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Atlassian Confluence vs Yammer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Atlassian Confluence
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Knowledge Management Software (1st)
Yammer
Ranking in Enterprise Social Software
4th
Average Rating
7.4
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Social Software category, the mindshare of Atlassian Confluence is 10.0%, down from 18.4% compared to the previous year. The mindshare of Yammer is 6.4%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
PrashantSharma - PeerSpot reviewer
Helps users to reach out to others in the organization and enables seamless collaboration
Yammer is a good tool. My previous organization used it extensively. Pretty much everything had a Yammer channel. If someone outside the team had questions, they could just come up and ask questions using the product. Asking questions and posting things are the most important features. If we run into an issue and a team owns the product, we can just use the solution to ask questions and get responses from that team. Otherwise, we will be stuck in a loop forever to figure it out. In a large company, we can get stuck if we don't know who to contact to determine what is happening and why. The product was integrated into Microsoft Teams. We could collaborate easily. There are so many things we can do with Teams. So, the collaboration is at a different level when we use Microsoft products like Teams and Yammer, along with other tools that come with the suite. The solution worked well for me. I did not face anything that would make me stop using it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very popular tool."
"It's easy to search for information."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"It's extremely intuitive."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"Confluence is easy to use and integrate with other solutions, including social media platforms."
"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."
"It is a good collaboration tool."
"Yammer brings in the most relevant posts to the users."
"The tool allows us to post and keep track of company buzz and events without relying on email."
"The posting features are valuable."
"The initial setup was simple and straightforward."
"Yammer is useful since it is a product you can easily integrate into our system since Microsoft supports it."
"The most valuable feature of Yammer is its interface."
"I find it quite simple and intuitive. It's similar to using a more user-friendly interface for SharePoint. It integrates seamlessly with the browser, so you hardly notice you're using it."
"It's really easy to use the solution."
 

Cons

"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"The cost of the solution is too high."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"The user interface could be improved."
"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."
"The scalability for larger companies could be improved."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"Sometimes, we lose access to the solution for unknown reasons."
"Yammer should include more integrations."
"It has a very limited use."
"Yammer should be able to integrate with Microsoft products, such as Outlook."
"We tried to integrate into SharePoint, but it was not really efficient."
"It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. There is room for improvement in user experience, like positions of elements."
"The permissions are a little bit over-complicated."
"The interface is clunky and could be improved."
 

Pricing and Cost Advice

"Making integration with other tools easier would be beneficial."
"Confluence charges an extra fee for analytics."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"This is a very expensive solution."
"We have to pay licensing fees."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"Its cost is included in the license bundle for Microsoft."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
"The pricing is not bad."
"Compared to other products like Amazon, Yammer's pricing is fine."
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Comparison Review

it_user8913 - PeerSpot reviewer
Aug 22, 2013
Yammer vs. SP Social in 2013
There are several discussions on SharePoint’s social strategy going on at the moment. I had some great discussions with my MVP mate Adis during Summit last week. Since #SPC12 almost every SharePoint addicted developer, it-pro, power user has reviewed Yammer. If you don’t know what Yammer is, here a…
 

Top Industries

By visitors reading reviews
Educational Organization
72%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is...
What needs improvement with Atlassian Confluence?
The discoverability of documents could be improved. In scenarios where documents are managed by another department or we are looking for specific documents, the process could be enhanced for easier...
What do you like most about Yammer?
We can send out notifications and ask questions using Yammer.
What needs improvement with Yammer?
Sometimes, we lose access to the solution for unknown reasons.
What is your primary use case for Yammer?
Yammer was mainly a communication site my company used to provide information about internal events.
 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about Atlassian Confluence vs. Yammer and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.