I use the solution for personal purposes. I primarily use the solution for business applications.
SAP Director at a tech services company with 501-1,000 employees
Easy to set up, scalable, and stable
Pros and Cons
- "The installation process is pretty easy."
- "The performance isn't perfect. It does not provide a good value for the money you spend on it."
What is our primary use case?
What is most valuable?
The solution is very stable.
I've found the solution to be scalable.
The installation process is pretty easy.
What needs improvement?
The performance isn't perfect. It does not provide a good value for the money you spend on it.
For how long have I used the solution?
I've been using the solution for years at this point.
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Windows 10
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What do I think about the stability of the solution?
The stability has been good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good.
What do I think about the scalability of the solution?
The scalability is good. If a company needs to expand it, it can do so. It's not a problem.
There are 500 users in the company that also use the solution.
How are customer service and support?
As I am not part of the technical team, I have never reached dout to technical support We have our own internal IT team. They may speak to them, however, I cannot say for sure if that is the case.
How was the initial setup?
The initial setup is not overly difficult or complex. It's very straightforward and simple.
That said, I was not directly involved in the installation process.
I cannot recall exactly how long the deployment took.
We have a team of ten that handle deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
I do not consider the solution to offer good value for money, at least where the performance is concerned.
It's a pre-paid solution.
What other advice do I have?
I'm a customer and an end-user.
I'd rate the solution at an eight out of ten. I've been pretty happy with its capabilities.
I'd recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Consultant at a comms service provider with 10,001+ employees
Familiar to operate, compatible with many computers, but stability needs improvement
Pros and Cons
- "People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems."
- "Windows 10 could improve the performance of the interface, it was faster in Windows 8."
What is our primary use case?
I use Windows 10 on my personal and business laptop as an operating system to run applications.
What is most valuable?
People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems.
What needs improvement?
Windows 10 could improve the performance of the interface, it was faster in Windows 8.
For how long have I used the solution?
I have been using Windows 10 for approximately a year and a half and I have been using Windows throughout my life, approximately 16 years
What do I think about the stability of the solution?
The solution could improve its stability.
What do I think about the scalability of the solution?
In my organization, there are thousands of users using Windows 10.
How are customer service and technical support?
I have not needed to use technical support.
Which solution did I use previously and why did I switch?
I have used Windows 8.
How was the initial setup?
Windows 10 came preinstalled on my laptop, I did not need to install it.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution.
What other advice do I have?
I rate Windows 10 a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Windows 10
October 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
Easy to set up, easy to use, and very stable
Pros and Cons
- "The ease of use has been great. It feels quicker and smoother."
- "The pricing could be more competitive compared to other products of the same nature."
What is our primary use case?
I use the solution for anything from work to play, however, I mostly use it for work.
What is most valuable?
The ease of use has been great. It feels quicker and smoother.
The initial setup is very easy.
The stability is very good.
The scalability is good.
It's easy to find answers to any questions by researching online.
What needs improvement?
I've heard that they have plans to take away the control panel, which may be a mistake unless they can improve the level of settings.
The pricing could be more competitive compared to other products of the same nature.
For how long have I used the solution?
I have been using the solution for about three years at this point. It's been a while. I've had some time with it.
What do I think about the stability of the solution?
The solution is quite stable. I recently had a problem with the computer in terms of the computer hanging a lot and probably hanging five times a day and even through that, it up fairly well. It's really stable compared to previous versions.
What do I think about the scalability of the solution?
With all the other Microsoft products you now have with Azure and what I'm currently looking at on Microsoft in June, scaling it company-wide and enterprise-wide would be very, very easy. With Microsoft, that scalability wouldn't be as much as the issue, even if you're not on site.
How are customer service and technical support?
I am in computer support and therefore I have figured it out or used manuals online or Google searches or so forth. Although I've got access to vendors and distributors and Microsoft themselves, it's usually easier just to figure it out quicker than trying to find somebody in support. Therefore, I don't tend to deal directly with technical support.
Which solution did I use previously and why did I switch?
I also work with Linux, which is less expensive. However, everyone is used to Microsoft products, and that's usually the easier route.
How was the initial setup?
I found the initial setup to be very simple and straightforward. It's not complex or difficult.
The deployment is very fast. It might have taken 30 minutes or so to get everything up and running.
What about the implementation team?
