What advice do you have for others considering Automation Anywhere (AA)?

I would rate Automation Anywhere eight out of ten. We used Document Understanding and intelligent automation to identify fraudulent transactions and false claims. Automation Anywhere was instrumental in this process, helping to detect and prevent fraudulent activity. This has been a significant achievement in combating fraud. We utilize Automation Anywhere across multiple environments, including quality assurance, user acceptance testing, and production, within various regions. Automated bots monitor the active solutions and restart machines as needed to prevent downtime and reduce the need for manual maintenance. Weekly maintenance of the bots, including any necessary manual tasks, requires one to two hours. There are specific use cases where I would recommend Automation Anywhere, such as finance and accounting, human resources, customer service, and IT operations. It’s essential to consider the specific needs of an organization to determine if it’s the right fit.

I would recommend Automation Anywhere to others. I would rate Automation Anywhere a nine out of ten. This is my first solution, and I am still learning it. I still have to learn many things about this solution.

I recommend learning one RPA tool thoroughly before moving to another. With advancements in AI and ML, it is crucial to look into how to integrate these technologies into your automation. A person without any technical knowledge can learn Automation Anywhere within one or two months. When a new employee joins our organization, our internal trainer gives them training for four to five weeks. Every week, there are two to three sessions of two hours duration. After about 15 sessions, our employees are ready to use Automation Anywhere to develop bots. I would rate Automation Anywhere an eight out of ten.

I would rate Automation Anywhere eight out of ten. The benefits of Automation Anywhere projects aren't immediate. Building and implementing a successful automation system involves several stages: proof of concept, pilot process, and finally, production rollout. This process typically takes two to three months due to the necessary development, testing, and refinement. However, once automation is in production, the improvements will be significant and immediately apparent. In a highly regulated industry with over 10,000 employees, traditional RPA faced strong resistance due to concerns about headcount reduction. To overcome this, we adopted a cognitive automation approach, integrating machine learning capabilities from Automation Anywhere into existing applications. This minimized disruption and ensured a smoother transition. By embedding cognitive automation within familiar and validated systems, we achieved production with minimal resistance. This strategy also allows the system to learn user input through reinforcement learning, adapting to expectations based on feedback and a reward/penalty system. Therefore, we prioritize cognitive automation integrated within our existing products rather than relying solely on a separate RPA suite, especially given the challenges of implementing RPA in a large organization within a highly regulated industry. Because we use Automation Anywhere in the cloud, they manage all upgrades and provide a defined schedule. We receive regular emails about upcoming upgrades, including the specific date and time. We can communicate any concerns about potential business impacts, and they provide clarity and assurance that upgrades will not disrupt deployed bots. This ensures our work remains unaffected during the upgrade process, which they handle very efficiently. The bots require maintenance on our end to ensure smooth operation. This includes monitoring their uptime, examining audit trails for failures, and periodically checking their performance. While Automation Anywhere handles regular software updates and maintenance, we are responsible for maintaining the business processes the bots support. This involves ongoing support and ensuring the bots function correctly. If a bot fails, we are responsible for investigating the cause and restoring it to functionality, as we understand the critical role each bot plays in our operations. To successfully implement Automation Anywhere, prioritize hiring an experienced consultant to provide initial training and guidance. This expert can efficiently onboard other team members, ensuring a smooth transition and maximizing the software's potential. Their expertise will be invaluable in identifying suitable bots from the bot store, even if they require some customization to align with the company's unique processes. This approach saves time and resources compared to developing bots from scratch and leverages existing solutions for faster and more effective automation.

I would rate Automation Anywhere eight out of ten. Our client is an enterprise business. Two leads and three support people are required to maintain Automation Anywhere. Once we develop the bot, we hand it to the support team. We have approximately 2,000 users of Automation Anywhere. Automation Anywhere helps automate routine tasks, freeing employees to focus on other areas, and can even automate processes with underdeveloped back-end systems.

I rate Automation Anywhere ten out of ten. Typically, they release hotfixes, and if you're using Automation Anywhere's cloud platform, you receive these hotfixes automatically and at no cost. However, in my situation, as a system integrator partner of Automation Anywhere, they inform us of available hotfixes, which we then download and implement without issue.

I rate Automation Anywhere nine out of 10. I would recommend it to others. It's intuitive and easy to implement.

I would recommend Automation Anywhere because there is a price-to-value benefit. There are a lot of opportunities to save money in companies or enterprises. It is a very helpful technology, and it can help you to be a better competitor in the market. Overall, I would rate Automation Anywhere a nine out of ten.

If you are starting with RPA without any prior knowledge, you should focus on the training available on Automation Anywhere's portal. Previously, UiPath's training material was the best, whereas now, Automation Anywhere's training material is the best. It is like spoon-feeding a baby. Anyone who is new in the field of RPA can easily learn from the Automation Anywhere website. It would take you a dedicated one week to learn Automation Anywhere. I have not used the Automation Co-pilot feature. I believe that the future of any RPA or AI product is where a business user can give requirements in his words or language, such as English, Urdu, Punjabi, Hindi, German, or Norwegian, and the product is smart enough to develop the code for the user. The user can simply use that code. I see this feature in some of the RPA products, but they are not very good at it now. They can understand some of the things, but the output is not very good and impressive. I would recommend other RPA solutions because of the stability part. It sometimes does not update itself in real time. Sometimes, there is also a factor of cost. I would then recommend Microsoft Power Automate. Overall, I would rate Automation Anywhere a seven out of ten.

I would rate Automation Anywhere eight out of ten. I would rate the ease of use of Automation Anywhere as a six out of ten for someone without any technical expertise. The learning curve for non-technical people is two months. There are several areas for improvement in the implementation of Automation Anywhere. Many employees are reluctant to entrust their tasks to automation due to concerns about job displacement. While this is a common misconception, automation is designed to streamline processes and free up employees to focus on more complex and strategic tasks. From a development perspective, Automation Anywhere continually introduces new features, but there is often a lack of effective communication and training. To maximize the benefits of automation, developers should adopt a proactive approach, seeking creative solutions and considering the user-friendliness of automated processes. My entire organization has close to 27,000 employees worldwide. Our enterprise team, consisting of 15 members including me, handles automation work for the entire organization. My team consists of six members dedicated to support activities, monitoring and assisting the robots. The remaining members are part of the development team, solely focused on development tasks. Upgrading Automation Anywhere is a moderately complex task due to the numerous dependencies that must be carefully considered and planned for during any migration or upgrade. Yesterday, we successfully migrated our Automation Anywhere Control Room from version 32 to version 33. Prior to the upgrade, we underwent extensive preparation, including reviewing Change Advisor Reports, obtaining necessary approvals, and coordinating with the database team to create a backup of the Automation Anywhere database. Once these prerequisites were fulfilled, we proceeded to the server, uninstalled version 32, and installed version 33. The previously created backup was then integrated to ensure accurate data reflection in the latest version. While proper planning is essential, the upgrade process is neither overly complex nor excessively straightforward, making it a medium-level task. We have a team of six dedicated to support and maintenance activities, managing approximately 250 automations across our organization. The level of maintenance required varies depending on the developer's experience and the complexity of the automation. Junior developers may create bots that are more prone to errors, leading to increased maintenance. However, senior developers or well-designed automations typically require less maintenance. In addition to support and maintenance, our team is also responsible for minor enhancements, bug fixes, and upgrades or downgrades of our automation systems. We don't need to constantly monitor the bot as it runs according to its schedule. It performs its tasks autonomously, but manual intervention is necessary in certain situations. For example, if an expected input file fails to arrive at the scheduled time, the automation process will stop. In such cases, a support engineer must contact the business to address the missing file. Additionally, manual intervention might be required for downstream automation tasks, such as when a front-end UI changes on an application. These situations depend on the specific downstream application, business needs, and other factors. I would highly recommend Automation Anywhere as a technology solution. I've been involved with it for nearly twelve years and have witnessed its remarkable evolution. From its early stages to its current state, I'm impressed by its potential for future innovation and problem-solving. Moreover, I've seen first-hand how Automation Anywhere has significantly benefited businesses by reducing costs and saving on full-time equivalent labour. In one instance, I observed how a single automation process could accomplish the work of ten people in just one hour.

I rate Automation Anywhere 10 out of 10. My favorite part of the Imagine Conference is the hands-on labs. They were impressive. Using generative AI and automation, I made a bot in three minutes. It's my first time here at Imagine, and it's a well-organized event with good information for automation customers. I would encourage people to come to the conference to build good relationships and network with peers. The technology you acquire here is crucial.

