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reviewer1607976 - PeerSpot reviewer
Executive Director at a tech services company with 11-50 employees
Real User
Jul 13, 2021
An intuitive operating system that's stable and easy to use
Pros and Cons
  • "I like that it's a very easy solution to use. It's also very easy to integrate it for our customers. It's a very intuitive operating system, and if they take their time to go through it quickly, they can use it without any support."
  • "It would be better if they brought back the easy way to create multiple sessions on Windows 10. It's very complicated for our customers, and most of the time they need to call us to do it because they know that we are in an office environment and most of the time the competence is not for only one person. To optimize the resources, they need to have several sessions on the same desktop or the same workstation. This makes it easier to manage and maintain. My recommendation is to bring back the easy way and have several sessions on the same operating system. The price could be better as well."
  • "It would be better if they brought back the easy way to create multiple sessions on Windows 10."

What is our primary use case?

Whenever we sell equipment with a personal computer, our customers request Windows 10, and we install it.

What is most valuable?

I like that it's a very easy solution to use. It's also very easy to integrate it for our customers. It's a very intuitive operating system, and if they take their time to go through it quickly, they can use it without any support.

What needs improvement?

It would be better if they brought back the easy way to create multiple sessions on Windows 10. It's very complicated for our customers, and most of the time they need to call us to do it because they know that we are in an office environment and most of the time the competence is not for only one person. 

To optimize the resources, they need to have several sessions on the same desktop or the same workstation. This makes it easier to manage and maintain. My recommendation is to bring back the easy way and have several sessions on the same operating system. The price could be better as well.

For how long have I used the solution?

I have been using Windows 10 for five years or since it was available in the marketplace.

Buyer's Guide
Windows 10
July 2026
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What do I think about the stability of the solution?

I personally think that it's a very stable operating system. We used to have several issues with other operating systems, but we don't have any issues with Windows 10. This is because the updates are made automatically, and we also have several ways to back up our work. Most of the time, I forget that there is any trouble on a laptop or the desktop.

What do I think about the scalability of the solution?

I think it's scalable. If you get legal licenses, you can move up to the new version without any problem. This is what we used to do.

How are customer service and support?

I contacted technical support once , and it was a very good experience.

How was the initial setup?

The initial setup is simple for me because I'm an IT integrator. However, I know that it's complicated for my customers just to install it. Most of the time, they don't want to learn how to do it. They always tell us to do it for them and to give it in ready-to-use mode.

What about the implementation team?

I'm an integrator and I install and deploy this solution. 

What's my experience with pricing, setup cost, and licensing?

It's not cheap, and it's one of the inconveniences. Most of the time, we use group licensing, permitting us to install servers for three months. When we want to have personal licenses, it costs too much here in Senegal.

What other advice do I have?

I will recommend this solution because it's intuitive. Also, we have a Windows culture here, and people like to use it.

On a scale from one to ten, I would give Windows 10 an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1469322 - PeerSpot reviewer
HR Operations Manager at a tech services company with 10,001+ employees
Real User
Jul 12, 2021
Easy to set up and customize with helpful technical support
Pros and Cons
  • "We've found the scalability to be good."
  • "Compared to previous Windows iterations, this is a great OS."
  • "Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud."

What is our primary use case?

We're primarily using the solution as an operating system.

What is most valuable?

I do prefer the dark mode. They did not have a dark mode on Windows 8 or XP.

The product offers very good customizations. 

The initial setup is straightforward. 

The stability is very good. 

We've found the scalability to be good.

Technical support is helpful.

What needs improvement?

Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud.

I don't like that Skype has been discontinued and so is Internet Explorer. Those kinds of things, things you are really comfortable with and do not have much of a footprint on your computer, those are getting eliminated.

I'd like them to work on building tools that take up less space, as I tend to work offline. 

For how long have I used the solution?

I've been using the solution for a long time. I've used it since it was originally rolled out. 

What do I think about the stability of the solution?

