Windows 10 is our operating system. Everything we do is done on Windows 10.
Senior Manager at a comms service provider with 501-1,000 employees
Easy to use, scalable, and stable but the performance could be improved
Pros and Cons
- "It's user-friendly."
- "The updates could be rolled out every quarter."
What is our primary use case?
What is most valuable?
It's user-friendly. It's easy to use.
The user interface is fine, there are no major changes required.
What needs improvement?
The performance needs improvement. Updates could be improved also.
The updates could be rolled out every quarter. We have experienced crashes with some of the updates.
I would also like to see more performance-oriented updates for better effectiveness. That would be very helpful.
For how long have I used the solution?
I have been using Windows 10 for more than five years.
Windows 10 is the latest version.
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What do I think about the stability of the solution?
We have no issues with the stability of this solution.
What do I think about the scalability of the solution?
Windows 10 is a scalable product.
I use this solution personally and for the company. We thousands of users in our company who use it, maybe more.
How are customer service and support?
Technical support is good. We have no issues with the technical support of Microsoft.
How was the initial setup?
We have an IT department of 50 or more, and a team of 10 to 15 system administrators, and managers to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
I believe there is an agreement with Microsoft to pay the licensing fee yearly.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Windows 10 a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at a tech services company with 10,001+ employees
Easy to use, stable, with good support and an improved user interface
Pros and Cons
- "I like the changes made to the user interface compared to the previous version of Windows such as Windows eight and Windows nine."
- "The stability could be improved."
What is our primary use case?
I use this solution for general purposes on my personal laptop. I have installed some applications on it and everything works. I am familiar with it.
What is most valuable?
I like the changes made to the user interface compared to the previous version of Windows such as Windows eight and Windows nine.
It's easy to use.
What needs improvement?
This solution is stable, but it could be better. The stability could be improved.
For how long have I used the solution?
I have been using Windows 10 for one year.
We are using the latest version.
What do I think about the stability of the solution?
Windows 10 is stable, but it could be improved.
What do I think about the scalability of the solution?
This is a scalable solution.
We plan to continue using this solution.
How are customer service and technical support?
I am satisfied with technical support.
How was the initial setup?
The initial setup was straightforward. It was very easy.
What about the implementation team?
I completed the installation myself. We have a technical team to maintain and deploy it when necessary.
What's my experience with pricing, setup cost, and licensing?
We pay a licensing fee.
What other advice do I have?
I would rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Windows 10
December 2024
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831,071 professionals have used our research since 2012.
Product Technical Manager at a tech company with 1-10 employees
Includes good basic functionality and the cost is included with the price of the computer
Pros and Cons
- "I like the basic features of the product, overall."
- "I think that the user interface is a little bit complicated and can be more user-friendly."
What is our primary use case?
We use Windows 10 for our office tasks such as e-mails, browsing, and word processing.
What is most valuable?
I like the basic features of the product, overall. I would say that we are just regular users and there is no particular feature that stands out.
What needs improvement?
I think that the user interface is a little bit complicated and can be more user-friendly.
For how long have I used the solution?
I have been using Windows 10 for approximately six months.
What do I think about the stability of the solution?
Stability-wise, it is okay.
What do I think about the scalability of the solution?
We are a very small company and we have two people that are using Windows 10. Given that it is a desktop product, I know how to scale it.
How are customer service and technical support?
I have never been in touch with technical support.
Which solution did I use previously and why did I switch?
We also use Windows Server and prior to Windows 10, we used Windows 7.
I think that the interface in Windows 7 was easier to use.
How was the initial setup?
The initial setup was simple. I did not find it to be complex, although the deployment took at least two to three hours, including the updates.
What about the implementation team?
I deployed it myself. The maintenance is done automatically with Windows Update.
What's my experience with pricing, setup cost, and licensing?
Windows 10 came with the computer when I bought it, so it was already licensed.
What other advice do I have?
The features are there in this product, and I just don't want it to be too complicated. All the software that is delivered is Windows 10, by default, so there is no reason to recommend it. It's the only license that you can purchase now.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Principal Infrastructure Engineer at a computer software company with 10,001+ employees
Has a good interface and offers good support
Pros and Cons
- "The most valuable feature is the interface."
- "There are a lot of patches that are released frequently that always ask for a reboot. This causes errors and unpredictable actions on the computer. Sometimes it will get hot and reboot and all those kind of patches which will happen after an installation. That is something that needs improvement."
What is our primary use case?
I use MS Exchange, MS Office, and Azure Cloud. I'm a system administrator in my company, so I use all the software required for my regular activities.
What is most valuable?
The most valuable feature is the interface.
What needs improvement?
There are a lot of patches that are released frequently that always ask for a reboot. This causes errors and unpredictable actions on the computer. Sometimes it will get hot and reboot and all those kind of patches which will happen after an installation. That is something that needs improvement. It always creates issues when we're in production.
It doesn't happen all the time. The pandemic has made it hard to go into the office to get the problem rectified.
We don't always want to reboot. Users aren't interested to keep on rebooting a laptop. So their laptop can get infected every month which creates problems. And then it's hard to get to the office to get the problems fixed.
For how long have I used the solution?
I have been using Windows 10 for around a year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
We have more than 1,000 users.
How are customer service and technical support?
We have had a good experience with their customer support.
How was the initial setup?
