Contract Manager at a engineering company with 1,001-5,000 employees
Real User
Top 20
2024-05-09T10:13:15Z
May 9, 2024
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases being closed without resolution. The overall customer service is what we're not happy with.
What is benefits administration software? Benefits administration refers to the umbrella of establishing, managing and updating benefits for the employees of an organization. Benefits Administration solutions are the responsibility of a Human Resources (HR) Department, itself usually overseen by Operations and closely maintained by IT. Corporations depend on Benefits Administration to oversee payroll, medical and other insurance choices, HIPAA, IRAs, 401ks, extra-curricular benefits,...
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases being closed without resolution. The overall customer service is what we're not happy with.
We use the whole integrated payroll HR system. I'm more on the payroll side. They do not host us, but we host ourselves.