Senior Corporate Marketing Manager, Customer Advocacy & Evidence at DocuSign
Real User
2018-06-11T15:37:00Z
Jun 11, 2018
We use this product for maintaining a select group of our VIP customers. Through this community, we are able to generate marketing campaigns, leads, referrals, and references.
Social CRM is all about incorporating social media into how businesses manage their customer relationships. This means engaging with customers on platforms like Linkedin, Facebook, and Twitter, keeping track of how customers feel about the brand, the offerings, and the functionality of your product.
We use this product for maintaining a select group of our VIP customers. Through this community, we are able to generate marketing campaigns, leads, referrals, and references.