Senior Corporate Marketing Manager, Customer Advocacy & Evidence at DocuSign
Real User
2018-06-11T15:37:00Z
Jun 11, 2018
I have suggested notifications within the platform for new challenges and also a more engaged platform for each community member to interact with one another. I know these features are currently being looked at for future development.
Social CRM blends social media channels with traditional CRM tools, enhancing customer interaction and engagement. It enables businesses to leverage social insights to make data-driven decisions.
Social CRM integrates social data with customer information, providing a comprehensive view of customer interactions across channels. This holistic approach aids businesses in tailoring their communications and marketing strategies to meet customer needs more effectively. Real user insights...
I have suggested notifications within the platform for new challenges and also a more engaged platform for each community member to interact with one another. I know these features are currently being looked at for future development.