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reviewer1644681 - PeerSpot reviewer
Founder, Director at a tech services company with 1-10 employees
Real User
Straightforward installation
Pros and Cons
  • "I think that they have been doing a great job for a long time now when it comes to installation and user experience."
  • "Although the solution has been pretty nice to use, I have encountered certain bugs in the updates."

What is our primary use case?

I am using the latest version.

I use it on my personal computer for such things as emails and Youtube. What with the current pandemic, my kids use it for homeschooling. 

What needs improvement?

Although the solution has been pretty nice to use, I have encountered certain bugs in the updates. Other than that, things have been pretty good, although I do prefer Mac over Windows nowadays, having a couple years' experience with it in the past. I feel it to be a better operating system when compared with Windows.

While I consider Windows to be one of the most user-friendly operating systems and a market leader, the bugs which have plagued it's updates all along are problematic. This is why I choose to deduct a point from its rating. 

An example of a bug I encountered one or two months back involved the malfunctioning of certain keys on the laptop. When I removed the update, things reverted to normal. This can be a problem when one of the keys is part of your password. It necessitates use of the virtual keyboard, which is open to others. These are issues Microsoft should be addressing and should resolve prior to releasing the patch. 

QA needs to be improved. 

For how long have I used the solution?

I've been using Windows 10 for the last two to three years.

What do I think about the stability of the solution?

While the solution has been good, overall, the bugs I have come across have been an issue.

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How are customer service and support?

I have never had occasion to contact technical support. As a technician, myself, I've managed to fix things on my own.

How was the initial setup?

The installation has been pretty straightforward. I think that they have been doing a great job for a long time now when it comes to installation and user experience.

A single installation takes no more than 25 minutes. 

What about the implementation team?

One can handle the installation on his own. 

What's my experience with pricing, setup cost, and licensing?

Every time I've bought Windows, it came bundled with the laptop, so we are talking about a perpetual license. I'm not sure how this would operate in the retail market.

What other advice do I have?

I would, definitely, recommend this solution to others. 

I make personal use of it. 

I would not rate Windows 10 as a ten out of ten, but would give it a rating of nine. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1630506 - PeerSpot reviewer
IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
Real User
A stable solution which is easy to install, but could have better security and be more user friendly
Pros and Cons
  • "I would say that the solution is stable."
  • "The solution could be more secure and user-friendly."

What is our primary use case?

The solution has many uses. One can use it to run personal and business applications.

What needs improvement?

Although security was improved greatly from Windows 7, there are still many artifacts remaining from it and from Windows XP. There is still the control panel. Also, migration wasn't done to the new interface.

As such, the solution could be more secure and user-friendly. 

For how long have I used the solution?

I have been using Windows 10 for a couple of years. 

What do I think about the stability of the solution?

I would say that the solution is stable. 

What do I think about the scalability of the solution?

The solution is not scalable on its own, although it is if one puts it in a company. 

How are customer service and technical support?

I have not had experience with technical support. 

How was the initial setup?

The solution is easy to install and approximates CAVE. 

What's my experience with pricing, setup cost, and licensing?

There are no surcharges beyond the licensing cost. 

The price is fine. 

What other advice do I have?

There are thousands using the solution in my organization.

I would definitely recommend the solution to others

I rate Windows 10 as a six or seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Windows 10
October 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
Service Delivery Manager / Architect at a tech services company with 201-500 employees
Real User
Easy to use with good productivity tools and good support
Pros and Cons
  • "The most valuable features are ease of use, usability, and user-friendliness."
  • "As a user, I should have a facility that I can secure an entire folder with a password."

What is our primary use case?

The primary use case of this solution is for the use of productivity tools such as Excel, Word, and PowerPoint. These are very popular and I don't see any alternatives.

There are some open-source, and even Mac has good products.

What is most valuable?

The most valuable features are ease of use, usability, and user-friendliness. These are great from the Office products perspective. 

From an organization's perspective, we use Office 365 cloud version for the office, which is excellent.

It's quite straightforward and has all of the features that I was looking for.

What needs improvement?

One of the areas that need some clarity, is when trying to secure a specific folder between the file system with a password. I am not sure if it is possible.

As a user, I should have a facility that I can secure an entire folder with a password. This is a feature that I would like to be added to the Windows System.

Also, It could be more secure.

For how long have I used the solution?

When I first purchased my laptop, it came with Windows 8.1 in 2013 or 2014, then when Windows 10 was released it was automatically updated.

What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

I am not using it extensively.

In our organization, we have approximately 200 people. 

