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IT Support Executive at a healthcare company with 51-200 employees
Real User
User friendly, easy to install, and stable
Pros and Cons
  • "The solution is easy to use."
  • "There is some room for improvement in the security of the solution."

How has it helped my organization?

We use the solution as an operating system for laptops and regular desktop PCs.

What is most valuable?

The solution is easy to use.

What needs improvement?

There is some room for improvement in the security of the solution.

For how long have I used the solution?

I have been using this solution since it was released but I have been using Microsoft Windows operating system for approximately 25 years.

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Windows 10
October 2024
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What do I think about the stability of the solution?

The solution is stable but sometimes I have issues with drivers that are in the OEM release. This is because they are not updated yet.

What do I think about the scalability of the solution?

We have approximately 500 users using the solution in my organization.

How was the initial setup?

The installation is easy to install, it normally takes approximately 20 min.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

There is a licensing for the solution and they could improve on it.

What other advice do I have?

I would recommend this solution to others.

I rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sonu Thomas - PeerSpot reviewer
Operations Manager at Cognitive Global
Real User
Top 5Leaderboard
Mostly stable and setup isn't complicated
Pros and Cons
  • "Windows setup isn't very complicated. Mostly, we have someone proficient in Windows to do our installations."
  • "At the beginning of the year, there was a Windows patch update that created a lot of problems for our customers. They kept on getting the blue screen."

For how long have I used the solution?

This is a new laptop, so I've been using it for less than a year.

What do I think about the stability of the solution?

I haven't had any issues with my system. But at the beginning of the year, there was a Windows patch update that created a lot of problems for our customers. They kept on getting the blue screen. I believe it was a patch update in February at the beginning of the year, if I'm not mistaken. So, we were getting a lot of calls. Yeah, that was the only issue I found. But otherwise, Windows was totally fine because we are all familiar with it.

How are customer service and support?

So far, Microsoft support has been okay. But then again, we have in-house support. So, before it goes to the Microsoft team, most issues are handled by our team. We have a structured support team, so I haven't had any problems so far.

How was the initial setup?

Windows setup isn't very complicated. Mostly, we have someone proficient in Windows to do our installations. It's not something normal users deal with. So if you ask an average user, they might say it's a bit complex, but otherwise, no.

What's my experience with pricing, setup cost, and licensing?

We primarily use yearly subscriptions because organizations prefer bundled packages that you pay for annually. We also recommend that. Who wants to pay every month?

What other advice do I have?

I rate Windows 10 eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Windows 10
October 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
reviewer1136874 - PeerSpot reviewer
System Integration Engineer at a computer software company with 1-10 employees
Real User
Stable, easy to set up, and easy to use
Pros and Cons
  • "It's easy to use."
  • "I would like to see less space taken by the installation."

What is our primary use case?

We use Windows 10 on our home system.

What is most valuable?

It's easy to use.

What needs improvement?

I would like to see less space taken by the installation.

For how long have I used the solution?

I have been using this solution for approximately a year or two.

We are not using the latest version.

What do I think about the stability of the solution?

This solution is stable enough.

What do I think about the scalability of the solution?

We have 8 users in our company who are using Windows 10.

How are customer service and technical support?

I have never contacted technical support.

Which solution did I use previously and why did I switch?

Previously, we have only used older versions of Windows.

How was the initial setup?

The initial setup is straightforward. The installation is very easy.

What about the implementation team?

I have completed the installation myself.

What's my experience with pricing, setup cost, and licensing?

The pricing could be improved.

There are no licensing fees.

Which other solutions did I evaluate?

We have not evaluated other solutions.

What other advice do I have?

For those who are interested in using Windows 10, I would recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1070739 - PeerSpot reviewer
Lead Enterprise Architect at a comms service provider with 201-500 employees
Real User
User-friendly and supports many applications, but needs more monitoring tools for administrators and better pricing
Pros and Cons
  • "It is user-friendly, and it supports many applications. I am working as an enterprise lead, so I have different client applications, and they are mostly compatible with Windows. The graphical interface of Windows 10 is better than Windows 8."
  • "They should introduce some special tools for system administrators. I am currently looking at how to calculate the storage. It should have additional tools for monitoring for system administrators. A lot of such monitoring and security tools are available for free in other open-source operating systems, such as CentOS. It should have the backup-and-restore functionality, which is integrated with any external device, such as a USB device. Windows 10 should also be free. They should only charge for Professional Windows 10, but the basic OS should be free. Microsoft should support the Red Hat operating system. When I install Red Hat, it doesn't support NTFS. It needs some additional plug-ins."

What is most valuable?

It is user-friendly, and it supports many applications. I am working as an enterprise lead, so I have different client applications, and they are mostly compatible with Windows. The graphical interface of Windows 10 is better than Windows 8.

What needs improvement?

They should introduce some special tools for system administrators. I am currently looking at how to calculate the storage. It should have additional tools for monitoring for system administrators. A lot of such monitoring and security tools are available for free in other open-source operating systems, such as CentOS. 

It should have the backup-and-restore functionality, which is integrated with any external device, such as a USB device. Windows 10 should also be free. They should only charge for Professional Windows 10, but the basic OS should be free.

Microsoft should support the Red Hat operating system. When I install Red Hat, it doesn't support NTFS. It needs some additional plug-ins.

For how long have I used the solution?