The very first bot that was rolled out was on my team. I've been able to see the control room and the code in progress and evolve over the years has been a pleasure. I'd rate the solution ten out of ten. From an RPA perspective, it has all the core functionality. We can automate the bank's systems. The reliability, performance monitoring, and development time are excellent. In 2017, it used to take us six to nine months to develop. That was slow. Fast-forward to 2024, and it takes six weeks, plus or minus two weeks depending on complexity, to deliver an automation.

My favorite aspect of the Imagine event is being able to see what other customers are doing, not just networking but seeing the presentations, the breakout sessions, and seeing how other companies are doing the same challenges and maybe way better. It is a good time to go and reach out and ask them how they are doing something or how they are scaling up. For example, one company here has managed to scale up to more than 800 bots. They do something with Azure where they turn on a machine, and it is very cost-effective. That is solving some of the problems that we have. The Imagine experience has been great. This is my second year here. It has been fun. It is helpful to learn. We have done a lot, so I really enjoyed the entire experience. I got one of my direct reports here for the first time this year. Some of the things or the reasons I did tell him to come were: * Being able to network * Being able to learn from others and see how they do things * Being able to talk to people who have the same challenges that we have and being able to figure out how to do it better On a scale of one to ten, I would rate Automation Anywhere a ten out of ten.

I rate Automation Anywhere nine out of 10. It's a solid nine and a half because I don't give out tens. The Imagine event has been highly informative and useful for me. It's informative because I'm learning all about the generative AI coming down. That's been the focus. It's useful in that I've made lots of connections this year. When folks find out about Jersey STEM's goal, they're interested in volunteering. I have a whole bunch of new people to talk to who will help us with our future endeavors. The Imagine experience is a full-on fire hose of automation, but it's a lot of fun. All the presentations have been geared to keep people's attention and to be entertaining. It's a brave new world, and there's a wow factor here. I would invite folks in my field and other volunteers. It would be self-serving because our volunteers would make more connections, get more people to help, and also learn about the possibilities of where we could take Jersey STEM from a data infrastructure perspective.

I'd rate the solution at nine out of ten.

The Imagine Conference by Automation Anywhere has been helpful. It's a good event for everyone - for both technical and business people, as well as students. It helps everyone realize the opportunities of automation and unlock value in the face of challenges. We're seeing automation become simpler and user-friendly, which is allowing us to be more productive. I'd rate the solution ten out of ten. It brings a lot of innovation to our company. It's great for technical and non-technical people.

We do not use Automation Co-Pilot. It is definitely one of the items or features that I am very interested in. I was excited to get my hands on it during the bot games today at the Imagine event and see how it works. You can give it a string of text, and it will generate code for you right there in the control room. That is super helpful. I am looking to see how my developers react to that as well. I am sure that would save some time from the developer aspect. There is another aspect for business users. I certainly think there are some use cases there that they would be interested in looking at. My favorite aspect of the Imagine event has been connecting with everyone in person. I work remotely, so it is nice to see people in person. We get to sit in a room and do the bot games again. We get to see some cool new features and everything around Generative AI. I do not hear the term RPA so much. The big focus in the world is Generative AI. There are a lot of keynotes, and we are able to see how people are starting to apply it early. There is a lot of excitement. It is an exciting time, and I am very interested to see how we will be able to leverage Automation Anywhere with the new technologies. The Imagine experience is energetic. The world of Gen AI feels like a bit of a playground. It is generating a lot of buzz all the way up at our executive level, and I am sure it is the same for a lot of people. I see the wheels spinning for everyone. There are ideas, and it is good to see everyone saying to start small. It felt a little bit daunting how we are going to apply this, but it is nice to see everyone reiterating the same thing, "It is coming, and you have to be careful. Start small, and it is a journey." It is nice. It is a good pivot. If I were to invite people to the Imagine event, I would say that it feels like a tight-knit community. There are probably a couple of thousand people here. Seeing familiar faces and being able to meet everyone and talk about some of the same struggles that we might be seeing is good. We get to know how others are thinking through it. Being able to see the new technologies is awesome. That was one of the main reasons I wanted to come. It forces you to take a look at what is coming next and how others are applying it and start thinking so that you can make a decision on where you can help your customers with it. I would rate Automation Anywhere a solid eight out of ten. It is not perfect. There are probably a couple of little things, but being with the tool for two years, I have seen so much being changed. It is a playground. There are plenty of features and capabilities. We are just scratching the surface, so I am excited to see what is next. It is very good.

We are starting to get into an Automation Co-Pilot use case where we can showcase or pilot that with the business. One of the things with technology is that it is a journey, especially for an older financial services company like GM Financial. It involves adapting, understanding, and educating on new technologies and features. Before we can deploy things, we have to prove them. We have to show them. We have to help them understand what the benefit of using it is going to be. We are getting ready to pilot our first co-pilot using Automation Anywhere, and that is for our customer service or customer experience department. My favorite aspect of the Imagine event is the opportunity to network and also to see Automation Anywhere showcase any new capabilities and enablements that are available to Automation Anywhere customers. At the keynote session yesterday, it was really nice to see how somebody is recognizing that a lot of times, departments within IT are siloed. They are working through challenges to be more collaborative and engaging to improve the services that we deliver when it comes to automation. Learning and hearing those things and listening to different breakout sessions confirms that we are not alone on our journey when it comes to our RPA program and other things because Automation Anywhere is not just RPA. It is good to know that we are not alone, and it is good to network with people who are experiencing the same challenges or opportunities that we have. All the information and the networking are my favorite things of all the Imagine conferences. The Imagine experience is fun. It is exciting just because of the fact that we all have these opportunities within our grasp. It is just how we choose to go after it or how we choose to engage. There is the excitement of brainstorming or sharing ideas with people across different companies or services. You feed on that energy, take it back home, and work with your teams to continue to deliver and support. Three reasons that I would highlight for colleagues and fellow team members to come to an Imagine event are: * The content that Automation Anywhere shares about upcoming enablement and capabilities that are going to be made available to them. * The information shared and networking is done with people from other companies across the globe. * The events in breakout sessions are hosted at different times during the day. I would rate Automation Anywhere a ten out of ten. I have not had any negative experiences with Automation Anywhere.

I would rate Automation Anywhere ten out of ten.

I would rate Automation Anywhere nine out of ten. Automation Anywhere requires maintenance and updates semi-annually. For an experienced person, it is an easy task. We have eight people on our team who utilize Automation Anywhere. I recommend taking advantage of Automation Anywhere's trial version to thoroughly test its capabilities within your specific environment before committing to a full deployment.

I'm a customer and end-user. I'd rate the solution eight out of ten. New users should be knowledgeable enough to write scripts, as that's the main issue. However, it's a good solution for automating small processes.

I would rate Automation Anywhere eight out of ten. Maintenance is only required for the on-premise version of Automation Anywhere and is performed by a couple of administrators. Daily, we perform routine bot maintenance for a few minutes, unless a significant problem arises.

I would rate Automation Anywhere nine out of ten. Upgrading Automation Anywhere can be challenging, especially when migrating from a client-server architecture to Microsoft's. However, within the Microsoft architecture itself, upgrades are significantly smoother and can be completed within a four to five-hour downtime window. While Automation Anywhere itself doesn't require application-specific maintenance, we still need to perform regular maintenance on the server it's running on. One person is enough for the maintenance. The time to maintain bots varies depending on their purpose but typically ranges from one to four days on average. Automation Anywhere is best suited for enterprise-level deployments due to its robust features. However, for smaller-scale needs, other options might be more efficient. If you're dealing with a large organization, Automation Anywhere is a strong choice. I recommend trying it to experience its microservice architecture, which allows for scalability and agility, as well as its integrated AI capabilities. These features provide a powerful and user-friendly platform for automating tasks.

I would recommend Automation Anywhere for all business people. Automating a business process is easy with Automation Anywhere. We have not yet used Automation Co-pilot. From what I know, if we are reading from an Excel file, it helps to generate each and every action for a task. What usually developers do is done by Automation Co-pilot automatically based on the information that we give it. Automation Co-pilot will improve productivity for a repetitive task. It will save 40% to 50% work for developers. We are currently not using the AI capabilities of Automation Anywhere. I would rate Automation Anywhere a ten out of ten.

I would rate Automation Anywhere six out of ten. We rely on an external company to handle the maintenance of our Automation Anywhere software. Companies considering an Automation Anywhere solution should approach it with a long-term perspective. Ideally, they should be prepared for a ten-year commitment. This allows them to understand how the product will evolve and adapt over time. A ten-year timeframe, or at least eight years, provides a significant advantage compared to a two to three-year outlook. By taking a long view, companies can ensure they are well-positioned to benefit from the ongoing development and reshaping of the Automation Anywhere platform.

