Every tool needs improvement in the upcoming future. Microsoft should focus on enhancing the interface to make it easier to understand. I'd rate the solution eight out of ten.
Senior Manager - Accounts, Finance & Tax at JFE Engineering India
Real User
Top 20
2024-05-27T10:54:00Z
May 27, 2024
I rate the overall product a nine out of ten. If you're considering starting to use it, I highly recommend it. It's a great product that serves its purpose well, especially considering its price compared to other options in the market.
I used Dynamics 365 Customer Service for 365 integration, metadata, and deployment. It's a matter of integrating it with other systems. Overall, I rate the solution a 7 out of 10.
Learn what your peers think about Microsoft Dynamics 365 Customer Service. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
If you are familiar with Microsoft platforms, Dynamics is a feasible and cost-effective product compared to many other tools. I rate it a nine out of ten.
It's useful and easy to use, especially for administration center users. I would recommend using the solution. Overall, I would rate the solution a nine out of ten.
I recommend the product. You need to identify your requirements regarding dashboards and reports. It's very flexible. But you need to know what exactly you want to do with it. It needs to be planned. Overall, I rate the solution a perfect ten.
We have a whole company team and staff from Microsoft available to support the solution. Overall, I rate Microsoft Dynamics 365 Customer Service a nine out of ten.
IT Admin at Ostbayerische Technische Hochschule Regensburg
Real User
Top 20
2023-08-01T12:15:00Z
Aug 1, 2023
It is a good product to maintain for customers. It is a standard tool and provides good support services. It fits in our Microsoft environment, but sometimes customization options require a lot of effort. I rate it a seven out of ten.
Microsoft Dynamics 365 Customer Service integrates seamlessly with Microsoft tools, offering cloud-based accessibility that enhances business processes and facilitates decision-making. Its customizable workflows and insightful reporting streamline operations for effective customer relationship management.Microsoft Dynamics 365 Customer Service provides an extensive suite of features, including advanced case management, seamless connectivity, and a user-friendly interface. Cloud-based...
Every tool needs improvement in the upcoming future. Microsoft should focus on enhancing the interface to make it easier to understand. I'd rate the solution eight out of ten.
I rate the overall product a nine out of ten. If you're considering starting to use it, I highly recommend it. It's a great product that serves its purpose well, especially considering its price compared to other options in the market.
Dynamics CRM is highly effective for managing customer relationships and improving sales processes. I would rate it an eight.
I used Dynamics 365 Customer Service for 365 integration, metadata, and deployment. It's a matter of integrating it with other systems. Overall, I rate the solution a 7 out of 10.
Overall, I would rate the solution a seven out of ten.
The solution’s maintenance is easy. We have a support team to guide us. Overall, I rate the solution a nine out of ten.
If you are familiar with Microsoft platforms, Dynamics is a feasible and cost-effective product compared to many other tools. I rate it a nine out of ten.
It's useful and easy to use, especially for administration center users. I would recommend using the solution. Overall, I would rate the solution a nine out of ten.
I recommend the product. You need to identify your requirements regarding dashboards and reports. It's very flexible. But you need to know what exactly you want to do with it. It needs to be planned. Overall, I rate the solution a perfect ten.
Overall, I rate the solution an eight out of ten.
I rate Microsoft Dynamics 365 Customer Service an eight out of ten. It has a lot of speed-defined functions.
We have a whole company team and staff from Microsoft available to support the solution. Overall, I rate Microsoft Dynamics 365 Customer Service a nine out of ten.
It is a good product to maintain for customers. It is a standard tool and provides good support services. It fits in our Microsoft environment, but sometimes customization options require a lot of effort. I rate it a seven out of ten.