Yammer Reviews

We use Yammer to do chats where we provide feedback, and other staff can respond.

Yammer is useful since it is a product you can easily integrate into your system since Microsoft supports it. Because of unified communication, you can have all your applications in one environment.

If you are using other applications that are tough to integrate into the environment, that can cause limitations.

I have been using Yammer for three years.

The setup is straightforward.

I recommend Yammer since it is a good solution. I rate the solution an eight out of ten.

We use Yammer as an enterprise social platform to share everyday happenings, like congratulating someone on their achievements.

The most valuable feature of Yammer is its interface. You can do your updates from the Yammer app itself. Since we have integrated it with SharePoint, we can go into SharePoint and see our latest posts from all our colleagues, or we can make our own post.

Yammer should include more integrations. It would be useful if I could fully integrate all my work into the solution. I would like to have an option to seamlessly share a document or a presentation using Yammer so that everybody can access, see, and appreciate it. I would like to have the option to do that without having to set up a whole post separate from my everyday work.

Suppose you work in marketing, and your job is basically to socialize a whole lot of events or ideas. It would help if you could instantaneously share that work while you're doing it so that you can get people ready on a platform.

I have been using Yammer for one year.

Yammer is a stable solution. I rate Yammer an eight out of ten for stability.

Around 7,000 to 8,000 users use Yammer in our organization.

The solution’s customer support has a good response time.

Neutral

Yammer’s initial setup was very easy. I rate Yammer ten out of ten for the ease of its initial setup.

It didn't take much time to install Yammer. It was part of the whole Microsoft 365 installation, and it took a few minutes to be installed directly on my PC. The installation and commercialization discussions took about a month or two in our organization.

I am using the latest version of Yammer.

I would recommend Yammer to other users because it's a good application. What matters more is the rules you create around it and how well you socialize it with your business.

You can either have an application where people are a bit scared to share because they don't know what is allowed and what's not. Or you can have it where people are too free to share things that shouldn't even really be shared on the platform. How well you educate and socialize it in your business will determine how good and effective it is.

Overall, I rate Yammer an eight out of ten.

We use the product for communications within the company. It's like our internal LinkedIn.

The product helps us know what is going on in other departments.

The posting features are valuable. We do not use it for much else.

The solution should provide a Windows application. The permissions are a little bit over-complicated.

My organization has been using the solution since last year.

I haven’t had any issues with the solution. It had gone down when Azure went down a month ago, but I didn’t notice.

The solution integrates with Microsoft really well. It is easily scalable. The tool is being used company-wide. We have around 550 employees. A recent post was seen by 402 people.

I used SharePoint before using Yammer.

The initial setup is pretty straightforward. It involves creating companies and communities. We can give escalated permissions to different communities.

It probably took a week to deploy the tool fully. The deployment was done in-house. A person in my department and I deployed the solution.

The pricing is not bad. It was not a big add-on. Price was not a deciding factor in buying the solution.

If someone wants an easy way to communicate changes, promotions, and news in general, it's a good product. You can post pictures of events people go to, a big job that got completed, anniversaries, and things like that. It doesn't really get easier. It works just like any other social media platform. Overall, I rate the product a six out of ten.

The most valuable feature of Yammer is its integration with all the services of Office 365.

Microsoft should work on templating and provide some built-in templates so that the changes can automatically roll out to all the configured communities.

We have been using Yammer for four months.

Yammer is a very stable product. I rate Yammer ten out of ten for stability.

More than 3,000 users are using Yammer in our organization.

I rate Yammer a nine out of ten for scalability.

Yammer's technical support is very good. The import bulk email option of the Yammer community was not working for us. So I raised a ticket, and their customer support team provided a solution within two days.

The initial setup of Yammer is very, very easy.

Yammer's deployment is very easy. As we get the license and standard access, we define our incoming and outgoing connectors to our existing cloud. It takes a maximum of one day to configure the solution with our on-premises Exchange or Active Directory with Azure AD Connect.

Compared to other products like Amazon, Yammer's pricing is fine.

The solution is deployed on-cloud in our organization.

Overall, I rate Yammer a five out of ten.

Communication. We are able to communicate and keep in touch with a global audience.

As a global company, we have IT staff and users around the world. If we need to communicate a message or just make other people aware of an outage or other important information, the easiest way is to post it on yammer. Not only will they get an email about a new post, but if they
have it installed on a mobile device, they will also get a notification.

It only allows for global communication, but that requires people to use it as well

Microsoft has to decide what to do with this product for the business. Without every business committing to 365, Yammer is a separate application and does not tie into Skype for Business or SharePoint 2013 and previous versions.

If MS could somehow incorporate Yammer to SharePoint and Skype for Business, then it would have a lot more uses and be easier for users to take advantage of.

Yammer is very basic. They have made very minor improvements to it. It does not hold up when comparing it to what other social media apps can do. Using it for a business without all of the other functionality really limits what you can do with it.

MS made us plenty of promises for Yammer and have not delivered. There is a good chance we will be done using it before the year is up.

We have been using this solution for about two years.

I did not encounter any issues with stability.

I did not encounter any issues with scalability.

It is typical Microsoft support, i.e, not very helpful.

We currently use SharePoint. However, the two apps are not tied together.

The installation was straightforward.

Read the fine print. That goes for all MS licensing for an enterprise.

It is a great communication tool, but if you have too many ways to communicate, then this may be a burden. It is also difficult with users who are already using Facebook, LinkedIn, Skype for Business, SharePoint, Twitter, etc.

