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Atlassian Confluence vs Yammer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Atlassian Confluence
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Knowledge Management Software (1st)
Yammer
Ranking in Enterprise Social Software
4th
Average Rating
7.4
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Enterprise Social Software category, the mindshare of Atlassian Confluence is 10.0%, down from 17.8% compared to the previous year. The mindshare of Yammer is 6.9%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
PrashantSharma - PeerSpot reviewer
Helps users to reach out to others in the organization and enables seamless collaboration
Yammer is a good tool. My previous organization used it extensively. Pretty much everything had a Yammer channel. If someone outside the team had questions, they could just come up and ask questions using the product. Asking questions and posting things are the most important features. If we run into an issue and a team owns the product, we can just use the solution to ask questions and get responses from that team. Otherwise, we will be stuck in a loop forever to figure it out. In a large company, we can get stuck if we don't know who to contact to determine what is happening and why. The product was integrated into Microsoft Teams. We could collaborate easily. There are so many things we can do with Teams. So, the collaboration is at a different level when we use Microsoft products like Teams and Yammer, along with other tools that come with the suite. The solution worked well for me. I did not face anything that would make me stop using it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"It is stable and reliable."
"This is a scalable solution that supports thousands of users."
"Document collaboration is the most valuable aspect of the solution."
"Easy to share information and the integration with JIRA is good."
"What I like the most is the Wiki software that comes with Atlassian Confluence."
"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results."
"The design of the solution is its most valuable feature."
"The tool allows us to post and keep track of company buzz and events without relying on email."
"Yammer shows the post’s actions, comments, and how people react. We can quickly see what's going on."
"The most valuable feature of this solution is the communication events."
"The integration with Teams is the biggest value for us. In fact, it has only become more valuable now that it has integration with Teams. Teams allows you to stream, so that's good."
"Valuable features include the integration with Microsoft Office and the fact that it is in the cloud. Also, it's quite easy to use."
"The solution was stable."
"It was a stable solution...It was a highly scalable solution considering it was used in a very big company."
 

Cons

"There are some issues with performance when creating tables."
"The product should have a workflow with approvals out-of-the-box."
"It lacks ease of integration."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"I would like to see integration with Slack."
"The one way in which this solution could be improved is by offering better design and UI."
"The solution's feature for sharing could be better."
"It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. There is room for improvement in user experience, like positions of elements."
"I faced some issues with Yammer's mobile app when I shifted from Android to iPhone, and it got a little bit tricky to use it on an iPhone, which took away some of my time."
"Users need to be in the Acting Directory to exploit the features."
"It should have integration with multiple third-party platforms."
"It has a very limited use."
"The solution must be able to stream by itself, without integration, the same way that you are able to do it on Facebook Live, Instagram, etc. Streaming must be embedded into it."
"We tried to integrate into SharePoint, but it was not really efficient."
 

Pricing and Cost Advice

"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"Making integration with other tools easier would be beneficial."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"The issues I have with the pricing are in respect to the add-ons."
"Confluence charges an extra fee for analytics."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"When you purchase this solution you get some support."
"Its cost is included in the license bundle for Microsoft."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"The pricing is not bad."
"Compared to other products like Amazon, Yammer's pricing is fine."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
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Comparison Review

it_user8913 - PeerSpot reviewer
Aug 22, 2013
Yammer vs. SP Social in 2013
There are several discussions on SharePoint’s social strategy going on at the moment. I had some great discussions with my MVP mate Adis during Summit last week. Since #SPC12 almost every SharePoint addicted developer, it-pro, power user has reviewed Yammer. If you don’t know what Yammer is, here a…
 

Top Industries

By visitors reading reviews
Educational Organization
72%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Atlassian products, including Confluence, have yearly price increases of approximately five to twenty percent.
What needs improvement with Atlassian Confluence?
There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial. Additionally, there is no fu...
What do you like most about Yammer?
We can send out notifications and ask questions using Yammer.
What needs improvement with Yammer?
I can't think of anything that stands out as a problem. It has a very limited use. For the limited use it has, it performs well.
What is your primary use case for Yammer?
We primarily use it for internal communication and company communication.
 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about Atlassian Confluence vs. Yammer and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.