Senior Information Technology Support Analyst at Qatar Development Bank
Real User
Top 5
2025-05-30T14:21:58Z
May 30, 2025
In terms of cost for BMC Helix Platform, it falls in the middle range, rating about six or seven out of ten. It is less expensive compared to ServiceNow, which is very expensive.
Regarding the cost, it's not expensive for enterprises but can be costly for small to medium-sized businesses. I recommend implementing a pricing model tailored for small to medium businesses to attract a larger customer base. Approximately, the license cost is around sixty dollars per month.
IT Service Management (ITSM) provides a framework for delivering information technology services, addressing business needs efficiently. It encompasses best practices for managing and optimizing IT operations.ITSM focuses on aligning IT services with business objectives, ensuring service quality and efficiency. It integrates processes like incident management, change control, and service request fulfillment. Popular platforms include ServiceNow, BMC Helix, and Cherwell, which offer tailored...
In terms of cost for BMC Helix Platform, it falls in the middle range, rating about six or seven out of ten. It is less expensive compared to ServiceNow, which is very expensive.
The cost of BMC Helix is very high, with an estimation of not less than $100,000 making it difficult for us to adopt the platform fully.
Regarding the cost, it's not expensive for enterprises but can be costly for small to medium-sized businesses. I recommend implementing a pricing model tailored for small to medium businesses to attract a larger customer base. Approximately, the license cost is around sixty dollars per month.