Yammer Reviews

I have found it to be a good tool for building communities and for improving communication. I love the ability to create public and private groups, moderate comments, and export messages.

Yammer allowed our institution to engage many of our online students all over the world.

Perhaps keep working on the integration of other Office products.

I have been using this since 2014.

Knowledge sharing between co-workers is a valuable feature. It helps develop a knowledge-sharing culture. It encourages working together and smooths out work relationships.

In my previous organization, we used Yammer to share what we were working on, be it big or small projects. This brought about innovative ideas from co-workers. This often completely changed the way we work on a project.

The integration with other Office 365 products can be improved to create a smooth interaction with Outlook. The users and their email addresses should be the same across all platforms, as they are owned by one company.

I have used this solution for six years.

No stability issues were experienced. However, it was a steep change from the old days where we had a lot of unstable versions. That made it difficult for us, i.e., the enablers that needed to lobby the staff so that they would change the traditional way of working.

We had some scalability issues. The main challenge was to bring the top management on board. For Yammer to be successful in your organization, you will need buy-in from management.

Management always asks about the added-value, impact, and the results. This is very difficult to measure unless the solution has already been implemented.

The Yammer staff is very quick to help. There is an external network for anyone to join. It is set up for users to ask questions and get help. The level is very professional and quick.

We used our own intranet for collaboration and engagement which was less-functional and buggy at times to fix.

The setup was very straightforward. You can just join by using your company's email address. All your profile information is imported to Yammer and vice versa.

My organization invested a significant amount of money in the Office 365 package. Yammer is a must, if you plan to work on improving the internal communication and collaboration among your staff.

We did not evaluate other options, as it came in the package with Office 365.

You will need a strategy on how to bring people on board. For example, you can use short trainings/webinars to explain the importance of the tool and how to do the basics. Before all of that, the management has to believe in it and agree to use it.

Yammer's group page functionality is useful for large groups to collaborate instantaneously. It's very easy to set up group pages.

In a prior organization, Yammer was in the process of being piloted across our department. The ability to collaborate via group pages/sites was something people liked.

• Yammer's integration into the Microsoft Office 365 product suite was not yet in place when we were piloting the product.
• It needs better integration with other Office 365 products. They only just released the integration this March.
• They should add more "Slack-like" features. Although they are different products, most people in the development community need Slack and they don't need Yammer.

• For large organizations, Yammer could work well.
• The notification features on the web app were confusing and lacking.
• The mobile app is a much better UI/UX design between the two.

I have been using Yammer for one year.

We did not have any stability issues.

The lack of integration into the Microsoft Office 365 made it difficult to champion throughout the organization. Yammer was being introduced into an environment where collaboration was difficult to find.

The Office 365 Roadmap blog was a good place to find details on what was going to be included in the future releases.

We didn’t have anything previous to this solution.

The initial setup was straightforward. The Yammer web app was simple to log into with Office 365 login credentials. The mobile app was better, but was being rolled out later.

Make sure that you have at least 1000 licenses so you have a large enough user group to pilot the product.

The pricing is reasonable as it's a part of the Microsoft Office 365 product suite.

We evaluated Slack, which had different use cases than Yammer.

Make sure that you have at least 1000 licenses so you have a large enough user group to pilot the product.

Most valuable to me is the simplicity of the Yammer mobile app. I can check notifications and replies on the run

If someone needs to communicate with 50 people at the same and create collaboration about certain topic, he doesn't need to send communication to everyone in his inbox. Rather, he just needs one Yammer post and everyone will see it and interact accordingly.

Integration with other Office 365 products is still weak, because Yammer initially wasn't a Microsoft product. They bought it from a third-party.

I have been using Yammer for three years.

We have not had stability issues.

We have not had scalability issues.

I would give technical support a rating of 8/10. It is Microsoft support.

We were using a different solution named Beezy. It was based on the SharePoint on-premises solution. It wasn't responsive with mobiles and its scalability was weak.

The initial setup was straightforward. Even after we enabled Office 365 Single Sign-on with ADFS to enhance authentication, it was nice and straightforward. Not many complexities.