I tried the AI capability, but it did not help me much in reality. I did not find it stable. It will probably get stable in the future. We are using APIs for integration. It is a perfect way to integrate. I would rate Automation Anywhere a 9 out of 10.

I would recommend Automation Anywhere. It is a very solid product. I have always vouched for it. I see a lot of potential because it is very easy and it was a stable product when I was working with it. They were very careful about their releases. They were not releasing a lot of things, which is something I see in other products. With Automation Anywhere, each release is very carefully tested. They introduce new features, but I have noticed that in India, the market for Automation Anywhere is not very big. I am not getting to work on Automation Anywhere because companies are moving to Power Automate and UiPath, so I am not able to learn it more. It is difficult to get hold of this solution. In terms of our organization’s perspective when it comes to automation and AI, specifically Generative AI (GenAI), we want about 50% of the income coming from IT and services. Automation and AI are placed at the top of the strategy. We are moving towards RPA plus AI and ML. It is almost like hyperautomation or intelligent automation. This is one focus area, and another one is Pure Generative AI and data. The data part is handled by a different organization. We are looking into how to drive insights from data analytics and how to leverage the GenAI technology outside and derive value from it. These are highly focused areas. I would rate Automation Anywhere an 8 out of 10. I liked working with it.

I would rate Automation Anywhere nine out of ten. Understanding the trade-offs between different solutions can be challenging for higher management. While some local RPA solutions offer free or cheap services initially, they may not be as efficient, especially as automation needs grow. It can be difficult to explain to the board that maintaining such solutions becomes increasingly complex as automation demands increase. Additionally, limited vendor support during implementation can be another hurdle. Upgrading the solution is easy because it is cloud-based so it is all done by Automation Anywhere's people. Currently, three departments are contributing to the development of automation solutions. We anticipate even more involvement this year. On the personnel side, ten individuals are currently involved in developing Automation Anywhere. Additionally, two people utilize the tool – one developer and one business user. We are experiencing a growth phase and are actively hiring additional staff to develop new processes. Since it's a cloud solution, maintenance is handled by Automation Anywhere. Our team maintains the custom software and processes we've developed. I recommend Automation Anywhere, but before implementing it, every user should first identify the processes they have that are suitable for automation. Be critical and optimize everything that can be streamlined without RPA. This is important because automation requires well-defined tasks to plan resource allocation effectively. When nominating a process for automation, evaluate the time it currently takes for a human to complete it. For example, a four-hour manual process won't become instantaneous with RPA, but it will certainly be faster. The goal is to understand the time savings and resource allocation needed for the robot. This includes determining how frequently the robot should run and on what schedule.

I would absolutely recommend Automation Anywhere. It has great potential. The people who provide services are quite professional. They want us to succeed in our journey. They are not only interested in profits. They want us to do well. When it comes to automation and AI, there is a huge appetite at the group functions level but not much on the asset side of it. We are more focused on health and safety, and from the functional or transactional aspect, we have a keen interest in the overall automation and AI. Overall, I would rate Automation Anywhere a seven out of ten.

I rate Automation Anywhere seven out of ten. There are many more tools on the market that are much better than automation anywhere.

I rate Automation Anywhere nine out of ten. It depends on your skill. I would rate it higher for non-technical users.

I would rate Automation Anywhere eight out of ten. The technology is improving every day. With the right tools, it is easy to upgrade Automation Anywhere. Maintenance is required for Automation Anywhere to ensure proper functionality daily. Two people for 20 minutes each day is enough to oversee the maintenance. I recommend completing some courses and shadowing experienced Automation Anywhere users to gain hands-on experience with the automation process.

In our organization, I see great opportunities to operationalize AI, particularly in the realm of monitoring. Whether it is through comprehensive monitoring tools or leveraging Python for data analysis, there is potential to enhance our operations. Assessing the learning curve for Automation Anywhere, it takes around a month for non-technical employees to become proficient. While an expert developer might grasp it quicker, providing training is essential for non-technical users to effectively learn and use Automation Anywhere. Our organization is focused on expanding automation and AI use cases, continually adding more features. Additionally, there is an interest in exploring generative AI to enhance our capabilities further. We have integrated Automation Anywhere with various solutions, including ITSM, a centralized portal, and several third-party applications. Integrating Automation Anywhere into our workflows, APIs, and business applications is effective, but it is crucial to ensure a secure network. Automation Anywhere has been a time and cost-saver for us. Achieving a 90% cost reduction in tasks is a significant boost to resource efficiency and overall cost-effectiveness. We use Automation Anywhere across multiple departments, but it operates within the same environment and infrastructure, given its public nature. My advice for those using Automation Anywhere is to start with a less complex use case. It is a good platform overall, but beginning with simpler tasks will help ease into the automation process. Overall, I would rate the solution as a seven out of ten.

I would rate Automation Anywhere nine out of ten. Our customers are all enterprise-level. Automation Anywhere does not require ongoing maintenance and offers 24/7 support if any issue arises.

I rate Automation Anywhere nine out of 10. They're passionate about the product and want to see us succeed as customers. They will go to bat and contact the engineers to help us achieve what we want. We have on-site visits with them and business reviews where they will talk about our roadmap and potential use cases. We've had many sit-down conversations with the Automation Anywhere team when we were testing out the document automation. We gave them feedback about potential enhancements, so when we launched our most recent document automation use case, the capabilities were already there. We didn't need to come up with a workaround or put the project on hold because the things we needed were unavailable. That commitment to customer success stands out because they know that without us, the product won't succeed.

I rate Automation Anywhere nine out of 10.

I would rate Automation Anywhere eight out of ten. Automation Anywhere is a versatile and powerful platform, but it exceeded our organization's budget. Maintenance requires three or four team members because the target systems tend to change.

We are an Automation Anywhere customer. I would recommend the solution to others, so long as they have some previous knowledge before setting out. I'd rate the solution nine out of ten.

I would rate Automation Anywhere ten out of ten. API integration is a good thing. However, it takes longer to implement than RPA. Once implemented, API integration can execute tasks faster. The cost of API automation is higher than RPA because it requires specific programming by experts. Automation Anywhere itself does not require maintenance. Only the processes need to be maintained, as they may need to be updated to reflect changes in compliance requirements, government regulations, or the underlying systems. Additionally, patches to the Automation Anywhere software may sometimes cause changes to the processes, which may require maintenance. We currently have 150 processes, and two experts are able to maintain all of them.

As for non-technical users, it's not a low-code type of solution where you draw and drag and drop. Still, it's okay, to some extent, if they at least have some understanding of technology. Generally, it's easy to learn. If you have access to Automation Anywhere University, you can really learn it. But because I am from a technology background, it was much easier for me. We give our customers 13 or 14 sessions to bring them up to speed, and that might span over the period of a month to two months. In the discussion about RPA versus API integration, one definite advantage of automation is that scheduling, bot management, and those kinds of things are automated. It's more about the customer and their perspective. With automation, you already have something cooked up, and you don't have to worry about much at a later stage. That makes automation much easier for them than using an API integration. You have to maintain an API integration, and there is the cost of maintaining it. With all those factors, automation becomes much easier for the customer. We have been proposing Automation Anywhere to multiple customers. It's good. It's robust. But it's a bit expensive compared to other RPA tools on the market. Sometimes, it's too heavy for customers, especially if it's on-prem. Also, maintenance is slightly higher.

I'm an Automation Anywhere customer. We have not yet started using Co-Pilot. I would rate the solution eight out of ten. It's good for automating processes.

I know my Automation Anywhere, UiPath, Blue Prism and, now, Microsoft Power Automate. If you want to automate a simple process, these solutions are very good. But if you need to integrate different platforms or systems using an API, or if you want to widen the scope of automation to create an automated process, end to end, that is going to be difficult for any user. You need to be a developer with very good programming skills. If you are going to automate, for example, downloading emails, Automation Anywhere is okay for non-technical users. But the license is very expensive, so you have to weigh the benefit that you are going to receive. For me and my team of around 150 developers who are engineers, the learning curve was very easy. For them, it took two or three months because they were already familiar with the logic. Automation Anywhere has good information on the web where the guys can access material and forums to learn about creating different types of automation. The benefits, for us, from Automation Anywhere are more related to the business case than the tool. You need to have a very good approach from the business analyst's perspective to understand the added value that an automated process can bring to the company. The most important thing is to train the business analysts in your company to identify what the best processes are to automate, to get the most benefit from the tool. Overall, this is a very good tool if you have all the permissions and accesses, and you can work without any virtual environment, like VDI or Citrix.

