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reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Top 5
Easy to use for everyone, simple installation, but expensive
Pros and Cons
  • "The most valuable feature of this solution is its ease of use. It is the most used operating system in the world."
  • "The solution can improve by making it more private and allowing users to know what operations are going on in the background code."

What is our primary use case?

Windows 10 can be used for running personal or business applications.

What is most valuable?

The most valuable feature of this solution is its ease of use. It is the most used operating system in the world.

What needs improvement?

The solution can improve by making it more private and allowing users to know what operations are going on in the background code. More transparency is needed. For example, there is a project called Purism which is a Linux operating system that comes in a form of a phone or a laptop. Their focus is transparency, if I wanted to know what exactly is happening on my device, I can always go to the project documentation and take a look for my peace of mind.

For how long have I used the solution?

I have been using Windows 10 for approximately five years.

Buyer's Guide
Windows 10
October 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Everyone in my organization is using this solution.

How are customer service and support?

I have never needed to open a ticket with the Microsoft technical team.

Which solution did I use previously and why did I switch?

I have used Purism Linux.

How was the initial setup?

The installation is simple and anyone could do it.

What about the implementation team?

We have a team that does the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The solution can be expensive for businesses to use Microsoft Windows 10.

What other advice do I have?

I would not recommend Windows 10 personally, but because it is the most used operating system, most employees in an organization would adapt to it quickly. They are familiar with it. 

It is good to look at alternatives and evaluate. At the same time never underestimate the effect of rejection that end users can have if you change the technology.

I would advise others using Windows solutions to invest heavily in the security products, they are the most used operating system. That does not make it less secure than other operating systems but it makes it more targeted. When it is more targeted you will have more vulnerabilities and therefore it is really important to focus on the security aspects when it comes to Windows infrastructure.

I rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1411104 - PeerSpot reviewer
Manager, Datacenter Facilities at a transportation company with 10,001+ employees
Real User
User friendly and very reliable
Pros and Cons
  • "Very reliable and user friendly."
  • "Could be easier to manage and use."

What is our primary use case?

I'm a manager of data center facilities and we are customers of Microsoft. 

What is most valuable?

This solution is very user friendly and reliable. 

What needs improvement?

I'd like to see less restrictions on the use so it would be easier to use and manage. 

For how long have I used the solution?

I've been using this product for over 10 years. 

How was the initial setup?

The initial setup is pretty straightforward. It's pushed down from the server, so it's usually  quite fast. The deployment is done in-house and we have around 10,000 users. 

What other advice do I have?

I rate this solution an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Windows 10
October 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
Project Specialist at integra software
Real User
An operating system that's stable and secure
Pros and Cons
  • "I like that it's stable and secure."
  • "It could be more secure. We just want them to focus on security."

What is our primary use case?

We use Windows 10 just for the voice platform.

What is most valuable?

I like that it's stable and secure.

What needs improvement?

It could be more secure. We just want them to focus on security.

For how long have I used the solution?

I have been using Windows 10 for years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable. We have more than 100,000 people using this solution.

Which solution did I use previously and why did I switch?

We used multiple servers, including Linux and Windows Server.

How was the initial setup?

The initial setup is easy. It took me about 30 to 40 minutes to set up and deploy this solution. 

What about the implementation team?

Sometimes we do it by ourselves or else we used to go to some technicians.

What's my experience with pricing, setup cost, and licensing?

We pay for the license, and it's fine.

What other advice do I have?

I would recommend Windows 10 to new users.

On a scale from one to ten, I would give Windows 10 a ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1366281 - PeerSpot reviewer
Information Technology Supervisor at a renewables & environment company with 501-1,000 employees
Real User
A huge step up from previous versions
Pros and Cons
  • "It's very straightforward. There is virtually no learning curve at all."
  • "The updates could be improved. Sometimes when we update, there are instances where it fails or crashes."

What is our primary use case?

It's all right. It does the job. We use it for emails and troubleshooting widgets — stuff like that. Within our organization, there are roughly 100 employees using this solution.

What is most valuable?

