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reviewer1489566 - PeerSpot reviewer
Manager Tech. & Support (Information Technology) at a tech services company with 51-200 employees
Real User
Helpful online support, easy installation, and reliable
Pros and Cons
  • "The installation is very easy and takes approximately 30 minutes."
  • "The solution could improve by being more secure and having a better user interface."

What is our primary use case?

We are using Windows 10 for internet security, emails accounts, and internet browsing.

What needs improvement?

The solution could improve by being more secure and having a better user interface.

For how long have I used the solution?

I have used this solution for approximately three years.

What do I think about the stability of the solution?

Windows 10 is stable. However, it could be improved.

Buyer's Guide
Windows 10
October 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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What do I think about the scalability of the solution?

We have 100 users using this solution in my organization.

How are customer service and support?

We do not normally require any technical support, but when we did, we searched material available on the website which was helpful.

Which solution did I use previously and why did I switch?

I was previously using Mac OS. In servers, I was using CentOS, Windows Server, and SUSE Linux.

How was the initial setup?

The installation is very easy and takes approximately 30 minutes.

What about the implementation team?

We do the implementation of this solution. We have done a lot of on-premises installation and have a team of 15 technicians.

What's my experience with pricing, setup cost, and licensing?

There is a one-time purchase license required for this solution.

What other advice do I have?

I would recommend this solution to others.

I rate Windows 10 an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1570308 - PeerSpot reviewer
Programing Manager Officer at a tech services company with 11-50 employees
Real User
Intuitive, good user interface, and easy to use
Pros and Cons
  • "I have found that the solution is easy to use, intuitive, and has a good user interface."
  • "The solution could improve in security, we use a third-party antivirus solution to keep it secure."

What is our primary use case?

I use the solution for many purposes, such as accessing emails and running programs such as Microsoft Office and Teams.

What is most valuable?

I have found that the solution is easy to use, intuitive, and has a good user interface. I have always been using Windows, I am familiar with the user interface.

What needs improvement?

The solution could improve in security, we use a third-party antivirus solution to keep it secure.

For how long have I used the solution?

I have been using the solution for approximately one year.

What's my experience with pricing, setup cost, and licensing?

The solution requires a license and you can purchase one for personal use that lasts for the length of time you are using the solution. I am not aware of the price of the solution because normally when you purchase a computer it comes with the solution and a license.

What other advice do I have?

I would recommend this solution to others, it is the most popular operating system.

I rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Windows 10
October 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
reviewer1712214 - PeerSpot reviewer
General Manager - Consulting & AMS at a tech services company with 51-200 employees
MSP
High performance, easy to use, and simple installation
Pros and Cons
  • "The solution has good performance and has a good interface."

    What is most valuable?

    The solution has good performance and has a good interface.

    For how long have I used the solution?

    I have been using Windows 10 for many years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    All the people in my organization are using this solution. We have approximately 100 people in my organization.

    How are customer service and support?

    The support of Microsoft is good.

    How was the initial setup?

    Windows 10 is simple to install.

    What about the implementation team?

    We have a few people that do the maintenance and support of the solution.

    What's my experience with pricing, setup cost, and licensing?

    Windows 10 could be less expensive. We have a perpetual license for this solution.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Windows 10 an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer719127 - PeerSpot reviewer
    System Administrator at a tech services company with 501-1,000 employees
    Real User
    Reliable, easily upgraded, and simple to use
    Pros and Cons
    • "Windows 10 is easy to use."
    • "I would like to see the licensing fees reduced."

    What is our primary use case?

    Windows 10 is an operating system that I use on my laptop to run my personal applications.

    What is most valuable?

    Windows 10 is easy to use.

    What needs improvement?

    I would like to see the licensing fees reduced.

    For how long have I used the solution?

    I have been using Windows 10 for a few years.

    What do I think about the stability of the solution?

    Windows 10 is a stable solution.

    What do I think about the scalability of the solution?

    I use Windows 10 at home for personal purposes.

    How are customer service and support?

    I have not contacted technical support.

    Which solution did I use previously and why did I switch?

    I have used other versions of Windows 10, we upgrade to the newest versions.

    How was the initial setup?

    It was easy to install.

    What's my experience with pricing, setup cost, and licensing?

    The licensing fees could be cheaper.

    Licensing fees are paid on a yearly basis.

    What other advice do I have?

    I would recommend this solution to others who are interested in using it.

    I would rate, Windows 10 an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1637511 - PeerSpot reviewer
    Problem and Technical Application Management for KNAB at a tech services company with 1,001-5,000 employees
    MSP
    A good operating system that is stable and reliable
    Pros and Cons
    • "I've been very satisfied with this operating system."
    • "I want a more stable version of the Linux interface that you can use within Windows 10."

