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Regional Operations Manager at a computer software company with 10,001+ employees
Real User
Easy to install and use
Pros and Cons
  • "The solution is easy to use."
  • "I am not so happy with the performance"

What is our primary use case?

The solution is useful for running one's personal applications.

What is most valuable?

The solution is easy to use. We are very used to using Windows, starting from their 3.1 version. This is the only reason we stick with it. 

What needs improvement?

I am not so happy with the performance. All else is good, but the performance could be better. 

The user interface could be more interesting, more user-friendly. 

What do I think about the stability of the solution?

The solution is stable. 

Buyer's Guide
Windows 10
March 2025
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How are customer service and support?

I have not contacted tech support. 

Which solution did I use previously and why did I switch?

We only did upgrading. We used Windows 10 prior to Windows 7. 

How was the initial setup?

The solution came pre-installed. I have done installations of the earlier versions of Windows. This is easy.

The installation process lasted roughly an hour. 

What about the implementation team?

One can do the installation on one's own. My IT background allows me to handle it independently, but I believe this can be done by oneself even without such a background. 

What's my experience with pricing, setup cost, and licensing?

The solution came pre-installed on my computer, so I did not incur a licensing fee. 

What other advice do I have?

I would recommend the solution to others. 

I rate Windows 10 as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1680546 - PeerSpot reviewer
IT Engineer at a real estate/law firm with 201-500 employees
Real User
Stable and easy to use with good performance
Pros and Cons
  • "The initial setup is very straightforward."
  • "We'd always be happier if the enterprise version was a little bit lower in price."

What is our primary use case?

We use it for everything. We just don't use any other version at the moment. For the last four, five years, we are just using this one version, Windows 10.

What is most valuable?

The performance of the solution is good. We have found the product to be stable. 

The interface is also good and it is very easy to use.

The initial setup is very straightforward. 

What needs improvement?

So far, the solution has been very good. I cannot recall coming across any missing features. There's nothing I would add at this time. 

We'd always be happier if the enterprise version was a little bit lower in price.

For how long have I used the solution?

I've used the solution for four or five years now. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and we have found the performance to be very good overall. 

What do I think about the scalability of the solution?

We have close to 200 people using the solution at this time. 

Which solution did I use previously and why did I switch?

For the last few years, we haven't used anything but Windows. We upgraded from Windows 7, which is what we used previously.

How was the initial setup?

The initial setup is pretty straightforward. It's not overly difficult or complex. A user shouldn't struggle to set it up.

In terms of deployment, you do need more people and more time if you have to do it in multiple geographical locations. In our case, we use around 10, and they cover our locations very well.

In terms of maintenance, just to look after the OS and all those things, we have a team of five.

What's my experience with pricing, setup cost, and licensing?

While we would always prefer a lower cost for licensing the product, for the kind of quality the software system is providing, I cannot complain. You get pretty good value.

What other advice do I have?

I'd rate the solution at a nine out of ten. We've been pretty happy with its capabilities.

I would recommend the solution to other users and organizations. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Windows 10
March 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
848,716 professionals have used our research since 2012.
reviewer1558248 - PeerSpot reviewer
Global Head - Datacenters, Cloud and IT Core Services at a logistics company with 10,001+ employees
Real User
Stable, easy to install, and has good support
Pros and Cons
  • "The technical support is fantastic."
  • "They need better upgrading. It is not updating for me at all."

What is our primary use case?

I use this solution mostly for running my personal applications.

What needs improvement?

Since I purchased this solution, the upgrades have stopped. They need to do something better when it comes to the upgrades.

They need better upgrading. It is not updating for me at all.

For how long have I used the solution?

I have been using Windows 10 since it has been launched.

What do I think about the stability of the solution?

The stability is good. I have no issues with the stability of this solution.

What do I think about the scalability of the solution?

We have ten users in our company.

How are customer service and technical support?

The technical support is fantastic.

How was the initial setup?

It was easy to install, it only took a couple of minutes.

A normal person could maintain this solution.

What about the implementation team?

I completed the installation myself. I did not need the help of an integrator or a consultant.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid yearly.

What other advice do I have?

I would definitely recommend this solution.

I would rate Windows 10 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1305090 - PeerSpot reviewer
IT Manager at a renewables & environment company with 1,001-5,000 employees
Real User
Beneficial graphical interface, easy to use, and user friendly
Pros and Cons
  • "The solution is easy to use, user-friendly, and has a good graphical interface."
  • "The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive."

What is our primary use case?

I am using Windows 10 for running applications, such as ERP and cloud solutions.

What is most valuable?

The solution is easy to use, user-friendly, and has a good graphical interface.

What needs improvement?

The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive.

For how long have I used the solution?

I have been using Windows 10 since it was first launched.

How are customer service and technical support?

We had some issues with Windows 10 on a Microsoft Surface Pro. Windows 10 was not able to find the wireless hardware. We were in contact with the support regarding this issue and they have sent out a new product.

What's my experience with pricing, setup cost, and licensing?

There is a license required for the use of this solution and the cost is in the range of 10,000 to 12,000 rupees.

What other advice do I have?

I would recommend this solution to others.

I rate Windows 10 an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1469322 - PeerSpot reviewer
HR Operations Manager at a tech services company with 10,001+ employees
Real User
Easy to set up and customize with helpful technical support
Pros and Cons
  • "We've found the scalability to be good."
  • "Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud."

What is our primary use case?

We're primarily using the solution as an operating system.

What is most valuable?

I do prefer the dark mode. They did not have a dark mode on Windows 8 or XP.

The product offers very good customizations. 