Windows 10 is easy to use. It's not like Windows 8 where it had that "start menu" that took up the entire screen. I didn't like that one.

It's very straightforward. There is virtually no learning curve at all.

What needs improvement?

The updates could be improved. Sometimes when we update, there are instances where it fails or crashes. I wish they would sort that out. When the update is downloaded, maybe we could have a method of checking that the downloaded update from Windows is alright so it doesn't damage our computers before restarting it.

For me, that's the most troubling part — crashing after we've updated it. I've experienced that many times. There are instances where it has actually corrupted the Windows OS, then we have to reformat it.

Every time I have to reformat and install Windows, I have to remove so many pre-installed games and other unnecessary junk. I don't like that. It's just a bother having to remove them again and again and again.

For how long have I used the solution?

I have been using this solution since it first hit the market.

What do I think about the stability of the solution?

Stability-wise, Windows 10 is great.

What do I think about the scalability of the solution?

It's very easy to expand Windows 10.

How are customer service and technical support?

I have to contact technical support from time to time. They're efficient, I always get what I need from them.

How was the initial setup?

The initial setup is simple. It's just like any other setup of Windows.

What about the implementation team?

Typically, I set it up myself. My team also knows how to deploy it. Installation takes roughly 30 to 45 minutes.

Sometimes we have to maintain it. Sometimes it slows down and we have to defragment it. Often, it's actually the computer itself that's slow simply because it's dirty; so we have to open up the computer and clean it. We handle all maintenance on our own, including cleaning the computers if they're dirty.

What's my experience with pricing, setup cost, and licensing?

For Filipino standards, it's quite expensive. We pay per license. So far, there have been no hidden costs.

What other advice do I have?

Windows 10 is a big step up from Windows 7. Windows 8 was not that great. Overall, Windows 10 is a lot better than previous versions.

You'll have to update as soon as Windows 7 is no longer supported. If you stick with Windows 7, there are going to be security risks as it's not supported and updated by Windows. That's a big deal if you want security, etc.

I would absolutely recommend Windows 10 to others. Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Solutions Architect at nds Netzwerksysteme GmbH
Real User
Reliable and well-known, but licensing could be improved
Pros and Cons
  • "The usability is satisfactory."
  • "Windows explorer does not support two windows systems."

What is our primary use case?

While we use this solution, we also sell it. 

We sell Windows, and we install it for our customers.

How has it helped my organization?

I don´t think that Windows 10 has improved our organization. In fact, Microsoft has reached a standard in nearly all branches to be the standard OS for the most common things. So nearly in every branch we sell PCs or sell maintenance we have to do it with Microsoft Software, especially with Microsoft OS.

What is most valuable?

It is well-known. I use it because everyone is using it.

The usability is satisfactory.

What needs improvement?

Windows explorer does not support two Windows systems. For example, in Mac OS, you can open tabs such as your windows browsers, and you can switch between devices or file systems. This can't be done in Windows Explorer. You have to open two separate windows and you can only do this when your monitor is large enough, or if you have more than one monitor.

The licensing should be more flexible.

For how long have I used the solution?

I have been using Windows 10 since it was released.

What do I think about the stability of the solution?

Windows 10 is a stable product.

What do I think about the scalability of the solution?

Windows 10 is now nearly also over eight years old. One of the main topics that help this OS to be so popular is, that most software that is written on this planet is working with, that nearly every device that has a USB connection could be recognized by your computer. Windows 10 is stable and has good scalability.

How are customer service and support?

We have not reached out to technical support. If Windows has a problem, we can usually fix it ourselves. We also rely on Google for assistance.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

In private, I use Mac OS, which I prefer to Windows 10.

I have used several operating systems, as well as Outlook, Microsoft Office, and Microsoft Planner.

How was the initial setup?

I do not install this solution, my technical colleagues install it.

What about the implementation team?

We implemented the solution in-house.

What was our ROI?

