Social CRM blends social media channels with traditional CRM tools, enhancing customer interaction and engagement. It enables businesses to leverage social insights to make data-driven decisions.
Social CRM integrates social data with customer information, providing a comprehensive view of customer interactions across channels. This holistic approach aids businesses in tailoring their communications and marketing strategies to meet customer needs more effectively. Real user insights...
Influitive has always been great at listening to feedback when it comes to new product suggestions, which is nice as a regular user.
It allows me to be able to create challenges around questions that I have, then in return, I can get instant results which are amazing.