I would recommend Automation Anywhere as a serious option. You will find it easy to use, overall, making it a very good choice. When it comes to deciding between an API integration and RPA, integration is the best option, not automation. If API integration is available and ready to use, it's better to go with that option. However, sometimes, based on my experience, there are cases where you don't have control of those things and you have to think of other solutions. For us, the alternative was automation using RPA. But when an API integration is possible, I prefer to go with that option, rather than going with the RPA. When that is not possible or easy to do, we go with RPA.

I give Automation Anywhere an eight out of ten. Power Automate has better cloud flows. For those who prefer API integration over robotic process automation, I would use an API if it's more logical to do so. It all depends on the situation. If I need to fill some Excel documents, I will use bots; and if I need to display that data on a web page, I will use APIs if available.

It takes about three to four months to learn it. Some of the things are easy, but because we are trying to do automations, we need to make sure that we understand the application properly. We need to know how it works internally in the structure of the code because sometimes, we make a programming change that works today but stops working tomorrow. That is because the application can change, so we need to understand how the controls work between the changes and have the logic that allows a bot to run smoothly irrespective of the application changes. It is challenging to analyze the changes in the application and find a way to program the bot to recognize the changes. To someone who wants to use API integration instead of an RPA solution, I would say that API integration is more recommended, but sometimes there are issues with this type of integration, so we have to finish the project in Automation Anywhere. The first option that we always try is to create our own integration between the systems with APIs. The RPA tool is the last option for integration. In terms of maintenance, we need to install the updates or patches. Our infrastructure team is in charge of that. We have technicians to install patches. We have people with different roles. They are technical leaders or system administrators. We also have an information security team, and we have a network team, as well as an operating system team. Every department makes a little contribution to the whole environment. For managing the bots, we have only three people. Maintenance of bots is different because we have bots scheduled all day, so we still need to monitor them on a daily basis, but the update process is monthly. We verify what is pending. Overall, the maintenance takes about eight hours a month. I would rate Automation Anywhere a seven out of ten.

I would recommend Automation Anywhere, but it also depends on the cost. If you get a good discount on the license, go for it. Automation Anywhere is easy to learn if you have experience with automation tools. If you are starting from the beginning, you will have to invest more time compared to the other RPA tools. It could be a bit difficult for non-technical users. You at least need to know what data variables do and what strings do. All these things are technical. You would also need to write VB or C# code, so non-technical people cannot work on these things. Any integration completely depends on the application support. We have integrated ServiceNow API with Automation Anywhere. If the API is already provided by the organization or the development team, it is quite easy, but if we have to design the API or it is not available, it is a little bit difficult to integrate the application with the automation tool. To someone who wants to use API integration instead of an RPA solution, I would say that based on my understanding, API integration is completely different from RPA. RPA is an end-to-end solution. It can automate your desktop applications. It can automate your browser-based application. API and web services are also included in RPA, so RPA is a complete ecosystem. API is just one part of it. Only through API, you cannot do automation. Through API, you can get values, and you can put values. You can modify values. You can generate a request or an incident, but creating a report via that data and replacing that data is not possible through API. You have to do it manually, or you have to open it in Tableau or Power BI and create a dashboard. By using an RPA tool, you can download data. You can change the request. You can get the request. You can modify those values and manipulate them according to your requirement. You can then create a dashboard. Overall, I would rate Automation Anywhere a seven out of ten because of the stability and the terminology used in the product. The terminology they use is not for the layman. If I have to showcase it to my leadership, they would not be able to understand what MetaBot and IQ Bot are and why we use them. I have to make them understand in layman's language.

Whether to use an API integration or an RPA solution depends on the use case. If there is a possibility of using an API integration, it could be better because the integration can be more secure. But if you have a legacy system where API integration is not possible you can use Automation Anywhere. It also depends on the expectations of the customer. Sometimes, the implementation via Automation Anywhere can be faster. If the customer doesn't have a lot of time and you need to deliver the solution, RPA could be the best solution. And Automation Anywhere doesn't require any maintenance. Automation Anywhere is one of the best tools on the market. It's a little expensive but if you implement it in your company, you should see return on investment.

I give Automation Anywhere an eight out of ten. Automation Anywhere requires users to have some technical skills to use it. For someone who wants to use an API integration instead of a robust process automation solution, I would say that it depends on the API process. Performance is not the only factor to consider. We have two people responsible for the maintenance of the solution. We maintain our bots daily because our processes are complex and ever-changing. We spend around two hours each day maintaining bots. Automation Anywhere has a steep learning curve and should not be learned on the job.

I give the solution an eight out of ten. I recommend Automation Anywhere to others.

The biggest lesson is to understand the functionalities you need before you buy the solution. Determine if the solution passes the litmus test. Be cautious about overselling it and instead set the right expectations. Ask upfront if some additional features can be bundled because that will really help with your automation journey. I rate the solution a seven out of ten.

We are resale local partners. I would rate Automation Anywhere (AA) an eight out of ten.

I would recommend this solution to any organization or individual. I rate Automation Anywhere an eight out of ten.

We are AA partners. I would recommend the solution based on its scalability and stability. Generally, people who adopt these tools do a tool assessment between multiple vendors. Usually, we have seen that it's either UiPath or Automation Anywhere that is shortlisted. These two seem to be the most preferred options. I would rate the solution at a nine out of ten.

I can recommend Automation Anywhere. On a scale of 1 to 10, I would say, given the existing process, Automation Anywhere is a seven. As I suggested, if they improve the stabilizing, the screen scraping, the document understanding and some other activities, then definitely they can go ahead with that tool.

It is a great product. Automation is the key, and Automation Anywhere is a good tool to use. It is great to have it. I would rate it an eight out of 10.

I would recommend this solution to others, it is one of the leaders in the market at this time when it comes to RP platforms. I rate Automation Anywhere an eight out of ten.

I would advise looking at other companies to know what they're doing. I would also advise putting a complete plan in place so that all bot management needs are considered upfront. It is helpful to put a roadmap in place and have a center of excellence or something like that to make sure that the processes that you're going to implement have an ROI. You can validate the effort upfront by using process mining or other tools and evaluate what the effort is now and what the savings are going to be upfront. We did a couple of projects that we thought were going to have significant ROI, but they didn't. It was more of an internal process that we had to fix. It wasn't so much about automation; it was about the way we were doing business. We weren't following processes, procedures, and things like that, and that was what was causing the issue. We had automated a bad process, so it didn't have the return that we thought it was going to have. We had to do some procedures. We had to change some things internally. I would rate it a seven out of 10. It's a good product. It does what it's supposed to do.

I rate Automation Anywhere a nine out of ten, and would recommend it to others.

It is important for those wanting to implement any solution to explore their use case. This will help determine whether Automation Anywhere will be an appropriate fit. For example, if you are looking at large-scale operations. There are many things to consider before you choose any tools. I rate Automation Anywhere a seven out of ten.

I would rate Automation Anywhere seven out of 10. It is a simple tool to learn, and with A360, they have gone way beyond. They also have an intelligent bot. However, I would suggest going with Microsoft Power Automate ranter than Automation Anywhere because Power Automate's cloud flow is easier to use. In addition, you can use Power Automate with very minimal coding. With Automation Anywhere, you need extensive knowledge of SQL and .NET. You have to learn so many things before implementing Automation Anywhere. I have worked on Automation Anywhere for four years and also UiPath. Between these two, I have found Automation Anywhere easier to work on. Also, it's stable because I have delivered around 20 plus automations on Automation Anywhere to date. Based on my experience, I have found Automation Anywhere to be more stable and accessible. I prefer Automation Anywhere. In my previous organization, I had worked on UiPath, but I haven't worked on UiPath much for the last two-plus years. So I only have six to eight months of experience on UiPath. I find the Orchestrator feature quite complex and difficult to understand. When I was working on UiPath, they had just introduced their advanced features in Orchestrator, so I found UiPath much more valuable from the .NET perspective. But if we're talking about how easy it is to program, Automation Anywhere is more straightforward. For the past one or two months, I have started getting my hands on Power Automate. In terms of cloud flows, I find Power Automate more useful. Every tool has its pros and cons. After working on Automation Anywhere for around four years, I do find it easy and scalable. But now, now that I've been introduced to Power Automate, I find that I like it because of built-in connectors and templates.

