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Camunda vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Camunda's customer service is praised for responsiveness and resources, though some desire better integration support and response times.
Sentiment score
8.2
WorkFusion's support is generally fast and helpful, resolving issues effectively, though some users report occasional delays.
 

Room For Improvement

Sentiment score
4.7
Camunda users seek enhanced customization, internationalization, integration, training cost reduction, workflow tools, scalability, and better community support.
Sentiment score
3.8
WorkFusion needs better ERP integration, user interface, AI features, and support for mid-sized businesses with simplified processes.
 

Scalability Issues

Sentiment score
7.0
Camunda excels in scalability with proper architecture, though database management and documentation could be improved for optimal performance.
Sentiment score
6.8
WorkFusion scales effectively with flexible infrastructure and support, handling extensive deployments and adapting to dynamic business needs.
 

Setup Cost

Sentiment score
6.1
Camunda provides a more affordable solution with free open-source and paid enterprise options, ideal for various business needs.
No sentiment score available
Enterprise buyers find WorkFusion's pricing flexible and negotiable, though initial costs can be high compared to alternatives.
 

Stability Issues

Sentiment score
8.3
Camunda is highly stable and reliable, though specific integrations can affect performance under heavy load, earning high stability ratings.
No sentiment score available
WorkFusion is stable with minor memory concerns, offering robust performance and reliable integration, praised for handling large volumes.
 

Valuable Features

Sentiment score
8.3
Camunda offers a flexible, user-friendly platform for efficient process automation, supporting BPMN, CMMN, DMN standards, and seamless integration.
Sentiment score
8.3
WorkFusion excels with its user-friendly tools, AI-driven automation, machine learning for document processing, and seamless integration capabilities.
 

Categories and Ranking

Camunda
Ranking in Process Automation
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
Business Process Design (2nd), Business Process Management (BPM) (1st)
WorkFusion
Ranking in Process Automation
19th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
Robotic Process Automation (RPA) (14th), Intelligent Document Processing (IDP) (8th)
 

Mindshare comparison

As of November 2024, in the Process Automation category, the mindshare of Camunda is 29.2%, up from 27.8% compared to the previous year. The mindshare of WorkFusion is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Peter Broucke - PeerSpot reviewer
Support is good (even the basic one), documentation is readily available and matches the need for agile development
Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow. I know they're working on that or at least communicating about it. They already have versions to run on the cloud, so they've tackled that. We're looking at what they will come up with otherwise. As long as the product gets enough traction and evolves, we're happy. With open source, you can monitor what's happening. If the product is being left by many customers, that's a sign. We're also users of Camunda, and you can watch one of our guides' presentations in the States about one of our implementations. Our focus now is on developing service management and DMN APIs for the platform. AI is something we take into consideration, but we'll see what additional benefits it could bring and how to interconnect it with our data or AI engineering.
Brock Miller - PeerSpot reviewer
Helps improve our accuracy and compliance, but the analytics module can be confusing
Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update. WorkFusion can be easy to use for non-technical people. It has two modules: a workspace for analysts to use on a daily basis, and an analytics module for tracking throughput, recall, precision, and other model metrics. The workspace is very easy to use, similar to any other case management tool. The analytics module, on the other hand, can be confusing at times and could benefit from some improvements. The biggest challenge I've had with WorkFusion is employee turnover. On both of my projects with them, the primary developer, the PMO, and some of the product SMEs have all turned over. There's been a lot of turnover in their organization over the past two years.
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
14%
Manufacturing Company
7%
Government
6%
Financial Services Firm
27%
Computer Software Company
15%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are ver...
What needs improvement with WorkFusion?
For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business perspective, like manual tasks, it's good. However, it's all about what the devel...
 

Comparisons

 

Also Known As

Camunda BPM
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about Camunda vs. WorkFusion and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.