I employ the solution for normal use, such as the running of personal applications and internet Office.
IT Production Engineer at a consultancy with 201-500 employees
A stable and scalable solution for running one's personal applications
Pros and Cons
- "The solution is stable."
- "While we have patches on a monthly basis, the solution could be more secure."
What is our primary use case?
What needs improvement?
While we have patches on a monthly basis, the solution could be more secure. Overall, the solution is good for me.
For how long have I used the solution?
I have been using Windows 10 for a couple of years.
What do I think about the stability of the solution?
The solution is stable.
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What do I think about the scalability of the solution?
The solution is definitely scalable.
How are customer service and support?
We have support but do not have experience with them.
Which solution did I use previously and why did I switch?
It was never a question of us using Windows, as we have always done so. We do not wish to use Linux and do not use Citrix for our users, but only for disaster recovery.
What about the implementation team?
Installation does not pose an issue for us, as we employ a CCM and make use of the master.
We can do this on our own with the assistance of a consultant.
We need fewer than 10 people for the deployment and maintenance, consisting of several engineers.
What other advice do I have?
The solution is good for me.
There are around 600 or 650 people making use of the solution in my organization.
I would recommend the solution to others.
I rate Windows 10 as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Executive Director - Product & Solution at a cloud solution provider with 11-50 employees
Stable, compatible with most hardware, and reasonable priced
Pros and Cons
- "Windows 10 is user-friendly and very easy to get a compatible driver for the hardware."
- "The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted."
What is our primary use case?
I am using Windows 10 on my laptop as an operating system for running applications.
What is most valuable?
Windows 10 is user-friendly and very easy to get a compatible driver for the hardware.
What needs improvement?
The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted.
For how long have I used the solution?
I have been using Windows 10 for approximately one year.
What do I think about the stability of the solution?
Windows 10 has been stable.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable, it normally comes included with a purchase of a laptop or other device.
What other advice do I have?
I rate Windows 10 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Windows 10
August 2025

Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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Network Consultant at a comms service provider with 10,001+ employees
Familiar to operate, compatible with many computers, but stability needs improvement
Pros and Cons
- "People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems."
- "Windows 10 could improve the performance of the interface, it was faster in Windows 8."
What is our primary use case?
I use Windows 10 on my personal and business laptop as an operating system to run applications.
What is most valuable?
People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems.
What needs improvement?
Windows 10 could improve the performance of the interface, it was faster in Windows 8.
For how long have I used the solution?
I have been using Windows 10 for approximately a year and a half and I have been using Windows throughout my life, approximately 16 years
What do I think about the stability of the solution?
The solution could improve its stability.
What do I think about the scalability of the solution?
In my organization, there are thousands of users using Windows 10.
How are customer service and technical support?
I have not needed to use technical support.
Which solution did I use previously and why did I switch?
I have used Windows 8.
How was the initial setup?
Windows 10 came preinstalled on my laptop, I did not need to install it.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution.
What other advice do I have?
I rate Windows 10 a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Administrator at Debre Markos University
Easy to install and has good support.
Pros and Cons
- "It is easy to install and has good information."
- "The interface could be more user-friendly."
What is our primary use case?
We are using this solution for running personal applications.
Most of our users have it installed on their laptops and desktops.
What is most valuable?
It is easy to install and has good information.
What needs improvement?
The interface could be more user-friendly.
For how long have I used the solution?
I have been using Windows 10 for three years.
We are using the latest version.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
Previously, I used Windows 7.
How was the initial setup?
It's easy to install.
It can be deployed in 20 or 30 minutes.
What about the implementation team?
I completed the installation myself.
What other advice do I have?
I would recommend this solution to others.
I would rate Windows 10 a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager – Information Technology Office at a financial services firm with 11-50 employees
Offers helpful technical support, is easy to use, and has a simple initial setup
Pros and Cons
- "The interface is easy to use."
- "I would prefer it if the solution was cheaper."
What is our primary use case?
I primarily use the solution for my personal needs. I use it for browsing the internet and things like that. It's fairly basic usage.
What is most valuable?
I'm generally using the solution as it is the latest option from Microsoft and I prefer the most up-to-date products with the latest features.
The updates are good and not particularly invasive.
The interface is easy to use. Overall, it's quite good and easy to navigate.
The initial setup is not difficult. It's pretty straightforward.
I have found the solution to be quite stable.
Technical support has always been helpful.
What needs improvement?
There is nothing particularly unique or special about the solution.
For security reasons, they should continue to update certain aspects. It would make the solution safer in the long run.
The stability could always be strengthened.
I would prefer it if the solution was cheaper.
For how long have I used the solution?
I've used the solution from the beginning - since it launched. It's been many years.