From a business angle, understand what is it that you need. Where do you see inefficiencies? If you're going to fix inefficiencies that are going to be fixed as part of a larger company-wide transformation program, then use the transformation program and fix those inefficiencies as part of the existing solution. If you think that that larger transformation program is not going to touch some places or if that larger transformation program will touch some of these inefficient areas but not in the near future, and you want some immediate wins, then going in for an RPA tool is a good decision. At the end of the day, the business needs to be aligned with why you're making the decision, and where and what is your priority? What is your sense of urgency with respect to the places where you're implementing it. For example, in my office, we are working on customer service. There is a massive transformation program going on right now, but that transformation program is touching sales, marketing, finance, and all those areas. It is not touching customer service at all, but customer service has its own inefficiencies. So, we introduced automation in customer service because it's not being touched by the transformation program, and we don't want to keep waiting to gain the ROI of whatever we can get or the reduced cost we'll get from customer service. For example, if I'm going to implement a massive cloud ERP like Oracle or SAP, then I will fix the process as part of that cloud ERP implementation and not wait for a bot to be developed. From a technical perspective or an integration perspective, use an API to directly communicate between the apps, if you can. You don't need a bot or an RPA to do what an API can do. I would rate Automation Anywhere an eight out of ten.

Automation Anywhere is a tool that I love! I am quite happy using this tool and there are no features or commands that I have found to be missing that should be added. Its advantages are performance, simplicity, and excellent support! Please go for Automation Anywhere. I am sure that you won't regret it!

Automation Anywhere has two different versions, or, rather, two different products. One is the Automation Anywhere Enterprise Edition which is only on-premise. Automation Anywhere also has another service that is called A2019, which can be deployed on-premise. One of the main differences between the Enterprise Edition of Automation Anywhere is the dollar policy shop. In there, they can't create or customize our own comment. With A2019, you have an option to create our own comments. A2019 is more flexible. I'd advise new users to go for that version, as opposed to the enterprise version. Overall, I'd rate the solution nine out of ten.

We are waiting to see AA progress further with more robust solutions.

Many new options have been implemented in the cloud version. NLP and G suite automation are also available, among a lot of other options in the A2019. At this point, we just need to explore the options.

Automation Anywhere is a very Interactive and easy to use RPA tool.

Just reduce AA licensing prices and provide real scenario-based training modules in learning sections.

I believe that A2019 is going to be the next big thing in the RPA field.

There is only one option Automation Anywhere for cost-effective RPA.

Automation anywhere going great with its improvements.

I like the way Automation Anywhere has migrated from v11 to a2019 my concern is about bots in a2019, once you delete them it's impossible to get them back.

The learning curve is less steeper compared to other automation products in the market.

It has now been two years and I have migrated to AA 2019. I now consider myself an expert in Automation Anywhere. Thanks, AA, for providing such a big and powerful platform to us. I always recommend this product, and that clients implement AA first.

I would like to suggest the vendor have a well-maintained community forum, where the notice board should be available to notify of upcoming releases. I would also like to see more webinars conducted to help make the tool more popular It is good to see more improvements in the tool and the effort of the team to implement all of the latest features is highly appreciated.

Too frequent updates and major changes in each update is frustrating.

Automation Anywhere is your best choice if you want to implement RPA.

Basically, to be frank, most of the features are awesome. Of course, we were able to understand it easily because it was neatly explained. We have excellent business benefits and it also supports SAP, Oracle, Java Applications, Mainframe/Terminals, Unix, Email Applications, Window Applications, Legacy Applications, Google, etc. The best thing is that the platform can be used to automate any applications.

I have been using the IQ bot and the latest A2019 version and still exploring new features. I personally liked replacing the various recorder and object cloning command with a single recorder command. The solution sometimes poses problems in the production phase.

Automation Anywhere has been a significant step in our digital transformation. AA2019 addresses a lot of gaps that we previously had. This makes Automation Anywhere stands out in the market making it an obvious choice.

Keep up the good work & keep improving as you grow.

I am pretty impressed with the A 2019 version.

It is a tool that allows you to have excellent performance but some features are not intuitive to use.

My advice is not to think too much. Just compare the features then you will get to know why AA is the best solution of all.

The only con is the frequent updates in the bot agent every now and then. This annoys the user at times and (s)he may land up in some trouble due to this, as the bot would be able to run without installing the updated bot agent.

As of now, I am using the 11.3v of AA, and whatever improvement is required I believe it is already taken care of in the A2019 version. We have started doing migration of bot in A2019 and have seen that many new features have been added in the latest version of AA. Nonetheless, I can say that AA can expand its features and functionalities in the Artificial Intelligence area. Apart from licensing costs, I don't have any concerns. I would suggest everyone go with this product and avail all the features wisely.

We need some support of documentation methodologies so that the knowledge is easily transferrable through the documents.

A2019 is a very good product, there are still some upgrades to be completed, like the functionality of the GIT repository, G-suite package in the enterprise edition. One more advice would be to ensure seamless upgrades so that our current development is not hampered.

This tool is a good platform for automation.

It's an awesome solution for automation.

Nothing as such, as Automation Anywhere keeps on upgrading which in turn makes it easier and efficient to develop bots from the prior version.

Overall its good solution.

I have done my best to outline my thoughts about the Automation Anywhere platform here, and do not have anything else specific to share.

A2019 has many rough edges from a developer point of view and post upgrades, these needs to be smoothened out.

Documentation online is severely lacking, have commented on this before in support cases. The online documentation is far too generic, with no linking to relevant or in-depth forums on similar topics.

My recommendation is that more businesses should use it. AA doesn't require any prior IT or developer experience, and it has lots of tutorial videos of how-tos.

Choose Automation Anywhere over other RPA Tools for better service & accuracy.

I have automated and released at least a thousand bots by now. I have also used Automation Anywhere's Intelligent document extraction solution called IQ Bot, both the 11.3 version and the 2019 version.

My request would be to keep a little lower pricing for services like on call support, cloud, and other key services. Otherwise, the rest all seems to be very much feasible in AA.

When considering all the facts, this is one of the most user-friendly RPA tools that I have worked with.

In summary, I feel that Automation Anywhere is heading in the right direction.

AA is a global market leader and the best RPA software to go with, in all aspects. If the AA support improves then this definitely deserves a rating of nine and a half out of ten.

This solution is worth considering for medium to large-scale companies looking to automate various processes.

The tool comes in with a lot of capabilities, however, you are the best judge to use only what is needed.

Automation Anywhere is most easy platform to learn about Robotic Process Automation and show potential of Automation.

One word for Automation Anywhere keeps shining and helps your customers/partners to automate & gain more.

I would love Automation Anywhere to expand the market in Indonesia but I need more support. This is not only from a technical perspective, but business development assistance is needed to grow the market in this region.

My advice for anybody who is implementing Automation Anywhere is that It's not always necessary to tie up or utilize unattended bots or achieve 100 % automation. A lot of opportunities are there with the ratio of 80:20 (80% automation and 20% manual intervention) or 70:30.

Overall, the product is very good where the repetitive tasks are more in manufacturing industries and the finance department. It is the best solution for any type of industry to automate their repetitive process, leading to increased ROI and reduced time consumption.

The current version has a fresher UI and more Excel processing features. That's what I admire.

So far, all the features and services match today's technology, and we expect it will remain current for at least the next two to three years. I hope that they keep this great work on RPA.

With the recent version of A2019, Automation Anywhere has stepped into a new era of RPA development. We can see a lot of functions coming up with Automation Anywhere as a bundle like AARI, Bot Analytics, and Discovery Bot. Excellent growth in product improvisation over the period. Keep Going!

The product is promising and is successful. You should start your Automation journey with simpler processes and step-by-step, move towards bigger and more complex problems. They have a great support team and the product's community is active as well. This will help to make your automation journey seamless.

I'd say, fully go headfirst into learning the A2019 platform and all it can do for a business. There is something for everyone in that platform. Large or small scale automations, migration processes from v11 is already in place and tested, and there is no more need for Metabots because they are now "packages" that can be made or modified by a seasoned developer, and a plethora of other benefits are evident. Just jump in!!

Overall, this product seems pretty good as of now.

Overall, this is a great tool because it's easy to maintain and it can reduce hiring costs, leading to reduced overall costs in the future.

My recommendation would be to start with some simpler processes. This will build your capability and understanding far more quickly. Automating processes that utilize a lot of different web applications can be tricky without additional input/error checking. Be sure that your code is resilient enough to ensure inputs get transcribed accurately and pages/content are loaded before executing more lines of code.

I would suggest that if you offer RPA services then you should advertise it well because it will take you further.

Within just a few years Automation Anywhere has different versions and closing their support to the older version soon. Migration of each bot to a new one becomes a bit difficult for clients. Automation Anywhere should have a single and stable version which can be easily accessible and easily migrate the processes.

Version A2019 is available and will be adopting it in the coming months. We are looking forward to working on this new version.

I think AA is a great tool and I love working with it.

This is a perfect solution for us and Automation Anywhere helps us to close many deals. I thank them for that.

I am expecting that in the next versions of A2019, more actions will be added.

I believe Automation Anywhere bundles everything for generic needs and in my case, everything was covered in these generic bundles.

