I'd particularly recommend their educational packages, which offer one-to-many or one-to-one remote access. These are great for businesses that want to enable remote work and access their office desktops instead of using virtual machines. Overall, I would rate it a nine out of ten. I would also like to see more AI-powered capabilities.
When it comes to the use of remote apps, there are only around 10 users making use of the solution in our company. I would recommend the solution to others who are looking for remote accesss, similar to that our company. I rate Splashtop Remote Support as an eight out of ten.
When it comes to helpdesk software, there is no interface that I really care about. We're taking over computers at the other end and I want my technicians to attach, do the work, and get out. Customers do not interact with Splashtop because it runs in the background. In summary, this is a good product. Nonetheless, every product has room for improvement. I would rate this solution a nine out of ten.
Support Engineer at a tech services company with 501-1,000 employees
Real User
Dec 26, 2019
We use the cloud deployment model. If this solution would be useful to a company depends on a few factors. Some clients want to install software, for example, and some want cloud providers. I'm not sure if I can recommend the solution as I'm not sure if it's a fit for me. I'd rate the solution seven out of ten.
Remote Access solutions allow users to connect to devices or networks from any location. These tools are essential for maintaining productivity and ensuring quick response times.Remote Access solutions cater to a knowledgeable audience seeking efficient, secure, and reliable connection methods. These tools support diverse industries by providing access to resources and services from remote locations. Leveraging Remote Access technologies can enhance collaboration, reduce downtime, and support...
I'd particularly recommend their educational packages, which offer one-to-many or one-to-one remote access. These are great for businesses that want to enable remote work and access their office desktops instead of using virtual machines. Overall, I would rate it a nine out of ten. I would also like to see more AI-powered capabilities.
I recommend the product due to its low pricing and functionalities. I rate it a ten out of ten.
I rate the solution an eight out of ten.
When it comes to the use of remote apps, there are only around 10 users making use of the solution in our company. I would recommend the solution to others who are looking for remote accesss, similar to that our company. I rate Splashtop Remote Support as an eight out of ten.
When it comes to helpdesk software, there is no interface that I really care about. We're taking over computers at the other end and I want my technicians to attach, do the work, and get out. Customers do not interact with Splashtop because it runs in the background. In summary, this is a good product. Nonetheless, every product has room for improvement. I would rate this solution a nine out of ten.
We use the cloud deployment model. If this solution would be useful to a company depends on a few factors. Some clients want to install software, for example, and some want cloud providers. I'm not sure if I can recommend the solution as I'm not sure if it's a fit for me. I'd rate the solution seven out of ten.