The stability is good and I find it to be a reliable OS. That said, at certain times it takes a lot of time to get those patches updated. That's every now and then, however, apart from that, it's fine.

What do I think about the scalability of the solution?

In terms of scaling, for us, it was pretty much a comprehensive rollout, so I don't see any problems there. The product can scale. 

How are customer service and technical support?

We've reached out to technical support in the past. We find Microsoft to be helpful and responsive. We are satisfied with their level of service. 

Which solution did I use previously and why did I switch?

This is the only operating system I am using at the moment. 

How was the initial setup?

The initial setup is not difficult or complex. It's straightforward and simple. 

What's my experience with pricing, setup cost, and licensing?

I don't handle payment resolutions and therefore cannot speak to the licensing for this product. I'm not sure how much we pay or if we license it in monthly or yearly increments. 

What other advice do I have?

I'm just a customer and an end-user. I don't have a business relationship with Microsoft. 

I'm using the latest version of the solution at this time. 

Compared to previous Windows iterations, this is a great OS. 

I'd rate the solution at an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
July 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,402 professionals have used our research since 2012.
reviewer1593132 - PeerSpot reviewer
Co-Founder at a computer software company with 201-500 employees
Real User
Jul 9, 2021
Too many security patches, could be more user-friendly, but easy installation
Pros and Cons
  • "The install was easy for this solution."
  • "The solution could improve by being more user-friendly and limiting the security patches to once every quarter instead of weekly."
  • "The solution is not stable, there are a lot of patches coming out all the time."

What is our primary use case?

I am using Windows 10 as an operating system for personal use.

What needs improvement?

The solution could improve by being more user-friendly and limiting the security patches to once every quarter instead of weekly.

For how long have I used the solution?

I have been using Windows 10 for a couple of years.

What do I think about the stability of the solution?

The solution is not stable, there are a lot of patches coming out all the time.

What do I think about the scalability of the solution?

There are approximately 2,000 users using this solution in my organization.

How was the initial setup?

The install was easy for this solution.

What about the implementation team?

The implementation of the solution was easy and I did it myself.

What's my experience with pricing, setup cost, and licensing?

There is a license required for Windows 10.

Which other solutions did I evaluate?

I have evaluated Windows 11 and it should fix a lot of issues with Windows 10.

What other advice do I have?

I rate Windows 10 a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeterKrall - PeerSpot reviewer
Freelance Software Engineer + Director of a company at Peter Krall Consulting
Real User
Jul 7, 2021
An operating system that's pretty stable
Pros and Cons
  • "I like how Windows 10 is quite stable."
  • "It would be better if there were more integration with Linux and Azure."

What is our primary use case?

I use it mainly as the operating system for my tech development work. I'm running some kind of research studio and a database on this.

What is most valuable?

I like how Windows 10 is quite stable. 

What needs improvement?

It would be better if there were more integration with Linux and Azure.

For how long have I used the solution?

I have been using Windows 10 for several years. I got it when it first came out.

Which solution did I use previously and why did I switch?

I've been in business since 1980, so I have used many operating systems like Sun. That's what it was called before Oracle bought them.

How was the initial setup?

The initial setup is straightforward, but it takes some time to download and implement this solution.

What's my experience with pricing, setup cost, and licensing?

I don't pay for my personal use. However, my company certainly has some licenses, but I'm not aware of what they pay for them.

What other advice do I have?

I would recommend this solution to new users.

On a scale from one to ten, I would give Windows 10 a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Junior Software Engineer at a computer software company with 201-500 employees
Real User
Jul 7, 2021
Is secure, stable, and scalable
Pros and Cons
  • "It is stable, scalable, and secure. It is also easy to install."
  • "It should be more secure and should have an antivirus."

What is most valuable?

It is stable, scalable, and secure. It is also easy to install.

What needs improvement?

It should be more secure and should have an antivirus.

For how long have I used the solution?

I've been using it for almost six months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

Technical support is okay and has been very useful.

How was the initial setup?

