Program Manager at a financial services firm with 11-50 employees
Real User
Top 5
2024-11-11T16:11:57Z
Nov 11, 2024
Hyland OnBase appeared more robust compared to Alfresco, but this perception might be influenced by deployment and configuration differences. Users appreciated the user interface and extensive integration capabilities. I'd rate the solution eight out of ten.
The solution helps with compliance and data security. I would recommend the solution to other users because of its stability, flexibility, and security. Overall, I rate the solution an eight out of ten.
Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private
Real User
Top 20
2024-07-18T07:27:16Z
Jul 18, 2024
It is being integrated with Guidewire. Some other person did the Guidewire and Hyland OnBase integration, so it was in place, but we maintain stuff and support the integration. I haven't explored any AI features in the tool. I think the tool has recently implemented a lot of changes with the cloud and is introducing new features as well, but I need to explore them. I can recommend the tool to others. Once the setup of the tool is done for an organization, one has to look into more of the configuration part. They don't have to go for much complex customizations. If they are ready to spend time on the cloud-based maintenance of the servers, everything will be managed by Hyland, and the users won't have to take care of many such areas. If the users want to be secured and be within their network, they can go with the existing Windows-based servers, where they need to maintain the servers and databases. With the features and advanced capture functionality, along with the content management stuff, I rate the tool a seven out of ten.
Vice President of Enterprise Applications at GULF WINDS FEDERAL CREDIT UNION
Real User
Top 10
2023-08-02T16:24:24Z
Aug 2, 2023
I would rate Hyland OnBase an eight out of ten. It can do everything that is required. The tool is a powerful system that can serve any organization. The tradeoff is cost and complexity. You need to train multiple people because it is a complicated system. We had one person who was trained to use the system and once he left us, we were in a fix. So I would suggest having at least two to three people that are fully trained to use and administer the system.
Associate Consultant at a computer software company with 10,001+ employees
Real User
2022-12-08T13:04:34Z
Dec 8, 2022
I'm a partner. I'm working with the Windows-based version of the solution. We are starting to launch these products on AWS, and that likely will make everything easier in the future (as opposed to on-premises deployments). I'd rate the solution an eight out of ten. It needs a bit better usability. However, the security is good.
Manager of Information Systems at University of the Witwatersrand
Real User
2022-07-13T09:34:23Z
Jul 13, 2022
This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward. I would rate this solution an eight out of ten.
Technical Manager at a tech services company with 51-200 employees
Reseller
2021-01-09T10:26:33Z
Jan 9, 2021
The best way to get the best out of this solution is by starting small. Start with a single solution, and then increase the complexity. OnBase allows you to start this way, and it is a cheaper, quicker, and the best way to get a good solution at the end. I would rate Hyland OnBase an eight out of ten.
Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.
Hyland OnBase appeared more robust compared to Alfresco, but this perception might be influenced by deployment and configuration differences. Users appreciated the user interface and extensive integration capabilities. I'd rate the solution eight out of ten.
The solution helps with compliance and data security. I would recommend the solution to other users because of its stability, flexibility, and security. Overall, I rate the solution an eight out of ten.
It is being integrated with Guidewire. Some other person did the Guidewire and Hyland OnBase integration, so it was in place, but we maintain stuff and support the integration. I haven't explored any AI features in the tool. I think the tool has recently implemented a lot of changes with the cloud and is introducing new features as well, but I need to explore them. I can recommend the tool to others. Once the setup of the tool is done for an organization, one has to look into more of the configuration part. They don't have to go for much complex customizations. If they are ready to spend time on the cloud-based maintenance of the servers, everything will be managed by Hyland, and the users won't have to take care of many such areas. If the users want to be secured and be within their network, they can go with the existing Windows-based servers, where they need to maintain the servers and databases. With the features and advanced capture functionality, along with the content management stuff, I rate the tool a seven out of ten.
I would rate Hyland OnBase an eight out of ten. It can do everything that is required. The tool is a powerful system that can serve any organization. The tradeoff is cost and complexity. You need to train multiple people because it is a complicated system. We had one person who was trained to use the system and once he left us, we were in a fix. So I would suggest having at least two to three people that are fully trained to use and administer the system.
I'm a partner. I'm working with the Windows-based version of the solution. We are starting to launch these products on AWS, and that likely will make everything easier in the future (as opposed to on-premises deployments). I'd rate the solution an eight out of ten. It needs a bit better usability. However, the security is good.
This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward. I would rate this solution an eight out of ten.
I would give OnBase a rating of eight out of ten.
I will always recommend this solution to new users. On a scale from one to ten, I would give Hyland OnBase a nine.
The best way to get the best out of this solution is by starting small. Start with a single solution, and then increase the complexity. OnBase allows you to start this way, and it is a cheaper, quicker, and the best way to get a good solution at the end. I would rate Hyland OnBase an eight out of ten.