Chief Executive Officer at a manufacturing company with 201-500 employees
Real User
Jun 28, 2020
We're simply customers. We're not resellers of the solution, and we don't have a partnership with the company. We take a client who's moving off of ADP, for example, on to UltiPro, and we act as a liaison. We get very in-depth and build a relationship with their project manager, their systems consultant, technical consultant, time and attendance, etc. We're very involved with the solution and have a lot of contacts at the company. We just don't have a pure partner profile with them. They know who we are, they know what we do, however, I'm not willing to sign up to be a partner with them due to the fact that a lot of our jobs and a lot of our opportunities come from other UltiPro partners who have gone in and failed at proper implementations. In those cases, we go in and fix things. I'm not interested in becoming a partner. They've been begging me for five years now and I'm not going to do it. Our people are very advanced and I don't have any of them certified on the solution. And yet, we can run circles around other certified users. The certification process is nothing but a moneymaker for Ultimate, in my opinion. I'm not sure which version of the solution we're currently using. We do have an agreement with them to where it's always at its most current version status. Therefore, it should be whatever the latest version is. I'd rate the solution eight out of ten.
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
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We're simply customers. We're not resellers of the solution, and we don't have a partnership with the company. We take a client who's moving off of ADP, for example, on to UltiPro, and we act as a liaison. We get very in-depth and build a relationship with their project manager, their systems consultant, technical consultant, time and attendance, etc. We're very involved with the solution and have a lot of contacts at the company. We just don't have a pure partner profile with them. They know who we are, they know what we do, however, I'm not willing to sign up to be a partner with them due to the fact that a lot of our jobs and a lot of our opportunities come from other UltiPro partners who have gone in and failed at proper implementations. In those cases, we go in and fix things. I'm not interested in becoming a partner. They've been begging me for five years now and I'm not going to do it. Our people are very advanced and I don't have any of them certified on the solution. And yet, we can run circles around other certified users. The certification process is nothing but a moneymaker for Ultimate, in my opinion. I'm not sure which version of the solution we're currently using. We do have an agreement with them to where it's always at its most current version status. Therefore, it should be whatever the latest version is. I'd rate the solution eight out of ten.