If you need a completed ITIL helpdesk system with Asset Management and Project Management without the hassle of having additional plug-in and can be additional costs, you might need to consider Servicedesk Plus. It's been in the marketing for more than 11years, with customers globally.
ServiceNow and ManageEngine ServiceDesk Plus compete in the IT service management space. ServiceNow seems to hold a slight advantage due to stronger user feedback related to its overall capability. Features: ServiceNow offers sophisticated automation, integration capabilities, and scalable configurations valuable for complex enterprise environments. ManageEngine ServiceDesk Plus is noted for ease of use, straightforward configuration, and effective asset management features, catering well to...
If you need a completed ITIL helpdesk system with Asset Management and Project Management without the hassle of having additional plug-in and can be additional costs, you might need to consider Servicedesk Plus. It's been in the marketing for more than 11years, with customers globally.