It's super-important that Managed Collaboration gives us a partner that can manage a hybrid environment with multiple vendor platforms. I feel that there's nothing I can't throw at them, that involves my job and tech, that they can't do. That's really nice.
CDW saves us a certain level of manpower, time, and money. Cost-efficiency is definitely a piece of it. They bring a level of expertise that we didn't have in-house.
One of the valuable features of CDW Managed Collaboration is having a deeper level of technical support available for troubleshooting and monitoring. We can rely on that technical support to do a lot of the heavy lifting in supporting the system.
We do not have any VoIP admins onsite or within our organization. That is why we decided to outsource it to CDW. That makes our job easier because we don't have a VoIP admin.
Another key factor in why we chose to go this route was that we have one place to call for support. We have one person that we deal with at CDW and that person handles things within CDW for us. It takes a lot of stuff off of our plate, internally.
Learn what your peers think about CDW Managed Collaboration Services. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
CDW Managed Collaboration Services provides overall IT support for a vast amount of systems. This managed service provider helps to manage corporate infrastructure. CDW Managed Collaboration Services specializes in remote systems management and phone systems. Users can receive this service from anywhere and not only in their office space. This service can be used for network overhaul, phone system management, printer projects, SIP-based phone systems, and much more. This management service...
It's super-important that Managed Collaboration gives us a partner that can manage a hybrid environment with multiple vendor platforms. I feel that there's nothing I can't throw at them, that involves my job and tech, that they can't do. That's really nice.
CDW saves us a certain level of manpower, time, and money. Cost-efficiency is definitely a piece of it. They bring a level of expertise that we didn't have in-house.
One of the valuable features of CDW Managed Collaboration is having a deeper level of technical support available for troubleshooting and monitoring. We can rely on that technical support to do a lot of the heavy lifting in supporting the system.
We do not have any VoIP admins onsite or within our organization. That is why we decided to outsource it to CDW. That makes our job easier because we don't have a VoIP admin.
Another key factor in why we chose to go this route was that we have one place to call for support. We have one person that we deal with at CDW and that person handles things within CDW for us. It takes a lot of stuff off of our plate, internally.