Nothing specific Automation Anywhere can do better in Cognitive it needs to stabilize its products. Also Cloud product is the game-changer for them A2019

Looking at overall feasibility from features to costing perspective, I strongly feel Automation Anywhere offers a lot of features and scalability and is a very good tool overall and people who have not tried should give a try and put some hands-on.

Initial version of products bugs should be reduced.

Automation Anywhere is the leading RPA tool in the present market.

My experience based on version 11.3, I would rate the product as a six (out of 10). It will go up with A2019.

I'll say that it is perfect; 10 out of 10. Because we had some drawbacks in Automation Anywhere, which they fixed and developed, taking into consideration the feedback from a huge community of developers. To consider every piece of feedback and work on that, it's a really tedious task. They worked on that and proved that they can do it again.

I can give a 10 (out of 10). It's a perfect product. It's made my life very easy and a lot of people's lives very easy. It removed a lot of people's hectic, repetitive, boring work. You give a lot of free time to people, so they can do some other work which they really want to do. It's a very good product.

For the current version, I will give them an eight out of 10. The future version will get more one plus one.

One to 10, I can give it a nine. We still have to use it and it's not being urgently used. After using it, we can tell how it is being used and how we can make use of it. They have pretty good commands which we have used. We will be getting everything in one web server, where can use MetaBot and also IQ Bot. They are providing an all in one application. So, it is quite good.

I would rate it an eight (out of 10).

I would like to give a nine (out of 10) to Automation Anywhere. They are doing a great job. I don't think there is an area where they need to improve because they are doing a great job and improving themselves.

I can give it an eight (out of 10). More implementations should to be added to the tool. This is a suggestion from my end to make it more powerful from the previous versions.

There is still a lot of scope issues. There is always a gap between the customer and what they sell us. So, the customer is never satisfied. I want to give an eight, nine, or 10, but I still have a lot of expectations from Automation Anywhere, so I'll go for a seven (out of ten).

Our general approach to RPA implementation is to go with a PoC first; do a discovery followed by a pilot if needed, and then do full-scale development. That way we can make sure that our customer fully understands the potential and the relevance of the tool. The reason I'm giving Automation Anywhere an eight out of ten is that no product is perfect.

I would rate it between a seven and eight (out of ten), which is good. I want it to improve on the support. They really need to improve on the support model. Also, the cognitive bit needs to be enhanced. I know that there are other products on the market who do much better than the product that we have. A lot of work can still go into it. One thing, it still cannot do is cursive writing. IQ Bots still cannot read cursive writing. That's where a lot of development effort can go into it and make it a great product.

I would surely rate it as a 10 (out of 10). There are other RPA providers as well in this good range, but I think AA is in the top three. I would rate it ten along with another competitor as well who's doing well for us. If you are new to automation, do try Automation Anywhere or a similar partner. Once you do that, then there's a lot more in the market to explore, e.g., you have the big players, like IBM Watson, Azzure, AWS etc. and one place stop will be a company like Wipro which can help you chose a mix. If you're not started anywhere, then I would recommend to start with Automation Anywhere for RPA.

As it has been a good experience until now. The product is good and helps in solving business problems. Because of the ease of use, I would definitely give it around an eight point five (out of 10). So, eight point five (out of 10) would be my number.

I would rate them an eight (out of 10). Why not a 10? Because I want them to concentrate on the PDF automation and work items. I see these two things as something which have a lot of scope in RPA in the future. If AA comes up with these couple of features, I'm sure it will be a 10 (out of 10) in version 12.

I'll rate it near an eight (out of 10) for Automation Anywhere. I'm giving this rating because the first thing which can be improved is integrating multiple technologies like Python, which can enable the developer and the process to run in a much better, faster way. The second thing is the automation that is available in Automation Anywhere can be improved. This will help other use cases to run.

I'd rate it an eight point five to nine because there's still always room for improvement.

This RPA tool is a leader in the market. I have had a very good experience working with Automation Anywhere.

I would rate it a nine (out of 10). I will keep one out for my feature to get voice converted into the command.

I have in fact told all my friends and colleagues who are in the RPA domain to work with Automation Anywhere because it's easier to run as well as to implement. Overall, the deployment is easier. I mostly prefer Automation Anywhere over the other RPA tools. I would rate the product a nine to nine point five (out of ten).

I have seen a huge difference in how it is improving products. I use them mostly. I would recommend it to all my friends and team. I encourage team member to use it, even those who are not from a technical background. They can also move to Automation Anywhere, use, and can learn from it. If they go to use Automation Anywhere University and other training tools, the training materials are available for them. So, it's very easy to learn as well. Different platforms and technology members have also moved to use the RPA platform, and are now using the Automation Anywhere tool. I'd give it a nine point two out of 10. There is still a way to go for Automation Anywhere where we can see improvement. Mostly, we want to see more artificial intelligence and machine learning. Now, I can see only this mostly in the IQ Bot where we construct the data from PDFs. I also want to see more features where we can use the artificial intelligence in automating tasks as well.

I feel giving them an eight to nine (out of 10). There should be always improvement for any product which comes out the market because there is also a competitor inline with them.

I'll give Automation Anywhere an eight (out of 10). They lost two points for the Excel commands. We have so many things to do in Excel, but we have very limited commands for it. We need to use Macros. We also have to know extra coding languages, like VBScripts.

I would give it an eight (out of 10) because there is still scope of improvement which I see in the upcoming tools they have already implemented. I'm still waiting for it. Maybe after that, it could be a 10 (out of 10), but for now it's an eight (out of 10).

I will rate version 10.5 as a nine (out of 10) and version 11 as an eight (out of 10). Let us wait and see about the upcoming version.

I would rate the product a proud seven (out of 10). It could be improved more. With the newest version, we need to check the product. I am giving it a seven (out of 10) as a developer and because I'm using it daily.

Automation Anywhere works very well. When you have a large number of accounts, have to automate, and the task that is repetitive, you can use Automation Anywhere. The features work very well. I will rate it an eight (out of 10). We had that experience where we struggled to have the structured format of scanned documents and PDF formats. There, we struggled a lot. That is the reason for the rating. The rest, I think is perfect. The services are fine. Automation Anywhere services are good. It is easy to implement. The best thing: It's simple and easy to implement.

I would rate it a six and a half (out of 10).

So far, it's a 10 (out of 10). If there's anything which will change, I will let you know. But so far, the experience with Automation Anywhere in the last two and a half years has been wonderful. My best wishes to the team.

I can give it an eight out of 10. We need it to add something. It is a little too early, and they are working on that. If they can add more on these things, this will be one of the future leader of the market. While it is already a future leader, it will goes into the next level of the market.

I don't want to fan girl it too much, or even fan boy it. But, I'm a massive fan of AA. I've been in technical delivery for about 15 years. There are probably one of the best vendors I've worked with. I'm not giving them a 10 (out of 10) because then they have nowhere to go for improvement, but I certainly would put them as a seven and a half or eight (out of 10). I think the new evolution of the platform with things that I've already talked about will start to nudge it towards that nine (out of 10). They will still not get to a 10 because you know they need opportunities to improve. But, for me, they are a very good partner and a very good vendor to work with.

To begin with, since my experience has been excellent with Automation Anywhere so far, I would not shy away from giving them a rating of eight (out of 10).

It's a solid eight out of 10. We've delivered tremendous value in a really short amount of time. We've gotten a lot of support from our organization. Of course, there are always improvements which could make it even more powerful. But I know the company is well and truly across those. I'm sure it's going to go from strength to strength. From the business side, we're not an organization that has tremendous volumes, like a big global bank, perhaps that sort of comes into play a bit. But again, it comes back to coding standards. We have a lot of confidence in those standards. We just really ensure that new members of the team are strictly following those for sustainable bots.

Last year, I would have rate them an eight (out of 10). This year, I would rate them a nine (out of 10) because I'm seeing a lot of improvements coming. As an observer in the industry, a consultant, and a partner, this is what look upon to any giant like Automation Anywhere to bring a lot of exciting new features every year. This is required by everybody in the organization and globally. That's why I would say nine out of 10. I would have said 10 out of 10, but I want them to bring more such features, and maybe next year I'll be saying 10 out of 10.

Be careful with the installation of this solution. It is better to do it with support from the vendor at first.

I would rate it an eight out of ten.

My advice for anybody implementing this solution is to set up from the start with large scale in mind.

I would rate the solution at seven out of ten. One main drawback is that migration issue. Another thing I would like to see is support for all the other scripting languages, like Python, JavaScript and all. Go through the Automation Anywhere courses properly to be aware of all the system variables and all the features it has. Then proceed with the development phase. Until you're clear on the basic things you cannot do anything in the tool. You need to know those things. I have done the Masters course on Automation Anywhere University. I have a Masters Certification from them. Their courses are pretty interesting. At the end of the Masters course, we had an interview on the course itself. There were a lot of informative things and it was a great experience. Next year, we should be moving into cognitive document processing.