I am not sure of the exact number of internal users, but all of the laptops and desktops have Windows 10 installed.

The need is always there on a daily basis.

How are customer service and technical support?

I have had some very basic issues that I needed some additional help with. They were formulas in Excel and the support was very helpful.

Microsoft technical support is good and the documentation is very good. It's very helpful.

Which solution did I use previously and why did I switch?

I have used Ubuntu for some time and also OpenOffice. Office products are superior to OpenOffice and other products.

How was the initial setup?

I was not a part of the installation, but from what I understand it was straightforward.

When I purchased my laptop, it was already installed.

I completed the upgrade myself.

What's my experience with pricing, setup cost, and licensing?

Windows 10 is licensed. It was included with the purchase of my laptop.

What other advice do I have?

When I spend time on documentation, this is a very good application to use.

I would recommend using Windows 10 to anyone who is interested in implementing this solution.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1687599 - PeerSpot reviewer
Principal Consultant at a tech services company with 11-50 employees
Real User
Stable with an easy initial setup and solid capabilities
Pros and Cons
  • "So far, we have been satisfied with the capabilities of Windows 10."
  • "The cost of Windows 10 is a bit high. They should work to make it lower."

What is our primary use case?

The solution is useful for running our personal applications, or business applications.

What is most valuable?

So far, we have been satisfied with the capabilities of Windows 10.

It's a very stable product.

The initial setup is very simple and quite straightforward. 

What needs improvement?

The cost of Windows 10 is a bit high. They should work to make it lower. 

For how long have I used the solution?

I can't recall exactly how long I have used the solution, however, it has been a few years at this point. 

What do I think about the stability of the solution?

The stability of the product is great. There are no bugs. It's not glitchy. It doesn't crash or freeze. The performance is pretty reliable.

Which solution did I use previously and why did I switch?

We did not use a different solution before implementing Windows 10. 

How was the initial setup?

The initial setup is not difficult or complex. It's very easy, very straightforward. A company shouldn't have any issues with the implementation process. 

I cannot recall the exact amount of time the implementation actually took. 

What about the implementation team?

We did not need an integrator or consultant. The implementation was all delivered centrally by a project team.

What's my experience with pricing, setup cost, and licensing?

We would appreciate the product more if it was less expensive in general.

Which other solutions did I evaluate?

We did not evaluate other options before adopting this product.

What other advice do I have?

As we are on the cloud deployment version, we are always on the latest deployment of Windows 10. 

I'd rate the solution at an eight out of ten. We're happy with its capabilities in general. 

I would recommend the product to other organizations and other users as well. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1532124 - PeerSpot reviewer
IT Program Manager at a computer software company with 5,001-10,000 employees
Real User
Good navigation and intuitive design
Pros and Cons
  • "The features that I have found most valuable are that it is user-friendly."
  • "It could have more integration and a better pricing plan."

What is our primary use case?

Windows 10 is an operating system that all our applications run on. It's basically for my personal purposes at home.

What is most valuable?

The features that I have found most valuable are that it is user-friendly.

What needs improvement?

In terms of what could be improved, it could have more integration and a better pricing plan. Additionally, it could be more secure and have more dashboards.

For how long have I used the solution?

I have been using Windows 10 for about 9 years or so.

What do I think about the stability of the solution?

It is definitely stable, has good navigation, is easy to use, and has an intuitive design.

What do I think about the scalability of the solution?

I can't say if it is scalable.

Which solution did I use previously and why did I switch?

I was on Linux before using Windows 10.

How was the initial setup?

It is very easy to install. It usually takes a couple of minutes.

What about the implementation team?

I did it myself.

What's my experience with pricing, setup cost, and licensing?

It's a yearly license.

What other advice do I have?

On a scale of one to ten, I would rate Windows 10 an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1599675 - PeerSpot reviewer
Project Manager at a tech services company with 1-10 employees
Real User
Easy to use with a good UI and excellent scalability
Pros and Cons
  • "The UI is very familiar, which makes it very user-friendly and easy to navigate."
  • "The stability could be a bit stronger - if they were going to work on any specific aspect."

What is our primary use case?

We primarily use the solution for pretty much everything at the company. We use it for a lot of daily routine tasks.

What is most valuable?

Microsoft is a very trusted brand.

The UI is very familiar, which makes it very user-friendly and easy to navigate.

We've found the solution to be quite stable.

The product scales well.

What needs improvement?

I cannot recall the solution having any missing features. We've been happy with its abilities so far. Nothing strikes me as lacking in terms of how it operates.

The stability could be a bit stronger - if they were going to work on any specific aspect.

For how long have I used the solution?