As I mentioned above, Microsoft doesn´t give resellers the opportunity to gain real money with the product itself. Microsoft wants the partners to build themselves some solutions around their ecosystem. But Microsoft did not understand, that most resellers are not inevitably software programmers or designers. Most of the resellers are solution providers in a maybe "older" category of service.

What's my experience with pricing, setup cost, and licensing?

The licensing fees could be more flexible.

Some of the issues we're having are when your company wants a license or when we don't know if that license can be merged. It is extremely difficult for Microsoft as a company because Microsoft is based in the United States and we live in Germany. We also have other options available here. In this regard, Microsoft is very rigid and unforgiving.

Which other solutions did I evaluate?

On the OS side, you have no choice. You are heavily connected to the facto standard from Microsoft. Also in the matter of email client systems, if you use an exchange, you can't use other email client systems with the same comfort. The same when it comes to office programs.

What other advice do I have?

I would rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1678515 - PeerSpot reviewer
swEngineer at a manufacturing company with 5,001-10,000 employees
Real User
Stable, easy to use, and good performance
Pros and Cons
  • "Windows 10 is easy to use and has good performance."
  • "The solution could improve by having better security."

What is our primary use case?

I am using Windows 10 for running business applications.

What is most valuable?

Windows 10 is easy to use and has good performance.

What needs improvement?

The solution could improve by having better security.

For how long have I used the solution?

I have been using Windows 10 for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

How was the initial setup?

The installation is easy and took a couple of hours.

What about the implementation team?

Our IT team does the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license to use the solution.

What other advice do I have?

I recommend this solution to others.

I rate Windows 10 an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1656168 - PeerSpot reviewer
Information Management Specialist at a government with 501-1,000 employees
Real User
User-friendly, scalable, and offers good performance
Pros and Cons
  • "Technical support is very good."
  • "The solution could offer better integration capabilities."

What is our primary use case?

We are primarily using the solution to run various Microsoft applications and Microsoft 365. 

What is most valuable?

The product is stable and reliable. The performance is very good.

We have found the solution to be quite easy to use. It's user-friendly and simple to navigate around. 

The product is very scalable.

Technical support is very good. 

What needs improvement?

The solution could offer better integration capabilities. 

For how long have I used the solution?

I've been using the solution for a couple of years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability of the product is excellent. The performance is great. There are no bugs or glitches and  don't recall it ever crashing or freezing. 

What do I think about the scalability of the solution?

We have found the solution to be scalable. IF a company needs to expand it, it can do so. It's not a problem at all. 

In my organization, there are about 350 users that use the product.

How are customer service and technical support?

We've contacted technical support in the past and they were good. They are helpful and responsive. I was satisfied with the level of service on offer. 

Which solution did I use previously and why did I switch?

We did not previously use a different operating system. We have always used Microsoft.

How was the initial setup?

I did not personally handle the initial setup and therefore cannot speak to how straightforward or difficult the process was, or how long it took.

I'm not sure how many technical team members are needed to handle deployment and maintenance tasks. 

What about the implementation team?

Our IT team handled the installation process for us.

What's my experience with pricing, setup cost, and licensing?

We do pay a yearly licensing fee. I cannot speak to the exact terms or costs, however. 

What other advice do I have?

I'm just a customer and an end-user. I don't have a business relationship with Microsoft.

I'd rate the solution at a nine out of ten. We have enjoyed using it over the years. We are satisfied with its capabilities. 

I would recommend the solution to other organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior System Administrator at Debre Markos University
Real User
Easy to install and has good support.
Pros and Cons
  • "It is easy to install and has good information."
  • "The interface could be more user-friendly."

What is our primary use case?

We are using this solution for running personal applications.

Most of our users have it installed on their laptops and desktops.

What is most valuable?

It is easy to install and has good information.

What needs improvement?

The interface could be more user-friendly.

For how long have I used the solution?

I have been using Windows 10 for three years.

We are using the latest version.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used Windows 7.

How was the initial setup?

It's easy to install.

It can be deployed in 20 or 30 minutes.

What about the implementation team?

I completed the installation myself.

What other advice do I have?

I would recommend this solution to others.

I would rate Windows 10 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.