Yammer Reviews

Being able to tag another user is valuable when you want them to see your post. As a developer, I have to work and coordinate with various other teams and business areas. Being able to tag another user from those areas allows me to provide transparency with my work.

Yammer has allowed the entire company to be able to communicate with each other when the company has internal employees from all over the world. It allows us to provide transparency on projects and everyday happenings.

There needs to be an "Edit" functionality for posts and replies because grammar and spelling mistakes do happen. Sometimes they aren't caught until after posting.

I have been using this solution since I started my current position as a software engineer about two years ago.

Yammer has been fairly stable. I've only experienced a few downtimes in all the time I've been using it.

Since we use this through Office 365, scalability doesn't apply on our end.

Our Help Desk is the contact point with their technical support. The tech support does seem to be fairly responsive to our questions and downtimes.

This was implemented before I arrived at the company.

Most of the development teams have been moved to Confluence and Slack, but they still use Yammer.

Split your functional teams into Yammer groups. If those teams have small groups within them, then give them their own Yammer group too.

We primarily use the solution for the social sharing of announcements, pictures, and articles related to our sector, among other things.

The most valuable aspect of the solution is that anyone can post anything. It's free and people can do it on their own. They don't have to translate to publish. 

It's really easy to use the solution.

Because we are in Belgium, we have two languages and the program is only in one language. It could have been interesting to have it in both French and in Dutch. 

We tried to integrate into SharePoint, but it was not really efficient.

The solution is stable.

The solution is scalable, We had no problem scaling it. We have about 300 users right now.

Technical support is okay. I don't think we've had to contact them a lot.

As I recall, the initial setup was easy. It's very straightforward. We have two people handling maintenance currently.

We use the cloud deployment model.

I've heard people say that we have lots of tools for doing things that are quite similar to Yammer. People in our organization don't really understand if they have to go on SharePoint, the internet, or Yammer. My advice to others would be to inform people how to use the tools and the purpose of these tools and give their team training. 

I'd rate the solution seven out of ten.

I have found it to be a good tool for building communities and for improving communication. I love the ability to create public and private groups, moderate comments, and export messages.

Yammer allowed our institution to engage many of our online students all over the world.

Perhaps keep working on the integration of other Office products.

I have been using this since 2014.

Reaching and engaging with co-workers in a less corporate structure.

Co-workers feel comfortable creating groups for collaboration, communication, and non-work related, personable groups. It has also increased confidence, interpersonal relationships, and overall communication and engagement.

Being able to edit a post after it has posted.

When a user creates a post, it goes into a group or the main global feed. Once that post has been posted, you cannot edit the post to change it. For example, if I wrote, “New Project coming soon” and realized after posting it that I misspelled a word, I cannot edit my post to change it to. “New Project Coming Soon”.

Being able to move a post to a different group after it has posted.

When a user posts something in a group, they cannot change what group it is posted to. For example, if I posted “Check out the new tasks list” in the main global Yammer feed, but then after posting it I realize di meant tp post it into a different Group, I cannot move that post to a different Yammer group.

I have used Yammer for four years.

The only stability issue was in regards to getting the web part to display correctly.

We have had no scalability issues.

Technical support specifically gets a fair rating. Technical support through Yammer groups is good, but you have to do a lot of sorting and sifting.

We did not have a previous solution.

The initial setup of the front-end was straightforward.

We didn’t evaluate other options.

Have a Yam Jam or other type of exciting event to get user adoption rates up with give aways or other special incentives for signing up, posting, and adding information.

The public sharing of knowledge and answers to questions has been the most valuable feature. Many associates can learn the answer to the question or learn something new to help them with their job just by scrolling through posts.

It has improved information sharing across the company which allows for problems to be solved much faster. It really helps to have groups that are monitored by 1-2 admins that can route questions to the right people through tagging. This has helped us solve internal problems very quickly and external problems when our front-line associates post questions from customers.

The biggest area for improvement would be in analytics. There is not much offered today, but there is more coming soon.

I have used it for 6 years.

Technical questions get answered or addressed quickly. If it's something that can't be solved right away, Microsoft keeps you updated on when it might be solved.

Knowledge sharing between co-workers is a valuable feature. It helps develop a knowledge-sharing culture. It encourages working together and smooths out work relationships.

In my previous organization, we used Yammer to share what we were working on, be it big or small projects. This brought about innovative ideas from co-workers. This often completely changed the way we work on a project.

The integration with other Office 365 products can be improved to create a smooth interaction with Outlook. The users and their email addresses should be the same across all platforms, as they are owned by one company.

I have used this solution for six years.

No stability issues were experienced. However, it was a steep change from the old days where we had a lot of unstable versions. That made it difficult for us, i.e., the enablers that needed to lobby the staff so that they would change the traditional way of working.

We had some scalability issues. The main challenge was to bring the top management on board. For Yammer to be successful in your organization, you will need buy-in from management.

Management always asks about the added-value, impact, and the results. This is very difficult to measure unless the solution has already been implemented.

The Yammer staff is very quick to help. There is an external network for anyone to join. It is set up for users to ask questions and get help. The level is very professional and quick.

We used our own intranet for collaboration and engagement which was less-functional and buggy at times to fix.

The setup was very straightforward. You can just join by using your company's email address. All your profile information is imported to Yammer and vice versa.

My organization invested a significant amount of money in the Office 365 package. Yammer is a must, if you plan to work on improving the internal communication and collaboration among your staff.

We did not evaluate other options, as it came in the package with Office 365.

You will need a strategy on how to bring people on board. For example, you can use short trainings/webinars to explain the importance of the tool and how to do the basics. Before all of that, the management has to believe in it and agree to use it.

You can post content in the “All Company Group” in a more casual way. Members consider the content as "for your information", rather than some serious information that must be read.

It is very easy to create a group/community, but searching for a specific group that is relevant to my interest is quite hard. This is because we do not set any particular policies to describe the "interests" or "objectives" of that group.

It will be better for the vendor to set certain guidelines as to how to create a group name and to provide this information to the other users.

I have used this product for about six months.

We did encounter some stability issues, but they were mainly due to our own system's stability.

I did not encounter any scalability issues.

I would give the technical support a rating of 3/10.

The setup was extremely complex. However, that was because we had heavily customized the project.

We used the trial version before we purchased the Yammer enterprise version. As the feature-set between these two versions is very different, we could not import the contents from the trial version to the official one. This was very inconvenient.

We did not evaluate other options. We needed to use this product along with the installment of Microsoft Office 365.

Yammer is suitable for an organization that has many branches or offices. Most of the users are already familiar with social media communication. The application is useful to virtually make friends and to share information/experiences.

However, the company needs to set and educate the usage policy. This is a system for an organization and not for fun.

The integration with Teams is the biggest value for us. In fact, it has only become more valuable now that it has integration with Teams. Teams allows you to stream, so that's good.

The solution must be able to stream by itself, without integration, the same way that you are able to do it on Facebook Live, Instagram, etc. Streaming must be embedded into it.

The ability to just be live, I think is very important. You don't want to leave the app to go live. You want to be able to just go live within the app. So I think that their internet streaming ability would be a very good feature to add.

I'll give it a six out of ten because I'm comparing it to what's out there. It's not the best solution out there. It doesn't compare well to the new tools that are in the market. It's not the best, but it's getting there.