The ability to easily communicate and engage with the entire organization is my favorite feature, as it allows everyone within the organization to have a voice.

It is especially valuable for multi-site and multi-region organizations. It allows for input, feedback, and discourse regardless of where the users are.

There is room for improvement in the customization and administration aspects of the product. Being able to edit posts with a revision history is a long sought-after feature.

I have used this solution for five years.

I have never experienced any major stability issues.

As the product is a hosted solution, the scalability from an infrastructure perspective in non-existent. However, there can be some hiccups in scaling the usage to different sites or regions, i.e., if they do not know how to best use and harness the power of Yammer.

The technical support is outstanding, and the Yammer team is open and responsive on issues, feedback, and suggestions.

Prior to Yammer, the go-to collaboration for the enterprise was generally SharePoint team sites.

The product is bundled with all the Office 365 levels, and is an invaluable part of the package.

We looked at other solutions including HipChat, Campfire and Teambox.

If you're a business that has Office 365, then utilizing Yammer should be a no-brainer. I'd recommend allowing users to create groups as they see fit, but it may be worth setting up the naming and branding standards when doing so. This ensures, that regardless of where the users go on Yammer, they'll have similar experiences across all the groups.

The most valuable feature is the ability to reach all parts of the organisation to share ideas and best practices.

Getting people to first share their ideas, and then for others to then respond and help out has been a key feature of our Yammer usage.

The ability to edit posts can be frustrating for some. The versioning control could also be better. Some of these issues have to do with training and changing entrenched behaviours.

We have been using the product since June 2014.

Stability is pretty good and you can 'optimise' suggested solutions like video size and definition for your own network capabilities.

I have not encountered any scalability issues, except for taxonomy and groups admin but that is a good problem to have.

Technical support is very good; I only require minimal support from my internal team.

We had Jive and switched for a couple of reasons: interoperability with other systems and a switch to a more easy to use and understand system. The translation feature is incredibly useful for a multilingual company like ours, especially with the Asian language coverage.

Setup was relatively straightforward, with normal provisions for single sign on and governance. The complex part was the migration of content from the old system to the new, which required an enormous amount of effort.

Plan carefully and inform your users and power users straightforwardly and openly about the changes.

Pricing as part of the wider deal should be considered, as well as getting value for money when reaching out to external parties.

We are not evaluating other options at this stage; our initial evaluation occurred when we set out on this process in 2011.

Understand the limitations and embrace them.

This product was intended to be a corporate social network, but it serves many purposes to different people.

• In our organization, we have groups dedicated to outside interests like Formula 1, exciting innovations, internal projects, client projects, and knowledge sharing communities of practice.
• The groups enable group discussion on a large scale without polluting my email inbox. I can access it at my own pace, in my own time. 
• I use Yammer to learn from others and to get access to the wealth of knowledge in our organization.
• Primarily, the group conversations and document sharing capabilities are what we use. Some people have not adopted it, so it is only as useful as the information available, based on the user base.
• It can be a really useful tool to avoid duplication of effort where others share things that they have done before.
• I would say the network and reach you get with this tool is what makes it great. I get answers from people I don't know and have never met. However, I get to learn from them and 'virtually' meet them, broadening my own network.

Productivity can be increased as colleagues from across the world share their knowledge and experiences, reducing the need to create deliverables that may have been previously created.

It also broadens the network of an employee and gives them opportunities to learn from people in the same field. Those people would not normally be known to them and they would not have met them or gained that knowledge, without a collaborative conversation tool like Yammer.

The product itself is fine, in that it serves a purpose. The issue is in the adoption.

• Employees need to be trained on how to use it, and to understand its benefits to encourage more adoption.
• Without people using the tool, email traffic increases. The knowledge sharing is limited to people who they know in their local communities.
• In addition, Yammer is just one of many tools Microsoft has for collaboration. Knowing which tool to use can be daunting.
• With the release of teams and groups, Yammer is losing its purpose slightly.
• I think that my rating is really around the usefulness of the product.
• In terms of how it works as a collaborative tool, it is probably a 4. My issues with Yammer are mostly around the fact that Microsoft has included it with Office 365, but they haven't integrated it with all of their other tools.
• The user profile is separate to the one on Delve and it has to be maintained separately.
• When documents are uploaded to Yammer, there is no way to add metadata to it.
• Documents are not stored in an associated SharePoint site, so it is separate to the document management solutions we have with SharePoint.
• It is disjointed and Microsoft doesn't seem to be doing much more to integrate it. They are spending more time integrating teams instead.

I have used Yammer since 2011/2012.

We have not had any stability issues.

We have not had scalability issues. However, the larger the organization and the less the adoption, the less value you get out of the tool.

There was no tool that I used which served the same purpose. I think SharePoint had a social wall feed, which was similar on team sites, but this wasn't well adopted. Some more technical teams used Slack.

There was no setup required when it came about. It was a case of going onto the website and signing up with your corporate email and creating a password.

Initial issues stemmed from the first person in the organization signing up, thereby becoming the network admin. This has changed now with Microsoft acquiring Yammer. It has become part of the Office 365 offering and security is much more managed.

All users get access through their corporation if they use Office 365.

We didn’t look at alternatives. It was a free tool initially and now forms part of the Office 365 offering at all licensing levels.

• It is all about creating a strong culture from the leadership down, where collaborating and sharing on Yammer is encouraged.
• Adoption will be the key between success and failure of the Yammer network uptake and usefulness.
• It also needs someone to manage it and encourage positive sharing, whilst monitoring usage.