I have been working with this solution for two to three years. I am using it in the office as well as at home.

What do I think about the stability of the solution?

It is stable. In our organization, we have a lot of security stacks. Windows 10 is more stable and better than Windows 8.

How are customer service and technical support?

I have not contacted them.

How was the initial setup?

The initial setup is very straightforward and simple.

What's my experience with pricing, setup cost, and licensing?

The basic operating system of any hardware should be free. Therefore, it should be free. They should charge only for the enterprise level or enabling the hypervisor. They should charge for Professional Windows 10, but the basic OS should be free.

What other advice do I have?

I would recommend this solution for non-IT people. It is an operating system for a novice end-user. As an administrator, there are many tools that I don't find in it.

I would rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1390266 - PeerSpot reviewer
General manager at a tech services company with 1-10 employees
Real User
Easy to use, easy to set up and very stable
Pros and Cons
  • "The initial setup is very easy."
  • "Occasionally configurations can be a bit tricky."

What is our primary use case?

We primarily use the solution for just normal documented work, including work schedules or things of that nature. 

What is most valuable?

The solution is very user friendly.

The interface of the solution makes it very easy to navigate.

The initial setup is very easy.

The product is very stable.

What needs improvement?

Right now, the solution is quite good and works quite well for us. I don't know if there are features that need improvement.

Occasionally configurations can be a bit tricky.

For how long have I used the solution?

I've been using the solution for two or three years.

What do I think about the stability of the solution?

The stability of the solution is very good. We've never had a crash and it's never frozen. I don't recall experiencing bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

We only have about ten people in our company using the solution.

We do plan to increase usage in the future. If we bring on more people, they'll also use Windows 10.

How are customer service and technical support?

We've never used technical support do to the fact that we've never had issues. Therefore, I can't speak to their level of service. So far, the solution itself is working well. We've been satisfied.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The implementation is not complex. It's quite straightforward.

The deployment took maybe ten minutes.

You only need one admin person. There isn't much maintenance required.

What's my experience with pricing, setup cost, and licensing?

There aren't additional costs over and above the licensing. The pricing is pretty straightforward. The pricing is in US dollar, however, I'm unsure as to what the full cost is.

What other advice do I have?

We don't have a business relationship with the company. We're just a customer.

I'd rate the solution nine out of ten. It's a great product. We have no complaints as to how it's running and it's worked well for us so far. There really isn't anything missing.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1696335 - PeerSpot reviewer
Storage Engineer at a tech services company with 201-500 employees
Real User
Easy to use, useful online support, and reliable
Pros and Cons
  • "Windows 10 is easy to use."
  • "I prefer Linux over Windows 10 because the command prompt is better in Linux."

What is our primary use case?

I am using Windows 10 for running applications, such as VMware and Virtual Pass.

What is most valuable?

Windows 10 is easy to use.

What needs improvement?

I prefer Linux over Windows 10 because the command prompt is better in Linux.

For how long have I used the solution?

I have been using Windows 10 for approximately three years.

How are customer service and support?

There is a lot of support online. I had a problem with Windows 10 but I used the help online and I was able to fix the problem.

Which solution did I use previously and why did I switch?

I have used previously Windows 7 and Windows 8.

What other advice do I have?

I would recommend this solution.

I rate Windows 10 an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1675821 - PeerSpot reviewer
Co-Owner at a tech services company with 51-200 employees
Real User
Stable and easy to install
Pros and Cons
  • "What I like about Windows 10 most is its stability."
  • "The license for Windows 10 is a little bit expensive."

What is our primary use case?

I use Windows 10 for running personal and business applications. The company where I am working is a little bit small for the moment, so it's about 300 users.

For how long have I used the solution?

I've been using Windows 10 for about three years.

What do I think about the stability of the solution?

What I like about Windows 10 most is its stability.

How are customer service and support?

I used Microsoft tech support a long time ago but not for Windows 10.

How was the initial setup?

Windows 10 was easy to install. I'm not sure how long it took, but it was easy.

What's my experience with pricing, setup cost, and licensing?

The license for Windows 10 is a little bit expensive.

What other advice do I have?

I rate Windows 10 nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1572795 - PeerSpot reviewer
IT Production Engineer at a consultancy with 201-500 employees
Real User
A stable and scalable solution for running one's personal applications
Pros and Cons
  • "The solution is stable."
  • "While we have patches on a monthly basis, the solution could be more secure."

What is our primary use case?

I employ the solution for normal use, such as the running of personal applications and internet Office. 

What needs improvement?

While we have patches on a monthly basis, the solution could be more secure. Overall, the solution is good for me. 

For how long have I used the solution?

I have been using Windows 10 for a couple of years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is definitely scalable. 

How are customer service and technical support?

We have support but do not have experience with them. 

Which solution did I use previously and why did I switch?

It was never a question of us using Windows, as we have always done so. We do not wish to use Linux and do not use Citrix for our users, but only for disaster recovery. 

What about the implementation team?

Installation does not pose an issue for us, as we employ a CCM and make use of the master. 

We can do this on our own with the assistance of a consultant. 

We need fewer than 10 people for the deployment and maintenance, consisting of several engineers. 

What other advice do I have?

The solution is good for me. 

There are around 600 or 650 people making use of the solution in my organization. 

I would recommend the solution to others. 

I rate Windows 10 as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.