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Bizagi vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi boosts ROI with efficient product launches, process automation, and a free version encouraging upgrades and paper savings.
Sentiment score
7.6
WorkFusion automation enhances efficiency, reduces costs by 30%, improves accuracy, and delivers substantial ROI, often within a year.
 

Customer Service

Sentiment score
7.1
Bizagi's customer service is effective but response times vary, with premium plans offering faster support and mixed technical assistance.
Sentiment score
7.4
WorkFusion's customer service is praised for responsiveness and expertise, though some users desire faster, more consistent support.
It is a community product, there is not much support we can expect.
Some issues are resolved quickly, while others might take time as they require further analysis.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
 

Scalability Issues

Sentiment score
6.6
Bizagi is scalable for medium enterprises, aided by Azure, with challenges in large applications and pricing based on users.
Sentiment score
7.3
WorkFusion offers scalable infrastructure, supporting bot expansion across organizations, with improvements addressing previous version challenges and cloud transitions.
There is no direct scalability option.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
 

Stability Issues

Sentiment score
7.0
Bizagi is generally stable and reliable, with occasional performance issues and minor glitches during updates and new feature implementations.
Sentiment score
6.9
WorkFusion is mostly stable but faces memory and infrastructure issues, with recent versions showing improved performance and support.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
 

Room For Improvement

Bizagi faces performance, stability, and integration issues, with concerns about licensing, pricing, and needing better support and documentation.
WorkFusion needs enhanced integration, UI, and codeless features for accessibility, flexibility, smoother automation, and improved support.
Reporting capabilities can be improved more, and community support should be increased.
The main concern is the technical nature, which requires significant Java skills.
 

Setup Cost

Bizagi's pricing varies with usage; free modeler appeals to some, while others find the enterprise solution costly but feature-rich.
WorkFusion's pricing is high but suitable for large enterprises, with flexible agreements and potential for negotiation.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
I am not familiar with the exact pricing, however, it is considered pricey.
 

Valuable Features

Bizagi is valued for its user-friendly interface, BPMN compliance, rapid modeling, integration, and minimal training requirements.
WorkFusion excels with its user-friendly interface, SAP integration, automation, scalability, advanced AI, and robust analytics capabilities.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
The platform now includes auto machine learning and AI capabilities.
 

Categories and Ranking

Bizagi
Ranking in Process Automation
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
80
Ranking in other categories
Business Process Design (6th), Business Process Management (BPM) (6th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th), No-Code Development Platforms (4th), Process Mining (5th)
WorkFusion
Ranking in Process Automation
14th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
31
Ranking in other categories
Robotic Process Automation (RPA) (8th), Intelligent Document Processing (IDP) (8th)
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Bizagi is 6.9%, down from 8.5% compared to the previous year. The mindshare of WorkFusion is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Shamus Cardon - PeerSpot reviewer
It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.
We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Financial Services Firm
29%
Computer Software Company
14%
Government
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others. However, I don't deal directly with purchasing.
What needs improvement with WorkFusion?
WorkFusion requires a high level of Java knowledge for programming, making it quite technical. Although they are moving towards a low-code, no-code platform, more effort is needed to cover the full...
 

Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about Bizagi vs. WorkFusion and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.