I can handle the solution myself. I've done it a million times. It's quite easy. Therefore, I don't need the help of any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, compared to Linux. It's kind of overpriced.
It's just very expensive and the people resort to other means trying to get it which makes the problem worse.
What other advice do I have?
I do resell Microsoft products to the distributor, however, not directly from Microsoft.
I've got it on all my devices now. I don't have any older Windows now.
I'd recommend the solution to others. Windows 10 would probably be your safe go-to if you're looking for Microsoft. If you're looking for something else and can't afford the cost, then I would say Linux options may be ideal.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Manager at a comms service provider with 501-1,000 employees
Easy to use, scalable, and stable but the performance could be improved
Pros and Cons
- "It's user-friendly."
- "The updates could be rolled out every quarter."
What is our primary use case?
Windows 10 is our operating system. Everything we do is done on Windows 10.
What is most valuable?
It's user-friendly. It's easy to use.
The user interface is fine, there are no major changes required.
What needs improvement?
The performance needs improvement. Updates could be improved also.
The updates could be rolled out every quarter. We have experienced crashes with some of the updates.
I would also like to see more performance-oriented updates for better effectiveness. That would be very helpful.
For how long have I used the solution?
I have been using Windows 10 for more than five years.
Windows 10 is the latest version.
What do I think about the stability of the solution?
We have no issues with the stability of this solution.
What do I think about the scalability of the solution?
Windows 10 is a scalable product.
I use this solution personally and for the company. We thousands of users in our company who use it, maybe more.
How are customer service and technical support?
Technical support is good. We have no issues with the technical support of Microsoft.
How was the initial setup?
We have an IT department of 50 or more, and a team of 10 to 15 system administrators, and managers to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
I believe there is an agreement with Microsoft to pay the licensing fee yearly.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Windows 10 a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Graduate Trainee at a computer software company with 51-200 employees
Easy to set up with good technical support and excellent scalability
Pros and Cons
- "Technical support is available 24/7 and we find them to be helpful."
- "The solution could always be more secure, even though I am quite happy with its level of security at the moment."
What is our primary use case?
The product is basically used to run all of your products. It's an operating system. It's the platform of my choice, and I've never used any other OS. I'd describe its use as basically a facilitator of all the platforms that I work with.
What is most valuable?
The solution is very user-friendly and extremely easy to use. It's intuitive and easy.
The scalability of the product is excellent.
Technical support is available 24/7 and we find them to be helpful.
It's easy to install the solution.
What needs improvement?
The solution could always be more secure, even though I am quite happy with its level of security at the moment.
For how long have I used the solution?
We've been using the solution for more than five years at this point. We started using the solution around the time it first came out. It's been a while.
What do I think about the scalability of the solution?
The scalability of the product is excellent. If a company needs to expand it, it can do so. It's relatively easy to do.
Pretty much everyone at our organization uses it. It's fairly widespread.
How are customer service and technical support?
We've dealt with technical support in the past. We don't have one-on-one support, however, they are online all the time, allowing you to connect 24/7. We have found them to be helpful and responsive and we are satisfied with the level of service that is provided to us.
Which solution did I use previously and why did I switch?
I have not used another solution. This is the only OS that I have experience with.
How was the initial setup?
The installation is not overly complex or difficult. It's quite simple and very straightforward.
The deployment is relatively quick. The installation only takes maybe two to three hours.
What about the implementation team?
I'm able to handle the installation process myself. It's not difficult. I didn't need to enlist the assistance of a consultant or integrator, for example.
What's my experience with pricing, setup cost, and licensing?
You do need to purchase a license from Microsoft. We paid for it just once, and not monthly or yearly. I can't speak to the exact price that we pay.
What other advice do I have?
We're using the latest version of the solution. It gets updates directly from Microsoft.
I'd rate the solution at an eight out of ten. I've been quite happy with its capabilities.
I'd recommend it to other users and other organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Consultant at a tech services company with 11-50 employees
A stable and reliable operating system
Pros and Cons
- "The latest laptop I've got can turn into a tablet. Windows automatically changes to a tablet view — that's been a pretty good feature."
- "Stability-wise, it's okay. Sometimes my laptop slows down when I have a lot of applications open, but this could be a laptop issue rather than a Windows 10 issue."
What is our primary use case?
I use this solution for general email processing, communication, and collaboration tools like Teams, etc. I am an IT consultant — we all use Windows 10, PowerPoint, and other productivity tools.