Start small. Conduct proof of concepts, then choose a process with a quick return on investment. There are product issues. They have a reckless product roadmap.

I have gone through the online training.

Automate several smaller processes within departments. Show the benefit there before implementing an end-to-end solution. This will get people excited about the solution and kick start the process. We got our workloads for issues and our bugs fixed, which is why I rated the product a 10 out of 10.

On a scale of one to ten, one being the worst and ten being the best, I would rate Automation Anywhere as a seven. Because we did not explore any other RPA tool as of now, and we are exploring UI parts without knowing more, it is hard to compare. The only thing that keeps me from rating it higher independently is the stability. Maybe it's stable in some other companies, but somehow we don't seem to share that stability in our environment. Because we have virtual machines that have to be up and running all the time and they are mostly Windows-based, Windows may also one of the reasons why stability is not so good. I don't blame the automation tool directly, but it could be more robust. As far as giving advice to people considering the product, I say to give it time and learn to use it because it is the best. If the process is clean, we can automate to any extent.

Learn from our mistakes. Choose the right RPA product and partner. The initial mistake that we did was that we wanted to do it on our own. If you are not an IT company, don't get into that. Learn from partners and use them. Use the right partner and learn from Automation Anywhere too, as they have done their own mistakes. Learn from them. Instead of assuming that you know everything and getting into the RPA world. That's the wrong choice. Automation Anywhere is doing well compared to the market.

Have your CEO set up a business user to do the automation day in and day out. If a business user is building or developing RPA, he will know the ins and outs of the process better than a coder or third-party.

If I have any advice to give to people who are considering this product as a solution to their automation needs, I would say don't waste time thinking too much about adopting it and just go ahead and start. On a scale of one to ten, with ten being the best, I would rate Automation Anywhere as an eight. If you look at the first year we had the product, we had a 6% efficiency gain. This year we are looking at 10% in finance and 12% in IT. The more we discover ways to use it, the more efficient we will become.

For the beginners, it is an easy tool compared to other tools in market. Users can understand the line by line code and code it easily. There is no syntax or anything else. They can easily drag and drop, executing the bot directly.

It's a good product. Compared to the competition, you can do multiple processes with one license. So there are a lot of savings in terms of license costs. It's easy to use and has good, UI-based interaction. It's easy to deploy as well. Clients can also train their own staff to do easy implementations, so they can save costs there as well. I would rate Automation Anywhere at eight out of ten. There is always scope for improvement. There are a few ready-made things that they need to incorporate.

I will be focusing more on the artificial intelligence and analytics part of this tool that they are bringing in. For anybody considering this type of solution, I would first suggest that they look at what kinds of processes they are trying to automate, and then look at the right tool. It depends a lot on what the process is. For standard ones, this is a mature tool so they can use it. However, for a very mixed set of processes then you look at the specific tools for those types of automation. This solution is good, but there are still more features to add. There are some use cases that I cannot handle, otherwise, the solution would be perfect. I would rate this solution an eight out of ten.

Go through the Automation Anywhere training modules to understand the tool. Developers should go through the developer training module while business analysts should go through the business training module. This will give you an idea of what Automation Anywhere can do and what it can't do.

When we saw the tool capabilities, we were so excited. We tried to start using them but we needed to have the right structure and mechanisms in place from the beginning to identify the use case for prioritizing. This plays a major role. If you are a big organization with a center of excellence, you need to bring all the people together. The establishment will play a bigger role than just developing and delivering bots. Developing and delivering bots is a very small portion, which is doable by any individual who has a basic technical background. To be successful in your journey, having the right structure upfront will help. We experimented a little bit with IQ Bots, but we didn't see much use cases in this line currently. A lot of people interact with RPA and the industry is really excited about it. However, you need to pick the right candidate to be successful in your journey, along with the right framework for the development. This will give you a good output. This is what the business needs to test. Pick a solution based on the organization's needs as well as the right approach. Have an assessment with an approach framework will help.

I would definitely recommend Automation Anywhere. From a technical perspective, developers can easily create bots and get things done with this tool. Day-to-day, the Automation Anywhere improvements have been good.

Automation Anywhere is a pioneer in RPA tools. I would recommend Automation Anywhere. Automation use cases will be rapidly implemented through it. It has a good amount of stability and cool features that can be robustly developed with the help of developers as well as business people. We are looking forward to using IQ Bot as well as attended automation in the coming year. These are features that are available, but have not used yet. We are trying to do a PoC to start and implement them into our daily use cases.

I would encourage a developer to learn RPA and enhance their knowledge. If they start with Automation Anywhere, it will be easy to continue learning on the tool. It is harder to transition for another RPA tool to Automation Anywhere.

This is a stable solution and a product that you can go for. I would rate this solution an eight out of ten.

Think of what is the best fit for your organization in terms of a technology platform. Also, have goals in mind, like improving the customer experience, not reducing the FTEs in your organization. Going forward, there will be new releases on the cloud.

All the available versions of competing automation tools are available, UiPath or Automation Anywhere. Download them and think about it, then decide for yourself. Cost cutting is the primary reason to look at getting an RPA solution. Humans are not intended to do just manual work. If I give that manual work of 14 minutes, 30 minutes. or one hour to some bot, and it can do the work without any problems. That time is now yours, and you can do something else. You can build relationships, you can have a friendship with somebody, or you can do something nice. This is what we humans were intended to do. I'm certified in a UiPath, and now I'm going to gain my certification in Automation Anywhere.

This is definitely a solution that I recommend, but there are a few things that you need to look into. We actually started with a process and ended up thinking that it would not work. You have to ensure that the proper groundwork is done in order to understand whether the process can actually work. It will be possible to find solutions in any case, but it may take a very long time. The longer it takes to automate, the longer ROI will take. I have been using this solution for a while now, and I think that it is a very good platform. I would rate this solution a nine out of ten.

This is the right platform and choice. Today, every business needs to be at this pace and cannot ignore automation. You have to be in the race if you really want your company to get to the next level and be at par with competitors. Bring your business to the table by getting it automated by using the right tools, like Automation Anywhere, and the right partner. The solution delivers value. Going forward, we are looking to add more value, then plan for a better foundation using the automation platform by making a COE team and installing the newest version of Automation Anywhere.

We have purchased more licenses than we are currently using, which is why we need to enhance automation. These days, I think that UiPath is picking up faster and with more relevant features. If they are able to overcome the limitations we have, for example in legacy systems, then it may be a better choice of a system that you can sustain for a long time. I would rate this solution a seven out of ten.

* See how your use case fits with the solution. A few uses cases may be good for you. * Take a look at the cost model. Do you want to go for a big bang approach or large-scale implementation? * Customer support: Organizations fail to understand when you have deployed bots in the production systems, and they are up and running, that you need a very robust, strong support system. This way if any issues come up regarding the application/solution, teams are there to support you.

My advice for anybody researching this solution is to first identify all of the use cases around your project. If you don't do your due diligence then I don't recommend this solution. You need to have the use cases identified. We wanted to use IQ Bot to assist with unstructured data, but we were not able to do it. Our next step is to create a workload to handle our information processing. This solution saves us time but there are some things that make it clumsy for the end-users. When we have to tell them that there is no macOS version then we put our heads down and tell them that we have to wait for that. Also, if you want to use Chrome then there are three or four additional steps that need to be done. I would rate this solution a seven out of ten.

This solution did not take us long to learn how to use. We found the guidelines at automationanywhereuniversity.com and started using it. At this time we use the MetaBot but not the IQ Bot. This is a solution that I recommended to a friend of mine at another company. They are using Blue Prism, but after telling them about the Automation Anywhere University they started viewing the documents. They are now doing a POC with this solution. I would rate this solution an eight out of ten.

Go to conferences to analyze what suits your business. Automation is very important if you want to grow your business to the next level because of the transparency, speed, and scalability for any organization. While there isn't any ready-made solution in the market, consider checking out the closest solutions and modifying them to suit your needs. Then, start using it.

We allow the developer to train themselves right from the university, and they like several things about the Centre of Excellence person. For anybody who is researching this solution, I suggest that they try it. It is a good platform to start with. If they were to fix the areas that I have mentioned then it would be a perfect solution. I would rate this solution a six out of ten.

Know your process, design, and how you want to re-engineer everything. A lot of issues that we were facing in the previous version have been solved in the latest version. We are happy with the scalability and reliability now. We have more trust in the tool and are happy to grow and build more tasks going forward.

