is installed on a Mac.

How are customer service and support?

It is difficult to approach them to get a solution.

We don't have a dedicated technician who is connecting to us or to address any issues we are experiencing.

You can try to call, and it just rings, or we connect to some local corner in the world to tell our story and what we need from them before we can get a solution.

This is an issue that we have with Microsoft.

Which solution did I use previously and why did I switch?

I am using Windows 11.

As a technical team, we use many solutions in several different environments. 
For example, testing environments, and virtual environments.

How was the initial setup?

The installation is feasible. In terms of the installation, it is straightforward, they have improved the installation process quite a bit.

It can take 15 to 20 minutes to deploy.

We don't require anyone to maintain the solution, we push it through an SCCM. They get connected to the LAN network.

What about the implementation team?

I was able to complete the installation myself.

What's my experience with pricing, setup cost, and licensing?

We pay Microsoft a yearly license fee. Our payments are made through the portal.

What other advice do I have?

I would recommend this solution to others who are interested in using this solution.

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1665693 - PeerSpot reviewer
Product Manager at a consultancy with 201-500 employees
Real User
Straightforward to set up and works well with Microsoft Office but has too many updates
Pros and Cons
  • "The solution scales well."
  • "If they could avoid the constant bombarding of the updates, which happens, that would be appreciated."

What is our primary use case?

I primarily use the solution for work purposes. 

What is most valuable?

In terms of my company, it's giving me a Windows laptop, so that is why I'm using it. I can say that Microsoft Office works really well in Windows rather than on any other OS.

Many people are using Windows 10. There wouldn't be much if any compatibility issues when you have to share any information.

You can actually mirror your phones on Windows, without installing meaning third-party applications, which I really liked.

The initial setup is pretty straightforward. 

The solution scales well.

Technical support seem to be helpful. 

What needs improvement?

I generally have a better user experience using macOS than Windows. 

I could actually see a lot of bugs and glitches. The performance of Windows is not that great.

They could optimize the OS for all devices.

If they could avoid the constant bombarding of the updates, which happens, that would be appreciated.

What do I think about the stability of the solution?

The stability isn't ideal. There are bugs and glitches. I've seen performance issues. This, of course, is in comparison to Mac, which is largely problem-free. 

What do I think about the scalability of the solution?

The scalability is pretty good, actually. When it comes to the enterprise solutions that Windows offers, scalability is never an issue.

We have around 250 people on the solution right now. 

We do have plans to increase usage. We may end up doubling it.

How are customer service and technical support?

I haven't used Microsoft support directly, however, in terms of the people who are setting it up in my company, they are good with the support on offer and are satisfied with the service they get. They will get back to you with an answer. 

Which solution did I use previously and why did I switch?

We've always used Windows. We did not use anything else previously. 

How was the initial setup?

The initial setup is pretty easy as people know the system and are comfortable with Windows - especially when it comes to server management. And whenever they want to control any other appliances, Windows is the way to go.

That said, I'm not sure how long the deployment process actually took.

In my company, likely three people were involved with the initial setup. They also handle maintenance. 

What was our ROI?

There is an ROI in terms of being able to upgrade. You can upgrade your hardware or the solution every five years or so. 

What's my experience with pricing, setup cost, and licensing?

I would not say it's expensive. It has an extensive range of options. If you're just looking at the OS perspective, there is no comparison. 

You don't know how much does a macOS costs you, as it comes with the hardware. I would say that, with the performance that Windows delivers, it's not justifiable that Windows is charging the money they do. That said, I would say that it is not expensive. 

There might be a Windows setup fee when you buy the license, however, I am not 100% certain this is the case. 

What other advice do I have?

Our company uses the product. I am just an end-user. 

I'm pretty neutral in terms of recommending it to anyone. There are pros and cons. 

I'd rate the solution at a six out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1598412 - PeerSpot reviewer
Management Executive at a security firm with 11-50 employees
Real User
Great for personal or professional setups and offers automatic patch updates
Pros and Cons
  • "Technical support is great in South Africa."
  • "Microsoft must realize that it's operating in Africa. We cannot pay US dollars. For the cost of Microsoft Windows 10, it's just not affordable for the majority of the population in South Africa. Who's going to spend that amount of money when people are barely affording to live? It's costly."

What is most valuable?

We like that the patches are automatic. It takes away a lot of the administrative burden, from a security point of view, on the environment. You do not really need to worry about patch management on a Windows 10 machine, as it automatically does it. Those are the benefits that we see from a management point of view.

For personal or professional setups, the solution works well.

The solution is stable.

We find the solution to be quite scalable. 

It does what it's meant to do. You don't want the platform to do anything more than what it's doing at the moment. It gives you the analytics. It gives you the right security posture. You can draw on it. It can integrate with other solutions. 

What we like about the stack of products is if you manage it on a management console, it cuts across the enterprise. That's a benefit in terms of your rollout strategy. It's quicker to deploy, easier to deploy, and it definitely affects the user to a large degree. It doesn't consume too many resources on your endpoint.

Technical support is great in South Africa.

What needs improvement?

The whole point of Microsoft is it's a phenomenal stack of products. However, Microsoft must realize that it's operating in Africa. We cannot pay US dollars. For the cost of Microsoft Windows 10, it's just not affordable for the majority of the population in South Africa. Who's going to spend that amount of money when people are barely affording to live? It's costly.

For how long have I used the solution?

I've been using the solution for the last 18 months. It's been over a year so far. 

What do I think about the stability of the solution?

The stability of the solution is very good. there are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability of the solution is good. If a company needs to expand the product, it can do so.

W have 50 users on Microsoft right now. 

How are customer service and technical support?

In South Africa, we have great technical support from Microsoft. It comes down to the training and the availability of resources and that is great.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. We've always used Microsoft.

How was the initial setup?

The deployment is very easy. The initial setup is simple. There are zero hassles. 

I didn't do the installation personally, however, I know we just did a deployment for about 50 users, and it took us about a day to deploy it.

What about the implementation team?

You can do it just by yourself. The guidelines and the training and so forth that Microsoft provides for users are great. If you follow that, it's great. From a Microsoft point of view, if you follow the step-by-step guide, it's easy to deploy. You don't need an integrator or consultant. 

What's my experience with pricing, setup cost, and licensing?

The solution is overpriced for the region.

We pay a licensing fee on a monthly basis. 

What other advice do I have?

I'm just a customer or an end-user.

As a cloud-based solution, we're using the latest version of the product.

I'd rate the solution at an eight out of ten. We've been happy with its capabilities in general. 

We would recommend the solution to other users. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1558248 - PeerSpot reviewer
Global Head - Datacenters, Cloud and IT Core Services at a logistics company with 10,001+ employees
Real User
Stable, easy to install, and has good support
Pros and Cons
  • "The technical support is fantastic."
  • "They need better upgrading. It is not updating for me at all."

What is our primary use case?

I use this solution mostly for running my personal applications.

What needs improvement?

Since I purchased this solution, the upgrades have stopped. They need to do something better when it comes to the upgrades.

They need better upgrading. It is not updating for me at all.

For how long have I used the solution?

I have been using Windows 10 since it has been launched.

What do I think about the stability of the solution?

The stability is good. I have no issues with the stability of this solution.

What do I think about the scalability of the solution?

We have ten users in our company.

How are customer service and technical support?

The technical support is fantastic.

How was the initial setup?

It was easy to install, it only took a couple of minutes.

A normal person could maintain this solution.

What about the implementation team?

I completed the installation myself. I did not need the help of an integrator or a consultant.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid yearly.

What other advice do I have?

I would definitely recommend this solution.

I would rate Windows 10 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.