The product's cost is average. It used to be inexpensive, but now they have added many functionalities. Still, it is cheaper than other more significant tools in the market. The suite is not just limited to the license component; additional costs are associated with adding other functionalities like IT asset management, orchestration, and the chatbot. I rate its pricing a seven out of ten.
What is a help desk used for? A help desk is a tool that helps businesses organize client interactions so that they can reply and serve consumers more quickly and effectively. Help desks include tools that provide context and insight into customer experiences. They also have tools that allow you to benchmark your support team's performance, ensuring that they are truly efficient in supporting and assisting consumers.
When asked to weigh in on the essential features of help desk software,...
The product's cost is average. It used to be inexpensive, but now they have added many functionalities. Still, it is cheaper than other more significant tools in the market. The suite is not just limited to the license component; additional costs are associated with adding other functionalities like IT asset management, orchestration, and the chatbot. I rate its pricing a seven out of ten.
SummitAI IT Management Suite's pricing is a bit expensive, and I would rate it three out of five.
We have a regular license.