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reviewer1598412 - PeerSpot reviewer
Management Executive at a security firm with 11-50 employees
Real User
Great for personal or professional setups and offers automatic patch updates
Pros and Cons
  • "Technical support is great in South Africa."
  • "Microsoft must realize that it's operating in Africa. We cannot pay US dollars. For the cost of Microsoft Windows 10, it's just not affordable for the majority of the population in South Africa. Who's going to spend that amount of money when people are barely affording to live? It's costly."

What is most valuable?

We like that the patches are automatic. It takes away a lot of the administrative burden, from a security point of view, on the environment. You do not really need to worry about patch management on a Windows 10 machine, as it automatically does it. Those are the benefits that we see from a management point of view.

For personal or professional setups, the solution works well.

The solution is stable.

We find the solution to be quite scalable. 

It does what it's meant to do. You don't want the platform to do anything more than what it's doing at the moment. It gives you the analytics. It gives you the right security posture. You can draw on it. It can integrate with other solutions. 

What we like about the stack of products is if you manage it on a management console, it cuts across the enterprise. That's a benefit in terms of your rollout strategy. It's quicker to deploy, easier to deploy, and it definitely affects the user to a large degree. It doesn't consume too many resources on your endpoint.

Technical support is great in South Africa.

What needs improvement?

The whole point of Microsoft is it's a phenomenal stack of products. However, Microsoft must realize that it's operating in Africa. We cannot pay US dollars. For the cost of Microsoft Windows 10, it's just not affordable for the majority of the population in South Africa. Who's going to spend that amount of money when people are barely affording to live? It's costly.

For how long have I used the solution?

I've been using the solution for the last 18 months. It's been over a year so far. 

What do I think about the stability of the solution?

The stability of the solution is very good. there are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

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What do I think about the scalability of the solution?

The scalability of the solution is good. If a company needs to expand the product, it can do so.

W have 50 users on Microsoft right now. 

How are customer service and support?

In South Africa, we have great technical support from Microsoft. It comes down to the training and the availability of resources and that is great.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. We've always used Microsoft.

How was the initial setup?

The deployment is very easy. The initial setup is simple. There are zero hassles. 

I didn't do the installation personally, however, I know we just did a deployment for about 50 users, and it took us about a day to deploy it.

What about the implementation team?

You can do it just by yourself. The guidelines and the training and so forth that Microsoft provides for users are great. If you follow that, it's great. From a Microsoft point of view, if you follow the step-by-step guide, it's easy to deploy. You don't need an integrator or consultant. 

What's my experience with pricing, setup cost, and licensing?

The solution is overpriced for the region.

We pay a licensing fee on a monthly basis. 

What other advice do I have?

I'm just a customer or an end-user.

As a cloud-based solution, we're using the latest version of the product.

I'd rate the solution at an eight out of ten. We've been happy with its capabilities in general. 

We would recommend the solution to other users. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1658931 - PeerSpot reviewer
Business Transformation Advisory at a tech services company with 10,001+ employees
Real User
GUI has been greatly enhanced and it has the single click advantage
Pros and Cons
  • "The GUI has been enhanced and it supports the 365 suite."
  • "Lack of alerts when there are issues with connectivity or power surges."

What is our primary use case?

My primary use case of Windows 10 is for any type of office work - emails, remote connectivity, document management, storage and the like. I'm an associate partner. 

What is most valuable?

From a user standpoint, the GUI has been enhanced as well as some add-ons with respect to news, forecasts, GPS. I think overall there are some good features and it has the single click advantage. Also, the entire integration supports the 365 Suite.

What needs improvement?

I'd like to see some sort of technical notification service reminder regarding hardware health. It's a feature that could help because I get quite a lot of Microsoft Office crashes. It asks whether you want to report them and then the notification disappears into thin air. I also think that task manager needs to be a little more graphical in nature, with more user analytics and I'd also like to know usages so I can run an operating system sometimes, multitasking, things like that. There are sometimes connectivity issues when there is any sort of power fluctuation with the adapter or from the main, and I think that area needs improvement. If there are power surges, or the adapter is not able to send the required power to the BIOS, there should be alerts. The other big one for me is integration with the hardware so that, for example, a user can know if there's a problem of dead pixels on the screen, some sort of predictive analytics on that front would be helpful. 

For how long have I used the solution?

I've been using this solution for about three years. 

What do I think about the stability of the solution?

The solution is stable despite some crashes that I've experienced. On the whole it's performance has improved and optimization-wise, the issues are not generally visible to the end user. 

What do I think about the scalability of the solution?

They've done a good job from a scalability perspective because if you look at the different systems that are enabled, the operating system does a good job.

What other advice do I have?

I recommend this solution, it's been tried and tested over years and I am very comfortable with it. At the end of the day, it's about affordability, and Microsoft OS stands out from that perspective.

