I would rate it an eight out of ten. Comparing it with the other systems that I've used from memory, it's pretty good. From the administrator perspective, from the functionality, I would rate it an eight out of ten. It's still a pretty good system. If they've had trouble or if they're having trouble with SharePoint in terms of its records management capabilities, or if SharePoint hasn't been developed properly, Content Manager fares well in comparison. But at the same time, I'm aware that a lot of people in Australia have adopted both, so they're working with both. SharePoint may be the interface, but Content Manager sits behind the disposal management functionality. They've kept that. We are planning not to because I don't see any reason to keep another system if we are able to develop SharePoint to the point where we can structure our disposal functionality ourselves. It would be expensive and probably not worth it. At the same time, a lot of people are quite happy with that arrangement. So, if they don't have any need to collaborate or they collaborate just through SharePoint, I think for a records management system, Content Manager is a really good system.
I rate the solution a ten out of ten. It is a good add-on if you are using SAP products. The most prevalent integrations that can be seen in the product are SAP, Salesforce, Oracle, and Office 365.
Senior Data Analyst at Belhopat Global Services Private Limited
Real User
Top 10
2023-11-23T09:49:11Z
Nov 23, 2023
OpenText Content Manager is a leading ECM solution in the market that offers vast functionalities ranging from case management to document storage and workflows. The tool has its own hardships with areas related to development, implementation, and high costs, especially compared to other products in the market. I rate the overall tool an eight out of ten.
Consultant at a tech services company with 501-1,000 employees
Consultant
Top 20
2023-10-30T11:51:58Z
Oct 30, 2023
If security is a major concern, like with Kubernetes, and budget is not a problem, then OpenText is a good solution. If you have a budget constraint and want medium-level security, or if the information is not critical or synthetic, then SharePoint is a better option than OpenText. Also, SharePoint is better if you are looking for no customization. Overall, I rate the solution an eight out of ten.
I am an end user. My peers guide me whenever I face issues with the solution. People wanting to use the solution must go through the demo and try to understand the software before deploying. Overall, I rate the product an eight out of ten.
Director at a tech services company with 11-50 employees
Real User
2021-10-25T20:17:20Z
Oct 25, 2021
The entire organization makes use of the solution and this is primarily done by those in charge of records management. The organization comprises 500 people. My advice to others is that they cannot go wrong with the solution. It is the stable and secure Content Manager product available. I rate Micro Focus Content Manager as a seven out of ten.
Due to very limited use in the industry, vendor and contract support are hard to find. We are using a consultant on the East coast which is four time zones away. There is more call for this product in Australia. The development of the product has moved to the UK. US support will probably remain spotty. This product has changed hands twice, from Tower to HP and then to Micro Focus. This has made support more difficult for us. Setup within the system is important. We have many users that really dislike the system, and I believe much of that has been due to setup and training.
OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly...
I'd rate the solution eight out of ten.
I would rate it an eight out of ten. Comparing it with the other systems that I've used from memory, it's pretty good. From the administrator perspective, from the functionality, I would rate it an eight out of ten. It's still a pretty good system. If they've had trouble or if they're having trouble with SharePoint in terms of its records management capabilities, or if SharePoint hasn't been developed properly, Content Manager fares well in comparison. But at the same time, I'm aware that a lot of people in Australia have adopted both, so they're working with both. SharePoint may be the interface, but Content Manager sits behind the disposal management functionality. They've kept that. We are planning not to because I don't see any reason to keep another system if we are able to develop SharePoint to the point where we can structure our disposal functionality ourselves. It would be expensive and probably not worth it. At the same time, a lot of people are quite happy with that arrangement. So, if they don't have any need to collaborate or they collaborate just through SharePoint, I think for a records management system, Content Manager is a really good system.
Only one or two are enough for the solution’s maintenance. Overall, I rate the solution a nine out of ten.
I rate the solution a ten out of ten. It is a good add-on if you are using SAP products. The most prevalent integrations that can be seen in the product are SAP, Salesforce, Oracle, and Office 365.
OpenText Content Manager is a leading ECM solution in the market that offers vast functionalities ranging from case management to document storage and workflows. The tool has its own hardships with areas related to development, implementation, and high costs, especially compared to other products in the market. I rate the overall tool an eight out of ten.
If security is a major concern, like with Kubernetes, and budget is not a problem, then OpenText is a good solution. If you have a budget constraint and want medium-level security, or if the information is not critical or synthetic, then SharePoint is a better option than OpenText. Also, SharePoint is better if you are looking for no customization. Overall, I rate the solution an eight out of ten.
I am an end user. My peers guide me whenever I face issues with the solution. People wanting to use the solution must go through the demo and try to understand the software before deploying. Overall, I rate the product an eight out of ten.
The entire organization makes use of the solution and this is primarily done by those in charge of records management. The organization comprises 500 people. My advice to others is that they cannot go wrong with the solution. It is the stable and secure Content Manager product available. I rate Micro Focus Content Manager as a seven out of ten.
Due to very limited use in the industry, vendor and contract support are hard to find. We are using a consultant on the East coast which is four time zones away. There is more call for this product in Australia. The development of the product has moved to the UK. US support will probably remain spotty. This product has changed hands twice, from Tower to HP and then to Micro Focus. This has made support more difficult for us. Setup within the system is important. We have many users that really dislike the system, and I believe much of that has been due to setup and training.