The initial setup is straightforward. 

The stability is very good. 

We've found the scalability to be good.

Technical support is helpful.

What needs improvement?

Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud.

I don't like that Skype has been discontinued and so is Internet Explorer. Those kinds of things, things you are really comfortable with and do not have much of a footprint on your computer, those are getting eliminated.

I'd like them to work on building tools that take up less space, as I tend to work offline. 

For how long have I used the solution?

I've been using the solution for a long time. I've used it since it was originally rolled out. 

What do I think about the stability of the solution?

The stability is good and I find it to be a reliable OS. That said, at certain times it takes a lot of time to get those patches updated. That's every now and then, however, apart from that, it's fine.

What do I think about the scalability of the solution?

In terms of scaling, for us, it was pretty much a comprehensive rollout, so I don't see any problems there. The product can scale. 

How are customer service and technical support?

We've reached out to technical support in the past. We find Microsoft to be helpful and responsive. We are satisfied with their level of service. 

Which solution did I use previously and why did I switch?

This is the only operating system I am using at the moment. 

How was the initial setup?

The initial setup is not difficult or complex. It's straightforward and simple. 

What's my experience with pricing, setup cost, and licensing?

I don't handle payment resolutions and therefore cannot speak to the licensing for this product. I'm not sure how much we pay or if we license it in monthly or yearly increments. 

What other advice do I have?

I'm just a customer and an end-user. I don't have a business relationship with Microsoft. 

I'm using the latest version of the solution at this time. 

Compared to previous Windows iterations, this is a great OS. 

I'd rate the solution at an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Manager at a comms service provider with 501-1,000 employees
Real User
Easy to use, scalable, and stable but the performance could be improved
Pros and Cons
  • "It's user-friendly."
  • "The updates could be rolled out every quarter."

What is our primary use case?

Windows 10 is our operating system. Everything we do is done on Windows 10.

What is most valuable?

It's user-friendly. It's easy to use.

The user interface is fine, there are no major changes required.

What needs improvement?

The performance needs improvement. Updates could be improved also.

The updates could be rolled out every quarter. We have experienced crashes with some of the updates. 

I would also like to see more performance-oriented updates for better effectiveness. That would be very helpful.

For how long have I used the solution?

I have been using Windows 10 for more than five years.

Windows 10 is the latest version.

What do I think about the stability of the solution?

We have no issues with the stability of this solution.

What do I think about the scalability of the solution?

Windows 10 is a scalable product.

I use this solution personally and for the company. We thousands of users in our company who use it, maybe more.

How are customer service and technical support?

Technical support is good. We have no issues with the technical support of Microsoft.

How was the initial setup?

We have an IT department of 50 or more, and a team of 10 to 15 system administrators, and managers to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

I believe there is an agreement with Microsoft to pay the licensing fee yearly.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software Engineer at a tech services company with 10,001+ employees
Real User
Easy to use, stable, with good support and an improved user interface
Pros and Cons
  • "I like the changes made to the user interface compared to the previous version of Windows such as Windows eight and Windows nine."
  • "The stability could be improved."

What is our primary use case?

I use this solution for general purposes on my personal laptop. I have installed some applications on it and everything works. I am familiar with it.

What is most valuable?

I like the changes made to the user interface compared to the previous version of Windows such as Windows eight and Windows nine.

It's easy to use.

What needs improvement?

This solution is stable, but it could be better. The stability could be improved.

For how long have I used the solution?

I have been using Windows 10 for one year.

We are using the latest version.

What do I think about the stability of the solution?

Windows 10 is stable, but it could be improved.

What do I think about the scalability of the solution?

This is a scalable solution.

We plan to continue using this solution.

How are customer service and technical support?

I am satisfied with technical support.

How was the initial setup?

The initial setup was straightforward. It was very easy.

What about the implementation team?

I completed the installation myself. We have a technical team to maintain and deploy it when necessary.

What's my experience with pricing, setup cost, and licensing?

We pay a licensing fee.

What other advice do I have?

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer812187 - PeerSpot reviewer
Product Technical Manager at a tech company with 1-10 employees
Real User
Includes good basic functionality and the cost is included with the price of the computer
Pros and Cons
  • "I like the basic features of the product, overall."
  • "I think that the user interface is a little bit complicated and can be more user-friendly."

What is our primary use case?

We use Windows 10 for our office tasks such as e-mails, browsing, and word processing.

What is most valuable?

I like the basic features of the product, overall. I would say that we are just regular users and there is no particular feature that stands out.

What needs improvement?

I think that the user interface is a little bit complicated and can be more user-friendly.

For how long have I used the solution?

I have been using Windows 10 for approximately six months.

What do I think about the stability of the solution?

Stability-wise, it is okay.

What do I think about the scalability of the solution?

We are a very small company and we have two people that are using Windows 10. Given that it is a desktop product, I know how to scale it.

How are customer service and technical support?

I have never been in touch with technical support.

Which solution did I use previously and why did I switch?

We also use Windows Server and prior to Windows 10, we used Windows 7.

I think that the interface in Windows 7 was easier to use.

How was the initial setup?

The initial setup was simple. I did not find it to be complex, although the deployment took at least two to three hours, including the updates.

What about the implementation team?

I deployed it myself. The maintenance is done automatically with Windows Update.

What's my experience with pricing, setup cost, and licensing?

Windows 10 came with the computer when I bought it, so it was already licensed.

What other advice do I have?

The features are there in this product, and I just don't want it to be too complicated. All the software that is delivered is Windows 10, by default, so there is no reason to recommend it. It's the only license that you can purchase now.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.