What is benefits administration software? Benefits administration refers to the umbrella of establishing, managing and updating benefits for the employees of an organization. Benefits Administration solutions are the responsibility of a Human Resources (HR) Department, itself usually overseen by Operations and closely maintained by IT. Corporations depend on Benefits Administration to oversee payroll, medical and other insurance choices, HIPAA, IRAs, 401ks, extra-curricular benefits,...
If customer support is part of the product, I would rate it a three out of ten.
Overall, I rate MHR iTrent a six out of ten.