IT Service Delivery at a tech services company with 1,001-5,000 employees
Real User
2021-07-08T07:01:00Z
Jul 8, 2021
The price of this solution is reasonable and it was well within my budget. There was a front-end implementation charge in addition to our standard enterprise licensing fee.
Operations Head at a comms service provider with 201-500 employees
Real User
2021-05-11T23:54:00Z
May 11, 2021
The pricing model is very competitive. The cost depends on how you are utilizing the product and varies on how many groups you are creating and how many users there are. If I have 40 users and somebody else has 10 users, that person's cost will be cheaper. Adding users increases the cost.
Help Desk Software offers an efficient way for businesses to manage customer inquiries, improving response times and customer satisfaction. It's a crucial tool for any company aiming to enhance its support services.Help Desk Solutions streamline communication between customers and support teams through ticket management systems. These platforms are designed to consolidate requests from various channels into a single interface, allowing support teams to prioritize and respond effectively. The...
The price of this solution is reasonable and it was well within my budget. There was a front-end implementation charge in addition to our standard enterprise licensing fee.
The pricing model is very competitive. The cost depends on how you are utilizing the product and varies on how many groups you are creating and how many users there are. If I have 40 users and somebody else has 10 users, that person's cost will be cheaper. Adding users increases the cost.