The installation is easy.

What other advice do I have?

I would recommend Windows 10 and would rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1411233 - PeerSpot reviewer
Security consultant at a computer software company with 1,001-5,000 employees
Real User
Jul 6, 2021
Mature, stable, and easy to install
Pros and Cons
  • "The solution is stable."
  • "Windows is a mature product now and it's secure enough compared to its past versions."
  • "Linux is more secure, and, although this solution has come a long way, it would be helpful if they could continue to develop the security aspects of the product."

What is our primary use case?

We primarily use it as a secure operating system. I'm using an operating system in an environment like a bank. Right now, it's a trendy system to use.

What is most valuable?

Windows is a mature product now and it's secure enough compared to its past versions. There are other operating systems, even if you like Linux or Mac, however, this product now has an acceptable risk level and it's improved over the years.

I'm in a banking environment and I'll see people are using the operating system for everything.

The solution is stable.

The product is easy to install.

What needs improvement?

What I am expecting is that soon this will be their last product for me, however, if they go for the next Windows version, that they'll definitely change the kernel to Linux from the current one. Linux is more secure, and, although this solution has come a long way, it would be helpful if they could continue to develop the security aspects of the product.

There likely should be fewer releases going forward. 

For how long have I used the solution?

I've been using the solution for around two years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. We had an issue only once about three months ago, where there was an update after which there was application crashed. That said, as a whole, yes, it is a stable operating system.

What do I think about the scalability of the solution?

It's an operating system, and therefore, there isn't really anything about it that needs to scale. It's not an aspect that you need to worry about.

We have 5,000 users on the solution currently.

How are customer service and technical support?

I don't directly deal with technical support. I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I've used multiple solutions in the past, including Fedora, CentOS, and Ubuntu - both server and client versions.

I've been switching the operating system based on requirements since 2008. Before 2008, I would stick to Windows only.

How was the initial setup?

The product is very simple to implement. Any kid can install it. It's just a matter of clicks. Nowadays, almost every operating system is a matter of clicks. Installation is not an issue.

I'm not sure how much of a technical team we have to handle any maintenance responsibilities. 

What other advice do I have?

I'd rate the solution at an eight out of ten. We've been pleased with its overall capabilities.

Whether or not I would recommend the solution depends on the company. If it's working on open source, then it should stick to Linux. If it's working on closed source too and the company is not worried about the source or any application on the Linux system, then they should remain on Windows. Basically, it depends on the usage.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Richard Duggan Pty Ltd
Real User
Jul 4, 2021
Flexible, scales well, and is stable
Pros and Cons
  • "It is flexible and it is easy to use."
  • "The security features need improvement."

What is our primary use case?

I need Windows for everything that I do.

What is most valuable?

It is flexible and it is easy to use.

What needs improvement?

The security features need improvement. Security is important for everything that we do.

I would like to see more integration, as it is something that is important for us.

The performance can be improved; it is not very clear how you can increase the performance of Windows.

For the ordinary user, there should be some optimization of things that you are told to do from time to time. Most people don't know what to do.

For how long have I used the solution?

I have been using Windows since it was available.

What do I think about the stability of the solution?

Windows is a stable solution.

What do I think about the scalability of the solution?

It scales well.

Most of everyone that I know who uses a PC is using Windows.

Which solution did I use previously and why did I switch?

I have not used any other operating system other than Windows.

How was the initial setup?

I was not involved in the initial setup but I believe that it is straightforward.

As a company, you need someone to configure this solution and maintain it.

What's my experience with pricing, setup cost, and licensing?

I do not have to pay for the license, it was included in the initial cost.

What other advice do I have?

I would absolutely recommend this solution to others.

I would rate Windows a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1410804 - PeerSpot reviewer
SAP Architecture Manager at a consultancy with 11-50 employees
Real User
Jul 4, 2021
Easy to install, quick and easy to use, and has good support
Pros and Cons
  • "Windows 10 is quick."
  • "Windows 10 is quick, includes many features with many options, and is easy to use."
  • "While it is already a stable product, it can be improved."