I rate the solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Windows 10
March 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Founder, Director at Tres Infosol Pvt. Ltd.
Reseller
Top 20
Straightforward installation
Pros and Cons
  • "I think that they have been doing a great job for a long time now when it comes to installation and user experience."
  • "Although the solution has been pretty nice to use, I have encountered certain bugs in the updates."

What is our primary use case?

I am using the latest version.

I use it on my personal computer for such things as emails and Youtube. What with the current pandemic, my kids use it for homeschooling. 

What needs improvement?

Although the solution has been pretty nice to use, I have encountered certain bugs in the updates. Other than that, things have been pretty good, although I do prefer Mac over Windows nowadays, having a couple years' experience with it in the past. I feel it to be a better operating system when compared with Windows.

While I consider Windows to be one of the most user-friendly operating systems and a market leader, the bugs which have plagued it's updates all along are problematic. This is why I choose to deduct a point from its rating. 

An example of a bug I encountered one or two months back involved the malfunctioning of certain keys on the laptop. When I removed the update, things reverted to normal. This can be a problem when one of the keys is part of your password. It necessitates use of the virtual keyboard, which is open to others. These are issues Microsoft should be addressing and should resolve prior to releasing the patch. 

QA needs to be improved. 

For how long have I used the solution?

I've been using Windows 10 for the last two to three years.

What do I think about the stability of the solution?

While the solution has been good, overall, the bugs I have come across have been an issue.

How are customer service and technical support?

I have never had occasion to contact technical support. As a technician, myself, I've managed to fix things on my own.

How was the initial setup?

The installation has been pretty straightforward. I think that they have been doing a great job for a long time now when it comes to installation and user experience.

A single installation takes no more than 25 minutes. 

What about the implementation team?

One can handle the installation on his own. 

What's my experience with pricing, setup cost, and licensing?

Every time I've bought Windows, it came bundled with the laptop, so we are talking about a perpetual license. I'm not sure how this would operate in the retail market.

What other advice do I have?

I would, definitely, recommend this solution to others. 

I make personal use of it. 

I would not rate Windows 10 as a ten out of ten, but would give it a rating of nine. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1411233 - PeerSpot reviewer
Security consultant at a computer software company with 1,001-5,000 employees
Real User
Top 20
Mature, stable, and easy to install
Pros and Cons
  • "The solution is stable."
  • "Linux is more secure, and, although this solution has come a long way, it would be helpful if they could continue to develop the security aspects of the product."

What is our primary use case?

We primarily use it as a secure operating system. I'm using an operating system in an environment like a bank. Right now, it's a trendy system to use.

What is most valuable?

Windows is a mature product now and it's secure enough compared to its past versions. There are other operating systems, even if you like Linux or Mac, however, this product now has an acceptable risk level and it's improved over the years.

I'm in a banking environment and I'll see people are using the operating system for everything.

The solution is stable.

The product is easy to install.

What needs improvement?

What I am expecting is that soon this will be their last product for me, however, if they go for the next Windows version, that they'll definitely change the kernel to Linux from the current one. Linux is more secure, and, although this solution has come a long way, it would be helpful if they could continue to develop the security aspects of the product.

There likely should be fewer releases going forward. 

For how long have I used the solution?

I've been using the solution for around two years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. We had an issue only once about three months ago, where there was an update after which there was application crashed. That said, as a whole, yes, it is a stable operating system.

What do I think about the scalability of the solution?

It's an operating system, and therefore, there isn't really anything about it that needs to scale. It's not an aspect that you need to worry about.

We have 5,000 users on the solution currently.

How are customer service and technical support?

I don't directly deal with technical support. I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I've used multiple solutions in the past, including Fedora, CentOS, and Ubuntu - both server and client versions.

I've been switching the operating system based on requirements since 2008. Before 2008, I would stick to Windows only.

How was the initial setup?

The product is very simple to implement. Any kid can install it. It's just a matter of clicks. Nowadays, almost every operating system is a matter of clicks. Installation is not an issue.

I'm not sure how much of a technical team we have to handle any maintenance responsibilities. 

What other advice do I have?

I'd rate the solution at an eight out of ten. We've been pleased with its overall capabilities.

Whether or not I would recommend the solution depends on the company. If it's working on open source, then it should stick to Linux. If it's working on closed source too and the company is not worried about the source or any application on the Linux system, then they should remain on Windows. Basically, it depends on the usage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1588287 - PeerSpot reviewer
Senior Security Operation Engineer at a energy/utilities company with 10,001+ employees
Real User
Good for business use with good stability and scalability
Pros and Cons
  • "The solution is stable and scalable."
  • "The solution could be faster and demonstrate better performance. I"

What is our primary use case?

We use Windows 10 for business purposes such as providing email access.

I utilize the solution for very basic needs. I don't use many features, just those for topping up the operating system and Office product applications.

What needs improvement?

The solution could be faster and demonstrate better performance. It is a bit on the slow side.