I've been using the solution for many years. 

What do I think about the stability of the solution?

The stability of the product is very reliable. The performance has been good. We don't deal with bugs or glitches. It doesn't crash or freeze. That said, if they could continue to improve the product in any way, it would be great for them to continue to work on stability.

What do I think about the scalability of the solution?

The scalability of the solution is good. If a company needs to expand it, it can do so easily.

We have five people in our organization currently using the product.

How are customer service and technical support?

I've never directly dealt with technical support. I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I do not recall using a different solution before working with Windows 10.

How was the initial setup?

I did not handle the implementation and therefore cannot speak to how easy or difficult it was. I'm unsure as to how long the actual deployment took as I didn't play a role in the process. 

What about the implementation team?

There was someone who handled the implementation for me, however, I can't speak to if they were a consultant or integrator. 

What's my experience with pricing, setup cost, and licensing?

I cannot speak to the exact licensing costs. It's not an aspect of the solution I directly deal with.

What other advice do I have?

I use the solution both for personal purposes as well as part of my employment duties.

I can't speak to which version of the solution we are using. I can't say if it is the latest or not.

On a scale from one to ten, I would rate it as a nine. We've been very pleased with its overall capabilities over the time that we have used it.

I'd recommend the solution to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer977127 - PeerSpot reviewer
Data Scientist at a university with 501-1,000 employees
Real User
An up-to-date operating system with a great firewall
Pros and Cons
  • "Windows 10 is very up-to-date. It's a big upgrade from Windows 7. Cortana is a very important feature."
  • "It may be due to the features and apps that I use, but sometimes, I find my laptop slows down."

What is most valuable?

Windows 10 is very up-to-date. It's a big upgrade from Windows 7. Cortana is a very important feature.

The firewall is also really powerful. It's been working really well for us. I don't use any other virus systems other than Windows. 

What needs improvement?

It may be due to the features and apps that I use, but sometimes, I find my laptop slows down. Still, it's not a big problem with the OS. Other than that, I can't think of anything else that needs to be improved. 

For how long have I used the solution?

I have been using Windows 10 for five years. 

What do I think about the stability of the solution?

Windows 10 provides us with very continuous stability. It's stable, that's why we use it.

What do I think about the scalability of the solution?

Scalability-wise, I am happy. 

How are customer service and technical support?

I rarely have to contact support — that's a good thing. 

Which solution did I use previously and why did I switch?

I used to use Windows 7. Windows 7 is quite simple and traditional. Windows 10 is easier for us to navigate. It's more customizable. I like to customize my settings but Windows 7 didn't really allow me to do that. Windows 10 really considers the needs of its users. 

How was the initial setup?

I didn't set it up myself so I can't really comment on the initial setup. No maintenance is required, it updates automatically. 

How long it takes to update really depends on your internet speed. 

What other advice do I have?

I have been relying on the Windows firewall for eight years now — the security is good. I'd definitely recommend Windows just because of that.

Overall, on a scale from one to ten, I would give Windows 10 a rating of nine. There is always room for improvement, that's why I am giving it a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr Principal Infrastructure Engineer at a computer software company with 10,001+ employees
Consultant
Has a good interface and offers good support
Pros and Cons
  • "The most valuable feature is the interface."
  • "There are a lot of patches that are released frequently that always ask for a reboot. This causes errors and unpredictable actions on the computer. Sometimes it will get hot and reboot and all those kind of patches which will happen after an installation. That is something that needs improvement."

What is our primary use case?

I use MS Exchange, MS Office, and Azure Cloud. I'm a system administrator in my company, so I use all the software required for my regular activities.

What is most valuable?

The most valuable feature is the interface. 

What needs improvement?

There are a lot of patches that are released frequently that always ask for a reboot. This causes errors and unpredictable actions on the computer. Sometimes it will get hot and reboot and all those kind of patches which will happen after an installation. That is something that needs improvement. It always creates issues when we're in production. 

It doesn't happen all the time. The pandemic has made it hard to go into the office to get the problem rectified. 

We don't always want to reboot. Users aren't interested to keep on rebooting a laptop. So their laptop can get infected every month which creates problems. And then it's hard to get to the office to get the problems fixed. 

For how long have I used the solution?

I have been using Windows 10 for around a year. 

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

We have more than 1,000 users. 

How are customer service and technical support?

We have had a good experience with their customer support. 

How was the initial setup?

I don't really deal with the installation. It came installed on my laptop from my company. I don't deal with the installation or maintenance. 

What other advice do I have?

I would recommend Windows 10. 

I would rate it a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.