We recently upgraded versions from 10.5 to 11.3.2, and the newer version is better. The major issue we used to face is an auto-login failure. It caused a lot of havoc with the customers because some process that had to run in the morning before we came into the office had not run. However, with this new version, that problem has been solved. There were also a few applications that were not previously compatible, and we were told that they would be with this new version. So far, the ones we have checked are now compatible. One example of these is Phoebus. There are some legacy banking applications that we are moving to Phoebus, so this has to be compatible because our future automation depends on that. I am looking forward to using the AI in this new version. I want to see how user-friendly it is, without much knowledge of Python or another coding language. I saw a video and it seems to have become very user-friendly, with a step-by-step guide. I want to see how easy it is to leverage that power without needing to know how to code. For anybody who is researching RPA solutions, I would definitely tell them to go with the top players in the market. These are UiPath, Blue Prism, and Automation Anywhere. Then, you do your cost analysis and figure out who is giving you the best price. Then you analyze the service to figure out who is providing the best service. Finally, you can compare. I recommend Automation Anywhere considering my experience with their service. Once you buy the product, the product may be good. But, if the service is not good then you may suffer. If you have a problem and you do not have service for three days, then how much business have you lost in that time? So, service matters a lot after you purchase the product. That is how you choose the solution, rather than by cost alone. In our experience, Automation Anywhere is great, but I am expecting more in the AI and with the IQ Bot. I would rate this solution a nine out of ten.

Streamline your processes and simplify them, then bring in RPA as a solution.

I would recommend using this product. It is very useful. We can automate anything through it. There is much flexibility. It provides a robust mechanism, which is good. We look at process which are feasible for automation on a case-by-case basis.

I have been very impressed with the A2019 version. This version is phenomenal.

My advice to anybody who is researching this solution is to explore it. Try out the solution and its capabilities. Until you do so, you won't know exactly what it is capable of. To now, I have not even explored it one-hundred percent. We are looking for a web-based product because most of the things we do, and most of the products that we work with, are on the cloud. Once we get a web-based system, we will have more interest and we will be more confident about it. We understand that the web-based system will be released soon. The product is good, no doubt about it, but we need the OCR for handwritten documents, the web-based solution, and the licensing has to be improved. I would rate this solution a seven out of ten.

I would recommend Automation Anywhere. I am excited about the Microsoft partnership that was announced today. Excel is a daily core tool for us. With an automation plugin, this works like a miracle for the finance team. The potential is unlimited, e.g., Office 365 and Internet Explorer will have plugins.

For people looking for my recommendation for an automation product, I definitely would recommend Automation Anywhere instead of going for a more orthodox or older technology. With older tools, you are just doing the same things and not improving processes. With RPA a digital transformation is actually required for an organization to adopt a better way so they scale up and create an enormous amount of new opportunities for their organization to grow. It is a step to go in the direction where AI is going in. You cannot see the destination yet, but somewhere you have to start up using an RPA that is right for you. That is what I would recommend to my colleagues. If you start talking about innovation as streamlining day-to-day processes, that is where to start from. It is where we started. We give clients various approaches, but we recommend that RPA is one thing which has stability and which is a good, long-term return on investment. Once you invest you don't get the returns immediately. You have to wait some time while you work at creating the solutions by scaling the number of Bots you have and the processes you simplify and improve. After a time, your efforts will improve results. That is what we communicate with our customers. When we have them interested, then we come to a conclusion as to how we will go about implementing it. On a scale from one to ten where ten is the best. I would rate this product as a ten-out-of-ten because the company and product have done everything to meet my expectations. We used to expect new things in the A 2019 version and the company delivered on that. So, once I use this release of the product for some time again, I will probably have some new expectations. By 2020, I think we will send them feedback again.

I would recommend Automation Anywhere. You can test the tool before purchasing it.

Initially, when I was first trained, I had some difficulty using this solution. However, when I went through all of the training and learned how to write the code, I found it was very easy. We are training our students in the use of bots for automation. We are teaching students how to create bots, and how to use them so that companies will be prepared. We are trying to create more use cases, or examples, for learning how to code. Some people are saying that they will lose their jobs because of this solution. A single bot is capable of doing the work of ten people. This is a very strong tool, but the problem relates to any technology. We have to adapt, and we have to understand the technology. Time is very important. For any work that you are doing, if you finish the work within the time set by the customer then they will be really impressed. When the customer is happy with the company then they will give them more work. I would rate this solution a ten out of ten.

We are having a very good experience with this product. It has capabilities for artificial intelligence, analytical programming, and machine learning. Once you understand your data, you can understand your customer. In the long run, we see that Automation Anywhere will have a very good place in the market. Data is very important, and we feel that this tool will be a market leader. This solution is very mature compared to some of the others in the market. I would rate this solution an eight out of ten.

For anybody who is considering an RPA solution, I would suggest exploring the limits. Compare products and decide, but try this one out. We are excited to try a cloud version of this solution. I would rate this solution a seven out of ten.

If I were to rate this product on a scale of one to ten where ten is the best, I would definitely rate them nine. It is not a ten because of what may be my ignorance of the entire Automation Anywhere platform. Probably I'm not aware or don't know the complete suite of assets. I'm not in a position to rate it a ten. To rate Automation Anywhere a ten means I should have complete knowledge of the product and I am sure there are things I have not yet explored. As far as advice, the normal tendency — and the mistake often made by organizations — would be to commit at the time of vendor selection by volume of features. They pay too much attention and focus on the product landscape. They think about one solution that has got 200 different functionalities rather than one which has got 210 different functionalities as being inferior just based on a number. But in reality, the users may probably not even be using even 10% of what is available in the tool or the platform. So they tend to give more weight to the product landscape. In our case, we made an effort to look at more than just features, but the qualities of the companies and vendors as well. For example, we learned about the leadership journey for each vendor, how long ago they started in this business, how much focus they put into coming up with the product development — the R&D. It is also important who the venture partners are and who the people are who are associated with the company and product. We have done a lot of automation with our ERP systems. We also have some in-house applications which are on .NET that we have integrated with RPA. This should be the minimum expectation when you're signing for an RPA contract with any vendor. You would expect the RPA solution or tool to work seamlessly with any system. Automation Anywhere works well with no problems except for the Citrix environment. This is where we have had a bit of a challenge. Beyond that, we have never had issues with Automation Anywhere. These details are relevant and important when you go to make a decision or when you take on a partner as an RPA solution provider. You are not just investing in a partnership for the next six months or a year. Probably some of the bots you are developing today you'll want to be using even after ten years. It's a long-term association what you're trying to make with an entity, the product, and with a company. So it's important that you go through all these checkpoints rigorously. I've not used anything from the Bot Store. Every technology has pros and cons with some limitations. There is no point in just harping on the limitations alone. You need to look at how you can make that technology work and solve your problems. This is where the human intelligence comes into the picture. This technology is an enabler. It will solve most of my problems. It is up to individuals on how to make it work. That is where the trick of the trade lies. If you know how to work with RPA, you will not complain. I've seen many people complaining saying, "RPA doesn't work. It doesn't give you ROI." It's not the technology's problem. It's the people's problem. It's your mindset which is stopping you from getting automated and start using the technology. Biggest lesson learnt: You'll understand existing processes in a different dimension. You'll understand your people problems with the process in a better manner. It should not be just be looked at as an opportunity to automate it. If you look at the overall process to revamp and re-engineer it, then you can make your process efficient by making it lean, simple, and straightforward. On top of that, when you try to automate it, the overall process efficiency should increase tremendously. if you just look at RPA as a tool to automate everything, that is not a good approach. There are some things which can be automated efficiently using simple VBA Macros. Sometimes you might require a simple .NET solution to automate your end process, which is more efficient. You can make automation in the existing ERP, and that might work better. You have to look at different ways of automating things based on the process and complexity. You have to look at what is the ideal solution, then you have to pick and choose what you want to automate. Don't look at RPA to solve all your problems. You need to use the right technology to automate, simplify, and minimize your problems.

We are looking forward to having the capability of building the IQ Bots the way we want, using Python scripts. With our scripting, we can fill in the gaps and improve accuracy. My advice to anybody who is researching RPA solutions is to consider several things. I can see that the path that Automation Anywhere has right now is going to take it to the highest levels. My suggestion is that if you have a lot of coding or scripting experience then I would recommend UiPath. It has its own plusses and minuses, as with every tool. Instead, if you're looking for someone that can you you build a bot within a short time, who doesn't know any coding or have a background in programming, then I recommend Automation Anywhere. You cut out the cost of developers, but you add to your cost in terms of licenses. Also, for manageability, Automation Anywhere is the best choice. I would rate this solution a seven out of ten.