I consider Yammer to be the best business collaborative tool. If you want to try it, I advise using the free license for around one year and decide if you want to continue with it or not.

We evaluated the new version of Beezy and the social micro-blogging feature in SharePoint 2013. Both are very far from Yammer.

If you are looking for a business collaborative tool, start with Yammer today.

It is not about features, it is about empowerment. What I like is the easiness of engaging conversation with colleagues and management to help each other. I particularly like the simplicity to do this with customers and partners on external network in one click.

People share expertise and find solution faster while they are feeling to be part of the same team even if they work in different geo

Manageability and customization

1 year

Governance issues

Light bug and one outage.

No

Good through YCN, but sometimes I got frustrated by translation issue

Didn't need it yet.

Yes, SharePoint. No engagement were done, it was to complex not enough user friendly, to focus on documents and not on people

Very simple

Internal. Our IT especially because it is connected to our O365 environment.

I would say you need a person full time for initialization and governance and training for a month. But we didn't do it that way. It was the job from someone 2h per day during 2 months. We found somebody motivated and with a good spirit who was able to understand people jobs.

SharePoint 2013

Talk to business to understand how it can help them, get an executive sponsor (the higher is the better), be open for discussion as there will be a lot of skepticism and opponents essentially around two subjects: "Email is prime and I don't want a new channel of information" and "I'm not used to social spirit and tools." What is key: find what use they will love.

We primarily use the solution for the social sharing of announcements, pictures, and articles related to our sector, among other things.

The most valuable aspect of the solution is that anyone can post anything. It's free and people can do it on their own. They don't have to translate to publish. 

It's really easy to use the solution.

Because we are in Belgium, we have two languages and the program is only in one language. It could have been interesting to have it in both French and in Dutch. 

We tried to integrate into SharePoint, but it was not really efficient.

The solution is stable.

The solution is scalable, We had no problem scaling it. We have about 300 users right now.

Technical support is okay. I don't think we've had to contact them a lot.

As I recall, the initial setup was easy. It's very straightforward. We have two people handling maintenance currently.

We use the cloud deployment model.

I've heard people say that we have lots of tools for doing things that are quite similar to Yammer. People in our organization don't really understand if they have to go on SharePoint, the internet, or Yammer. My advice to others would be to inform people how to use the tools and the purpose of these tools and give their team training. 

I'd rate the solution seven out of ten.

The public sharing of knowledge and answers to questions has been the most valuable feature. Many associates can learn the answer to the question or learn something new to help them with their job just by scrolling through posts.

It has improved information sharing across the company which allows for problems to be solved much faster. It really helps to have groups that are monitored by 1-2 admins that can route questions to the right people through tagging. This has helped us solve internal problems very quickly and external problems when our front-line associates post questions from customers.

The biggest area for improvement would be in analytics. There is not much offered today, but there is more coming soon.

I have used it for 6 years.

Technical questions get answered or addressed quickly. If it's something that can't be solved right away, Microsoft keeps you updated on when it might be solved.

You can post content in the “All Company Group” in a more casual way. Members consider the content as "for your information", rather than some serious information that must be read.

It is very easy to create a group/community, but searching for a specific group that is relevant to my interest is quite hard. This is because we do not set any particular policies to describe the "interests" or "objectives" of that group.

It will be better for the vendor to set certain guidelines as to how to create a group name and to provide this information to the other users.

I have used this product for about six months.

We did encounter some stability issues, but they were mainly due to our own system's stability.

I did not encounter any scalability issues.

I would give the technical support a rating of 3/10.

The setup was extremely complex. However, that was because we had heavily customized the project.

We used the trial version before we purchased the Yammer enterprise version. As the feature-set between these two versions is very different, we could not import the contents from the trial version to the official one. This was very inconvenient.

We did not evaluate other options. We needed to use this product along with the installment of Microsoft Office 365.

Yammer is suitable for an organization that has many branches or offices. Most of the users are already familiar with social media communication. The application is useful to virtually make friends and to share information/experiences.

However, the company needs to set and educate the usage policy. This is a system for an organization and not for fun.