What do I think about the stability of the solution?

The solution is stable in respect to the majority of its security features.

What do I think about the scalability of the solution?

The solution is scalable and we plan to continue to utilize it and to increase its usage. 

How are customer service and technical support?

I cannot comment on the technical support. 

How was the initial setup?

I did not handle the installation.

What's my experience with pricing, setup cost, and licensing?

I believe the licensing is on an annual subscription basis.

What other advice do I have?

I recommend the solution to others who are contemplating its use.

I rate Windows 10 as an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Service Delivery Manager / Architect at a tech services company with 201-500 employees
Real User
Easy to use with good productivity tools and good support
Pros and Cons
  • "The most valuable features are ease of use, usability, and user-friendliness."
  • "As a user, I should have a facility that I can secure an entire folder with a password."

What is our primary use case?

The primary use case of this solution is for the use of productivity tools such as Excel, Word, and PowerPoint. These are very popular and I don't see any alternatives.

There are some open-source, and even Mac has good products.

What is most valuable?

The most valuable features are ease of use, usability, and user-friendliness. These are great from the Office products perspective. 

From an organization's perspective, we use Office 365 cloud version for the office, which is excellent.

It's quite straightforward and has all of the features that I was looking for.

What needs improvement?

One of the areas that need some clarity, is when trying to secure a specific folder between the file system with a password. I am not sure if it is possible.

As a user, I should have a facility that I can secure an entire folder with a password. This is a feature that I would like to be added to the Windows System.

Also, It could be more secure.

For how long have I used the solution?

When I first purchased my laptop, it came with Windows 8.1 in 2013 or 2014, then when Windows 10 was released it was automatically updated.

What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

I am not using it extensively.

In our organization, we have approximately 200 people. 

I am not sure of the exact number of internal users, but all of the laptops and desktops have Windows 10 installed.

The need is always there on a daily basis.

How are customer service and technical support?

I have had some very basic issues that I needed some additional help with. They were formulas in Excel and the support was very helpful.

Microsoft technical support is good and the documentation is very good. It's very helpful.

Which solution did I use previously and why did I switch?

I have used Ubuntu for some time and also OpenOffice. Office products are superior to OpenOffice and other products.

How was the initial setup?

I was not a part of the installation, but from what I understand it was straightforward.

When I purchased my laptop, it was already installed.

I completed the upgrade myself.

What's my experience with pricing, setup cost, and licensing?

Windows 10 is licensed. It was included with the purchase of my laptop.

What other advice do I have?

When I spend time on documentation, this is a very good application to use.

I would recommend using Windows 10 to anyone who is interested in implementing this solution.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1711344 - PeerSpot reviewer
Interim IT Manager at a wholesaler/distributor with 1,001-5,000 employees
Real User
Easy to use, stable, and simple installation
Pros and Cons
  • "The performance of the solution is good and it is easy to use."
  • "Windows 10 could improve the security of the solution."

What is our primary use case?

Windows 10 can be used for running my business and personal applications.

What is most valuable?

The performance of the solution is good and it is easy to use.

What needs improvement?

Windows 10 could improve the security of the solution.

For how long have I used the solution?

I have been using Windows 10 for a couple of years.

What do I think about the stability of the solution?

Windows 10 is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 250 users using this solution.

How are customer service and support?

The technical support from Microsoft could be quicker.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We are able to do the implementation of the solution ourselves. We have a team that does the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

We pay annually for the licenses of Windows 10.

What other advice do I have?

I would recommend this solution to others.

I rate Windows 10 a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1682937 - PeerSpot reviewer
Head of IT Section at a comms service provider with 10,001+ employees
Real User
Provides very good functionality, stability and a user friendly interface
Pros and Cons
  • "I like the Windows interface, Microsoft Office, and Edge."
  • "The notification bar could be modified, it's a little confusing in its current state."

What is our primary use case?

We use the solution for projects and for our daily work. We are a construction company with many projects scattered throughout the world. I'm the company head of IT.

What is most valuable?

I like the Windows interface, Microsoft Office, and Edge. 

What needs improvement?

I think the notification bar could be modified, it's a little confusing in its current state. We receive notifications but it's not user friendly.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable, we haven't had any failures or errors.

What do I think about the scalability of the solution?

The solution is scalable, anyone coming into the company will automatically have access to it, whether it's on a PC or a laptop. 

Which solution did I use previously and why did I switch?

I used the earlier Windows versions. The main difference is the new interface, the startup menus and the control panel with some new icons in Windows 10. It has more functionality than Windows 7.

How was the initial setup?

The initial setup is a simple process. We have a dedicated IT engineering team for all our deployments. They are responsible for installation, maintenance, and checking the latest updates. We have around 10,000 employees in the company. 

What other advice do I have?

I recommend this product because I feel it is stable, there are no bugs or major issues for the end user. It's worth updating to Windows 10.

I rate the solution eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.