    What is our primary use case?

    The solution is primarily used for running persona applications on my laptop. We run several types of applications on it. 

    What is most valuable?

    I've been very satisfied with this operating system.

    It's totally stable and secure.

    What needs improvement?

    There are always some small things here and there that could be better, however, for the most part, I have been happy with its capabilities and cannot recall coming across missing features. 

    I want a more stable version of the Linux interface that you can use within Windows 10. Sometimes the connections are broken or it doesn't work after a while. When that happens, I have to restart my laptop and so on. It would be ideal if it was simply more stable so that these issues didn't occur.

    For how long have I used the solution?

    I've been using the solution for ten years. It's been a decade at this point. I've used it for a while. 

    What do I think about the stability of the solution?

    The solution is very stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    We have 5,000 people who are using the product within my organization. 

    How are customer service and technical support?

    I've never been in touch with technical support and cannot speak to how helpful or responsive the support team from Microsoft is. 

    Which solution did I use previously and why did I switch?

    We likely previously used Windows 7. That was a really long time ago. I've worked with Windows 7 and I also have experience with the Linux version.

    How was the initial setup?

    I cannot speak to the initial implementation process or how easy or difficult it is to execute. I was not involved in the setup in any way.

    What other advice do I have?

    The solution is deployed on the laptop itself and it's not running in the cloud.

    I'd rate the solution at an eight out of ten. I've been pretty happy with its overall capabilities. 

    I would recommend the product to other users and organizations. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1530498 - PeerSpot reviewer
    IT Engineer
    Real User
    User friendly, good compatibility, and simple installation
    Pros and Cons
    • "Windows 10 is more user-friendly and compatible than the previous version, Windows 7."
    • "We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues."

    What is our primary use case?

    We use Windows 10 as an operating system to run applications.

    What is most valuable?

    Windows 10 is more user-friendly and compatible than the previous version, Windows 7.

    For how long have I used the solution?

    I have used Windows 10 for approximately three years.

    How are customer service and technical support?

    We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues.

    We have two clients that are experiencing the same issue. It has been almost three months since we are have been discussing this problem with Microsoft and they have not provided a solution. 

    How was the initial setup?

    The initial setup is very easy.

    What other advice do I have?

    I rate Windows 10 an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1693089 - PeerSpot reviewer
    Consulting and Pre-Sales Manage at a tech services company with 11-50 employees
    Reseller
    Stable, plenty of features, and scalable
    Pros and Cons
    • "All the features the solution has are enough for us and we are satisfied."
    • "The technical support of Microsoft is sometimes hard to reach, they could improve in this area."

    What is our primary use case?

    We are using Windows 10 for supporting the operating system of the servers and for the desktops in our organization.

    What is most valuable?

    All the features the solution has are enough for us and we are satisfied.

    For how long have I used the solution?

    I have been using Windows solutions for over 20 years and I have been using Windows 10 since it was released.

    What do I think about the stability of the solution?

    Windows 10 is stable.

    What do I think about the scalability of the solution?

    The scalability is good in Windows 10.

    How are customer service and support?

    The technical support of Microsoft is sometimes hard to reach, they could improve in this area.

    How was the initial setup?

    The installation is very easy.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive, but they do not have any competition.

    What other advice do I have?

    I rate Windows 10 a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
    PeerSpot user
    reviewer1680246 - PeerSpot reviewer
    Chief Engineer at a tech services company with 51-200 employees
    Real User
    Supports many applications, easy to use, and straightforward installation
    Pros and Cons
    • "The solution is easy to use and it supports a lot of applications."

      What is our primary use case?

      Windows 10 is used to run my personal and business applications. I mostly use it for Office applications, such as Outlook.

      What is most valuable?

      The solution is easy to use and it supports a lot of applications.

      For how long have I used the solution?

      I have been using for Windows 10 approximately four years.

      What do I think about the stability of the solution?

      The solution is stable.

      What do I think about the scalability of the solution?

      Windows 10 is scalable.

      Which solution did I use previously and why did I switch?

      I used Windows Server.

      How was the initial setup?

      The installation of Windows 10 is easy and does not take too much time. We do the first install on a workstation and then we make copies to the other workstations making the process faster.

      What about the implementation team?

      We have an IT engineer that does the implementation and maintenance of the solution.

      What's my experience with pricing, setup cost, and licensing?

      There is an annual license and the price of the solution is a little expensive and could be reduced.

      What other advice do I have?

      I would recommend this solution to others.

      I rate Windows 10 a ten out of ten.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
      Updated: October 2024
      Buyer's Guide
      Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.