What do I think about the stability of the solution?
I've never faced any issues with stability. For my usage, I have found it to be very reliable. there are no bugs or glitches. it doesn't crash or freeze.
That said, stability could always be a bit better.
What do I think about the scalability of the solution?
I only use the solution on my PC. I have not attempted to scale the product. I wouldn't be able to really determine how scalable it is.
I have no plans to increase usage.
How are customer service and technical support?
While I haven't contacted technical support for myself, I have for my business, and I have found Microsoft support to be helpful and responsive. I'm satisfied with the level of support I have gotten.
How was the initial setup?
The initial setup is very straightforward. It's not overly complex or difficult.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit expensive, and it would always be preferable if it didn't cost as much as it does.
What other advice do I have?
I'm just a Windows 10 user. I use it on my own personal PC as well as at work.
We are using the latest version of the solution. We use the most up-to-date as we routinely update the product.
The system, as it is right now, is sufficient for my purposes.
I'd recommend the solution to other users and organizations.
At this time, finding that it meets my needs, I would rate the product at a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder, Director at Tres Infosol Pvt. Ltd.
Straightforward installation
Pros and Cons
- "I think that they have been doing a great job for a long time now when it comes to installation and user experience."
- "Although the solution has been pretty nice to use, I have encountered certain bugs in the updates."
What is our primary use case?
I am using the latest version.
I use it on my personal computer for such things as emails and Youtube. What with the current pandemic, my kids use it for homeschooling.
What needs improvement?
Although the solution has been pretty nice to use, I have encountered certain bugs in the updates. Other than that, things have been pretty good, although I do prefer Mac over Windows nowadays, having a couple years' experience with it in the past. I feel it to be a better operating system when compared with Windows.
While I consider Windows to be one of the most user-friendly operating systems and a market leader, the bugs which have plagued it's updates all along are problematic. This is why I choose to deduct a point from its rating.
An example of a bug I encountered one or two months back involved the malfunctioning of certain keys on the laptop. When I removed the update, things reverted to normal. This can be a problem when one of the keys is part of your password. It necessitates use of the virtual keyboard, which is open to others. These are issues Microsoft should be addressing and should resolve prior to releasing the patch.
QA needs to be improved.
For how long have I used the solution?
I've been using Windows 10 for the last two to three years.
What do I think about the stability of the solution?
While the solution has been good, overall, the bugs I have come across have been an issue.
How are customer service and technical support?
I have never had occasion to contact technical support. As a technician, myself, I've managed to fix things on my own.
How was the initial setup?
The installation has been pretty straightforward. I think that they have been doing a great job for a long time now when it comes to installation and user experience.
A single installation takes no more than 25 minutes.
What about the implementation team?
One can handle the installation on his own.
What's my experience with pricing, setup cost, and licensing?
Every time I've bought Windows, it came bundled with the laptop, so we are talking about a perpetual license. I'm not sure how this would operate in the retail market.
What other advice do I have?
I would, definitely, recommend this solution to others.
I make personal use of it.
I would not rate Windows 10 as a ten out of ten, but would give it a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Engineer
User friendly, good compatibility, and simple installation
Pros and Cons
- "Windows 10 is more user-friendly and compatible than the previous version, Windows 7."
- "We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues."
What is our primary use case?
We use Windows 10 as an operating system to run applications.
What is most valuable?
Windows 10 is more user-friendly and compatible than the previous version, Windows 7.
For how long have I used the solution?
I have used Windows 10 for approximately three years.
How are customer service and technical support?
We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues.
We have two clients that are experiencing the same issue. It has been almost three months since we are have been discussing this problem with Microsoft and they have not provided a solution.
How was the initial setup?
The initial setup is very easy.
What other advice do I have?
I rate Windows 10 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a renewables & environment company with 1,001-5,000 employees
Beneficial graphical interface, easy to use, and user friendly
Pros and Cons
- "The solution is easy to use, user-friendly, and has a good graphical interface."
- "The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive."
What is our primary use case?
I am using Windows 10 for running applications, such as ERP and cloud solutions.
What is most valuable?
The solution is easy to use, user-friendly, and has a good graphical interface.
What needs improvement?
The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive.
For how long have I used the solution?
I have been using Windows 10 since it was first launched.
How are customer service and technical support?
We had some issues with Windows 10 on a Microsoft Surface Pro. Windows 10 was not able to find the wireless hardware. We were in contact with the support regarding this issue and they have sent out a new product.
What's my experience with pricing, setup cost, and licensing?
There is a license required for the use of this solution and the cost is in the range of 10,000 to 12,000 rupees.
What other advice do I have?
I would recommend this solution to others.
I rate Windows 10 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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