What is our primary use case?

This solution is used to help the end-user with whatever is required for their day-to-day work.

It is mainly used by the end-user, as their operating system.

What is most valuable?

Windows 10 is quick.

It includes many features with many options.

Also, it is easy to use.

What needs improvement?

They don't use it with any third-party integration, it doesn't require this as it is used by the end-user.

While it is already a stable product, it can be improved. 

For how long have I used the solution?

We have been using Windows 10 for three to four years, since it was launched.

Windows 10 is the latest version. I believe they will launch Windows 11 in the next few months.

What do I think about the stability of the solution?

Windows 10 is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. It has a very good upgrade path.

We have approximately 50 users in my office.

How are customer service and technical support?

Technical support is good. We have no issues with the technical support from Microsoft.

Which solution did I use previously and why did I switch?

We did not use any other solution before Windows 10.

How was the initial setup?

The installation is very straightforward.

It takes less than one hour to install and deploy.

We only require one person to maintain this solution. I do it myself for the site.

What about the implementation team?

I completed the installation myself. I did not need the help of a consultant or an integrator.

What's my experience with pricing, setup cost, and licensing?

The license is built into whatever you have purchased. For example, we purchased our Lenovo laptop and the license for Windows 10 was built in.

Which other solutions did I evaluate?

We did not evaluate any other product before choosing Windows 10.

What other advice do I have?

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1613862 - PeerSpot reviewer
Network and Security Engineer at a tech services company with 11-50 employees
Real User
Jul 3, 2021
Easy to use, helpful online documentation, but stability need improvement
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "I have found that Windows 10 could be more stable."

What is our primary use case?

I use Windows 10 as an operating system for my laptop.

What is most valuable?

The most valuable feature is the ease of use.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

I have found that Windows 10 could be more stable.

What do I think about the scalability of the solution?

We have approximately 25 people using the solution in my organization.

How are customer service and technical support?

I have used online support on Microsoft's website and there is all the documentation I need.

Which solution did I use previously and why did I switch?

I have used Windows 7 previously.

How was the initial setup?

The installation is easy. It does not take very long, approximately 30 minutes.

We have one person doing the maintenance of the solution.

What about the implementation team?

The laptop that I am using came preinstalled with Windows 10.

What other advice do I have?

I would recommend this solution.

I rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Administrator at KnowledgeNet
Real User
Jul 1, 2021
A flexible and stable solution with good performance, but updates should be faster and easier
Pros and Cons
  • "The performance works very well and the solution is flexible and stable."
  • "The updates are excessively long and take an entire hour during startup, which is ridiculous."

What is our primary use case?

We are using the latest version.

I use the solution as an operating system for my notebook. 

What is most valuable?

The performance works very well and the solution is flexible and stable. 

What needs improvement?

The updates are excessively long and take an entire hour during startup, which is ridiculous. The solution also does not provide the option of installing updates. There should be an option to restart without needing an update. 

I don't like the problem with the updates. The user must restart after downloading an update, but no option is given to do the installation at a later point. This means that the user is faced with the choice of either restarting when he updates or shutting down when he does so. With the former this can take an hour to an hour-and-a-half. This makes no sense. 

In short, the updates could be faster and better performing.

While Microsoft does a good job, this is an issue which must be addressed.

For how long have I used the solution?

I have been using Windows 10 since its release in 2015. 

What do I think about the stability of the solution?

The solution is scalable. 

What do I think about the scalability of the solution?

The solution is stable. 

How are customer service and technical support?

I don't have any issues with the technical support. It's good. 

How was the initial setup?

The installation is very easy. 

It takes no more than a few minutes. 

What about the implementation team?

I handled the implementation on my own. \

What's my experience with pricing, setup cost, and licensing?

We already have a license for Windows 10 in our role as Microsoft partners. 

What other advice do I have?

I would recommend this solution to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.