I don't really deal with the installation. It came installed on my laptop from my company. I don't deal with the installation or maintenance.
What other advice do I have?
I would recommend Windows 10.
I would rate it a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Functional Consultant at a manufacturing company with 1,001-5,000 employees
Great operating system that is stable and straightforward to setup
Pros and Cons
- "The solution has been issue-free."
- "In general, the price could always be cheaper."
What is our primary use case?
We primarily use the solution as our operating system. We use it to run our business applications.
What is most valuable?
The solution has been issue-free. The performance is good.
The initial setup is straightforward.
What needs improvement?
In general, the price could always be cheaper.
For how long have I used the solution?
We've used the solution since the day it was released. It's been a while at this point.
What do I think about the stability of the solution?
The performance has been great. I would rate the solution's level of performance at an eight out of ten. It's stable. We haven't had issues. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have 350 people in our organization using the product right now.
As of right now, we have no plans to increase usage.
How are customer service and support?
We don't really need the assistance of technical support as we have the internal expertise and they can help us if we get stuck on something. Therefore, I wouldn't be able to rate their level of service.
Which solution did I use previously and why did I switch?
We have always used Windows. We simply updated our previous Windows system to Windows 10 when it was released.
How was the initial setup?
I have found the solution to be very easy to set up. The implementation process is simple and not difficult at all.
We have four individuals that can handle deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
The pricing could be lowered a bit to help keep it affordable.
Currently, we pay a yearly licensing fee.
What other advice do I have?
I'd rate the solution at an eight out of ten. We've been satisfied with it in general.
I would recommend the solution to others considering implementing it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Innovation and strategy Development-OCP Solutions at a mining and metals company with 10,001+ employees
Stable, overall useful features, but performance could improve
Pros and Cons
- "The solution has very useful features."
- "There are times I have slow performance on my laptop using Windows 10 but I am not sure if it is the laptop hardware or the solution."
What is our primary use case?
I use Windows 10 for running business applications at the organization I work for.
What is most valuable?
The solution has very useful features.
What needs improvement?
There are times I have slow performance on my laptop using Windows 10 but I am not sure if it is the laptop hardware or the solution.
For how long have I used the solution?
I have been using Windows for approximately 10 years and Windows 10 since it was released.
What do I think about the stability of the solution?
The solution is stable.
What other advice do I have?
I would recommend the solution to others.
I rate Windows 10 a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Program Manager at a computer software company with 5,001-10,000 employees
Good navigation and intuitive design
Pros and Cons
- "The features that I have found most valuable are that it is user-friendly."
- "It could have more integration and a better pricing plan."
What is our primary use case?
Windows 10 is an operating system that all our applications run on. It's basically for my personal purposes at home.
What is most valuable?
The features that I have found most valuable are that it is user-friendly.
What needs improvement?
In terms of what could be improved, it could have more integration and a better pricing plan. Additionally, it could be more secure and have more dashboards.
For how long have I used the solution?
I have been using Windows 10 for about 9 years or so.
What do I think about the stability of the solution?
It is definitely stable, has good navigation, is easy to use, and has an intuitive design.
What do I think about the scalability of the solution?
I can't say if it is scalable.
Which solution did I use previously and why did I switch?
I was on Linux before using Windows 10.
How was the initial setup?
It is very easy to install. It usually takes a couple of minutes.
What about the implementation team?
I did it myself.
What's my experience with pricing, setup cost, and licensing?
It's a yearly license.
What other advice do I have?
On a scale of one to ten, I would rate Windows 10 an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Management Specialist at a government with 501-1,000 employees
User-friendly, scalable, and offers good performance
Pros and Cons
- "Technical support is very good."
- "The solution could offer better integration capabilities."
What is our primary use case?
We are primarily using the solution to run various Microsoft applications and Microsoft 365.
What is most valuable?
The product is stable and reliable. The performance is very good.
We have found the solution to be quite easy to use. It's user-friendly and simple to navigate around.
The product is very scalable.
Technical support is very good.
What needs improvement?
The solution could offer better integration capabilities.
For how long have I used the solution?
I've been using the solution for a couple of years at this point. It's been a while.
What do I think about the stability of the solution?
The stability of the product is excellent. The performance is great. There are no bugs or glitches and don't recall it ever crashing or freezing.
What do I think about the scalability of the solution?
We have found the solution to be scalable. IF a company needs to expand it, it can do so. It's not a problem at all.
In my organization, there are about 350 users that use the product.
How are customer service and technical support?
We've contacted technical support in the past and they were good. They are helpful and responsive. I was satisfied with the level of service on offer.
Which solution did I use previously and why did I switch?
We did not previously use a different operating system. We have always used Microsoft.
How was the initial setup?
I did not personally handle the initial setup and therefore cannot speak to how straightforward or difficult the process was, or how long it took.
I'm not sure how many technical team members are needed to handle deployment and maintenance tasks.
What about the implementation team?
Our IT team handled the installation process for us.
What's my experience with pricing, setup cost, and licensing?
We do pay a yearly licensing fee. I cannot speak to the exact terms or costs, however.
What other advice do I have?
I'm just a customer and an end-user. I don't have a business relationship with Microsoft.
I'd rate the solution at a nine out of ten. We have enjoyed using it over the years. We are satisfied with its capabilities.
I would recommend the solution to other organizations.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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