Senior Manager - Accounts, Finance & Tax at JFE Engineering India
Real User
Top 20
2024-05-27T10:54:00Z
May 27, 2024
While it will apply to all employees, not all will utilize it fully. From a cost perspective, it strikes a balance: It's not overly expensive but also not too cheap. You have to pay a one-time licensing fee along with annual maintenance charges.
Overall, the pricing seems fair. I would rate the pricing a seven out of ten if one is the cheapest possible and ten is expensive. It is neither cheap nor overpriced.
Learn what your peers think about Microsoft Dynamics 365 Customer Service. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
The product's licensing is straightforward. It's user-based, so you decide how many users you want to license, and that's it. On the value-for-money scale, it's average. You do get what you pay for, so I wouldn't call it expensive, but, it's alright.
Business Analyst at a computer software company with 201-500 employees
Real User
Top 10
2023-10-23T02:51:00Z
Oct 23, 2023
I rate the product’s pricing a seven out of ten. It is a decent price compared to multiple vendors and products available in the market. It is fine if you have a team of 10 to 15 people. However, it is most suited for enterprises that require more stability.
Provide seamless, end-to-end experiences within a single solution built on the Microsoft Cloud to deliver consistent, connected support across channels.
In terms of cost, the product offers competitive pricing for its feature set.
While it will apply to all employees, not all will utilize it fully. From a cost perspective, it strikes a balance: It's not overly expensive but also not too cheap. You have to pay a one-time licensing fee along with annual maintenance charges.
The tool is expensive.
The product comes with a yearly license.
We purchase its yearly license. It is more expensive than other vendors, but it's feasible.
Overall, the pricing seems fair. I would rate the pricing a seven out of ten if one is the cheapest possible and ten is expensive. It is neither cheap nor overpriced.
The product's licensing is straightforward. It's user-based, so you decide how many users you want to license, and that's it. On the value-for-money scale, it's average. You do get what you pay for, so I wouldn't call it expensive, but, it's alright.
The solution is moderate but cheaper than SAS and Oracle. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
I rate the product’s pricing a seven out of ten. It is a decent price compared to multiple vendors and products available in the market. It is fine if you have a team of 10 to 15 people. However, it is most suited for enterprises that require more stability.
The solution has a corporate enterprise license, which large corporations sign. There are different tiers of licenses.
I rate Microsoft Dynamics 365 Customer Service pricing a five out of ten. We pay €200 per license. There are no additional costs involved.