WorkFusion Reviews

Our primary use case is for invoice processing. 

We can see that its competitive ability is quite good. 

UiPath and Blue Prism have certain features that I'd like WorkFusion to implement in which we can see a connection to the email. I'd like for WorkFusion to provide that type of input or provide that information to a restricted email and to extract the email and do the processing. This kind of feature would make it more efficient. 

I would also like for it to be NLP-based. 

The OCR capability should also be improved. 

In the next release, I would like to see NLP processing, OCR capabilities, and for them to make the email connections quicker. We don't like to write in a lot of scripts. You should be able to write a little script and then it will connect to it. Those kinds of features are easy to implement but should be there in the system.

It is more or less stable. 

It is scalable. There are no issues at all. Scalability is there. 

We have around ten users using this solution but our client goes up to 100 users.

I have a technical guy who has interacted with the technical support many times. Not because they have got stuck and got help but because there are customers that also need technical support with a process. When they need that support, we provide it to them. 

The initial setup is straightforward because we also have a license agreement with WorkFusion. We are a reseller of WorkFusion as well.

If it's a simple process, then the deployment can take around two weeks from start to end. If it is a medium process, it takes three to four weeks. And any complex process might take five to six weeks.

We do the deployment. 

We are also a reseller for UiPath. Automation Anywhere is the only tool that is an enterprise version. UiPath and Blue Prism are a license based tool. Then, WorkFusion came into the picture with a lot of promises but also with enterprise tools. So, WorkFusion will be a big competitor to Automation Anywhere.

We have technically analyzed both Automation Anywhere as well as WorkFusion.

I would definitely recommend WorkFusion because I think over the last six months it has matured and it is stable. 

I would rate it a seven out of ten. 

The solution can be used for any sort of financial invoicing and billing.

The cognitive features of this solution are good.

The solution is not user-friendly, this is something they should improve.

I have been using the solution for approximately three years.

The solution is stable.

My team typically deals with technical support and they are very good.

The person doing the installation of this solution needs to be someone that is skilled in this department in order to complete it. If you are new to the installation you will have difficulties.

We are on an annual contract to use the solution. 

I would recommend this solution to others.

I rate WorkFusion an eight out of ten.

We use the on-premises deployment model. Our primary use case of this solution is for financial processes, like invoices.

The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel.

It should integrate with more ERP solutions like SAP. It doesn't currently have that ability. 

In the next release, I would like the ability to create dynamic selectors on web pages and web controls. 

Stability can be improved, especially when it comes to memory. Compared to UiPath that has more RAM and other solutions are less demanding on memory. This should be improved. 

Scalability is great. It's very easy to scale. I have a good impression of the scalability. 

Only I use this solution in my company, I am the only user. 

I had the opportunity to speak to a few members of the support team. They're great. I had a good experience with technical support. 

The initial setup was very straightforward. 

I would rate it an eight out of ten. 

We primarily use the solution for compliance. The solution allows us to run all manner of checks.

The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes. 

For my customers, I don't see much to improve. 

The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients.

We've been using WorkFusion for three years now. We're partners with the company.

The solution is very stable.

The solution is very easy to scale. You can use WorkFusion tools and IPI tools to make the automation work. Some of our clients have 15 to 20 users on the solution. 

We've never been in touch with technical support for issues. Sometimes we do touch base with them at the beginning of the project if something isn't going well and we need to talk to the support team.

We were using some ERP tools before, for our clients. However, when it comes to unrestricted data, anatomy data, it is better to use a WorkFusion machine. It's better for more clients.

The initial setup is not very complex. It's easy if you don't want too much of a data science tool. You do need to hire some data scientists if you want to be sure about regulations. If you have some regulators coming into the office to check, you'll want to be able to answer questions from them.

Some of our clients have the capacity and skills to handle implementation, but it's a good idea to hire a consultant. It makes it easier.

The licensing and pricing isn't ideal for clients. Sometimes they don't want to invest the money. The solution should consider improving the licensing model.

We use the on-premises deployment model. The client prefers not to use the cloud.

We deploy the solution for big enterprises, but only small groups of users are actually interacting with the solution directly.

I'd recommend the solution. I'd rate it eight out of ten.

We are a technology startup and we are developing a process discovery product. As part of this, we are integration several RPA products with our platform. We do not deploy RPA products or create bots for our own use.

WorkFusion is used for automating mundane activities.

For automating mundane activities, I can recommend WorkFusion.

The user experience could be better both from an RPA perspective and from a business perspective. When we compared it to the other RPA platforms, we could not give it as high a mark for user experience. Not everybody can just start using it.

We started the process of integrating WorkFusion with our platform several months ago.

This is a stable product, although it could always be more stable.

WorkFusion is scalable.

We did not encounter any problems and did not have to interact with technical support.

We have integrated our platform with UiPath, Automation Anywhere, and WorkFusion. In the future, we will also integrate with Blue Prism.

When you compare with the other RPA platforms in terms of usability, stability, and features, there is room for improvement with WorkFusion.

The installation and initial setup are okay. It is better than some RPA products but not as good as UiPath.

I would rate this solution a seven out of ten.