What is most valuable?
Just the general ability to run programs has been nice. There isn't anything in particular that jumps out.
The latest laptop I've got can turn into a tablet. Windows automatically changes to a tablet view — that's been a pretty good feature.
As the security patches are pushed out by our IT, I don't even notice when there's a new upgrade required. With the previous versions, you always had to restart your machine quite often in order to perform an upgrade. I don't really notice that so much now.
What needs improvement?
As far as improvement is concerned, nothing particularly comes to mind. It generally works quite well.
For how long have I used the solution?
I have been using Windows 10 since it was released.
What do I think about the stability of the solution?
Stability-wise, it's okay. Sometimes my laptop slows down when I have a lot of applications open, but this could be a laptop issue rather than a Windows 10 issue.
How are customer service and technical support?
I have never had to contact technical support.
How was the initial setup?
Windows 10 was already incorporated into my computer when I bought it. All I had to do was enter my work email address and then it automatically did the rest.
The initial configuration probably takes less than an hour. In the background, it continues to pull more and more data and information through.
Other than any patches that are required, I don't believe there is any maintenance required — not that I'm aware of.
What other advice do I have?
I would recommend Windows 10 to others. Overall, on a scale from one to ten, I would give Windows 10 a rating of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager at a tech vendor with 5,001-10,000 employees
A scalable and stable solution that's been around for a long time
Pros and Cons
- "Windows 10 has a convenient user interface."
- "The overall performance could be improved — it loads slowly at times."
What is our primary use case?
As a manager, I use Windows 10 daily. We also use Windows Excel and PowerPoint. We mainly use Windows 10 for email-related needs. We also use Microsoft Windows code to do some technical programming.
Within our organization, there are roughly six to seven thousand employees using Windows 10.
We will definitely continue to use Windows 10.
What is most valuable?
Windows 10 has a convenient user interface. Windows has been around for a long time so we're well aware of the features it offers and how to use them properly. From this perspective, it's convenient for me.
What needs improvement?
The overall performance could be improved — it loads slowly at times.
For how long have I used the solution?
I have been using Windows 10 for seven to eight years.
What do I think about the stability of the solution?
It didn't use to be stable, but nowadays, it is. Still, it could always be more stable.
How are customer service and technical support?
I have never had to contact support relating to Windows 10.
How was the initial setup?
The installation process is straightforward. It pretty much installs automatically.
What about the implementation team?
We installed it ourselves.
What other advice do I have?
Overall, on a scale from one to ten, I would give Windows 10 a rating of eight.
I would recommend Windows 10 to others. We use Windows 10 because we were mandated to by our organization. Whether they are capable or not, it doesn't really matter. You'll have to use it because it has been mandated by your organization.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at a marketing services firm with 11-50 employees
A robust operating system that's easy to use
Pros and Cons
- "I like that it's easy to use, and it seems to be more robust than Windows 7."
- "Support could be better."
What is our primary use case?
We use it for simple office projects.
What is most valuable?
I like that it's easy to use, and it seems to be more robust than Windows 7.
What needs improvement?
Support could be better.
For how long have I used the solution?
I've been using Windows 10 for three to four years.
What do I think about the stability of the solution?
Windows 10 seems to be stable, so far so good.
What do I think about the scalability of the solution?
Windows 10 is scalable, and it's very easy.
How are customer service and technical support?
Microsoft support, in general, definitely has some areas for improvement. The response time could definitely be improved, and the quality of responses.
Sometimes they just get the things from a book or the information that I can always research on Google myself. When I ask for their help, I'm really asking for some insider tricks or tips. Not something off Google that I can find myself.
Which solution did I use previously and why did I switch?
We used to use Windows 7. But we switched to Windows 10 because you cannot get any updates. Windows 10 is obviously more stable than Windows 7. I can say that it's easier to use and more stable.
How was the initial setup?
The initial setup is quite simple. You can install Windows 10 within 30 minutes. But if you have to customize it for your colleagues, that can take up to two hours. All maintenance and updates happen automatically.
What about the implementation team?
I installed it by myself.
What's my experience with pricing, setup cost, and licensing?
When we purchase a new machine, it comes with it, and we don't pay separately for the license.
What other advice do I have?
I would recommend Windows 10 to potential users.
On a scale from one to ten, I would give Windows 10 an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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